Stream Global Services, Inc. (SGS) [Rocket]

In millions, except per share items	Dec-31-12	Dec-31-11	Dec-31-10	Dec-31-09	Dec-31-08	Jul-31-08	Dec-31-07	Jun-26-07
	10-K	10-K	10-K	10-K	10-K	10-K	10-K	10-K
Revenues:
UNITED STATES	204.2	193.4
CANADA	109.9	126.8
Other	546.2	526.7
Total revenues [+]	860.3	846.9	800.2	584.8	211.4			0.0
Services	860.3	846.9
Revenue growth [+]	1.6%	5.8%	36.8%	176.7%
UNITED STATES	5.6%
CANADA	-13.3%
Cost of goods sold	502.1	494.4	469.5	342.2	128.3			0.0
Gross profit	358.3	352.5	330.6	242.6	83.1			0.0
Gross margin	41.6%	41.6%	41.3%	41.5%	39.3%
Selling, general and administrative	261.1	266.3	265.7	196.5	66.9			0.2
Other operating expenses	-14.4	-10.8		15.2				0.0
EBITDA [+]	111.6	97.0	64.9	30.9	16.2			-0.2
EBITDA growth	15.0%	49.4%	110.3%	90.5%
EBITDA margin	13.0%	11.5%	8.1%	5.3%	7.7%
Depreciation and amortization	59.1	60.3	65.9	36.4	11.0			0.0
EBIT [+]	52.5	36.7	-1.0	-5.5	5.2			-0.2
EBIT growth	43.2%	-3873.3%	-82.5%	-206.0%
EBIT margin	6.1%	4.3%	-0.1%	-0.9%	2.5%
Non-recurring items [+]	28.8	21.5	11.9
Asset impairment	14.4	10.8
Interest expense, net [+]	30.0	28.8	30.7	18.4	-2.2			-2.1
Interest expense	30.0	28.8	30.7	18.4				-2.1
Interest income					2.2
Other income (expense), net [+]	-1.4	-3.9	0.5	-0.2	-1.2
Gain (loss) on foreign currency transactions	1.4	3.9	-0.5
Other	31.4	32.7	30.2
Pre-tax income	-7.7	-17.5	-43.1	-24.2	6.2			1.9
Income taxes	5.3	6.1	10.4	4.4	5.4			0.8
Tax rate					87.1%			40.5%
Net income	-12.9	-23.6	-53.5	-93.0	-51.2			1.1
Net margin	-1.5%	-2.8%	-6.7%	-15.9%	-24.2%

Basic EPS [+]		($0.31)	($0.67)	($3.46)	($2.20)			$0.07
Growth		-53.8%	-80.6%	57.2%
Diluted EPS [+]		($0.31)	($0.67)	($3.46)	($2.20)			$0.07
Growth		-53.8%	-80.6%	57.2%

Shares outstanding (basic) [+]		76.4	79.9	26.9	23.3			16.2
Growth		-4.4%	197.2%	15.6%
Shares outstanding (diluted) [+]		76.4	79.9	26.9	23.3			16.2
Growth		-4.4%	197.2%	15.6%

EBIT is a non-GAAP figure that excludes all non-recurring expenses: restructuring costs, asset impairments, IPR&D writeoffs, and other unusual charges.