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In millions, except per share items | Dec-31-17 | Dec-31-16 | Dec-31-15 | Dec-31-14 | Dec-31-13 | Dec-31-12 | Dec-31-11 | Dec-31-10 |
| 10-K | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K |
Revenues: |
Global Health Benefits Segment | 32,753 | 31,318 | 29,972 | 27,369 | 25,409 | | 16,389 | 16,053 |
Group Disability And Life Segment | 4,515 | 4,502 | 4,276 | 3,992 | 3,809 | | | 3,180 |
Global Supplemental Benefits Segment | 3,904 | 3,385 | 3,149 | 3,008 | 2,642 | | | 1,322 |
Other Operations Segment | 468 | 472 | 494 | 525 | 524 | 510 | 569 | 578 |
Other | | | | 20 | | 28,609 | 4,907 | |
Total revenues | 41,616 | 39,668 | 37,876 | 34,914 | 32,380 | 29,119 | 21,865 | 21,128 |
Revenue growth | 4.9% | 4.7% | 8.5% | 7.8% | 11.2% | 33.2% | 3.5% | 14.7% |
Loss and loss adjustment expenses | 19,967 | 19,009 | 18,354 | 16,694 | 15,867 | 14,228 | 9,125 | 9,222 |
Policy acquisition costs | 322 | 292 | 286 | 289 | 255 | 218 | 259 | 251 |
Investment expenses | 50 | 43 | 43 | 40 | 36 | 40 | 37 | 38 |
Other operating expenses | 17,671 | 17,345 | 15,866 | 14,587 | 14,046 | 12,156 | 10,568 | 9,815 |
EBITDA | 4,172 | 3,589 | 3,935 | 3,892 | 2,773 | 3,037 | 2,221 | 2,094 |
EBITDA margin | 10.0% | 9.0% | 10.4% | 11.1% | 8.6% | 10.4% | 10.2% | 9.9% |
Depreciation | 451 | 459 | 442 | 393 | 362 | 560 | 345 | 292 |
EBITA | 3,721 | 3,130 | 3,493 | 3,499 | 2,411 | 2,477 | 1,876 | 1,802 |
EBITA margin | 8.9% | 7.9% | 9.2% | 10.0% | 7.4% | 8.5% | 8.6% | 8.5% |
Amortization of intangibles | 115 | 151 | 143 | 195 | 235 | | | |
EBIT | 3,606 | 2,979 | 3,350 | 3,304 | 2,176 | 2,477 | 1,876 | 1,802 |
EBIT margin | 8.7% | 7.5% | 8.8% | 9.5% | 6.7% | 8.5% | 8.6% | 8.5% |
Interest and other income (expense), net | | | 23 | | | | | |
Pre-tax income | 3,606 | 2,979 | 3,327 | 3,304 | 2,176 | 2,477 | 1,876 | 1,802 |
Income taxes | 1,374 | 1,136 | 1,250 | 1,210 | 698 | 853 | 615 | 519 |
Tax rate | 38.1% | 38.1% | 37.6% | 36.6% | 32.1% | 34.4% | 32.8% | 28.8% |
Minority interest | -5 | -24 | -17 | -8 | 2 | 1 | 1 | |
Net income | 2,237 | 1,867 | 2,094 | 2,102 | 1,476 | 1,623 | 1,260 | 1,283 |
Net margin | 5.4% | 4.7% | 5.5% | 6.0% | 4.6% | 5.6% | 5.8% | 6.1% |
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Basic EPS | $8.77 | $7.19 | $8.04 | $7.83 | $5.18 | $5.61 | $4.59 | $4.66 |
Diluted EPS | $8.77 | $7.19 | $8.04 | $7.83 | $5.18 | $5.61 | $4.59 | $4.66 |
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Shares outstanding (basic) | 255 | 260 | 261 | 269 | 285 | 290 | 274 | 275 |
Shares outstanding (diluted) | 255 | 260 | 261 | 269 | 285 | 290 | 274 | 275 |
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EBIT is a non-GAAP figure that excludes all non-recurring expenses: restructuring costs, asset impairments, IPR&D writeoffs, and other unusual charges. |
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