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| In millions, except per share items | Feb-28-18 | Nov-30-17 | Aug-31-17 | May-31-17 | Feb-28-17 | Nov-30-16 | Aug-31-16 | May-31-16 |
| | 10-Q | 10-Q | 10-K | 10-Q | 10-Q | 10-Q | 10-K | 10-Q |
| Operating Activities: | | | | | | | | |
| Net Income | 2,503.0 | 2,409.0 | 2,273.0 | 2,043.0 | 1,911.0 | 1,605.0 | 1,313.0 | 1,026.0 |
| Adjustments to reconcile cash provided (required) by operating activities: | | | | | | | | |
| Items that did not require (provide) cash: | | | | | | | | |
| Depreciation and amortization | 757.0 | 747.0 | 748.0 | 734.0 | 735.0 | 735.0 | 727.0 | 720.0 |
| Bad-debt expense | 44.0 | 93.0 | 69.0 | 132.0 | 176.0 | 147.0 | 152.0 | 86.0 |
| Stock-based compensation expense | 122.0 | 124.0 | 126.0 | 117.0 | 109.0 | 110.0 | 111.0 | 108.0 |
| Excess tax benefits from stock-based compensation | | | 0.0 | -9.0 | -13.0 | -14.0 | -16.0 | -17.0 |
| Deferred income taxes | 30.0 | 110.0 | 98.0 | 12.0 | 152.0 | 185.0 | 97.0 | -8.0 |
| Restructuring impairments | -87.0 | -70.0 | -152.0 | -162.0 | -175.0 | -223.0 | 172.0 | 209.0 |
| Equity affiliate expense, net | 15.0 | 15.0 | 15.0 | 15.0 | 15.0 | 15.0 | 15.0 | 9.0 |
| Net gain on sale of a business or other assets | -364.0 | -385.0 | -329.0 | -404.0 | -264.0 | | -181.0 | -30.0 |
| Other items | 84.0 | 106.0 | 103.0 | 120.0 | 147.0 | 175.0 | 181.0 | 152.0 |
| Changes in assets and liabilities that provided (required) cash, net of acquisitions: | | | | | | | | |
| Trade receivables, net | 71.0 | 49.0 | -262.0 | -805.0 | -913.0 | -254.0 | -498.0 | 513.0 |
| Inventory, net | -357.0 | -135.0 | -74.0 | 201.0 | 149.0 | 28.0 | 181.0 | -18.0 |
| Deferred revenue | 364.0 | 283.0 | 220.0 | 93.0 | 205.0 | -254.0 | 189.0 | 69.0 |
| Accounts payable and other accrued liabilities | 29.0 | -256.0 | 458.0 | 635.0 | 578.0 | 545.0 | 176.0 | 70.0 |
| Restructuring, net | -87.0 | -70.0 | -152.0 | -162.0 | -175.0 | -223.0 | 172.0 | 209.0 |
| Pension contributions | -19.0 | -22.0 | -35.0 | -62.0 | -92.0 | -94.0 | -78.0 | -51.0 |
| Other items, net | -44.0 | -183.0 | -198.0 | 37.0 | 16.0 | 163.0 | 47.0 | 222.0 |
| Net Cash Provided by Operating Activities | 3,319.0 | 3,055.0 | 3,226.0 | 2,863.0 | 2,736.0 | 2,688.0 | 2,588.0 | 3,553.0 |
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| Cash Flows Provided (Required) by Investing Activities: | | | | | | | | |
| Maturities of short-term investments | | 57.0 | 50.0 | 52.0 | 50.0 | | | |
| Capital expenditures | -1,358.0 | -1,341.0 | -1,240.0 | -1,105.0 | -977.0 | -914.0 | -923.0 | -932.0 |
| Acquisition of businesses, net of cash acquired | | | | -11.0 | | -9.0 | | -2.0 |
| Technology and other investments | -58.0 | -74.0 | -71.0 | -72.0 | -74.0 | -62.0 | -69.0 | -54.0 |
| Other investments and property disposal proceeds | 378.0 | 372.0 | 165.0 | 209.0 | 241.0 | 145.0 | 145.0 | 73.0 |
| Net Cash Required by Investing Activities | -1,035.0 | -990.0 | -1,107.0 | -977.0 | -819.0 | -855.0 | -864.0 | -899.0 |
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| Cash Flows Provided (Required) by Financing Activities: | | | | | | | | |
| Net change in financing with less than 90-day maturities | -573.0 | 159.0 | -749.0 | -784.0 | 281.0 | -951.0 | 404.0 | 1,720.0 |
| Short-term debt proceeds | 114.0 | 74.0 | 72.0 | 66.0 | 63.0 | 52.0 | 49.0 | 83.0 |
| Short-term debt reductions | -573.0 | 159.0 | -749.0 | -784.0 | 281.0 | -951.0 | 404.0 | 1,720.0 |
| Long-term debt proceeds | | | 601.0 | | 600.0 | 604.0 | | |
| Long-term debt reductions | -876.0 | -511.0 | -1,019.0 | -518.0 | -812.0 | -812.0 | -306.0 | -405.0 |
| Debt issuance costs | | | | | | -2.0 | | |
| Stock option exercises | 148.0 | 138.0 | 103.0 | 93.0 | 95.0 | 86.0 | 81.0 | 72.0 |
| Excess tax benefits from stock-based compensation | | | | 9.0 | 13.0 | 14.0 | 16.0 | 17.0 |
| Dividend payments | -949.0 | -949.0 | -948.0 | -949.0 | -948.0 | -947.0 | -964.0 | -956.0 |
| Payments to noncontrolling interests | -15.0 | -12.0 | -5.0 | -8.0 | | -6.0 | -6.0 | -10.0 |
| Net Cash Required by Financing Activities | -2,186.0 | -1,133.0 | -1,966.0 | -1,513.0 | -734.0 | -1,983.0 | -3,742.0 | -2,520.0 |
| Effect of Exchange Rate Changes on Cash and Cash Equivalents | 30.0 | 41.0 | 27.0 | 36.0 | 48.0 | 2.0 | -7.0 | -108.0 |
| Net Increase in Cash and Cash Equivalents | 128.0 | 973.0 | 180.0 | 409.0 | 1,231.0 | -148.0 | -2,025.0 | 26.0 |
| Cash and Cash Equivalents at Beginning of Period | | 1,856.0 | | | | 1,676.0 | | |
| Cash and Cash Equivalents at End of Period | 1,984.0 | 2,829.0 | 1,856.0 | 2,085.0 | 2,907.0 | 1,528.0 | 1,676.0 | 3,727.0 |
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