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| In millions, except per share items | Feb-28-18 | Nov-30-17 | Aug-31-17 | May-31-17 | Feb-28-17 | Nov-30-16 | Aug-31-16 | May-31-16 |
| | 10-Q | 10-Q | 10-K | 10-Q | 10-Q | 10-Q | 10-K | 10-Q |
| Operating Activities: | | | | | | | | |
| Net Income | 1,460.0 | 171.0 | 25.0 | 847.0 | 1,366.0 | 35.0 | -205.0 | 715.0 |
| Adjustments to reconcile cash provided (required) by operating activities: | | | | | | | | |
| Items that did not require (provide) cash: | | | | | | | | |
| Depreciation and amortization | 193.0 | 188.0 | 199.0 | 177.0 | 183.0 | 189.0 | 185.0 | 178.0 |
| Bad-debt expense | -7.0 | 31.0 | 8.0 | 12.0 | 42.0 | 7.0 | 71.0 | 56.0 |
| Stock-based compensation expense | 29.0 | 34.0 | 32.0 | 27.0 | 31.0 | 36.0 | 23.0 | 19.0 |
| Excess tax benefits from stock-based compensation | | | 6.0 | -1.0 | -1.0 | -4.0 | -3.0 | -5.0 |
| Deferred income taxes | -120.0 | 106.0 | 15.0 | 29.0 | -40.0 | 94.0 | -71.0 | 169.0 |
| Restructuring impairments | -20.0 | -6.0 | -27.0 | -34.0 | -3.0 | -88.0 | -37.0 | -47.0 |
| Equity affiliate expense, net | 1.0 | 2.0 | 9.0 | 3.0 | 1.0 | 2.0 | 9.0 | 3.0 |
| Net gain on sale of a business or other assets | -62.0 | -56.0 | -75.0 | -171.0 | -83.0 | | -150.0 | -31.0 |
| Other items | 20.0 | 15.0 | 23.0 | 26.0 | 42.0 | 12.0 | 40.0 | 53.0 |
| Changes in assets and liabilities that provided (required) cash, net of acquisitions: | | | | | | | | |
| Trade receivables, net | -397.0 | 40.0 | 1,800.0 | -1,372.0 | -419.0 | -271.0 | 1,257.0 | -1,480.0 |
| Inventory, net | 43.0 | -742.0 | -88.0 | 430.0 | 265.0 | -681.0 | 187.0 | 378.0 |
| Deferred revenue | -1,434.0 | 2,407.0 | 255.0 | -864.0 | -1,515.0 | 2,344.0 | 128.0 | -752.0 |
| Accounts payable and other accrued liabilities | 407.0 | -768.0 | 587.0 | -197.0 | 122.0 | -54.0 | 764.0 | -254.0 |
| Restructuring, net | -20.0 | -6.0 | -27.0 | -34.0 | -3.0 | -88.0 | -37.0 | -47.0 |
| Pension contributions | -5.0 | -6.0 | -4.0 | -4.0 | -8.0 | -19.0 | -31.0 | -34.0 |
| Other items, net | 230.0 | -124.0 | -229.0 | 79.0 | 91.0 | -139.0 | 6.0 | 58.0 |
| Net Cash Provided by Operating Activities | 338.0 | 1,292.0 | 2,536.0 | -847.0 | 74.0 | 1,463.0 | 2,173.0 | -974.0 |
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| Cash Flows Provided (Required) by Investing Activities: | | | | | | | | |
| Maturities of short-term investments | | 7.0 | -2.0 | 2.0 | 50.0 | | | |
| Capital expenditures | -243.0 | -418.0 | -392.0 | -305.0 | -226.0 | -317.0 | -257.0 | -177.0 |
| Acquisition of businesses, net of cash acquired | | | | -4.0 | | -7.0 | | -2.0 |
| Technology and other investments | -17.0 | -8.0 | -25.0 | -8.0 | -33.0 | -5.0 | -26.0 | -10.0 |
| Other investments and property disposal proceeds | 104.0 | 209.0 | 64.0 | 1.0 | 98.0 | 2.0 | 108.0 | 33.0 |
| Net Cash Required by Investing Activities | -156.0 | -210.0 | -355.0 | -314.0 | -111.0 | -327.0 | -225.0 | -156.0 |
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| Cash Flows Provided (Required) by Financing Activities: | | | | | | | | |
| Net change in financing with less than 90-day maturities | -364.0 | 389.0 | -1,251.0 | 653.0 | 368.0 | -519.0 | -1,286.0 | 1,718.0 |
| Short-term debt proceeds | 55.0 | 5.0 | 9.0 | 45.0 | 15.0 | 3.0 | 3.0 | 42.0 |
| Short-term debt reductions | -364.0 | 389.0 | -1,251.0 | 653.0 | 368.0 | -519.0 | -1,286.0 | 1,718.0 |
| Long-term debt proceeds | | | 1.0 | | 1.0 | 599.0 | | |
| Long-term debt reductions | -366.0 | -1.0 | -502.0 | -7.0 | -1.0 | -509.0 | -1.0 | -301.0 |
| Debt issuance costs | | | | | | -2.0 | | |
| Stock option exercises | 26.0 | 56.0 | 25.0 | 41.0 | 16.0 | 21.0 | 15.0 | 43.0 |
| Excess tax benefits from stock-based compensation | | | | 1.0 | 1.0 | 4.0 | 3.0 | 5.0 |
| Tax withholding on restricted stock and restricted stock units | -2.0 | -25.0 | | | -1.0 | -14.0 | | |
| Dividend payments | -238.0 | -238.0 | -236.0 | -237.0 | -238.0 | -237.0 | -237.0 | -236.0 |
| Payments to noncontrolling interests | -3.0 | -8.0 | -1.0 | -3.0 | | -1.0 | -4.0 | -1.0 |
| Net Cash Required by Financing Activities | -892.0 | 178.0 | -1,962.0 | 490.0 | 161.0 | -655.0 | -1,509.0 | 1,269.0 |
| Effect of Exchange Rate Changes on Cash and Cash Equivalents | 17.0 | -14.0 | 23.0 | 4.0 | 28.0 | -28.0 | 32.0 | 16.0 |
| Net Increase in Cash and Cash Equivalents | -693.0 | 1,246.0 | 242.0 | -667.0 | 152.0 | 453.0 | 471.0 | 155.0 |
| Cash and Cash Equivalents at Beginning of Period | | 1,856.0 | | | | 1,676.0 | | |
| Cash and Cash Equivalents at End of Period | -693.0 | 3,102.0 | 242.0 | -667.0 | 152.0 | 2,129.0 | 471.0 | 155.0 |
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