BOK Financial Deploys FIS’ TouchPoint Solution

FIS’ TouchPoint Solution will Maximize Efficiencies across All Delivery Channels

JACKSONVILLE, Fla.--()--FIS (NYSE:FIS), the world’s largest provider of banking and payments technology, announced that BOK Financial has completed the first phase of its deployment of FIS’ TouchPoint® solution.

BOK Financial Corporation (BOKF) is a $24 billion regional financial services company based in Tulsa, Okla. During the first deployment phase, five branches – four traditional and one supermarket − converted from the existing teller system to TouchPoint Teller. This successful deployment lays the groundwork for the continued migration of the remainder of BOK Financial’s 180 branches to TouchPoint Teller in 2011. BOK Financial joins the 12,000 branches across multiple institutions that currently utilize TouchPoint.

When fully implemented at BOK Financial, the TouchPoint System will support sales and account opening, teller operations, and maintenance functions − all through a single integrated application. BOK Financial selected TouchPoint to deepen existing client relationships and add new customers, as well as reduce courier costs and front- and back-office expenses. TouchPoint makes this possible by providing an automated solution that features a total customer view with contact history, account relationships, current work in progress and cross-sell opportunities that can be tailored to fit each customer. The TouchPoint’s Teller module automates all monetary transactions, compliance requirements and administrative functions. In addition, the bank will realize significant cost savings as TouchPoint is pre-integrated with the bank’s existing core processing platform, FIS’ Systematics.

FIS’ TouchPoint suite of applications features architecture that provides real-time connections to a financial institution’s back-end and line-of-business systems resulting in a high performing, scalable and available solution. TouchPoint’s customer-centric, front-end applications are linked directly to a bank’s core processing system by the FIS’ Xpress Enterprise Services layer, providing efficient, consistent and informed communication across all delivery channels. The solution enables banks to gain significant operational efficiencies, streamline customer service transactions, and reduce redundancies and errors. The solution also enables configuration, maintenance and updates to be performed from a central server, eliminating time consuming software uploads at individual workstations.

“Our relationship with FIS is a strategically important one for BOK Financial,” said Dennis Rygwalski, senior vice president and chief technology officer at BOK Financial. “When we conducted a multi-vendor evaluation, we determined that FIS’ TouchPoint suite was the best solution for us, especially since it’s already integrated with our FIS’ Systematics core banking platform. We are already realizing the benefits of TouchPoint Teller and are confident that FIS’ TouchPoint solution will enhance our bank’s sales and service performance through all delivery channels, including the branch, contact center, ATM, Web and relationship managers.”

“TouchPoint’s automation capabilities will enable BOK Financial to deliver superior customer service to its customers by providing a 360-degree view of the client’s relationship with the bank across all delivery channels," said Anthony Jabbour, executive vice president, FIS Financial Solutions Group. “Its central server foundation will also create a host of efficiencies for BOK Financial’s item capture services and front counter operations, reducing courier costs significantly.”

About BOK Financial

BOK Financial is a regional financial services company that provides commercial and consumer banking, investment and trust services, mortgage origination and servicing, and an electronic funds transfer network. Holdings include BOKF, NA, BOSC, Inc., Cavanal Hill Investment Management, Inc., and Southwest Trust Company, N.A. Operating divisions of BOKF, NA include Bank of Albuquerque, Bank of Arizona, Bank of Arkansas, Bank of Oklahoma, Bank of Texas, Colorado State Bank and Trust, Bank of Kansas City, and the TransFund electronic funds network. Shares of BOK Financial are traded on the NASDAQ under the symbol BOKF. For more information, visit www.bokf.com.

About FIS

FIS (NYSE: FIS) is the world’s largest global provider dedicated to banking and payments technologies. With a long history deeply rooted in the financial services sector, FIS serves more than 14,000 institutions in over 100 countries. Headquartered in Jacksonville, Fla., FIS employs more than 30,000 people worldwide and holds leadership positions in payment processing and banking solutions, providing software, services and outsourcing of the technology that drives financial institutions. FIS is a member of Standard & Poor’s 500® Index and consistently holds a leading ranking in the annual FinTech 100 list. For more information about FIS, visit www.fisglobal.com.

Forward-looking Statements

This news release contains forward-looking statements that involve a number of risks and uncertainties. Statements that are not historical facts, including statements about our beliefs and expectations, are forward-looking statements. Forward-looking statements are based on management's beliefs, as well as assumptions made by, and information currently available to, management. Because such statements are based on expectations as to future economic performance and are not statements of fact, actual results may differ materially from those projected. We undertake no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise. The risks and uncertainties which forward-looking statements are subject to include, but are not limited to: changes in general economic, business and political conditions and other risks detailed in the “Statement Regarding Forward-Looking Information,” “Risk Factors” and other sections of the Company’s Form 10-K and other filings with the Securities and Exchange Commission.

Contacts

FIS Global Marketing and Communications
Marcia Danzeisen, 904.854.5083
Senior Vice President
marcia.danzeisen@fisglobal.com
or
FIS Investor Relations
Mary Waggoner, 904.854.3282
Senior Vice President
mary.waggoner@fisglobal.com

Contacts

FIS Global Marketing and Communications
Marcia Danzeisen, 904.854.5083
Senior Vice President
marcia.danzeisen@fisglobal.com
or
FIS Investor Relations
Mary Waggoner, 904.854.3282
Senior Vice President
mary.waggoner@fisglobal.com