TD Ameritrade Earns 5 Stars for “Customer Service” in SmartMoney’s 19th Annual Broker Review

OMAHA, Neb.--()--TD Ameritrade, Inc. (“TD Ameritrade”), a TD Ameritrade Holding Corporation (NASDAQ:AMTD) brokerage subsidiary, earned the highest possible rating – 5 stars – for “Customer Service,” “Trading Tools” and “Mutual Funds & Investment Products” in SmartMoney Magazine’s 2011 review of discount brokers.

In a continued climb toward the top, TD Ameritrade improved its overall ranking to 2nd place, up from 3rd place in 2010 and 5th place in 2009. In the June 2011 issue of SmartMoney, writers praised TD Ameritrade for its breadth of research, investment options, mobile apps – including two for the iPad – and highlighted TD Ameritrade as a top firm for exceptional customer service.

“Our clients are our top priority and we’ve worked really hard to create a great experience for them,” said John Bunch, president, retail distribution, TD Ameritrade. “We make it a goal each day to exceed our clients’ expectations, and we’ve made considerable investments in our people and technology to reach that goal. We’re pleased that SmartMoney has recognized our efforts in an area so important to us.”

In the last six months TD Ameritrade was also rated #1 online broker by Kiplinger's and named "Best for Option Traders" in Barron's 2011 Online Broker Survey.

Read more about TD Ameritrade’s products and services and reasons to choose TD Ameritrade.

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TD Ameritrade ranked #2 of 10 Discount (Online) Brokers in SmartMoney Magazine's Annual Broker Survey in the publication's June 2011 issue. TD Ameritrade was also awarded a five-star rating (the highest available) in the Mutual Fund and Investment Products category along with two other firms, a five-star rating in the Trading Tools category along with two other firms, and a five-star rating in the Customer Service category along with one other firm. SmartMoney is a registered trademark of Dow Jones & Company, Inc.

About TD Ameritrade Holding Corporation

For more than 36 years, TD Ameritrade Holding Corporation (NASDAQ: AMTD) has been in the business of serving individual investors – either directly or through a network of independent registered investment advisors. Through its brokerage1 and education2 subsidiaries, TD Ameritrade combines innovative trading technology, easy-to-use trading tools, investment services and education, and superior client service to create a market-leading financial services experience. Home to Kiplinger's #1 online broker3 and Barron’s #1 online broker for “Options Traders”,4TD Ameritrade provides millions of retail investors, traders and independent registered investment advisors with the tools, service and support they need to help build confidence in today's rapidly changing market environment. For more information and resources for journalists, please visit the TD Ameritrade newsroom at www.amtd.com.

1 TD Ameritrade, Inc., member FINRA (www.FINRA.org) /SIPC (www.SIPC.org) /NFA (www.nfa.futures.org), and TD Ameritrade Clearing, Inc., member FINRA/SIPC.

2 Investools, Inc. is an education subsidiary of TD Ameritrade Holding Corporation. Investools, Inc. does not provide financial advice and is not in the business of transacting trades. Investools, Inc. and TD Ameritrade, Inc. are separate but affiliated companies that are not responsible for each other's services or policies.

3TD Ameritrade was ranked #1 and received an overall score of 5 stars (tied for first place with one other broker), in the Kiplinger's Online Broker Ratings, Kiplinger's Personal Finance, 02/2011. Fourteen brokers were rated in the categories: Costs, Web site usability, Investment choices, Customer service, and Research and tools.

4TD Ameritrade was awarded an overall 4 ½ out of 5 Stars and was named "Best for Option Traders" in Barron's 2011 Online Broker Survey, 03/2011. TD Ameritrade also received the highest rating, 4 ½ out of 5 stars, in the "Best for Long-term Investing" category, sharing that rating with only one other broker. TD Ameritrade was evaluated versus 23 other online brokers in eight total categories, including trade experience, trading technology, usability, range of offerings, research amenities, portfolio analysis and reporting, customer service and education and costs. Barron's is a registered trademark of Dow Jones & Company © 2006-2011.

Contacts

TD Ameritrade, Inc.
For Media:
Christina Goethe, 201-369-8541
Communications & Public Affairs
christina.goethe@tdameritrade.com
For Investors:
Jeff Goeser, 402-597-8464
Investor Relations & Finance
jeffrey.goeser@tdameritrade.com

Contacts

TD Ameritrade, Inc.
For Media:
Christina Goethe, 201-369-8541
Communications & Public Affairs
christina.goethe@tdameritrade.com
For Investors:
Jeff Goeser, 402-597-8464
Investor Relations & Finance
jeffrey.goeser@tdameritrade.com