EX-99 3 q403exhibit99-1.htm Q403 PRESS RELEASE

Exhibit 99.1

For More Information:

Investor Contact: Press Contact:
Karen Blasing Gwen Murphy
Nuance Nuance
(650) 847-0000 (650) 847-0000
kblasing@nuance.com gmurphy@nuance.com

NUANCE REPORTS FOURTH QUARTER AND FISCAL 2003 RESULTS

Expanded Product and Channel Strategy Contributed to Fourth Quarter Sequential
Revenue Growth of 21%, Annual Revenue Increase of 25%

MENLO PARK, Calif., January 27, 2004 — Nuance (Nasdaq: NUAN) today announced results for the quarter and fiscal year ended December 31, 2003. Total revenue for the quarter was $16.7 million, up 27% from $13.1 million in the same period of the previous year and up 21% as compared to $13.8 million in the 2003 third quarter. Total revenue for 2003 was $55.0 million, up 25% from $44.1 million in 2002. Net loss for the fourth quarter was $0.2 million, or a $0.01 net loss per share, an improvement over the net loss of $5.1million, or $0.15 net loss per share, in the same period of the previous year and an improvement over the net loss of $12.2 million, or $0.35 net loss per share, in the third quarter of 2003. Net loss for 2003 was $19.3 million, or $0.56 net loss per share. This compares to a net loss of $71.2 million, or $2.11 net loss per share, in 2002.

“We experienced substantial revenue growth over the year, particularly in the fourth quarter, due in large part to our expanded product strategy and continued execution of our multi-channel business model,” said Chuck Berger, president and CEO of Nuance. “As a result of our cost reduction efforts, we lowered our fourth quarter pro forma operating loss by 90%, as compared with the third quarter of 2003, and our pro forma operating loss for the full year was lowered by 63%. Although we anticipate substantial revenue growth in the first quarter of 2004 over the prior year’s first quarter, we are forecasting somewhat lower license revenues in the first quarter of 2004, as compared to the fourth quarter of 2003. We expect revenue growth for the entire year of 2004 and anticipate reaching profitability during the second half of the year.”

Financial Highlights

Software license revenue for the fourth quarter was $8.8 million, up 17% from $7.6 million in the same period of the previous year and up 24% as compared to $7.1 million in the 2003 third quarter. Professional services revenue for the fourth quarter was $4.2 million, up 42% from $3.0 million in the same period of the previous year and up 15% as compared to $3.6 million in the 2003 third quarter. Maintenance revenue for the fourth quarter was $3.7 million, up 42% from $2.6 million in the same period of the previous year and up 22% as compared to $3.1 million in the 2003 third quarter.

Net loss for the fourth quarter was $0.2 million, or a $0.01 net loss per share, compared to a net loss of $5.1 million, or a $0.15 net loss per share, in the same period of the previous year, which included a non-cash compensation charge of $0.1 million and restructuring charge of $0.2 million. This compares to a net loss of $12.2 million, or a $0.35 net loss per share, in the 2003 third quarter, which included a restructuring charge of $10.3 million primarily related to increasing the previously reported real estate restructuring accrual. Operating expenses decreased 39% from 2002 to 2003 and pro forma operating expenses, which exclude non-cash compensation expenses, restructuring charges and asset impairments, decreased 18% between the same periods.

License revenues increased to $28.2 million in 2003, up 5% from $26.8 million in 2002. Professional services revenue grew to $14.3 million in 2003, up 74% from $8.2 million in 2002. Maintenance revenue grew to $12.6 million, up 38% from $9.1 million in 2002.

Net loss for 2003 was $19.3 million, or a $0.56 net loss per share. Pro forma net loss for the year, excluding non-cash compensation expenses and restructuring charges, was $9.9 million, or a $0.29 net loss per share. This compares to a net loss of $71.2 million, or a $2.11 net loss per share, and a pro forma net loss, excluding non-cash compensation expenses, restructuring charges and asset impairments, of $33.0 million, or a $0.98 pro forma net loss per share, for 2002. Reconciliation between net loss on a GAAP basis and pro forma net loss is provided in a table included on the attached Consolidated Statements of Operations.

As of December 31, 2003, the Company had $106.9 million in cash, cash equivalents and investments, as compared to $127.5 million as of December 31, 2002.

“Nuance led the market in 2003 with a range of new products, expanded direct and indirect channels, and market-building activities aimed at key geographies and vertical markets,” continued Berger. “This leadership was acknowledged by customers and partners, by top market analysts, and through numerous ‘Product of the Year’ awards from the industry’s premier publications.”

Increased Industry Demand for Nuance Speech Solutions

Nuance added a range of new customers from the global telecommunications, financial services and other key markets to its roster in 2003, extending the Company’s leadership position in the speech industry. These wins demonstrated that voice automation is increasingly becoming a business imperative and a principal ingredient for providing the level of service customers expect, as well as the ROI needed in today’s competitive business climate.

In the fourth quarter, leading North American, European, and Asia-Pacific companies made their initial investments in Nuance speech software or expanded the capacity of their existing Nuance voice automation solutions. These included Alaska Airlines, Bell Canada, Cingular Wireless, China Mobile, Energis Corporation and KTF.

Contracts with these companies were won directly by Nuance and through its partners, including Centerpost Corporation, Esna Technologies, Inc., Fluency Voice Technology, Intervoice, Nortel Networks, Tellme, United States Advanced Network and Versay Solutions.

Product Enhancements and Accolades

During 2003, Nuance introduced and shipped a range of new products. These included the Nuance Voice Platform, the industry’s first open, standards-based software platform optimized for speech solutions, and Nuance Call Steering. Nuance Call Steering is designed to address a multi-million dollar problem that all enterprises and telecommunications carriers face – the need to automatically, accurately and cost-effectively route customer phone calls to the correct destination in a natural, customer-friendly manner. These products – along with Nuance’s speech recognition, voice authentication and text-to-speech software – won numerous awards during the year. In the fourth quarter, Nuance Call Steering was singled out as a Product of the Year for 2003 by Technology Marketing Corporation (TMC™)’s Customer Inter@ction Solutions® magazine.

In the fourth quarter, the Company also continued the refinement of its text-to-speech software with the release of the newest version of its Nuance Vocalizer product. This new version includes a new Canadian French voice, updated North American English voices, and a number of other product enhancements, including improved name pronunciation, reduced memory utilization, expanded handling of terms from key vertical markets and broader operating system support. More than 200 companies use Nuance Vocalizer across a range of languages, applications and industries.

About Nuance

Nuance is the voice automation expert. Nuance’s speech software solutions enable automated access to everything from account balances to flight information, email reading to voice activated dialing — accessed using nothing more than the power of voice and an ordinary phone. In markets around the world, many leading enterprises and telecommunications carriers — including British Airways, Nomura Securities, OnStar, Sprint PCS, United Parcel Service and Vodafone — work with Nuance to reduce costs, increase customer satisfaction and retention, create new sources of revenue and improve security. Nuance is headquartered in Menlo Park, Calif. and has offices around the world. For more information, visit www.nuance.com or call 1-888-NUANCE-8.

This press release contains forward-looking statements, including, for example, those relating to the continued growth of Nuance’s business and revenues, the continued success of Nuance’s operating results, the future success of Nuance’s strategic initiatives, customer adoption and deployment of Nuance products and the growth of the market for Nuance technology. There is no assurance that the results contemplated by any forward-looking statements will be realized. The following factors, risks and uncertainties, among others, could cause actual results to differ materially from those described or implied in this press release’s forward-looking statements: the risk that Nuance’s business or revenues, and/or the market for Nuance’s products, will not grow or will decline; the risk that Nuance will encounter unplanned expenses or events which may negatively impact operating results; the risk that some or all of Nuance’s strategic initiatives will not be implemented successfully; the risk that customers may not adopt or deploy Nuance products as planned; the risk that unfavorable economic or other conditions may negatively impact Nuance’s business and/or the market for Nuance technology; the risk that Nuance’s 2003 fourth quarter revenue is not maintainable in 2004; and other factors described in Nuance’s filings with the Securities and Exchange Commission, including but not limited to Nuance’s last-filed annual and quarterly reports on forms 10-K and 10-Q. Nuance does not undertake to update any oral or written forward-looking statements that may be made by or on behalf of Nuance.

Nuance provides pro forma net loss and pro forma net loss per share data as additional information for its operating results. These measures are not in accordance with, or an alternative for, generally accepted accounting principles, and may be different from pro forma measures used by other companies. Nuance believes that this presentation of pro forma net loss and pro forma net loss per share provides useful information to management and investors regarding certain financial and business trends relating to its financial condition and results of operations. In addition, management uses this pro forma information in measuring Nuance’s financial results and for budget planning purposes.

Nuance, Nuance Vocalizer, Nuance Voice Platform and Nuance Call Steering are registered trademarks of Nuance Communications, Inc. All other trademarks are the property of their respective owners.


Nuance Communications, Inc.
Condensed Consolidated Statements of Operations
(In thousands, except per share amounts)
(Unaudited)

Three Months Ended
Twelve Months Ended
      December 31, December 31,
        2003
    2002
    2003
    2002
 
Revenue:    
     License     $ 8,798   $ 7,550   $ 28,207   $ 26,783  
     Service       4,184     2,950     14,266     8,191  
     Maintenance    3,746
   2,639
   12,565
   9,111
 
          Total revenue    16,728    13,139    55,038    44,085  
Cost of revenue:  
     License    88    150    370    641  
     Service    2,291    2,211    9,020    7,678  
     Maintenance    886
   748
   3,510
   3,373
 
          Total cost of revenue    3,265
   3,109
   12,900
   11,692
 
Gross profit    13,463    10,030    42,138    32,393  
Operating expenses:  
     Sales and marketing    7,243    7,394    28,179    39,706  
     Research and development    3,818    3,061    15,310    14,151  
     General and administrative    2,641    3,339    11,533    13,390  
     Non-cash compensation expense     9     125     28     928  
     Restructuring charges      --     228     9,375     36,388  
     Asset impairments      --     --     --     887  
          Total operating expenses    13,711
   14,147
   64,425
   105,450
 
Loss from operations    (248 )  (4,117 )  (22,287 )  (73,057 )
     Interest and other income, net    136
   458
   1,180
   2,673
 
 Loss before income taxes    (112 )  (3,659 )  (21,107 )  (70,384 )
     Expenses (benefits) from income taxes     (75
)   1,407
    (1,806
)   800
 
Net loss   $ (187
) $ (5,066
) $ (19,301
) $ (71,184
)
Basic and diluted net loss per share   $ (0.01
) $ (0.15
) $ (0.56
) $ (2.11
)
Shares used to compute basic and diluted net loss per share    34,826
   34,041
   34,471
   33,666
 
Reconicliation of net loss in acordance with generally  
accepted accounting principles to pro forma net loss:  
Net loss   $ (187 ) $ (5,066 ) $ (19,301 ) $ (71,184 )
Non-cash compensation expense       9     125     28     928  
Asset impairments       --     --     --     887  
Restructure charges    --
   228
   9,375
    36,388
 
Pro forma net loss   $ (178
) $ (4,713
) $ (9,898
) $ (32,981
)
Pro forma basic and diluted net loss per share   $ (0.01
) $ (0.14
) $ (0.29
) $ (0.98
)
   
Shares used in computing pro forma basic and diluted net loss per share    34,826
   34,041
   34,471
   33,666
 





Nuance Communications, Inc.
Condensed Consolidated Balance Sheets
(In Thousands)
(Unaudited)

December 31,
2003

December 31,
2002

ASSETS          
   Current assets:          
          Cash and cash equivalents  $  40,292   $  43,771  
          Short-term investments  66,599   80,624  
          Accounts receivable, net  13,934   8,350  
          Prepaid expenses and other current assets   15,246
  6,564
 
                    Total current assets  136,071   139,309  
   Property and equipment, net  3,937   6,330  
   Intangible assets, net  993   1,405  
   Restricted cash  11,113   11,078  
   Long-term investments  --   3,113  
   Other assets  469
  435
 
                    Total assets  $152,583
  $161,670
 
LIABILITIES AND STOCKHOLDERS' EQUITY  
   Current liabilities: 
          Accounts payable  $    1,086   $    1,591  
          Accrued vacation  1,513   1,847  
          Accrued liabilities  16,493   7,249  
          Current restructuring accrual  9,554   10,453  
          Deferred revenue  8,430   8,954  
          Current portion of capital lease  33
  37
 
                    Total current liabilities   37,109   30,131  
   Long-term restructuring accrual  42,891   42,232  
   Other long-term liabilities  22
  34
 
                    Total liabilities   80,022   72,397  
   Stockholders'equity  72,561
  89,273
 
                    Total liabilities and stockholders' equity  $152,583
  $161,670
 
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