EX-99.1 2 rhiq42020ex9911.htm EX-99.1

Exhibit 99.1

FOR IMMEDIATE RELEASE

 

Contact:

M. Keith Waddell President and Chief Executive Officer (650) 234-6000

ROBERT HALF REPORTS FOURTH-QUARTER FINANCIAL RESULTS

MENLO PARK, Calif., January 28, 2021 — Robert Half International Inc. (NYSE symbol: RHI) today reported revenues and earnings for the fourth quarter ended December 31, 2020.

For the quarter ended December 31, 2020, net income was $94 million, or $.84 per share, on revenues of $1.304 billion. Net income for the prior year’s fourth quarter was $113 million, or $.98 per share, on revenues of $1.537 billion.

For the year ended December 31, 2020, net income was $306 million, or $2.70 per share, on revenues of $5.109 billion. For the year ended December 31, 2019, net income was $454 million, or $3.90 per share, on revenues of $6.074 billion.

“Fourth-quarter results for both our Protiviti and staffing operations were very strong and exceeded the top end of our guidance range,” said M. Keith Waddell, president and CEO of Robert Half. “Protiviti reported its 13th consecutive quarter of year-on-year revenue gains, with particular strength in its technology consulting practice and managed solutions with staffing. Our staffing operations reported broad-based, double-digit, quarter-on-quarter sequential revenue growth on an as-adjusted basis.”

Waddell added, “Return on invested capital for the company was 31 percent in the fourth quarter.”

Robert Half management will conduct a conference call today at 5 p.m. EST. The prepared remarks for this call are available now in the Investor Center of the Robert Half website (www.roberthalf.com/investor-center). Simply click on the Quarterly Conference Calls link. The dial-in number to listen to today’s conference call is 877-814-0475 (+1-706-643-9224 outside the United States). The password is “Robert Half.”

A taped recording of this call will be available for replay beginning at approximately 8 p.m. EST today and ending at 11:59 p.m. EST on February 27. The dial-in number for the replay is 855-859-2056 (+1-404-537-3406 outside the United States). To access the replay, enter conference ID# 1755918. The conference call also will be archived in audio format on the company’s website at www.roberthalf.com/investor-center.

Founded in 1948, Robert Half is the world’s first and largest specialized staffing firm and a recognized leader in professional consulting and staffing services. The company’s specialized staffing divisions include Accountemps®, Robert Half® Finance & Accounting and Robert Half® Management Resources, for contract, full-time and senior-level project professionals, respectively, in the fields of accounting and finance; OfficeTeam®, for highly skilled administrative support professionals; Robert Half® Technology, for project and full-time technology professionals; Robert Half® Legal, for project and full-time staffing of lawyers, paralegals and legal support personnel; and The Creative Group®, for creative, digital, marketing, advertising and public relations professionals. Robert Half also is the parent company of Protiviti®, a global consulting firm that provides clients with consulting solutions in finance, technology, operations, data, analytics, governance, risk and internal audit.

Robert Half has staffing and consulting operations in more than 400 locations worldwide.

Certain information contained in this press release and its attachments may be deemed forward-looking statements regarding events and financial trends that may affect the company’s future operating results or financial positions. These statements may be identified by words such as “estimate”, “forecast”, “project”, “plan”, “intend”, “believe”, “expect”, “anticipate”, or variations or negatives thereof, or by similar or comparable words or phrases. Forward-looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those expressed in the statements.

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These risks and uncertainties include, but are not limited to, the following: changes to or new interpretations of U.S. or international tax regulations; the global financial and economic situation; the duration and impact of the COVID-19 pandemic and efforts to mitigate its spread; changes in levels of unemployment and other economic conditions in the United States or foreign countries where the company does business, or in particular regions or industries; reduction in the supply of candidates for contract employment or the company’s ability to attract candidates; the entry of new competitors into the marketplace or expansion by existing competitors; the ability of the company to maintain existing client relationships and attract new clients in the context of changing economic or competitive conditions; the impact of competitive pressures, including any change in the demand for the company’s services; on the company’s ability to maintain its margins; the possibility of the company incurring liability for its activities, including the activities of its contract employees, or for events impacting its contract employees on clients’ premises; the possibility that adverse publicity could impact the company’s ability to attract and retain clients and candidates; the success of the company in attracting, training, and retaining qualified management personnel and other staff employees; the company’s ability to comply with governmental regulations affecting personnel services businesses in particular or employer/employee relationships in general; whether there will be ongoing demand for Sarbanes-Oxley or other regulatory compliance services; the company’s reliance on short-term contracts for a significant percentage of its business; litigation relating to prior or current transactions or activities, including litigation that may be disclosed from time to time in the company’s SEC filings; the ability of the company to manage its international operations and comply with foreign laws and regulations; the impact of fluctuations in foreign currency exchange rates; the possibility that the additional costs the company will incur as a result of healthcare reform legislation may adversely affect the company’s profit margins or the demand for the company’s services; the possibility that the company’s computer and communications hardware and software systems could be damaged or their service interrupted; and the possibility that the company may fail to maintain adequate financial and management controls and as a result suffer errors in its financial reporting.

Additionally, with respect to Protiviti, other risks and uncertainties include the fact that future success will depend on its ability to retain employees and attract clients; there can be no assurance that there will be ongoing demand for Sarbanes-Oxley or other regulatory compliance services; failure to produce projected revenues could adversely affect financial results; and there is the possibility of involvement in litigation relating to prior or current transactions or activities.

Because long-term contracts are not a significant part of the company’s business, future results cannot be reliably predicted by considering past trends or extrapolating past results. The company undertakes no obligation to update information contained in this release.

A copy of this release is available at www.roberthalf.com/investor-center.

 

ATTACHED:						Summary of Operations   Supplemental Financial Information   Non-GAAP Financial Measures

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ROBERT HALF INTERNATIONAL INC.

SUMMARY OF OPERATIONS

(in thousands, except per share amounts)

 

			Quarter Ended December 31,												Year Ended December 31,
			2020						2019						2020						2019
			(Unaudited)												(Unaudited)
Service revenues			$	1,304,086					$	1,537,385					$	5,109,000					$	6,074,432
Costs of services			789,744						900,524						3,096,389						3,549,303
Gross margin			514,342						636,861						2,012,611						2,525,129
Selling, general and administrative expenses			425,161						503,922						1,666,041						1,958,295
Income from investments held in employee deferred compensation trusts (which is completely offset by related costs and expenses) (1)			(40,542)						(20,289)						(75,188)						(54,917)
Amortization of intangible assets			217						339						1,219						1,361
Interest income, net			(79)						(1,357)						(1,343)						(5,125)
Income before income taxes			129,585						154,246						421,882						625,515
Provision for income taxes			35,169						41,404						115,606						171,082
Net income			$	94,416					$	112,842					$	306,276					$	454,433
Diluted net income per share			$	.84					$	.98					$	2.70					$	3.90
Shares:
Basic			112,059						114,034						112,729						115,656
Diluted			112,941						114,862						113,318						116,411

(1) Selling, general and administrative (“SG&A”) expenses exclude gains and losses on investments held to fund the Company’s obligations under employee deferred compensation plans. Under these plans, employees direct the investment of their account balances, and the Company makes cash deposits into an investment trust consistent with these directions. Changes in the Company’s deferred compensation obligations noted above are included in SG&A or, in the case of Protiviti, direct cost, while investment income is presented separately. Reclassifications have been made to prior periods’ consolidated financial statements to conform to the current presentation. These reclassifications had no impact to previously reported income before income taxes.

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ROBERT HALF INTERNATIONAL INC.

SUPPLEMENTAL FINANCIAL INFORMATION

(in thousands)

 

						Quarter Ended December 31,																								Year Ended December 31,
						2020												2019												2020												2019
						(Unaudited)																								(Unaudited)
SERVICE REVENUES:
Accountemps						$	385,000					29.5		%				$	498,650					32.4		%				$	1,558,024					30.5		%				$	1,985,221					32.6		%
OfficeTeam						214,985						16.5		%				259,147						16.9		%				764,947						15.0		%				1,040,755						17.1		%
Robert Half Technology						175,730						13.5		%				198,314						12.9		%				695,418						13.6		%				765,831						12.6		%
Robert Half Management Resources						167,116						12.8		%				201,097						13.1		%				698,942						13.7		%				792,757						13.1		%
Elimination of intersegment revenues (1)						(92,393)						(7.1		%)				(50,883)						(3.3		%)				(239,996)						(4.7		%)				(172,439)						(2.8		%)
Temporary and consultant staffing						850,438						65.2		%				1,106,325						72.0		%				3,477,335						68.1		%				4,412,125						72.6		%
Permanent placement staffing						91,387						7.0		%				126,394						8.2		%				370,109						7.2		%				533,432						8.8		%
Protiviti						362,261						27.8		%				304,666						19.8		%				1,261,556						24.7		%				1,128,875						18.6		%
Total						$	1,304,086					100.0		%				$	1,537,385					100.0		%				$	5,109,000					100.0		%				$	6,074,432					100.0		%
GROSS MARGIN:
Temporary and consultant staffing						$	327,181					38.5		%				$	420,248					38.0		%				$	1,312,797					37.8		%				$	1,677,489					38.0		%
Permanent placement staffing						91,172						99.8		%				126,135						99.8		%				369,401						99.8		%				532,435						99.8		%
Protiviti						95,989						26.5		%				90,478						29.7		%				330,413						26.2		%				315,205						27.9		%
Total						$	514,342					39.4		%				$	636,861					41.4		%				$	2,012,611					39.4		%				$	2,525,129					41.6		%
SEGMENT INCOME:
Temporary and consultant staffing						$	71,346					8.4		%				$	97,469					8.8		%				$	237,279					6.8		%				$	410,153					9.3		%
Permanent placement staffing						8,008						8.8		%				15,167						12.0		%				28,799						7.8		%				83,885						15.7		%
Protiviti						50,369						13.9		%				40,592						13.3		%				155,680						12.3		%				127,713						11.3		%
Combined segment income (2)						$	129,723					9.9		%				$	153,228					10.0		%				$	421,758					8.3		%				$	621,751					10.2		%
SELECTED CASH FLOW INFORMATION:
Depreciation						$	15,184											$	15,779											$	62,281											$	64,264
Capital expenditures						$	4,499											$	14,326											$	33,377											$	59,464
Open market repurchases of common stock (shares)						1,074												988												2,506												4,253

(1) Service revenues for Accountemps, OfficeTeam, Robert Half Technology and Robert Half Management Resources include intersegment revenues, which represent revenues from services provided to Protiviti in connection with the Company’s blended business solutions. Intersegment revenues for each line of business are aggregated and then eliminated as a single line item.

(2) Combined segment income is a non-GAAP measure described further on Page 7.

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ROBERT HALF INTERNATIONAL INC.

SUPPLEMENTAL FINANCIAL INFORMATION

(in thousands)

Beginning in Q3 2020 the Company modified its presentation of service revenues for Accountemps, OfficeTeam, Robert Half Technology and Robert Half Management Resources to include intersegment revenues from services provided to Protiviti in connection with the Company’s blended business solutions. This is how the Company now measures and manages these divisions internally and, prospectively it is how the Company will report them externally. The combined amount of divisional intersegment revenues with Protiviti are aggregated and then eliminated as a single line item. The Company has prepared the below schedule to provide readers with historical comparative information to better evaluate the related trends.

			2018																								2019																								2020
			Q1						Q2						Q3						Q4						Q1						Q2						Q3						Q4						Q1						Q2						Q3						Q4
SERVICE REVENUES:
Accountemps			$	476,055					$	488,400					$	486,240					$	490,849					$	490,084					$	494,582					$	501,905					$	498,650					$	489,884					$	331,542					$	351,598					$	385,000
OfficeTeam			261,642						268,902						265,758						269,125						252,633						261,952						267,023						259,147						239,979						136,299						173,685						214,985
Robert Half Technology			166,102						178,711						185,687						186,666						182,426						189,461						195,630						198,314						196,652						162,028						161,007						175,730
Robert Half Management Resources			186,690						182,737						181,638						187,745						196,003						195,236						200,421						201,097						211,878						165,031						154,917						167,116
Elimination of intersegment revenues			(24,201)						(30,776)						(35,557)						(41,847)						(36,519)						(38,519)						(46,518)						(50,883)						(46,273)						(41,514)						(59,816)						(92,393)
Temporary and consultant staffing			1,066,288						1,087,974						1,083,766						1,092,538						1,084,627						1,102,712						1,118,461						1,106,325						1,092,120						753,386						781,391						850,438
Permanent placement staffing			121,400						135,038						129,667						125,884						131,562						140,894						134,582						126,394						120,489						71,030						87,203						91,387
Protiviti			207,645						234,042						252,793						263,236						252,341						272,779						299,089						304,666						294,082						283,910						321,303						362,261
Total			$	1,395,333					$	1,457,054					$	1,466,226					$	1,481,658					$	1,468,530					$	1,516,385					$	1,552,132					$	1,537,385					$	1,506,691					$	1,108,326					$	1,189,897					$	1,304,086

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ROBERT HALF INTERNATIONAL INC.

SUPPLEMENTAL FINANCIAL INFORMATION

(in thousands)

 

						December 31,
						2020						2019
						(Unaudited)
SELECTED BALANCE SHEET INFORMATION:
Cash and cash equivalents						$	574,426					$	270,478
Accounts receivable, less allowances						$	714,163					$	832,797
Total assets						$	2,557,424					$	2,311,408
Total current liabilities						$	1,046,626					$	940,692
Notes payable, less current portion						$	—					$	239
Total stockholders’ equity						$	1,205,289					$	1,143,683

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ROBERT HALF INTERNATIONAL INC.

NON-GAAP FINANCIAL MEASURES

The financial results of Robert Half International Inc. (the “Company”) are prepared in conformity with accounting principles generally accepted in the United States of America (“GAAP”) and the rules of the U.S. Securities and Exchange Commission (“SEC”). To help readers understand the Company’s financial performance, the Company supplements its GAAP financial results with the following non-GAAP measures: as adjusted revenue growth rates; adjusted gross margin; adjusted selling, general and administrative expense; segment income; and combined segment income.

Variations in the Company’s financial results include the impact of changes in foreign currency exchange rates, billing days, and certain intercompany adjustments. The Company provides “as adjusted” revenue growth calculations to remove the impact of these items. These calculations show the year-over-year revenue growth rates for the Company’s lines of business on both a reported basis and also on an as-adjusted basis for global, U.S., and international operations. This information is presented for each of the six most recent quarters. The Company has provided this data because it focuses on the Company’s revenue growth rates attributable to operating activities and aids in evaluating revenue trends over time. The Company expresses year-over-year revenue changes as calculated percentages using the same number of billing days, constant currency exchange rates, and certain intercompany adjustments.

The following measures: adjusted gross margin; adjusted selling, general and administrative expense; and segment income include gains and losses on investments held to fund the Company’s obligations under employee deferred compensation plans. The Company provides these measures because they are used by management to review its operational results.

Combined segment income is income before income taxes adjusted for interest income and amortization of intangible assets. The Company provides combined segment income because it is how the Company evaluates segment performance.

The non-GAAP financial measures provided herein may not provide information that is directly comparable to that provided by other companies in the Company’s industry, as other companies may calculate such financial results differently. The Company’s non-GAAP financial measures are not measurements of financial performance under GAAP and should not be considered as alternatives to amounts presented in accordance with GAAP. The Company does not consider these non-GAAP financial measures to be a substitute for, or superior to, the information provided by GAAP financial results. A reconciliation of the non-GAAP financial measures to the most directly comparable GAAP financial measures is provided on the following pages.

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ROBERT HALF INTERNATIONAL INC.

NON-GAAP FINANCIAL MEASURES

REVENUE GROWTH RATES (%) (UNAUDITED)

						Year-Over-Year Growth Rates (As Reported)																																				Non-GAAP Year-Over-Year Growth Rates (As Adjusted)
						2019												2020																								2019												2020
						Q3						Q4						Q1						Q2						Q3						Q4						Q3						Q4						Q1						Q2						Q3						Q4
Global
Accountemps						3.2						1.6						0.0						-33.0						-29.9						-22.8						2.7						2.1						-0.7						-32.3						-30.2						-23.1
OfficeTeam						0.5						-3.7						-5.0						-48.0						-35.0						-17.0						0.1						-3.1						-5.7						-47.8						-35.8						-18.2
RH Technology						5.4						6.2						7.8						-14.5						-17.7						-11.4						5.2						7.0						6.8						-14.2						-18.2						-11.9
RH Management Resources						10.3						7.1						8.1						-15.5						-22.7						-16.9						13.9						10.3						7.5						-14.8						-23.5						-18.1
Elimination of intersegment revenues (1)						30.8						21.6						26.7						7.8						28.6						81.6						29.3						21.6						24.9						7.7						28.2						81.5
Temporary and consultant staffing						3.2						1.3						0.7						-31.7						-30.1						-23.1						3.4						2.2						0.0						-31.2						-30.7						-23.8
Permanent placement staffing						3.8						0.4						-8.4						-49.6						-35.2						-27.7						3.4						0.9						-9.0						-49.1						-35.7						-28.5
Total staffing						3.3						1.2						-0.3						-33.7						-30.7						-23.6						3.4						2.1						-1.0						-33.2						-31.2						-24.3
Protiviti						18.3						15.7						16.5						4.1						7.4						18.9						14.6						14.1						15.5						4.5						6.4						17.9
Total						5.9						3.8						2.6						-26.9						-23.3						-15.2						5.4						4.3						1.9						-26.4						-23.9						-15.9
United States
Temporary and consultant staffing						5.7						3.0						2.0						-31.7						-31.0						-24.1						4.5						3.2						0.5						-31.7						-31.3						-23.9
Permanent placement staffing						6.5						3.0						-4.9						-51.6						-37.1						-31.3						5.3						3.2						-6.3						-51.6						-37.3						-31.0
Total staffing						5.8						3.0						1.3						-33.7						-31.6						-24.8						4.5						3.2						-0.2						-33.7						-31.9						-24.6
Protiviti						17.5						17.3						21.3						6.4						10.8						22.9						16.2						17.5						19.5						6.3						10.3						23.3
Total						7.9						5.6						4.7						-26.5						-23.3						-15.3						6.6						5.7						3.2						-26.5						-23.7						-15.0
International
Temporary and consultant staffing						-5.0						-4.8						-3.8						-31.8						-27.0						-19.3						-0.2						-1.0						-1.9						-28.9						-28.4						-23.5
Permanent placement staffing						-2.1						-5.3						-15.9						-45.0						-30.9						-19.3						-0.6						-4.1						-14.6						-43.2						-31.7						-23.0
Total staffing						-4.6						-4.8						-5.6						-33.8						-27.6						-19.3						-0.3						-1.5						-3.7						-31.1						-28.9						-23.4
Protiviti						21.2						10.4						1.3						-3.9						-5.0						4.3						9.3						3.3						2.4						-1.5						-8.0						-1.7
Total						-0.7						-2.2						-4.4						-28.4						-23.4						-14.7						1.4						-0.6						-2.7						-25.7						-25.0						-19.2

(1) Service revenues for Accountemps, OfficeTeam, Robert Half Technology and Robert Half Management Resources include intersegment revenues, which represent revenues from services provided to Protiviti in connection with the Company’s blended business solutions. Intersegment revenues for each line of business are aggregated and then eliminated as a single line item.

The non-GAAP financial measures included in the table above adjust for the following items:

Foreign Currency Translation. The “As Reported” revenue growth rates are based upon reported revenues, which include the impact of changes in foreign currency exchange rates. In order to calculate “Constant Currency” revenue growth rates, as reported amounts are retranslated using foreign exchange rates from the prior year’s comparable period.

Billing Days. The “As Reported” revenue growth rates are based upon reported revenues. Management calculates a global, weighted-average number of billing days for each reporting period based upon inputs from all countries and all lines of business. In order to remove the fluctuations caused by comparable periods having different billing days, the company calculates “same billing day” revenue growth rates by dividing each comparative period’s reported revenues by the calculated number of billing days for that period to arrive at a “per billing day” amount. The “same billing day” growth rates are then calculated based upon the “per billing day” amounts.

Intercompany Adjustments. The “As Reported” revenue growth rates are based upon reported revenues. In order to remove the fluctuations caused by the impact of certain intercompany adjustments, applicable comparative period revenues are reclassified to conform with the current period presentation.

The term “As Adjusted” means that the impact of different billing days, constant currency fluctuations, and certain intercompany adjustments are removed from the revenue growth rate calculation. A reconciliation of the non-GAAP year-over-year revenue growth rates to the “As Reported” year-over-year revenue growth rates is included herein on Pages 9-11.

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ROBERT HALF INTERNATIONAL INC.

NON-GAAP FINANCIAL MEASURES

REVENUE GROWTH RATE (%) RECONCILIATION (UNAUDITED)

Year-Over-Year Revenue Growth – GLOBAL
						Q3 2019						Q4 2019						Q1 2020						Q2 2020						Q3 2020						Q4 2020
Accountemps
As Reported						3.2						1.6						0.0						-33.0						-29.9						-22.8
Billing Days Impact						-1.3						0.0						-1.5						-0.1						-0.3						-0.1
Currency Impact						0.8						0.5						0.8						0.8						0.0						-0.2
As Adjusted						2.7						2.1						-0.7						-32.3						-30.2						-23.1
OfficeTeam
As Reported						0.5						-3.7						-5.0						-48.0						-35.0						-17.0
Billing Days Impact						-1.3						0.0						-1.3						-0.1						-0.2						-0.1
Currency Impact						0.9						0.6						0.6						0.3						-0.6						-1.1
As Adjusted						0.1						-3.1						-5.7						-47.8						-35.8						-18.2
Robert Half Technology
As Reported						5.4						6.2						7.8						-14.5						-17.7						-11.4
Billing Days Impact						-1.4						0.1						-1.5						-0.1						-0.2						0.0
Currency Impact						0.5						0.3						0.5						0.4						-0.3						-0.5
Intercompany Adjustments						0.7						0.4						―						―						―						―
As Adjusted						5.2						7.0						6.8						-14.2						-18.2						-11.9
Robert Half Management Resources
As Reported						10.3						7.1						8.1						-15.5						-22.7						-16.9
Billing Days Impact						-1.4						0.0						-1.5						-0.1						-0.2						0.0
Currency Impact						1.1						0.7						0.9						0.8						-0.6						-1.2
Intercompany Adjustments						3.9						2.5						―						―						―						―
As Adjusted						13.9						10.3						7.5						-14.8						-23.5						-18.1
Elimination of intersegment revenues
As Reported						30.8						21.6						26.7						7.8						28.6						81.6
Billing Days Impact						-1.6						0.0						-1.8						-0.2						-0.4						-0.1
Currency Impact						0.1						0.0						0.0						0.1						0.0						0.0
As Adjusted						29.3						21.6						24.9						7.7						28.2						81.5
Temporary and consultant staffing
As Reported						3.2						1.3						0.7						-31.7						-30.1						-23.1
Billing Days Impact						-1.3						0.0						-1.4						-0.1						-0.3						0.0
Currency Impact						0.9						0.5						0.7						0.6						-0.3						-0.7
Intercompany Adjustments						0.6						0.4						―						―						―						―
As Adjusted						3.4						2.2						0.0						-31.2						-30.7						-23.8
Permanent placement staffing
As Reported						3.8						0.4						-8.4						-49.6						-35.2						-27.7
Billing Days Impact						-1.4						0.0						-1.4						-0.1						-0.2						0.0
Currency Impact						1.0						0.5						0.8						0.6						-0.3						-0.8
As Adjusted						3.4						0.9						-9.0						-49.1						-35.7						-28.5
Total staffing
As Reported						3.3						1.2						-0.3						-33.7						-30.7						-23.6
Billing Days Impact						-1.4						0.0						-1.4						-0.1						-0.2						0.0
Currency Impact						0.9						0.5						0.7						0.6						-0.3						-0.7
Intercompany Adjustments						0.6						0.4						―						―						―						―
As Adjusted						3.4						2.1						-1.0						-33.2						-31.2						-24.3
Protiviti
As Reported						18.3						15.7						16.5						4.1						7.4						18.9
Billing Days Impact						-1.4						0.1						-1.6						-0.1						-0.3						0.0
Currency Impact						0.8						0.3						0.6						0.5						-0.7						-1.0
Intercompany Adjustments						-3.1						-2.0						―						―						―						―
As Adjusted						14.6						14.1						15.5						4.5						6.4						17.9
Total
As Reported						5.9						3.8						2.6						-26.9						-23.3						-15.2
Billing Days Impact						-1.4						0.0						-1.4						-0.1						-0.2						0.0
Currency Impact						0.9						0.5						0.7						0.6						-0.4						-0.7
As Adjusted						5.4						4.3						1.9						-26.4						-23.9						-15.9

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ROBERT HALF INTERNATIONAL INC.

NON-GAAP FINANCIAL MEASURES

REVENUE GROWTH RATE (%) RECONCILIATION (UNAUDITED)

Year-Over-Year Revenue Growth – UNITED STATES
						Q3 2019						Q4 2019						Q1 2020						Q2 2020						Q3 2020						Q4 2020
Temporary and consultant staffing
As Reported						5.7						3.0						2.0						-31.7						-31.0						-24.1
Billing Days Impact						-1.2						0.2						-1.5						0.0						-0.3						0.2
Currency Impact						―						―						―						―						―						―
As Adjusted						4.5						3.2						0.5						-31.7						-31.3						-23.9
Permanent placement staffing
As Reported						6.5						3.0						-4.9						-51.6						-37.1						-31.3
Billing Days Impact						-1.2						0.2						-1.4						0.0						-0.2						0.3
Currency Impact						―						―						―						―						―						―
As Adjusted						5.3						3.2						-6.3						-51.6						-37.3						-31.0
Total staffing
As Reported						5.8						3.0						1.3						-33.7						-31.6						-24.8
Billing Days Impact						-1.3						0.2						-1.5						0.0						-0.3						0.2
Currency Impact						―						―						―						―						―						―
As Adjusted						4.5						3.2						-0.2						-33.7						-31.9						-24.6
Protiviti
As Reported						17.5						17.3						21.3						6.4						10.8						22.9
Billing Days Impact						-1.3						0.2						-1.8						-0.1						-0.5						0.4
Currency Impact						―						―						―						―						―						―
As Adjusted						16.2						17.5						19.5						6.3						10.3						23.3
Total
As Reported						7.9						5.6						4.7						-26.5						-23.3						-15.3
Billing Days Impact						-1.3						0.1						-1.5						0.0						-0.4						0.3
Currency Impact						―						―						―						―						―						―
As Adjusted						6.6						5.7						3.2						-26.5						-23.7						-15.0

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ROBERT HALF INTERNATIONAL INC.

NON-GAAP FINANCIAL MEASURES

REVENUE GROWTH RATE (%) RECONCILIATION (UNAUDITED) 

Year-Over-Year Revenue Growth – INTERNATIONAL
						Q3 2019						Q4 2019						Q1 2020						Q2 2020						Q3 2020						Q4 2020
Temporary and consultant staffing
As Reported						-5.0						-4.8						-3.8						-31.8						-27.0						-19.3
Billing Days Impact						-1.6						-0.4						-1.4						0.0						0.0						-1.0
Currency Impact						3.8						2.4						3.3						2.9						-1.4						-3.2
Intercompany Adjustments						2.6						1.8						―						―						―						―
As Adjusted						-0.2						-1.0						-1.9						-28.9						-28.4						-23.5
Permanent placement staffing
As Reported						-2.1						-5.3						-15.9						-45.0						-30.9						-19.3
Billing Days Impact						-1.5						-0.4						-1.1						-0.1						0.0						-1.0
Currency Impact						3.0						1.6						2.4						1.9						-0.8						-2.7
As Adjusted						-0.6						-4.1						-14.6						-43.2						-31.7						-23.0
Total staffing
As Reported						-4.6						-4.8						-5.6						-33.8						-27.6						-19.3
Billing Days Impact						-1.6						-0.6						-1.3						-0.1						0.0						-1.0
Currency Impact						3.7						2.3						3.2						2.8						-1.3						-3.1
Intercompany Adjustments						2.2						1.6						―						―						―						―
As Adjusted						-0.3						-1.5						-3.7						-31.1						-28.9						-23.4
Protiviti
As Reported						21.2						10.4						1.3						-3.9						-5.0						4.3
Billing Days Impact						-1.8						-0.6						-1.4						0.0						0.1						-1.4
Currency Impact						3.5						1.4						2.5						2.4						-3.1						-4.6
Intercompany Adjustments						-13.6						-7.9						―						―						―						―
As Adjusted						9.3						3.3						2.4						-1.5						-8.0						-1.7
Total
As Reported						-0.7						-2.2						-4.4						-28.4						-23.4						-14.7
Billing Days Impact						-1.6						-0.5						-1.3						0.0						0.1						-1.1
Currency Impact						3.7						2.1						3.0						2.7						-1.7						-3.4
As Adjusted						1.4						-0.6						-2.7						-25.7						-25.0						-19.2

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ROBERT HALF INTERNATIONAL INC.

NON-GAAP FINANCIAL MEASURES

ADJUSTED SUMMARY OF OPERATIONS RECONCILIATION (UNAUDITED)

(in thousands)

			Quarter Ended December 31,																																				Relationships
			2020																		2019																		2020						2019						2020						2019
			Reported						Adjustments						Adjusted (1)						Reported						Adjustments						Adjusted (1)						Reported												Adjusted
SERVICE REVENUES:
Temporary and consultant staffing			850,438												850,438						1,106,325												1,106,325						65.2		%				72.0		%				65.2		%				72.0		%
Permanent placement staffing			91,387												91,387						126,394												126,394						7.0		%				8.2		%				7.0		%				8.2		%
Protiviti			362,261												362,261						304,666												304,666						27.8		%				19.8		%				27.8		%				19.8		%
Total			$	1,304,086											$	1,304,086					$	1,537,385											$	1,537,385					100.0		%				100.0		%				100.0		%				100.0		%
GROSS MARGIN:
Temporary and consultant staffing			$	327,181											$	327,181					$	420,248											$	420,248					38.5		%				38.0		%				38.5		%				38.0		%
Permanent placement staffing			91,172												91,172						126,135												126,135						99.8		%				99.8		%				99.8		%				99.8		%
Protiviti			95,989						5,419						101,408						90,478						2,083						92,561						26.5		%				29.7		%				28.0		%				30.4		%
Total			$	514,342					$	5,419					$	519,761					$	636,861					$	2,083					$	638,944					39.4		%				41.4		%				39.9		%				41.6		%
SELLING GENERAL AND ADMINISTRATIVE EXPENSE:
Temporary and consultant staffing			$	287,550					$	(31,715)					$	255,835					$	339,118					$	(16,339)					$	322,779					33.8		%				30.7		%				30.1		%				29.2		%
Permanent placement staffing			86,572						(3,408)						83,164						112,835						(1,867)						110,968						94.7		%				89.3		%				91.0		%				87.8		%
Protiviti			51,039						—						51,039						51,969						—						51,969						14.1		%				17.1		%				14.1		%				17.1		%
Total			$	425,161					$	(35,123)					$	390,038					$	503,922					$	(18,206)					$	485,716					32.6		%				32.8		%				29.9		%				31.6		%
OPERATING/SEGMENT INCOME:
Temporary and consultant staffing			$	39,631					$	31,715					$	71,346					$	81,130					$	16,339					$	97,469					4.7		%				7.3		%				8.4		%				8.8		%
Permanent placement staffing			4,600						3,408						8,008						13,300						1,867						15,167						5.0		%				10.5		%				8.8		%				12.0		%
Protiviti			44,950						5,419						50,369						38,509						2,083						40,592						12.4		%				12.6		%				13.9		%				13.3		%
Total			$	89,181					$	40,542					$	129,723					$	132,939					$	20,289					$	153,228					6.8		%				8.6		%				9.9		%				10.0		%
Amortization of intangible assets			217						—						217						339						—						339						0.0		%				0.0		%				0.0		%				0.0		%
Income from investments held in employee deferred compensation trusts			(40,542)						40,542						—						(20,289)						20,289						—						3.1		%				1.3		%				0.0		%				0.0		%
Interest income, net			(79)						—						(79)						(1,357)						—						(1,357)						0.0		%				0.1		%				0.0		%				0.0		%
Income before income taxes			$	129,585					$	—					$	129,585					$	154,246					$	—					$	154,246					9.9		%				10.0		%				9.9		%				10.0		%

(1) Changes in the Company’s deferred compensation obligations are included in selling, general and administrative expense or, in the case of Protiviti, direct cost, while investment income is presented separately. The non-GAAP financial measures shown in the table above are adjusted to reclassify investment income from investments held in employee deferred compensation trusts to the same line item which includes the corresponding change in obligation. These adjustments have no impact to income before income taxes.

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ROBERT HALF INTERNATIONAL INC.

NON-GAAP FINANCIAL MEASURES

ADJUSTED SUMMARY OF OPERATIONS RECONCILIATION (UNAUDITED)

(in thousands)

			Year Ended December 31,																																				Relationships
			2020																		2019																		2020						2019						2020						2019
			Reported						Adjustments						Adjusted (1)						Reported						Adjustments						Adjusted (1)						Reported												Adjusted
SERVICE REVENUES:
Temporary and consultant staffing			3,477,335												3,477,335						4,412,125												4,412,125						68.1		%				72.6		%				68.1		%				72.6		%
Permanent placement staffing			370,109												370,109						533,432												533,432						7.2		%				8.8		%				7.2		%				8.8		%
Protiviti			1,261,556												1,261,556						1,128,875												1,128,875						24.7		%				18.6		%				24.7		%				18.6		%
Total			$	5,109,000											$	5,109,000					$	6,074,432											$	6,074,432					100.0		%				100.0		%				100.0		%				100.0		%
GROSS MARGIN:
Temporary and consultant staffing			$	1,312,797											$	1,312,797					$	1,677,489											$	1,677,489					37.8		%				38.0		%				37.8		%				38.0		%
Permanent placement staffing			369,401												369,401						532,435												532,435						99.8		%				99.8		%				99.8		%				99.8		%
Protiviti			330,413						11,682						342,095						315,205						5,390						320,595						26.2		%				27.9		%				27.1		%				28.4		%
Total			$	2,012,611					$	11,682					$	2,024,293					$	2,525,129					$	5,390					$	2,530,519					39.4		%				41.6		%				39.6		%				41.7		%
SELLING GENERAL AND ADMINISTRATIVE EXPENSE:
Temporary and consultant staffing			$	1,132,915					$	(57,397)					$	1,075,518					$	1,311,521					$	(44,185)					$	1,267,336					32.6		%				29.7		%				30.9		%				28.7		%
Permanent placement staffing			346,711						(6,109)						340,602						453,892						(5,342)						448,550						93.7		%				85.1		%				92.0		%				84.1		%
Protiviti			186,415						—						186,415						192,882						—						192,882						14.8		%				17.1		%				14.8		%				17.1		%
Total			$	1,666,041					$	(63,506)					$	1,602,535					$	1,958,295					$	(49,527)					$	1,908,768					32.6		%				32.2		%				31.4		%				31.4		%
OPERATING/SEGMENT INCOME:
Temporary and consultant staffing			$	179,882					$	57,397					$	237,279					$	365,968					$	44,185					$	410,153					5.2		%				8.3		%				6.8		%				9.3		%
Permanent placement staffing			22,690						6,109						28,799						78,543						5,342						83,885						6.1		%				14.7		%				7.8		%				15.7		%
Protiviti			143,998						11,682						155,680						122,323						5,390						127,713						11.4		%				10.8		%				12.3		%				11.3		%
Total			$	346,570					$	75,188					$	421,758					$	566,834					$	54,917					621,751						6.8		%				9.3		%				8.3		%				10.2		%
Amortization of intangible assets			1,219						—						1,219						1,361						—						1,361						0.0		%				0.0		%				0.0		%				0.0		%
Income from investments held in employee deferred compensation trusts			(75,188)						75,188						—						(54,917)						54,917						—						1.5		%				0.9		%				0.0		%				0.0		%
Interest income, net			(1,343)						—						(1,343)						(5,125)						—						(5,125)						0.0		%				0.1		%				0.0		%				0.1		%
Income before income taxes			$	421,882					$	—					$	421,882					$	625,515					$	—					$	625,515					8.3		%				10.3		%				8.3		%				10.3		%

(1) Changes in the Company’s deferred compensation obligations are included in selling, general and administrative expense or, in the case of Protiviti, direct cost, while investment income is presented separately. The non-GAAP financial measures shown in the table above are adjusted to reclassify investment income from investments held in employee deferred compensation trusts to the same line item which includes the corresponding change in obligation. These adjustments have no impact to income before income taxes.

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ROBERT HALF INTERNATIONAL INC.

NON-GAAP FINANCIAL MEASURES

COMBINED SEGMENT INCOME RECONCILIATION (UNAUDITED)

(in thousands)

			Quarter Ended December 31,												Year Ended December 31,
			2020						2019						2020						2019
Income before income taxes			$	129,585					$	154,246					$	421,882					$	625,515
Interest income, net			(79)						(1,357)						(1,343)						(5,125)
Amortization of intangible assets			217						339						1,219						1,361
Combined segment income			$	129,723					$	153,228					$	421,758					$	621,751

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