EX-99.1 2 exhibit991q32020ng.htm EX-99.1 Document

Cornerstone OnDemand Announces Third Quarter 2020 Financial Results

SANTA MONICA, Calif. – November 5, 2020 – People development solution provider Cornerstone OnDemand, Inc. (NASDAQ: CSOD) today announced results1 for its third quarter ended September 30, 2020. The Company has provided supplemental financial information located on its Investor Relations website. On April 22, 2020, the Company acquired Saba Software, Inc. ("Saba"); the below discussion includes Saba's results for the post-acquisition period.
Third Quarter 2020 Results:
Revenue for the third quarter of 2020 was $199.5 million. This represents a 37.6% increase compared to the same period of the prior year.
Subscription revenue for the third quarter of 2020 was $185.6 million. This represents a 35.1% increase compared to the same period of the prior year.
(Loss) income from operations for the third quarter of 2020 was $(1.6) million, yielding a margin of (0.8)%, compared to (loss) income from operations of $3.7 million and margin of 2.6% in the same period of the prior year.
Non-GAAP operating income for the third quarter of 2020 was $46.6 million, yielding a margin of 23.4%, compared to non-GAAP operating income of $24.3 million and margin of 16.7% in the same period of the prior year.
Net loss for the third quarter of 2020 was $15.8 million, or $(0.25) diluted net loss per share, compared to net loss of $1.2 million and $(0.02) diluted net loss per share in the same period of the prior year.
Non-GAAP net income for the third quarter of 2020 was $35.3 million, or $0.51 diluted net income per share, compared to non-GAAP net income of $20.4 million and $0.31 diluted net income per share in the same period of the prior year.
Unlevered free cash flow for the third quarter of 2020 was $55.9 million, yielding a margin of 28.0%, compared to unlevered free cash flow of $21.7 million and a margin of 15.0%, in the same period of the prior year. Unlevered free cash flow for the third quarter of 2020 includes approximately $16.9 million of restructuring and acquisition-related cash outflows.
"I'm pleased with our strong third quarter results which show positive momentum against our goals," said Phil Saunders, chief executive officer. "I'm very proud of our team for successfully managing the initial stages of the integration and for transitioning into operating as one team. We believe our results today show positive proof points that our transformation is off to a good start."
Recent Highlights:
The Company was recognized as a Core Leader in the 2020 Fosway 9-Grid™ for Cloud HR.
To help combat COVID-19 globally, the Company's Foundation and Project HOPE collaborated to provide free online training for healthcare workers in remote areas.
The Company welcomed Ajay Awatramani as Chief Product Officer to lead product strategy, management, and design.
The Company announced the availability of the Cornerstone Skills Graph, which helps organizations and their people instantly map skills and effectively respond to rapid change.
"The third quarter financial results show health across the business, which we see as early validation of our new strategy," said Trish Coughlin, interim chief financial officer. "While we have a long journey ahead to execute the plan, we have made significant progress and are excited about the future trajectory of this company."






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Financial Outlook:
The following outlook2 is based on information available as of the date of this press release and is subject to change in the future.
For the fourth quarter ending December 31, 2020, the Company provides the following outlook:
Revenue between $194.0 million and $197.0 million.
Subscription revenue between $188.0 million and $191.0 million.
Non-GAAP operating income between $35.0 million and $38.0 million.
Unlevered free cash flow4 between $32.0 million and $37.0 million. Included in this is approximately $12.0 million of restructuring and acquisition-related cash outflows.
For the year ending December 31, 2020, the Company provides the following outlook:
Revenue between $728.0 million and $731.0 million.
Subscription revenue between $695.0 million and $698.0 million.
Non-GAAP operating income between $146.0 million and $149.0 million.
Unlevered free cash flow4 between $110.0 million and $115.0 million. Included in this is approximately $50.0 million of restructuring and acquisition-related cash outflows.
The revenue, subscription revenue, and non-GAAP operating income numbers above are impacted by a deferred revenue write-down related to purchase accounting. For more information, refer to the Company's investor relations presentation.
The Company has not reconciled the guidance for non-GAAP operating income or unlevered free cash flow to the corresponding GAAP measures because it does not provide guidance for such GAAP measures and would not be able to present the reconciling items between such GAAP and non-GAAP measures without unreasonable efforts. For non-GAAP operating income, the Company excludes stock-based compensation expense, which is impacted by the number of shares issued and the market price, both of which are uncertain. The actual amount of stock-based compensation expense in the fourth quarter and year ending December 31, 2020 will have a significant impact on the Company's GAAP operating margin.
1 Financial measures presented on a constant currency basis, non-GAAP operating income, non-GAAP operating income margin, non-GAAP net income, non-GAAP diluted net income per share, unlevered free cash flow, and unlevered free cash flow margin are non-GAAP financial measures.
2 In order to translate the financial outlook for entities reporting in GBP to USD and EUR to USD, the following exchange rates have been applied to revenue for the fourth quarter and year ending December 31, 2020:
$1.30 USD per GBP
$1.18 USD per EUR

















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Quarterly Conference Call
Cornerstone will host a conference call to discuss its third quarter 2020 results at 2:00 p.m. PT (5:00 p.m. ET) today. A live audio webcast of the conference call, together with detailed financial information, can be accessed through the Company's Investor Relations website at http://investors.cornerstoneondemand.com. The live call can be accessed by dialing (877) 445-4619 (US) or (484) 653-6763 (outside the US) and referencing passcode: 4175806. A replay of the call will also be available at http://investors.cornerstoneondemand.com/investors/news-and-events/events/default.aspx or via telephone until 5:00 p.m. PT (8:00 p.m. ET) on November 12, 2020 by dialing (855) 859-2056 (US) or (404) 537-3406 (outside the US), and referencing passcode: 4175806 and Web PIN: 1726.
Featured Presentation
An accompanying featured presentation will be available at https://investors.cornerstoneondemand.com/investors/overview/default.aspx.
About Cornerstone
Cornerstone is a premier people development company. We believe people can achieve anything when they have the right development and growth opportunities. We offer organizations the technology, content, expertise, and specialized focus to help them realize the potential of their people. Featuring comprehensive recruiting, personalized learning, modern training content, development-driven performance management, and holistic employee data management and insights, Cornerstone's people development solutions are used by over 6,000 customers of all sizes, spanning more than 75 million users across over 180 countries and nearly 50 languages. Learn more at www.cornerstoneondemand.com.
Note: Cornerstone® and Cornerstone OnDemand® are registered trademarks of Cornerstone OnDemand, Inc.
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Forward-looking Statements
This press release and the quarterly conference call referenced above contain forward-looking statements, including, but not limited to, statements regarding the expected performance of our business, our future financial and operating performance, including our GAAP and non-GAAP guidance, strategy, long-term growth and overall future prospects, the demand for our offerings, our competitive position, general business conditions, our ability to execute, the integration of Saba into our business, anticipated synergies from our acquisition of Saba, the recent departure of our chief financial officer and service of our chief accounting officer as interim chief financial officer, and our expectations regarding certain financial measures including subscription revenue, capital expenditures, unlevered free cash flow, recurring revenue growth, and operating margins. Any forward-looking statements contained in this press release or the quarterly conference call are based upon our historical performance and our current plans, estimates, and expectations and are not a representation that such plans, estimates, or expectations will be achieved. These forward-looking statements represent our expectations as of the date of this press release. Subsequent events may cause these expectations to change, and we disclaim any obligation to update the forward-looking statements in the future, except as required by law. These forward-looking statements are subject to known and unknown risks and uncertainties that may cause actual results to differ materially from our current expectations. Important factors that could cause actual results to differ materially from those anticipated in our forward-looking statements include, but are not limited to, our ability to attract new customers; the extent to which customers renew their subscriptions for our solutions; the timing of when consulting services are delivered to new and existing customers by our services organization and implementation subcontractors; the complexity of deployments and product implementations, which can impact the timing of when revenue is recognized from new and existing customers; allowing our implementation subcontractors to contract directly with customers for implementation services; our shift to focusing on recurring revenue streams; our ability to compete as the learning and people development provider for organizations of all sizes; changes in the proportion of our customer base that is composed of enterprise or mid-sized organizations; our ability to manage our growth, including additional headcount and entry into new geographies; our ability to expand our enterprise and mid-market sales opportunities; our ability to maintain stable and consistent quota attainment rates; continued strong demand for learning and people development in Europe, the Middle East, Africa, Asia-Pacific, and Japan; the timing and success of efforts to increase operational efficiency and cost containment; the timing and success of solutions offered by our competitors; unpredictable macro-economic conditions; the impact of foreign exchange rates; reductions in information technology spending; the success of our new product and service introductions; a disruption in our hosting network infrastructure; problems caused by security breaches; costs and reputational harm that could result from defects in our solutions; the success of our strategic relationships with third parties; the loss of any of our key employees and our ability to locate qualified replacements; failure to protect our intellectual property; acts of terrorism or other vandalism, war, natural disasters, or the ongoing COVID-19 pandemic; changes in current tax or accounting rules; legal or political changes in local or foreign jurisdictions that decrease demand for, or restrict our ability to sell or provide, our products; the failure to achieve expected synergies and efficiencies of operations between the Company and Saba; the ability of the Company and Saba to successfully integrate their respective market opportunities, technology, products, personnel, and operations; and unanticipated costs or liabilities related to businesses that we acquire. Further information on factors that could cause actual results to differ materially from the results anticipated by our forward-looking statements is included in the reports we have filed with the Securities and Exchange Commission, including our Annual Report on Form 10-K for the fiscal year ended December 31, 2019. Additional information will also be set forth in our Quarterly Report on Form 10-Q for the quarter ended September 30, 2020.
Non-GAAP Financial Measures and Other Key Metrics
To supplement its consolidated financial statements, which are prepared and presented in accordance with US generally accepted accounting principles, or GAAP, the Company has provided in this press release and the quarterly conference call held on the date hereof certain non-GAAP financial measures and other key metrics. These non-GAAP financial measures include:
(i)non-GAAP cost of revenue, which is defined as cost of revenue less amortization of intangible assets and stock-based compensation;
(ii)annual recurring revenue, which is defined as the annualized recurring value of all active contracts at the end of a reporting period;
(iii)unlevered free cash flow, which is defined as net cash provided by operating activities minus capital expenditures and capitalized software costs plus cash paid for interest;
(iv)unlevered free cash flow margin, which is defined as unlevered free cash flow divided by revenue;
(v)non-GAAP net income and non-GAAP diluted net income per share, which exclude, for the periods in which they are presented, stock-based compensation, amortization of intangible assets, accretion of debt discount and amortization of debt issuance costs, unrealized fair value adjustment on strategic investments, restructuring costs, acquisition-related costs, discrete tax items, and excludes the impacts of unamortized stock-based compensation expense in applying the treasury method for determining the non-GAAP weighted average number of dilutive shares outstanding;
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(vi)non-GAAP gross profit and non-GAAP gross margin, which exclude stock-based compensation and amortization of intangible assets reflected in cost of revenue;
(vii)non-GAAP operating income and non-GAAP operating income margin, which are defined as income or loss from operations excluding stock-based compensation, amortization of intangible assets, restructuring costs, and acquisition-related costs;
(viii)non-GAAP operating expenses, which exclude stock-based compensation, amortization of intangible assets, restructuring costs, and acquisition-related costs; and
(ix)non-GAAP sales and marketing expense, non-GAAP research and development expense, and non-GAAP general and administrative expense, each of which excludes stock-based compensation and amortization of intangible assets attributable to the corresponding GAAP financial measures.
The Company's management uses these non-GAAP financial measures and other key metrics internally in analyzing its financial results and believes they are useful to investors, as a supplement to the corresponding GAAP measures, in evaluating the Company's ongoing operational performance and trends and in comparing its financial measures with other companies in the same industry, many of which present similar non-GAAP financial measures and key metrics to help investors understand the operational performance of their businesses. In addition, the Company believes that the following non-GAAP adjustments are useful to management and investors for the following reasons:
Stock-based compensation. The Company excludes stock-based compensation expense because it is non-cash in nature, and management believes that its exclusion provides additional insight into the Company's operational performance and also provides a useful comparison of the Company's operating results to prior periods and its peer companies. Additionally, determining the fair value of certain stock-based awards involves a high degree of judgment and estimation and the expense recorded may bear little resemblance to the actual value realized upon the vesting or future exercise of such awards.
Amortization of intangible assets. The Company excludes amortization of acquired intangible assets because the expense is a non-cash item and management believes that its exclusion provides meaningful supplemental information regarding the Company's operational performance and allows for a useful comparison of its operating results to prior periods and its peer companies.
Accretion of debt discount and amortization of debt issuance costs. The Company recognizes the effective interest expense on its debt and amortizes the issuance costs over the applicable term of such debt. The difference between the effective interest expense and the contractual interest expense and the amortization expense of issuance costs are excluded from management's assessment of the Company's operating performance because management believes that these non-cash expenses are not indicative of ongoing operating performance. In addition, the exclusion of these items provides a useful comparison of the Company's operating results to prior periods and its peer companies.
Fair value adjustment on strategic investments. The Company views the increase or decrease in the fair value of its strategic investments as not indicative of operational performance during any particular period and believes that the exclusion of these gains or losses provides investors with a supplemental view of the Company's operational performance.
Acquisition-related costs. The Company excludes costs related to acquisitions because the expenses are discrete to specific acquisitions and are not necessarily indicative of its continuing operations. The Company believes that the exclusion of these costs provides investors with a supplemental view of the Company's operational performance.
Restructuring. The Company excludes costs related to restructuring because the expense is not indicative of its continuing operations. The Company believes that the exclusion of these costs provides investors with a supplemental view of the Company's operational performance.
Discrete tax items. The Company excludes discrete income tax charges or benefits that are not expected to recur because the items are not indicative of continuing operations. The Company believes that the exclusion of these items provides investors with a supplemental view of the Company's operational performance.
Non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. Investors are encouraged to review the reconciliation of these non-GAAP measures to their most directly comparable GAAP financial measures. These non-GAAP financial measures are not based on any standardized methodology prescribed by GAAP and are not necessarily comparable to similarly-titled measures presented by other companies. For the periods presented, reconciliations of the non-GAAP financial measures to their most directly comparable GAAP measures have been provided in the tables included as part of this press release.
5


Cornerstone OnDemand, Inc.
CONSOLIDATED BALANCE SHEETS
(in thousands)
(unaudited)

September 30, 2020December 31, 2019
Assets
Current assets:
Cash and cash equivalents$170,937 $215,907 
Short-term investments— 201,579 
Accounts receivable, net156,738 131,105 
Deferred commissions, current portion38,874 33,215 
Prepaid expenses and other current assets30,577 30,512 
Total current assets397,126 612,318 
Capitalized software development costs, net51,683 50,023 
Property and equipment, net33,892 36,526 
Operating right-of-use assets78,874 72,944 
Deferred commissions, net of current portion76,621 74,563 
Long-term investments9,043 60,192 
Intangible assets, net458,006 9,440 
Goodwill960,420 47,453 
Deferred tax assets2,928 1,045 
Other assets10,843 1,597 
Total assets$2,079,436 $966,101 
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable$9,165 $3,803 
Accrued expenses90,665 78,075 
Deferred revenue, current portion370,494 339,522 
Operating lease liabilities, current portion17,230 7,235 
Debt, current portion10,047 — 
Other liabilities15,696 11,015 
Total current liabilities513,297 439,650 
Debt, net of current portion1,224,646 293,174 
Deferred revenue, net of current portion4,150 6,945 
Operating lease liabilities, net of current portion68,929 67,195 
Deferred tax liabilities17,396 — 
Other liabilities, non-current6,267 655 
Total liabilities1,834,685 807,619 
Stockholders’ equity:
Common stock, $0.0001 par value
Additional paid-in capital808,592 682,717 
Accumulated deficit(566,223)(524,680)
Accumulated other comprehensive income2,376 439 
Total stockholders’ equity244,751 158,482 
Total liabilities and stockholders’ equity$2,079,436 $966,101 

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Cornerstone OnDemand, Inc.
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share data)
(unaudited)

 Three Months EndedNine Months Ended
September 30,September 30,
 2020201920202019
Revenue $199,498 $144,952 $533,992 $426,929 
Cost of revenue 1,2
64,503 37,167 164,427 111,049 
Gross profit134,995 107,785 369,565 315,880 
Operating expenses:
Sales and marketing 1,2
71,850 57,815 192,122 171,011 
Research and development 1
29,665 25,695 82,088 77,778 
General and administrative 1,2
28,884 20,562 79,229 65,741 
Acquisition-related costs4,852 — 31,756 — 
Restructuring1
1,362 — 11,095 — 
Total operating expenses136,613 104,072 396,290 314,530 
(Loss) income from operations(1,618)3,713 (26,725)1,350 
Other expense:
Interest expense(19,609)(3,321)(43,329)(9,889)
Other, net5,817 (1,018)(61)(2,720)
Other expense, net(13,792)(4,339)(43,390)(12,609)
Loss before income tax provision(15,410)(626)(70,115)(11,259)
Income tax (provision) benefit3
(371)(591)28,572 (2,227)
Net loss$(15,781)$(1,217)$(41,543)$(13,486)
Net loss per share, basic and diluted$(0.25)$(0.02)$(0.66)$(0.23)
Weighted average common shares outstanding, basic and diluted64,375 60,652 63,204 59,841 

1 Includes stock-based compensation as follows:
 Three Months EndedNine Months Ended
September 30,September 30,
 2020201920202019
Cost of revenue$2,205 $1,748 $7,028 $4,670 
Sales and marketing7,197 7,915 21,409 20,771 
Research and development4,283 4,285 11,807 12,800 
General and administrative4,047 5,570 14,553 17,473 
Restructuring192 — 400 — 
Total$17,924 $19,518 $55,197 $55,714 

2 Includes amortization of intangible assets as follows:
 Three Months EndedNine Months Ended
September 30,September 30,
 2020201920202019
Cost of revenue$9,400 $1,047 $18,459 $3,380 
Sales and marketing14,277 — 25,039 — 
General and administrative607 — 1,060 — 
Total$24,284 $1,047 $44,558 $3,380 
3 Includes a discrete income tax benefit of approximately $26.7 million during the nine months ended September 30, 2020 related to release of valuation allowance against previously reserved deferred tax assets.

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Cornerstone OnDemand, Inc.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)
(unaudited)
 Three Months EndedNine Months Ended
September 30,September 30,
 2020201920202019
Cash flows from operating activities
Net loss$(15,781)$(1,217)$(41,543)$(13,486)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization37,031 10,814 80,190 30,848 
Accretion of debt discount and amortization of debt issuance costs2,815 1,060 7,502 3,130 
Amortization (accretion) of purchased investment premium or discount, net— (175)41 (900)
Net foreign currency and other (gain) loss(3,927)1,250 4,063 2,504 
Stock-based compensation expense17,924 19,518 55,197 55,714 
Deferred income taxes(1,445)— (32,081)— 
Changes in operating assets and liabilities, net of acquisitions:
Accounts receivable10,909 2,026 32,243 23,900 
Deferred commissions(5,511)(5,400)(8,715)(14,130)
Prepaid expenses and other assets4,982 5,635 14,302 12,589 
Accounts payable(10,650)(7,646)(6,852)(6,040)
Accrued expenses(7,038)4,156 (4,545)(5,563)
Deferred revenue(438)(6,474)(43,349)(39,048)
Other liabilities4,276 931 5,456 3,437 
Net cash provided by operating activities33,147 24,478 61,909 52,955 
Cash flows from investing activities
Purchases of marketable investments— (201,899)(20,419)(201,981)
Maturities and sales of investments— 8,266 272,173 206,040 
Capital expenditures(635)(6,713)(2,910)(15,987)
Capitalized software costs(6,772)(4,708)(20,296)(18,835)
Cash paid for acquisitions, net of cash acquired2,664 — (1,295,508)— 
Net cash used in investing activities(4,743)(205,054)(1,066,960)(30,763)
Cash flows from financing activities
Proceeds from term loan debt, net of discount— — 979,582 — 
Payments of debt issuance and modification costs(161)— (30,429)— 
Proceeds from employee stock plans3,326 18,861 15,953 33,072 
Repurchases of common stock— (13,530)— (13,530)
Payment of tax withholdings for employee stock plans— — — (5,469)
Net cash provided by financing activities3,165 5,331 965,106 14,073 
Effect of exchange rate changes on cash, cash equivalents, and restricted cash2,791 (1,123)(1,123)
Net increase (decrease) in cash, cash equivalents, and restricted cash34,360 (176,368)(39,942)35,142 
Cash, cash equivalents, and restricted cash at beginning of period141,605 395,106 215,907 183,596 
Cash, cash equivalents, and restricted cash at end of period1
$175,965 $218,738 $175,965 $218,738 
Supplemental cash flow data
Cash paid for interest$30,189 $8,625 $38,873 $17,356 
Cash paid for income taxes1,182 518 3,725 1,488 
Non-cash investing and financing activities:
Assets acquired under capital leases and other financing arrangements$— $— $— $1,276 
Capitalized assets financed by accounts payable and accrued expenses56 1,205 56 1,205 
Capitalized stock-based compensation1,352 1,314 5,467 3,427 
Issuance of common stock for partial consideration for acquisition— — 32,889 — 
Increase in debt discount as a result of modification of Convertible Notes— — 18,598 — 
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1 Below is a reconciliation of cash, cash equivalents, and restricted cash.
As of September 30,
20202019
Cash and cash equivalents$170,937 $218,738 
Restricted cash included in prepaid expenses and other current assets3,752 — 
Restricted cash included in other assets1,276 — 
Total cash, cash equivalents, and restricted cash$175,965 $218,738 

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Cornerstone OnDemand, Inc.
RECONCILIATIONS OF COST OF REVENUE TO NON-GAAP COST OF REVENUE, GROSS PROFIT AND GROSS MARGIN TO NON-GAAP GROSS PROFIT AND NON-GAAP GROSS MARGIN, (LOSS) INCOME FROM OPERATIONS TO NON-GAAP OPERATING INCOME, AND OPERATING MARGIN TO NON-GAAP OPERATING INCOME MARGIN
(in thousands)
(unaudited)

 Three Months EndedNine Months Ended
September 30,September 30,
 2020201920202019
Reconciliation of cost of revenue, gross profit, and gross margin:
Revenue $199,498 $144,952 $533,992 $426,929 
Cost of revenue64,503 37,167 164,427 111,049 
Gross profit$134,995 $107,785 $369,565 $315,880 
Gross margin67.7 %74.4 %69.2 %74.0 %
Cost of revenue$64,503 $37,167 $164,427 $111,049 
Adjustments to cost of revenue:
Stock-based compensation1
(2,205)(1,748)(6,465)(4,670)
Amortization of intangible assets(9,400)(1,047)(18,459)(3,380)
Total adjustments to cost of revenue(11,605)(2,795)(24,924)(8,050)
Non-GAAP cost of revenue52,898 34,372 139,503 102,999 
Non-GAAP gross profit$146,600 $110,580 $394,489 $323,930 
Non-GAAP gross margin73.5 %76.3 %73.9 %75.9 %
Reconciliation of (loss) income from operations and operating margin:
(Loss) income from operations$(1,618)$3,713 $(26,725)$1,350 
Operating margin(0.8)%2.6 %(5.0)%0.3 %
Adjustments to (loss) income from operations:
Stock-based compensation1, 3
17,732 19,518 50,736 55,714 
Amortization of intangible assets24,284 1,047 44,558 3,380 
Acquisition-related costs2
4,852 — 31,756 — 
Restructuring3
1,362 — 11,095 — 
Total adjustments to (loss) income from operations48,230 20,565 138,145 59,094 
Non-GAAP operating income$46,612 $24,278 $111,420 $60,444 
Non-GAAP operating income margin23.4 %16.7 %20.9 %14.2 %
1 The difference between stock-based compensation presented above and stock-based compensation as reported in the consolidated statement of operations for the nine months ended September 30, 2020, represents an amount accrued for cash bonuses as of December 31, 2019, which was settled in equity during the first quarter of 2020.
Nine Months Ended
September 30,
2020
Cost of revenue$6,465 
Sales and marketing20,499 
Research and development10,393 
General and administrative13,379 
Total$50,736 
2 Costs related to the acquisitions of Saba Software, Inc. and Clustree SAS primarily consisting of external professional services directly associated with the acquisitions, such as advisory fees, accounting and legal costs, filing fees, due diligence, and integration costs.
3 Stock-based compensation related to restructuring is presented in the restructuring line item.

10


Cornerstone OnDemand, Inc.
RECONCILIATIONS OF NET LOSS TO NON-GAAP NET INCOME AND NON-GAAP NET INCOME PER SHARE
(in thousands, except per share amounts)
(unaudited)

 Three Months EndedNine Months Ended
September 30,September 30,
2020201920202019
Net loss$(15,781)$(1,217)$(41,543)$(13,486)
Adjustments to net loss
Stock-based compensation1, 3
17,732 19,518 50,736 55,714 
Amortization of intangible assets24,284 1,047 44,558 3,380 
Acquisition-related costs2
4,852 — 31,756 — 
Restructuring3
1,362 — 11,095 — 
Accretion of debt discount and amortization of debt issuance costs4
2,815 1,060 7,502 3,130 
Income tax benefit5
— — (26,659)— 
Total adjustments to net loss51,045 21,625 118,988 62,224 
Non-GAAP net income$35,264 $20,408 $77,445 $48,738 
Non-GAAP basic net income per share$0.55 $0.34 $1.23 $0.81 
Non-GAAP diluted net income per share$0.51 $0.31 $1.14 $0.74 
Weighted-average common shares outstanding, basic 64,375 60,652 63,204 59,841 
Non-GAAP weighted-average common shares outstanding, diluted68,759 65,961 68,060 65,485 

1 The difference between stock-based compensation presented above and stock-based compensation as reported in the consolidated statement of operations for the nine months ended September 30, 2020, represents an amount accrued for cash bonuses as of December 31, 2019, which was settled in equity during the first quarter of 2020.
2 Costs related to the acquisitions of Saba Software, Inc. and Clustree SAS primarily consisting of external professional services directly associated with the acquisitions, such as advisory fees, accounting and legal costs, filing fees, due diligence, and integration costs.
3 Stock-based compensation related to restructuring is presented in the restructuring line item.
4 Debt discount accretion and debt issuance cost amortization has been recorded in connection with our issuance of (i) $1.0047 billion of term loan debt on April 22, 2020; and (ii) $300.0 million in convertible notes on December 8, 2017 as well as the modification of these convertible notes on April 20, 2020 to extend the maturity date from July 1, 2021 to March 17, 2023. These expenses represent non-cash charges that have been recorded in accordance with the authoritative accounting literature for such transactions.
5 A discrete income tax benefit of approximately $26.7 million was recognized during the nine months ended September 30, 2020 related to a release of valuation allowance against previously reserved deferred tax assets.

11


Cornerstone OnDemand, Inc.
RECONCILIATION OF NET CASH PROVIDED BY OPERATING ACTIVITIES TO UNLEVERED FREE CASH FLOW AND UNLEVERED FREE CASH FLOW MARGIN
(A Non-GAAP Financial Measure)
(in thousands)
(unaudited)

 Three Months EndedNine Months Ended
September 30,September 30,
 2020201920202019
Reconciliation of unlevered free cash flow:
Net cash provided by operating activities$33,147 $24,478 $61,909 $52,955 
Capital expenditures(635)(6,713)(2,910)(15,987)
Capitalized software costs(6,772)(4,708)(20,296)(18,835)
Cash paid for interest30,189 8,625 38,873 17,356 
Unlevered free cash flow$55,929 $21,682 $77,576 $35,489 
Unlevered free cash flow margin28.0  %15.0  %14.5  %8.3  %


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Cornerstone OnDemand, Inc.
TRENDED OPERATIONAL & FINANCIAL HIGHLIGHTS
(unaudited)
The following metrics are intended as a supplement to the financial statements found in this press release and other information furnished to or filed with the SEC. In the event of discrepancies between amounts in these tables and the Company's historical disclosures or financial statements, readers should rely on the Company's filings with the SEC and financial statements in the Company's most recent earnings press release.
The Company intends to periodically review and refine the definition, methodology and appropriateness of each of these supplemental metrics. As a result, metrics are subject to removal and/or change, and such changes could be material.
FY 2019FY 2020
Q1'19Q2'19Q3'19Q4'19Q1'20Q2'20Q3'20FY17FY18FY19
SELECTED METRICS:
Number of customers1
3,367 3,423 3,446 3,508 3,522 6,308 6,229 3,250 3,333 3,508 
% y/y8.6  %6.9  %5.7  %5.3  %4.6  %84.3  %80.8  %11.4  %2.6  %5.3  %
% q/q1.0 %1.7 %0.7 %1.8 %0.4 %79.1 %(1.3)%n/an/an/a
Number of employees2,017 2,034 1,986 1,993 1,975 3,184 3,027 1,891 1,953 1,993 
% y/y10.3  %9.9  %5.0  %2.0  %(2.1) %56.5  %52.4  %3.7  %3.3  %2.0  %
% q/q3.3  %0.8  %(2.4) %0.4  %(0.9)%61.2 %(4.9)%n/an/an/a
Annual dollar retention raten/an/an/an/an/an/an/a93.5 %92.8 %90.3 %
Annual recurring revenue (in thousands)n/an/an/an/an/an/an/a439,000 510,000 575,000 
Net cash provided by operating activities (in thousands)7,294 21,183 24,478 62,594 5,988 22,774 33,147 67,510 90,253 115,549 
Unlevered free cash flow (in thousands)4,337 9,470 21,682 54,714 6,253 15,394 55,929 43,680 63,471 90,203 
Unlevered free cash flow margin3.1  %6.7  %15.0  %36.6  %4.2  %8.4  %28.0  %9.1  %11.8  %15.6  %
FINANCIAL DATA (in thousands, except percentages):
Revenue140,117 141,860 144,952 149,594 150,136 184,358 199,498 — 537,891 576,523 
Subscription revenue131,256 132,562 137,446 141,704 144,421 177,217 185,643 — 473,052 542,968 
% y/y growth16.0  %15.5  %15.7  %12.2  %10.0 %33.7 %35.1 %— — 14.8  %
% y/y growth constant currency2
18.2  %17.3  %17.2  %12.4  %10.7 %n/an/a— — 16.2  %
Subscription revenue % of total revenue93.7  %93.4  %94.8  %94.7  %96.2 %96.1 %93.1 %— 87.9  %94.2  %
Income (loss) from operations1,231 (3,594)3,713 10,583 (2,739)(22,368)(1,618)— (7,769)11,933 
MARGIN DATA:
Gross margin76.0  %71.7  %74.4  %74.5  %72.1  %68.5 %67.7 %— 73.2  %74.1  %
Sales and marketing % of revenue38.9  %41.4  %39.9  %37.9  %36.9  %35.2 %36.0 %— 41.8  %39.5  %
Research and development % of revenue19.8  %17.2  %17.7  %15.6  %16.0  %15.4 %14.9 %— 14.3  %17.5  %
General and administrative % of revenue16.4  %15.6  %14.2  %13.9  %16.5  %13.8 %14.5 %— 16.7  %15.0  %
Acquisition-related costs % of revenue— — — — 4.5 %10.9 %2.4 %— 0.2  %— 
Restructuring % of revenue— — — — — 5.3 %0.7 %— 1.7  %— 
Operating margin0.9  %(2.5) %2.6  %7.1  %(1.8) %(12.1)%(0.8)%— (1.4) %2.1  %
NON-GAAP MARGIN DATA:
Non-GAAP gross margin77.7 %73.7 %76.3 %76.3 %74.6 %73.7 %73.5 %— 74.1 %76.0 %
Non-GAAP sales and marketing % of revenue34.6 %36.6 %34.4 %33.2 %31.7 %26.4 %25.3 %— 37.2 %34.7 %
Non-GAAP research and development % of revenue16.8 %14.1 %14.8 %13.5 %13.8 %13.9 %12.7 %— 12.1 %14.8 %
Non-GAAP general and administrative % of revenue12.3 %11.3 %10.3 %10.6 %12.5 %11.8 %12.1 %— 13.2 %11.1 %
Non-GAAP operating margin14.0 %11.7 %16.7 %18.9 %16.6 %21.6 %23.4 %— 11.8 %15.4 %
Non-GAAP research and development plus capitalized software % of revenue22.1 %18.8 %18.0 %17.4 %18.7 %17.2 %16.1 %— 16.8 %19.1 %
FOREIGN EXCHANGE RATES:
GBP to USD average period rate1.30 1.29 1.23 1.29 1.28 1.23 1.32 1.29 1.34 1.28 
GBP to USD end of period spot rate1.30 1.27 1.23 1.32 1.23 1.23 1.28 1.35 1.27 1.32 
EUR to USD average period rate1.14 1.12 1.11 1.11 1.10 0.94 1.11 1.14 1.18 1.12 
EUR to USD end of period spot rate1.12 1.14 1.09 1.12 1.10 1.12 1.17 1.20 1.14 1.12 
1 During the second quarter of 2020, we adjusted our method of determining customer count to exclude customers that are sold through resellers that share one tenant or instance of our product. The numbers included here reflect this change. We continue to exclude customers from our Cornerstone for Salesforce, PiiQ, Grovo, Workpop, and Clustree products from our customer count metrics.
2 We have historically presented constant currency information, a non-GAAP financial measure, to provide a framework for assessing how our underlying business performed excluding the effect of foreign currency fluctuations. However, due to the acquisition of Saba in the second quarter of 2020, constant currency results on a combined company basis were not presented for the second and third quarter in 2020 as the historical comparative periods did not include the combined company results for a full quarter.

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Investor Relations Contact:
Jason Gold
Phone: +1 (310) 526-2531
jgold@csod.com

Media Contact:
Deaira Irons
Phone: +1 (310) 752-0164
dirons@csod.com












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