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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549 
_______________________________________________________________________________
FORM 10-Q
_________________________________________________________________________________________________________________________________________-___________________________________________________________________________________________________
Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the quarterly period ending March 31, 2020
or
Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the transition period from ____ to ____
Commission File Number: 001-31486
_______________________________________________________________________________________
WEBSTER FINANCIAL CORPORATION
(Exact name of registrant as specified in its charter)
 ______________________________________________________________________________________
Delaware 06-1187536
(State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.)
145 Bank Street, Waterbury, Connecticut 06702
(Address and zip code of principal executive offices)
(203) 578-2202
(Registrant's telephone number, including area code)
______________________________________________________________________________
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolsName of Exchange on which registered
Common Stock, $0.01 par valueWBSNew York Stock Exchange
Depository Shares, each representing 1/1000th interest in a shareWBS PrFNew York Stock Exchange
 of 5.25% Series F Non-Cumulative Perpetual Preferred Stock
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    ☒  Yes    ☐  No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (Section 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). ☒  Yes    ☐  No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer”, “smaller reporting company” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large Accelerated Filer
Accelerated filer
Non-accelerated filer
Smaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transaction period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Exchange Act Rule 12b-2).    Yes   ☒ No
The number of shares of common stock, par value $.01 per share, outstanding as of April 30, 2020 was 90,169,710.







INDEX
  Page No.
Forward-Looking Statements
Key to Acronyms and Terms
Item 1.
Item 2.
Item 3.
Item 4.
Item 1.
Item 1A.
Item 2.
Item 3.
Item 4.
Item 5.
Item 6.



i

Table of Contents
WEBSTER FINANCIAL CORPORATION AND SUBSIDIARIES
FORWARD-LOOKING STATEMENTS
This Quarterly Report on Form 10-Q contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements can be identified by words such as "believes," "anticipates," "expects," "intends," "targeted," "continue," "remain," "will," "should," "may," "plans," "estimates" and similar references to future periods; however, such words are not the exclusive means of identifying such statements. References to the "Company," " Webster," "we," "our," or "us" mean Webster Financial Corporation and its consolidated subsidiaries.
Examples of forward-looking statements include, but are not limited to:
projections of revenues, expenses, income or loss, earnings or loss per share, allowance for credit losses, and other financial items;
statements of plans, objectives and expectations of Webster or its management or Board of Directors;
statements of future economic performance; and
statements of assumptions underlying such statements.
Forward-looking statements are based on Webster’s current expectations and assumptions regarding its business, the economy and other future conditions. Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. Webster’s actual results may differ materially from those contemplated by the forward-looking statements, which are neither statements of historical fact nor guarantees or assurances of future performance.
Factors that could cause our actual results to differ from those discussed in any forward-looking statements include, but are not limited to:
our ability to successfully execute our business plan and manage our risks;
local, regional, national and international economic conditions and the impact they may have on us and our customers;
volatility and disruption in national and international financial markets;
the potential adverse effects of the ongoing novel coronavirus (COVID-19) pandemic and any governmental or societal responses thereto, or other unusual and infrequently occurring events;
changes in the level of non-performing assets and charge-offs;
changes in estimates of future reserve requirements based upon the periodic review thereof under relevant regulatory and accounting requirements;
adverse conditions in the securities markets that lead to impairment in the value of our investment securities and goodwill;
inflation, changes in interest rates, and monetary fluctuations;
the timely development and acceptance of new products and services and the perceived value of those products and services by customers;
changes in deposit flows, consumer spending, borrowings, and savings habits;
our ability to implement new technologies and maintain secure and reliable technology systems;
performance by our counterparties and vendors;
our ability to increase market share and control expenses;
changes in the competitive environment among banks, financial holding companies, and other financial services providers;
changes in laws and regulations (including those concerning taxes, banking, securities, insurance, and healthcare) with which we and our subsidiaries must comply, including recent and potential legislative and regulatory changes in response to the COVID-19 pandemic such as the CARES Act and the rules and regulations that may be promulgated thereunder;
the effect of changes in accounting policies and practices applicable to us, including changes in estimates of expected credit losses resulting from our models and assumptions in connection with recently adopted accounting guidance; and
legal and regulatory developments including the resolution of legal proceedings or regulatory or other governmental inquiries and the results of regulatory examinations or reviews.
All forward-looking statements in this Quarterly Report on Form 10-Q speak only as of the date they are made. Factors or events that could cause the Company’s actual results to differ may emerge from time to time, and it is not possible for the Company to predict all of them. The Company undertakes no obligation to publicly update any forward-looking statement, whether as a result of new information, future developments, or otherwise, except as may be required by law.


ii

Table of Contents
WEBSTER FINANCIAL CORPORATION AND SUBSIDIARIES
KEY TO ACRONYMS AND TERMS
ACLAllowance for credit losses
Agency CMO
Agency collateralized mortgage obligations
Agency MBS
Agency mortgage-backed securities
ALCO
Asset/Liability Committee
AOCL
Accumulated other comprehensive loss, net of tax
ASC
Accounting Standards Codification
ASU or the Update
Accounting Standards Update
Basel III
Capital rules under a global regulatory framework developed by the Basel Committee on Banking Supervision
CARES ActThe Coronavirus Aid, Relief, and Economic Security Act
CECLCurrent expected credit losses
CET1 capital
Common Equity Tier 1 Capital, defined by Basel III capital rules
CFPBConsumer Financial Protection Bureau
CLO
Collateralized loan obligation securities
CMBS
Commercial mortgage-backed securities
CME
Chicago Mercantile Exchange
CRACommunity Reinvestment Act
DTADeferred tax asset
FASB
Financial Accounting Standards Board
FDIC
Federal Deposit Insurance Corporation
FHFAFederal Housing Finance Agency
FHLB
Federal Home Loan Bank
FICO
Fair Isaac Corporation
FRB
Federal Reserve Bank
FTP
Funds Transfer Pricing, a matched maturity funding concept
GAAP
U.S. Generally Accepted Accounting Principles
GDPGross domestic product
Holding Company
Webster Financial Corporation
HSA Bank
A division of Webster Bank, National Association
LGDLoss given default
LPLLPL Financial Holdings Inc.
NAVNet asset value
NIINet interest income
NOLNet operating loss
OCCOffice of the Comptroller of the Currency
OCI/OCLOther comprehensive income (loss)
OREOOther real estate owned
PDProbability of default
PPNRPretax, pre-provision net revenue
PPPSmall Business Administration Paycheck Protection Program
ROU assetRight-of-use asset
RPARisk participation agreement
SECUnited States Securities and Exchange Commission
SERPSupplemental defined benefit retirement plan
TDRTroubled debt restructuring, defined in ASC 310-40 "Receivables-Troubled Debt Restructurings by Creditors"
VIEVariable interest entity, defined in ASC 810-10 "Consolidation-Overall"
Webster BankWebster Bank, National Association, a wholly-owned subsidiary of Webster Financial Corporation
Webster or the CompanyWebster Financial Corporation, collectively with its consolidated subsidiaries

iii

Table of Contents
PART I – FINANCIAL INFORMATION
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
The following discussion should be read in conjunction with the Company’s Consolidated Financial Statements and Notes thereto, for the year ended December 31, 2019, included in the Company's Annual Report on Form 10-K, filed with the United States Securities and Exchange Commission (SEC) on February 28, 2020, and in conjunction with the Condensed Consolidated Financial Statements and Notes thereto included in Item 1 of this report. Operating results for the three months ended March 31, 2020 are not necessarily indicative of results that may be attained during the full year ending December 31, 2020, or any future period.
Executive Summary
COVID-19
During the first quarter of 2020, a global health pandemic known as COVID-19, or the Coronavirus, emerged, which has caused significant disruptions in the U.S. economy and has disrupted banking and other financial activity in the areas in which the Company operates. The broad impact and preventive measures taken to contain or mitigate the outbreak have, and are likely to continue to have, significant negative effects on the U.S. and global economy, employment levels, employee productivity, and financial market conditions. The pandemic may cause increasingly negative effects on the ability of our borrowers to repay outstanding loans, the value of collateral securing loans, demand for loans and other financial services products, and consumer discretionary spending. As a result of these and other consequences, the outbreak has adversely affected our business, results of operations and financial condition. The extent to which the outbreak will continue to impact our results will depend on future developments, which are highly uncertain and cannot be predicted at this time, and include the duration, severity and scope of the outbreak, the actions taken to contain or mitigate the outbreak, and the pace and extent of economic recovery in the United States and, in particular, in the states in which we operate.
Webster is taking the following steps to operate through this crisis, including:
Support for our Employees: 75% of Webster bankers are currently working remotely, special pay considerations and additional paid time off have been implemented for essential front line employees, no employees have been furloughed, bankers are at 100% pay, and zero-interest loans up to $5,000 are available to assist employees and their families facing unforeseen challenges due to COVID-19;
Support for Individuals and Businesses: Webster instituted a 90-day foreclosure moratorium on residential loans, increased deposit limits, is waiving penalties for early CD withdrawals, waiving or reducing certain fees, not reporting payment deferrals to credit bureaus, participating in the SBA Paycheck Protection Program with approximately $1.4 billion in approved SBA loan applications, and addressing payment modifications (needs based / COVID-19 related impact);
Support for the Communities We Serve: Webster is providing more than $375,000 in donations for urgent basic needs including to Feeding America, American Red Cross, and United Way (CT, RI, MA, NY, WI), and re-targeting existing sponsorships and grants to nonprofits to support COVID-19 related activities including Masks for Heroes, Junior Achievement, and Governor's Prevention Partnership.
Additional information regarding the effects and potential effects of the ongoing coronavirus pandemic on our business, operating results, and financial condition is described in this Management's Discussion and Analysis of Financial Condition and Results of Operations. Refer to "Use of Estimates" for information related to the potentially adverse impact of COVID-19 on accounting estimates which could affect the carrying value of certain assets and "Supervision and Regulation" for updated legal and regulatory matters that may have an impact on our business. Also, refer to Part II - Item 1A Risk Factors for an update to the Company's risk factors.
1


Results of Operations
The Company's financial position and results of operations as of and for the three months ended March 31, 2020 have been significantly impacted by the COVID-19 pandemic. The economic environment and uncertainty related to the pandemic contributed to the $76.0 million provision for credit losses recognized during the three months ended March 31, 2020 under the new CECL accounting standard adopted by the Company on January 1, 2020. While the Company has not yet experienced charge-offs related to the COVID-19 pandemic, the continued uncertainty regarding the severity and duration of the pandemic and related economic effects will continue to affect the Company’s estimate of its allowance for credit losses and resulting provision for credit losses. The Company’s interest income may also be negatively impacted in future periods as the Company continues to work with its affected borrowers to defer payments, interest, and fees. Additionally, net interest margin may be reduced generally as a result of the low rate environment. These uncertainties and the economic environment will continue to affect earnings and growth projections which may result in deterioration of asset quality in the Company's loan and investment portfolios.
Selected financial highlights are presented in the following table:
 At or for the three months ended March 31,
(In thousands, except per share and ratio data)20202019
Earnings:
Net interest income$230,801  $241,551  
Provision for credit losses76,000  8,600  
Total non-interest income73,378  68,612  
Total non-interest expense178,836  175,686  
Net income38,199  99,736  
Earnings applicable to common shareholders36,021  97,549  
Share Data:
Weighted-average common shares outstanding - diluted91,206  92,225  
Diluted earnings per common share$0.39  $1.06  
Dividends and dividend equivalents declared per common share0.40  0.33  
Dividends declared per Series F preferred share328.13  328.13  
Book value per common share32.66  30.62  
Tangible book value per common share (non-GAAP)
26.46  24.51  
Selected Ratios:
Net interest margin3.23 %3.74 %
Return on average assets (annualized basis)
0.50  1.44  
Return on average common shareholders' equity (annualized basis)
4.75  14.01  
CET1 risk-based capital10.95  11.46  
Tangible common equity ratio (non-GAAP)
7.67  8.16  
Return on average tangible common shareholders' equity (annualized basis) (non-GAAP)
5.95  17.70  
Efficiency ratio (non-GAAP)
58.03  55.93  
Providing the non-GAAP (U.S. Generally Accepted Accounting Principles) financial measures identified in the preceding table provides investors with information useful in understanding the Company's financial performance, performance trends and financial position. These measures are used by management for internal planning and forecasting purposes, as well as by securities analysts, investors and other interested parties to compare peer company operating performance. Management believes that the presentation, together with the accompanying reconciliations provides a more complete understanding of the factors and trends affecting the Company's business and allows investors to view its performance in a similar manner. These non-GAAP financial measures should not be considered a substitute for GAAP basis measures and results. Because non-GAAP financial measures are not standardized, it may not be possible to compare these measures with other companies that present measures having the same or similar names.
2


The following tables reconcile the non-GAAP financial measures with financial measures defined by GAAP:
At March 31,
(Dollars and shares in thousands, except per share data)20202019
Tangible book value per common share (non-GAAP):
Shareholders' equity (GAAP)$3,090,242  $2,966,255  
Less: Preferred stock (GAAP)145,037  145,037  
         Goodwill and other intangible assets (GAAP)559,328  563,176  
Tangible common shareholders' equity (non-GAAP)$2,385,877  $2,258,042  
Common shares outstanding90,172  92,125  
Tangible book value per common share (non-GAAP)$26.46  $24.51  
Tangible common equity ratio (non-GAAP):
Tangible common shareholders' equity (non-GAAP)$2,385,877  $2,258,042  
Total assets (GAAP)$31,654,874  $28,238,129  
Less: Goodwill and other intangible assets (GAAP)559,328  563,176  
Tangible assets (non-GAAP)$31,095,546  $27,674,953  
Tangible common equity ratio (non-GAAP)7.67 %8.16 %

Three months ended March 31,
(Dollars in thousands)20202019
Return on average tangible common shareholders' equity (non-GAAP):
Net income (GAAP)$38,199  $99,736  
Less: Preferred stock dividends (GAAP)1,969  1,969  
Add: Intangible assets amortization, tax-affected (GAAP)760  760  
Income adjusted for preferred stock dividends and intangible assets amortization (non-GAAP)$36,990  $98,527  
Income adjusted for preferred stock dividends and intangible assets amortization, annualized basis (non-GAAP)$147,960  $394,108  
Average shareholders' equity (non-GAAP)$3,193,525  $2,935,653  
Less: Average preferred stock (non-GAAP)145,037  145,037  
 Average goodwill and other intangible assets (non-GAAP)559,786  563,646  
Average tangible common shareholders' equity (non-GAAP)$2,488,702  $2,226,970  
Return on average tangible common shareholders' equity (non-GAAP)5.95 %17.70 %
Efficiency ratio (non-GAAP):
Non-interest expense (GAAP)$178,836  $175,686  
Less: Foreclosed property activity (GAAP)(250) (253) 
Intangible assets amortization (GAAP)962  962  
Other expense (non-GAAP) (1)
—   
Non-interest expense (non-GAAP)$178,124  $174,970  
Net interest income (GAAP)$230,801  $241,551  
Add: Tax-equivalent adjustment (non-GAAP)2,473  2,338  
 Non-interest income (GAAP)73,378  68,612  
 Other income (non-GAAP) (2)
299  342  
Less: Gain on sale of investment securities, net (GAAP) —  
Income (non-GAAP)$306,943  $312,843  
Efficiency ratio (non-GAAP)58.03 %55.93 %
(1)Other expense (non-GAAP) includes facility optimization charges.
(2)Other income (non-GAAP) includes low income housing tax credits.
Financial Performance
For the three months ended March 31, 2020, net income of $38.2 million decreased $61.5 million, or 61.7%, from the three months ended March 31, 2019, primarily due to an increase in the provision for credit losses of $67.4 million, which was driven by the impact of COVID-19 and, to a lesser extent, loan growth and higher credit provisioning due to the implementation of CECL.
Net interest income decreased $10.8 million, while non-interest income increased $4.8 million, and non-interest expense increased $3.2 million, resulting in a non-GAAP efficiency ratio of 58.0%.
Earnings applicable to common shareholders of $36.0 million and diluted earnings per share of $0.39 decreased for the three months ended March 31, 2020 compared to earnings applicable to common shareholders of $97.5 million and diluted earnings per share of $1.06 for the three months ended March 31, 2019.
3


The following table presents daily average balances, interest, yield/rate, and net interest margin on a fully tax-equivalent basis:
 Three months ended March 31,
 20202019
(Dollars in thousands)Average
Balance
InterestYield/ RateAverage
Balance
InterestYield/ Rate
Assets
Interest-earning assets:
Loans and leases$20,324,799  $216,918  4.24 %$18,509,174  $229,385  4.96 %
Investment Securities8,319,747  58,408  2.85  7,308,946  56,954  3.09  
FHLB and FRB stock126,364  1,251  3.98  113,016  1,712  6.14  
Interest-bearing deposits68,307  191  1.11  55,372  329  2.37  
Securities8,514,418  59,850  2.86  7,477,334  58,995  3.13  
Loans held for sale22,297  175  3.14  13,451  148  4.40  
Total interest-earning assets28,861,514  $276,943  3.84 %25,999,959  $288,528  4.43 %
Non-interest-earning assets1,930,996  1,795,430  
Total Assets$30,792,510  $27,795,389  
Liabilities and Shareholders' Equity
Interest-bearing liabilities:
Demand deposits$4,516,906  $—  — %$4,191,870  $—  — %
Health savings accounts6,761,358  3,296  0.20  6,140,062  2,949  0.19  
Interest-bearing checking, money market and savings9,716,974  12,403  0.51  8,958,522  12,793  0.58  
Time deposits3,067,557  12,144  1.59  3,244,714  15,278  1.91  
Total deposits24,062,795  27,843  0.47  22,535,168  31,020  0.56  
Securities sold under agreements to repurchase and other borrowings1,296,925  3,730  1.14  597,107  2,752  1.84  
FHLB advances1,325,899  6,869  2.05  1,119,035  7,785  2.78  
Long-term debt551,250  5,227  4.00  249,169  3,082  4.95  
Total borrowings3,174,074  15,826  2.00  1,965,311  13,619  2.77  
Total interest-bearing liabilities27,236,869  $43,669  0.64 %24,500,479  $44,639  0.74 %
Non-interest-bearing liabilities362,116  359,257  
Total liabilities27,598,985  24,859,736  
Preferred stock145,037  145,037  
Common shareholders' equity3,048,488  2,790,616  
Total shareholders' equity3,193,525  2,935,653  
Total Liabilities and Shareholders' Equity$30,792,510  $27,795,389  
Tax-equivalent net interest income$233,274  $243,889  
Less: Tax-equivalent adjustments(2,473) (2,338) 
Net interest income$230,801  $241,551  
Net interest margin3.23 %3.74 %
(1)For purposes of yield/rate computation, unrealized gain (loss) balances on available-for-sale securities and senior fixed-rate notes hedges are excluded.

4


Net interest income (NII) and net interest margin are impacted by the level of interest rates, mix of assets earning and liabilities bearing those interest rates, and the volume of interest-earning assets and interest-bearing liabilities. These factors are influenced by changes in economic conditions that impact interest rate policy, competitive conditions that impact loan and deposit pricing strategies, as well as the extent of interest lost to non-performing assets.
Net interest income is the difference between interest income on earning assets, such as loans and securities, and interest expense on liabilities, such as deposits and borrowings, which are used to fund those assets. Net interest income is the Company's largest source of revenue, representing 75.9% of total revenue for the three months ended March 31, 2020.
Net interest margin is the ratio of tax-equivalent net interest income to average earning assets for the period.
Webster manages the risk of changes in interest rates on net interest income and net interest margin through its Asset/Liability Committee (ALCO) and through related interest rate risk monitoring and management policies. ALCO meets at least monthly to make decisions on the investment securities and funding portfolios based on the economic outlook, its interest rate expectations, the portfolio risk position, and other factors.
Four main tools are used for managing interest rate risk:
the size, duration and credit risk of the investment portfolio;
the size and duration of the wholesale funding portfolio;
interest rate contracts; and
the pricing and structure of loans and deposits.
The federal funds rate target range was 0-0.25% at March 31, 2020 compared to 1.50-1.75% at December 31, 2019 and 2.25-2.50% at December 31, 2018. The benchmark 10-year U.S. Treasury rate decreased to 0.70% at March 31, 2020 from 1.92% at December 31, 2019. Refer to the "Asset/Liability Management and Market Risk" section for further discussion of Webster's interest rate risk position.
Net Interest Income
Net interest income totaled $230.8 million for the three months ended March 31, 2020 as compared to $241.6 million for the three months ended March 31, 2019, a decrease of $10.8 million. On a fully tax-equivalent basis, net interest income decreased $10.6 million when compared to 2019.
Net interest margin decreased 51 basis points to 3.23% for the three months ended March 31, 2020 from 3.74% for the three months ended March 31, 2019. The decrease for the three months ended March 31, 2020 was a result of asset sensitivity in a period during which the federal funds rate was reduced to near zero, with variable rate loan yields particularly impacted.
Changes in Net Interest Income
The following table presents the components of the change in net interest income attributable to changes in rate and volume, and reflects net interest income on a fully tax-equivalent basis:
Three months ended March 31,
2020 vs. 2019
Increase (decrease) due to
(In thousands)
Rate (1)
VolumeTotal
Interest on interest-earning assets:
Loans and leases$(33,035) $20,568  $(12,467) 
Loans held for sale(61) 88  27  
Securities (2)
(7,244) 8,099  855  
Total interest income$(40,340) $28,755  $(11,585) 
Interest on interest-bearing liabilities:
Deposits$(3,725) $548  $(3,177) 
Borrowings(6,262) 8,469  2,207  
Total interest expense$(9,987) $9,017  $(970) 
Net change in net interest income$(30,353) $19,738  $(10,615) 
(1)The change attributable to mix, a combined impact of rate and volume, is included with the change due to rate.
(2)Securities include investment securities, Federal Home Loan Bank (FHLB) and Federal Reserve Bank (FRB) stock, and interest-bearing deposits.
5


Average loans and leases for the three months ended March 31, 2020 increased $1.8 billion compared to the average for the three months ended March 31, 2019. The loan and lease portfolio comprised 70.4% of the average interest-earning assets at March 31, 2020 compared to 71.2% of the average interest-earning assets at March 31, 2019. The loan and lease portfolio yield decreased 72 basis points to 4.24% for the three months ended March 31, 2020 compared to 4.96% for the three months ended March 31, 2019. The decrease in the yield on the average loan and lease portfolio is primarily due to the impact of variable-rate loans resetting lower and commercial loan growth at a lower yield.
Average securities for the three months ended March 31, 2020 increased $1.0 billion compared to the average for the three months ended March 31, 2019. The securities portfolio comprised 29.5% of the average interest-earning assets at March 31, 2020 compared to 28.8% of the average interest-earning assets at March 31, 2019. The securities portfolio yield decreased 27 basis points to 2.86% for the three months ended March 31, 2020 compared to 3.13% for the three months ended March 31, 2019. The decrease in yield on the securities portfolio is primarily due to lower yield on variable-rate securities, higher premium amortization, and yield from newly purchased securities less than that of securities maturing and paying down.
Average total deposits for the three months ended March 31, 2020 increased $1.5 billion compared to the average for the three months ended March 31, 2019. The increase was driven by health savings accounts and transactional deposit products. The average cost of deposits decreased 9 basis points to 0.47% for the three months ended March 31, 2020 from 0.56% for the three months ended March 31, 2019. The average cost of deposits decreased due to deposit product mix and reductions in the federal funds rate. Higher cost time deposits decreased to 15.7% for the three months ended March 31, 2020 from 17.7% for the three months ended March 31, 2019, as a percentage of total interest-bearing deposits.
Average total borrowings for the three months ended March 31, 2020 increased $1.2 billion compared to the average for the three months ended March 31, 2019. Average securities sold under agreements to repurchase and other borrowings increased $699.8 million, and average FHLB advances increased $206.9 million. The Company completed an underwritten public offering of $300 million senior fixed-rate notes on March 25, 2019. The debt did not have a significant impact on the average balance, or cost, of borrowings for the three months ended March 31, 2019 given the timing of its issuance. The average cost of borrowings decreased 77 basis points to 2.00% for the three months ended March 31, 2020 from 2.77% for the three months ended March 31, 2019. The decrease in the average cost of borrowings was largely a result of changes in the federal funds rate.
Provision for Credit Losses
The provision for credit losses was $76.0 million for the three months ended March 31, 2020, which increased by $67.4 million compared to the three months ended March 31, 2019. The increase in provision for credit losses is primarily the result of the impact of COVID-19 on our allowance for credit losses. Total net charge-offs was $7.8 million and $9.6 million for the three months ended March 31, 2020 and 2019, respectively. Allowance for credit losses on loan and leases coverage increased to 1.60% at March 31, 2020 from 1.04% at December 31, 2019.
See the sections captioned "Loans and Leases" through "Troubled Debt Restructurings," contained elsewhere in the report for further details.
6


Non-Interest Income
Three months ended March 31,
 Increase (decrease)
(Dollars in thousands)20202019AmountPercent
Deposit service fees$42,570  $43,024  $(454) (1.1)%
Loan and lease related fees6,496  7,819  (1,323) (16.9) 
Wealth and investment services8,739  7,651  1,088  14.2  
Mortgage banking activities2,893  764  2,129  278.7  
Increase in cash surrender value of life insurance policies3,580  3,584  (4) (0.1) 
Gain on sale of investment securities, net —   100.0  
Other income9,092  5,770  3,322  57.6  
Total non-interest income$73,378  $68,612  $4,766  6.9  
Comparison to Prior Year Quarter
Total non-interest income was $73.4 million for the three months ended March 31, 2020, an increase of $4.8 million from the three months ended March 31, 2019. The increase was primarily attributable to higher wealth and investment services, mortgage banking, and other income somewhat offset by lower loan and lease related fees.
Loan and lease related fees totaled $6.5 million for the three months ended March 31, 2020, compared to $7.8 million for the three months ended March 31, 2019. The decrease was primarily due to lower prepayment fees.
Wealth and investment services totaled $8.7 million for the three months ended March 31, 2020, compared to $7.7 million for the three months ended March 31, 2019. The increase was a result of higher transaction volume.
Mortgage banking activities totaled $2.9 million for the three months ended March 31, 2020, compared to $0.8 million for the three months ended March 31, 2019. The increase was a result of higher origination volume due to a lower mortgage interest rate environment.
Other income totaled $9.1 million for the three months ended March 31, 2020, compared to $5.8 million for the three months ended March 31, 2019. The increase was primarily due to the mark-to-market on client interest rate hedging.
Non-Interest Expense
Three months ended March 31,
 Increase (decrease)
(Dollars in thousands)
20202019AmountPercent
Compensation and benefits$101,887  $97,785  $4,102  4.2 %
Occupancy14,485  14,696  (211) (1.4) 
Technology and equipment27,837  25,697  2,140  8.3  
Intangible assets amortization962  962  —  —  
Marketing3,502  3,328  174  5.2  
Professional and outside services5,663  6,048  (385) (6.4) 
Deposit insurance4,725  4,430  295  6.7  
Other expense19,775  22,740  (2,965) (13.0) 
Total non-interest expense$178,836  $175,686  $3,150  1.8  
Comparison to Prior Year Quarter
Total non-interest expense was $178.8 million for the three months ended March 31, 2020, an increase of $3.2 million, from the three months ended March 31, 2019. The increase was primarily attributable to increases in compensation and benefits and technology and equipment, partially offset by lower other expense.
Compensation and benefits totaled $101.9 million for the three months ended March 31, 2020, compared to $97.8 million for the three months ended March 31, 2019. The increase was a result of annual merit increases and temporary help partially offset by lower variable-based compensation.
Technology and equipment totaled $27.8 million for the three months ended March 31, 2020, compared to $25.7 million for the three months ended March 31, 2019. The increase was a result of continued infrastructure investment.
Other expense totaled $19.8 million for the three months ended March 31, 2020, compared to $22.7 million for the three months ended March 31, 2019. The decrease was primarily due to decreased pension costs and a decrease in the reserve for unfunded commitments due to an increase in commitment line draws.
7

Table of Contents
Income Taxes
Webster recognized income tax expense of $11.1 million, reflecting an effective tax rate of 22.6%, for the three months ended March 31, 2020, compared to $26.1 million, reflecting an effective tax rate of 20.8%, for the three months ended March 31, 2019.
The decrease in tax expense is due to the lower level of pre-tax income for the three months ended March 31, 2020 as compared to the same period in 2019. The increase in the effective tax rate for the three months ended March 31, 2020 as compared to the same period in 2019 reflects the recognition of $2.2 million of net tax benefits specific to the 2019 period, including $2.4 million of excess tax benefits from stock-based compensation.
For additional information related to income taxes, including deferred tax assets (DTAs), refer to the section captioned "Use of Estimates" elsewhere in this Item, and Note 9: Income Taxes in the Notes to Consolidated Financial Statements contained in the Company's Annual Report on Form 10-K for the year ended December 31, 2019.
Segment Reporting
Webster’s operations are organized into three reportable segments that represent its primary businesses - Commercial Banking, HSA Bank (a division of Webster Bank, National Association), and Community Banking. These segments reflect how executive management responsibilities are assigned, the type of customer served, how products and services are provided, and how discrete financial information is currently evaluated. Certain Corporate Treasury activities, along with the amounts required to reconcile profitability metrics to amounts reported in accordance with GAAP, are included in the Corporate and Reconciling category. Refer to Note 16: Segment Reporting in the Notes to Condensed Consolidated Financial Statements contained elsewhere in this report for a reconciliation of segment information to amounts reported in accordance with GAAP and for a description of segment reporting methodology. To better align segment results with key measurements used to review segment performance, the funds transfer pricing calculation was refined to reflect the allocation of capital credit to net interest income. Prior period amounts were revised accordingly.
Commercial Banking is comprised of Commercial Banking and Private Banking operating segments.
Commercial Banking provides commercial and industrial lending and leasing, commercial real estate lending, and treasury and payment solutions. Specifically, Webster Bank deploys lending through middle market, commercial real estate, equipment financing, asset-based lending and specialty lending units. These groups utilize a relationship approach model throughout its footprint when providing lending, deposit, and cash management services to middle market companies. In addition, Commercial Banking serves as a referral source to the other lines of business.
Private Banking provides asset management, financial planning services, trust services, loan products, and deposit products for high net worth clients, not-for-profit organizations, and business clients. These client relationships generate fee revenue on assets under management or administration, while a majority of the relationships also include lending and, or, deposit accounts which generates net interest income and other ancillary fees.
HSA Bank offers comprehensive consumer directed healthcare solutions that include, health savings accounts, health reimbursement accounts, flexible spending accounts, and other financial solutions. Health savings accounts are used in conjunction with high deductible health plans in order to facilitate tax advantages for account holders with respect to health care spending and savings, in accordance with applicable laws. Health savings accounts are offered through employers for the benefit of their employees or directly to individual consumers and are distributed nationwide directly as well as through national and regional insurance carriers, benefit consultants and financial advisors.
HSA Bank deposits provide long duration low-cost funding that is used to minimize the Company’s use of wholesale funding in support of the Company’s loan growth. In addition, non-interest revenue is generated predominantly through service fees and interchange income.
Community Banking is comprised of Personal Banking and Business Banking operating segments.
Through a distribution network, consisting of 157 banking centers and 308 ATMs, a customer care center, and a full range of web and mobile-based banking services, it serves consumer and business customers primarily throughout southern New England and into Westchester County, New York.
Personal Banking offers consumer deposit and fee-based services, residential mortgages, home equity lines and, or, loans, unsecured consumer loans, and credit card products. In addition, investment and securities-related services, including brokerage and investment advice are offered through a strategic partnership with LPL Financial Holdings Inc. (LPL), a broker dealer registered with the SEC, a registered investment advisor under federal and applicable state laws, a member of the Financial Industry Regulatory Authority, and a member of the Securities Investor Protection Corporation. Webster Bank has employees located throughout its banking center network, who, through LPL, are registered representatives.
Business Banking offers credit, deposit, and cash flow management products to businesses and professional service firms with annual revenues of up to $25 million. This group builds broad customer relationships through business bankers and business certified banking center managers, supported by a team of customer care center bankers and industry and product specialists.
8


Commercial Banking
Operating Results:
Three months ended March 31,
(In thousands)20202019
Net interest income$99,316  $98,342  
Non-interest income13,239  14,011  
Non-interest expense46,544  44,618  
Pre-tax, pre-provision net revenue$66,011  $67,735  
Comparison to Prior Year Quarter
Pre-tax, pre-provision net revenue (PPNR) decreased $1.7 million for the three months ended March 31, 2020 as compared to the same period in 2019. Net interest income increased $1.0 million, as a result of loan growth, which was partially offset by the lower rate environment. Non-interest income decreased $0.8 million primarily due to lower syndication fees. Non-interest expense increased $1.9 million, primarily due to investments in people, product enhancements, and infrastructure.
Selected Balance Sheet and Off-Balance Sheet Information:
(In thousands)At March 31,
2020
At December 31,
2019
Loans and leases$12,281,620  $11,499,573  
Deposits5,041,213  4,382,051  
Assets under administration/management1,971,533  2,304,350  
Loans and leases increased $782.0 million at March 31, 2020 compared to December 31, 2019. Loan originations in the three months ended March 31, 2020 and 2019 were $752.4 million and $862.6 million, respectively. The loan growth was primary related to new originations and line of credit advances, of which were mostly held as deposits.

Deposits increased $659.2 million at March 31, 2020 compared to December 31, 2019. The increase was primarily driven by line of credit advances, which were held to support potential increases in cash flow needs as a result of COVID-19, and a seasonal in-flow of municipal deposits.
The Private Banking operating segment held approximately $467.8 million and $539.7 million in assets under administration, and $1.5 billion and $1.8 billion in assets under management, at March 31, 2020 and December 31, 2019, respectively. These balances were lower as a result of a decline in market value.
9


HSA Bank
Operating Results:
Three months ended March 31,
(In thousands)20202019
Net interest income$42,673  $43,098  
Non-interest income26,383  25,577  
Non-interest expense37,078  33,522  
Pre-tax net revenue$31,978  $35,153  
Comparison to Prior Year Quarter
Pre-tax net revenue decreased $3.2 million for the three months ended March 31, 2020 as compared to the same period in 2019. Net interest income decreased $0.4 million, due to growth in deposits and a decline in deposit spreads. Non-interest income increased $0.8 million due to increased account growth. Non-interest expense increased $3.6 million primarily due to account growth. Net accounts grew 186 thousand to 3.1 million compared to a year ago
Selected Balance Sheet and Off-Balance Sheet Information:
(In thousands)At March 31,
2020
At December 31,
2019
Deposits$6,736,178  $6,416,135  
Assets under administration, through linked brokerage accounts1,854,811  2,070,910  
Total footings$8,590,989  $8,487,045  
Deposits increased $320.0 million at March 31, 2020 compared to December 31, 2019 due to a 338 thousand increase in new accounts as well as organic growth in existing account balances.
HSA Bank deposits accounted for 27.5% of total deposits for both March 31, 2020 and December 31, 2019.
Assets under administration, through linked brokerage accounts, decreased $216.1 million at March 31, 2020 compared to December 31, 2019 primarily due to a decline in market value.
10


Community Banking
Operating Results:
Three months ended March 31,
(In thousands)20202019
Net interest income$99,470  $106,290  
Non-interest income27,620  25,382  
Non-interest expense98,967  95,075  
Pre-tax, pre-provision net revenue$28,123  $36,597  
Comparison to Prior Year Quarter
Pre-tax, pre-provision net revenue decreased $8.5 million for the three months ended March 31, 2020 as compared to the same period in 2019. Net interest income decreased $6.8 million, primarily due to declining interest rate spreads on loans and deposits, partially offset by balance growth in loan and deposit portfolios. Non-interest income increased $2.2 million resulting from growth in fees from mortgage banking, investment services, and interest rate hedging activities. This growth was partially offset by reductions in deposit related service charges and the impact from gains in asset sales that occurred in the prior year quarter. Non-interest expense increased $3.9 million primarily due to higher employee related expenses, continued investments in technology and other corporate overhead; offset by lower occupancy, legal, and card processing costs.
Selected Balance Sheet and Off-Balance Sheet Information:
(In thousands)At March 31,
2020
At December 31,
2019
Loans$8,609,773  $8,537,341  
Deposits12,640,235  12,527,903  
Assets under administration3,298,437  3,712,311  
Loans increased $72.4 million at March 31, 2020 compared to December 31, 2019. The increase is due to higher residential mortgage balances offset by continued paydowns in the home equity portfolios.
Loan originations in the three months ended March 31, 2020 and December 31 2019 were $502.3 million and $682.3 million, respectively. The $180.0 million decrease resulted from a seasonal declines in residential mortgage, home equity and business banking loan originations.
Deposits increased $112.3 million at March 31, 2020 compared to December 31, 2019, resulting from seasonally higher balances in cyclical business and consumer transaction accounts coupled with increases in savings and money market products; offset by a decline in certificate of deposit balances.
Additionally, at March 31, 2020 and December 31, 2019, Webster Bank's investment services division held $3.3 billion and $3.7 billion, respectively, of assets under administration through its strategic partnership with LPL. These balances were lower as a result of a decline in market value.
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Financial Condition
At March 31, 2020, total assets of $31.7 billion increased by $1.3 billion compared to December 31, 2019, primarily driven by increases of $854.5 million in loans, $282.8 million in investment securities, and $246.4 million in accrued interest receivable and other assets. Total liabilities of $28.6 billion increased by $1.4 billion compared to December 31, 2019, primarily reflecting increases of $437.0 million in demand deposits, $432.1 million in interest-bearing deposits, and $320.0 million in health savings accounts. Total shareholders' equity of $3.1 billion decreased by $117.5 million compared to December 31, 2019. The decrease in shareholders' equity reflects a $76.6 million decrease in connection with the common stock repurchase program, a $51.2 million cumulative effect of change in accounting principles in connection with the adoption of CECL, and $36.8 million and $2.0 million in dividends paid to common and preferred shareholders, respectively, partially offset by $38.2 million in net income and $11.3 million for other comprehensive income.
Book value was $32.66 per common share as of March 31, 2020, compared with $33.28 per common share as of December 31, 2019. On April 20, 2020, the Board of Directors declared a quarterly cash dividend to shareholders, maintaining it at $0.40 per common share. The Company anticipates maintaining its quarterly dividend payout.
As of March 31, 2020, both the Company and the Bank were considered well-capitalized, meeting all capital requirements on a fully phased-in basis under the Basel III Capital Rules. In accordance with regulatory capital rules, the Company elected an option to delay the impact of CECL on its regulatory capital over a two-year deferral and subsequent three-year transition period ending December 31, 2024. Therefore, capital ratios and amounts as of March 31, 2020 exclude the impact of the increased allowance for credit losses on loans, held-to-maturity debt securities and unfunded loan commitments attributed to the adoption of CECL. This resulted in a 28, 20, 28, and 21 basis point benefit to the Company's CET1 risk based capital, total risk based capital, tier 1 risk based capital, and tier 1 leverage capital, respectively, at March 31, 2020.
Refer to the selected financial highlights under the "Results of Operations" section and Note 11: Regulatory Matters in the Notes to Condensed Consolidated Financial Statements contained elsewhere in this report for information on regulatory capital levels and ratios.
Investment Securities
Webster Bank's investment securities are managed within regulatory guidelines and corporate policy, which include limitations on aspects such as concentrations in and type of investments as well as minimum risk ratings per type of security. The Office of the Comptroller of the Currency (OCC) may establish additional individual limits on a certain type of investment if the concentration in such investment presents a safety and soundness concern. In addition to Webster Bank, Webster Financial Corporation (the Holding Company) also may directly hold investment securities from time-to-time. At March 31, 2020, the Company had no holdings in obligations of individual states, counties, or municipalities which exceeded 10% of consolidated shareholders’ equity.
Webster maintains, through its Corporate Treasury function, investment securities that are primarily used to provide a source of liquidity for operating needs, to generate interest income, and as a means to manage interest-rate risk. Investment securities are classified into two major categories, available-for-sale and held-to-maturity. Available-for-sale currently consists of agency collateralized mortgage obligations (Agency CMO), agency mortgage-backed securities (Agency MBS), agency commercial mortgage-backed securities (Agency CMBS), non-agency commercial mortgage-backed securities (CMBS), collateralized loan obligation securities (CLO), and corporate debt. Held-to-maturity currently consists of Agency CMO, Agency MBS, Agency CMBS, municipal bonds and notes, and CMBS. The carrying value of investment securities totaled $8.5 billion at March 31, 2020 and $8.2 billion at December 31, 2019.
Available-for-sale investment securities increased by $90.8 million, primarily due to purchase activity in excess of principal paydowns among various asset classes. The tax-equivalent yield in the portfolio was 2.77% for the three months ended March 31, 2020 compared to 3.08% for the three months ended March 31, 2019. Available-for-sale investment securities are evaluated for credit losses on a quarterly basis. Unrealized losses on these securities are attributable to factors other than credit loss and therefore no ACL has been recorded. Further, the Company does not have the intent to sell these investment securities, and it is more likely than not that it will not be required to sell these securities before the recovery of their cost basis. Gross unrealized loss on available-for-sale investment securities was $57.4 million at March 31, 2020.
Held-to-maturity investment securities increased by $192.3 million, primarily due to purchase activity for Agency CMBS, partially offset by principal paydowns for Agency MBS. The tax-equivalent yield in the portfolio was 2.90% for the three months ended March 31, 2020 compared to 3.09% for the three months ended March 31, 2019. Held-to-maturity investment securities are evaluated for credit losses on a quarterly basis under CECL. The ACL on investment securities held-to-maturity was $312 thousand at March 31, 2020. Gross unrealized loss on held-to-maturity investment securities was $1.7 million at March 31, 2020.
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The following table summarizes the amortized cost and fair value of investment securities:
 At March 31, 2020At December 31, 2019
(In thousands)Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair ValueAmortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair Value
Available-for-sale:
Agency CMO$197,019  $7,839  $(28) $204,830  $184,500  $2,218  $(917) $185,801  
Agency MBS1,565,689  47,875  (746) 1,612,818  1,580,743  35,456  (4,035) 1,612,164  
Agency CMBS693,371  4,765  (454) 697,682  587,974  513  (6,935) 581,552  
CMBS453,879  —  (44,856) 409,023  432,085  38  (252) 431,871  
CLO89,015  12  (7,629) 81,398  92,628  45  (468) 92,205  
Corporate debt14,538  —  (3,658) 10,880  23,485  —  (1,245) 22,240  
Available-for-sale$3,013,511  $60,491  $(57,371) $3,016,631  $2,901,415  $38,270  $(13,852) $2,925,833  
Held-to-maturity:
Agency CMO$156,087  $4,738  $—  $160,825  $167,443  $1,123  $(1,200) $167,366  
Agency MBS2,896,651  95,436  (253) 2,991,834  2,957,900  60,602  (8,733) 3,009,769  
Agency CMBS1,450,800  21,003  (623) 1,471,180  1,172,491  6,444  (5,615) 1,173,320  
Municipal bonds and notes (1)
739,531  35,184  (86) 774,629  740,431  32,709  (21) 773,119  
CMBS243,137  1,704  (782) 244,059  255,653  2,278  (852) 257,079  
Held-to-maturity$5,486,206  $158,065  $(1,744) $5,642,527  $5,293,918  $103,156  $(16,421) $5,380,653  
(1)The amortized cost balance at March 31, 2020 in the table above excludes an allowance for credit losses on investment securities held-to-maturity of $312 thousand.
Webster Bank has the ability to use its investment securities, as well as interest-rate financial instruments within internal policy guidelines, to hedge and manage interest-rate risk as part of its asset/liability strategy. See Note 13: Derivative Financial Instruments in the Notes to Condensed Consolidated Financial Statements contained elsewhere in this report for additional information concerning derivative financial instruments.
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Loans and Leases
The following table provides the composition of loans and leases:
 At March 31, 2020At December 31, 2019
(Dollars in thousands)Amount%Amount%
Commercial non-mortgage$5,856,727  28.0  $5,313,989  26.5  
Asset-based1,183,200  5.7  1,049,978  5.2  
Commercial real estate6,132,913  29.4  5,959,969  29.7  
Equipment financing542,470  2.6  533,048  2.7  
Residential4,961,104  23.7  4,944,480  24.7  
Home equity1,976,555  9.5  1,998,631  10.0  
Other consumer218,883  1.0  219,266  1.1  
Unamortized premiums (discounts), net18,986  0.1  16,693  0.1  
Deferred fees, net686  —  932  —  
Total loans and leases$20,891,524  100.0  $20,036,986  100.0  
Total commercial non-mortgage and asset-based loans were $7.0 billion at March 31, 2020, an increase of $676.0 million from December 31, 2019. The net increase primarily related to originations of $505.9 million, as well as draws on lines-of-credit.
Commercial real estate loans were $6.1 billion at March 31, 2020, an increase of $172.9 million from December 31, 2019. The increase is a result of originations of $287.3 million.
Equipment financing was $542.5 million at March 31, 2020, an increase of $9.4 million from December 31, 2019. The net increase is a result of originations of $57.2 million was partially offset by premium/fee amortization and higher prepayments.
Residential loans were $5.0 billion at March 31, 2020, an increase of $16.6 million from December 31, 2019. The net increase is due to originations of $240.2 million essentially offset by premium/fee amortization and higher prepayments.
Total home equity and other consumer loans were $2.2 billion at March 31, 2020, a decrease of $22.5 million from December 31, 2019. The net decrease is primarily due to continued net principal paydowns within the home equity lines.
Credit Policies and Procedures
Webster Bank has credit policies and procedures in place designed to support lending activity within an acceptable level of risk. Management reviews and approves these policies and procedures on a regular basis. To assist management with its review, reports related to loan production, loan quality, concentrations of credit, loan delinquencies, non-performing loans, and potential problem loans are generated by loan reporting systems.
Commercial loans are underwritten after evaluating and understanding the borrower’s ability to operate and service its debt. Assessment of management is a critical element of the underwriting process and credit decision. Once it is determined that the borrower’s management possesses sound ethics and solid business acumen, current and projected cash flows are examined to determine the ability of the borrower to repay obligations as agreed. All transactions are appraised to determine market value. Commercial and industrial loans are primarily made based on the identified cash flows of the borrower and secondarily on the underlying collateral provided by the borrower. The cash flows of borrowers, however, may not be as expected, and the collateral securing these loans may fluctuate in value. Most commercial and industrial loans are secured by the assets being financed and may incorporate personal guarantees of the principals.
Commercial real estate loans are subject to underwriting standards and processes similar to commercial and industrial loans, in addition to those specific to real estate loans. These loans are viewed primarily as cash flow loans and secondarily as loans secured by real estate. Repayment of these loans is largely dependent on the successful operation of the property securing the loan, the market in which the property is located, and the tenants of the property securing the loan. The properties securing the Company’s commercial real estate portfolio are diverse in terms of type and geographic location, which reduces the Company's exposure to adverse economic events that may affect a particular market. Management monitors and evaluates commercial real estate loans based on collateral, geography, and risk grade criteria. Commercial real estate loans may be adversely affected by conditions in the real estate markets or in the general economy. Management periodically utilizes third-party experts to provide insight and guidance about economic conditions and trends affecting its commercial real estate loan portfolio.
Consumer loans are subject to policies and procedures developed to manage the risk characteristics of the portfolio. Policies and procedures, coupled with relatively small individual loan amounts and predominately collateralized structures, spread across many different borrowers, minimize risk. Trend and outlook reports are reviewed by management on a regular basis, with policies and procedures modified, or developed, as needed. Underwriting factors for mortgage and home equity loans include the borrower’s Fair Isaac Corporation (FICO) score, the loan amount relative to property value, and the borrower’s debt to income level and are also influenced by regulatory requirements. Additionally, Webster Bank originates both qualified mortgage and non-qualified mortgage loans as defined by applicable Consumer Financial Protection Bureau (CFPB) rules.
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Asset Quality
The Company manages asset quality leveraging established risk tolerance levels through its underwriting standards, servicing, and portfolio management of loans and leases. Loans and leases, particularly where a heightened risk of loss has been identified, are regularly monitored to mitigate further deterioration which could potentially impact key measures of asset quality in future periods. Past due loans and leases, non-performing assets, and credit loss levels are considered to be key measures of asset quality.
The following table provides key asset quality ratios:
At March 31,
2020
At December 31, 2019
Non-performing loans and leases as a percentage of loans and leases 0.78 %0.75 %
Non-performing assets as a percentage of loans and leases plus other real estate owned (OREO)0.81  0.79  
Non-performing assets as a percentage of total assets 0.53  0.52  
ACL on loans and leases as a percentage of non-performing loans and leases206.37  138.56  
ACL on loans and leases as a percentage of loans and leases1.60  1.04  
Net charge-offs as a percentage of average loans and leases (1)
0.15  0.21  
Ratio of ACL on loans and leases to net charge-offs (1)
10.71x5.09x
(1)Calculated for the March 31, 2020 period based on the year-to-date net charge-offs, annualized.
Potential Problem Loans and Leases
Potential problem loans and leases are defined by management as certain loans and leases that, for;
the commercial portfolio are performing loans and leases that are classified as Substandard and have a well-defined weakness that could jeopardize the full repayment of the debt; and
the consumer portfolio are performing loans 60-89 days past due and accruing.
Potential problem loans and leases exclude loans and leases past due 90 days or more and accruing, non-accrual loans and leases, and troubled debt restructurings (TDRs).
Management monitors potential problem loans and leases due to a higher degree of risk associated those loans and leases. The current expectation of lifetime losses is included in the ACL on loans and leases, however management cannot predict whether these potential problem loans and leases ultimately will become non-performing or result in a loss. The Company had potential problem loans and leases of $239.8 million at March 31, 2020 compared to $216.7 million at December 31, 2019.
Past Due Loans and Leases
The following table provides information regarding loans and leases past due 30 days or more and accruing income:
At March 31, 2020At December 31, 2019
(Dollars in thousands)Amount
% (1)
Amount
% (1)
Commercial non-mortgage$3,795  0.06  $2,697  0.05  
Commercial real estate2,217  0.04  1,700  0.03  
Equipment financing4,405  0.81  5,785  1.09  
Residential 11,814  0.24  13,598  0.28  
Home equity12,647  0.64  13,761  0.69  
Other consumer2,019  0.92  5,074  2.31  
Loans and leases past due 30-89 days36,897  0.18  42,615  0.21  
Commercial non-mortgage loans and leases past due 90 days and accruing75  —  —  —  
Total36,972  0.18  42,615  0.21  
Deferred costs and unamortized premiums (discounts), net 96  92  
Total loans and leases past due 30 days or more and accruing income$37,068  $42,707  
(1)Represents the principal balance of loans and leases past due 30 days or more and accruing income as a percentage of the outstanding principal balance within the comparable loan and lease category.
The balance of loans and leases past due 30 days or more and accruing income decreased $5.6 million at March 31, 2020 compared to December 31, 2019. The ratio of loans and leases past due 30 days or more and accruing income as a percentage of loans and leases decreased to 0.18% at March 31, 2020 as compared to 0.21% at December 31, 2019.
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Non-performing Assets
The following table provides information regarding non-performing assets:
 At March 31, 2020At December 31, 2019
(Dollars in thousands)Amount
% (1)
Amount
% (1)
Commercial non-mortgage$65,127  1.11  $59,360  1.12  
Asset-based137  0.01  139  0.01  
Commercial real estate12,901  0.21  11,554  0.19  
Equipment financing8,950  1.65  5,433  1.02  
Residential42,393  0.85  43,100  0.87  
Home equity31,753  1.61  30,130  1.51  
Other consumer1,032  0.47  1,190  0.54  
Total non-accrual loans and leases162,293  0.78  150,906  0.75  
Deferred costs and unamortized premiums (discounts), net137  153  
Amortized cost of non-accrual loans and leases (2)
$162,430  $151,059  
Total non-accrual loans and leases$162,293  $150,906  
Foreclosed and repossessed assets:
Commercial non-mortgage
121  271  
Residential and consumer6,706  6,203  
Total foreclosed and repossessed assets6,827  6,474  
Total non-performing assets$169,120  $157,380  
(1)Represents the principal balance of non-accrual loans and leases as a percentage of the outstanding principal balance within the comparable loan and lease category.
(2)Includes non-accrual TDRs of $100.9 million at March 31, 2020 and $101.0 million at December 31, 2019.
Non-performing assets increased $11.7 million at March 31, 2020 compared to December 31, 2019. The increase in non-performing assets at March 31, 2020 is primarily due to the commercial non-mortgage and equipment financing. Overall non-performing assets as a percentage of total assets was 0.53% at March 31, 2020 as compared to 0.52% at December 31, 2019.
The following table provides detail of non-performing loan and lease activity:
Three months ended March 31,
(In thousands)20202019
Beginning balance$150,906  $154,750  
Additions33,314  31,422  
Paydowns, net of draws(10,210) (12,998) 
Charge-offs(8,950) (10,496) 
Other(2,767) (3,745) 
Ending balance$162,293  $158,933  
The economic environment and uncertainty related to the pandemic could result in the deterioration of asset quality, particularly in sectors disproportionately impacted from COVID-19 and the related economic slowdown. Commercial loan exposure to these sectors totaled $2.8 billion, or approximately 14% of total loans including retail 5%, transportation 2%, leisure 2%, construction 2%, restaurants 1%, hotels 1%, and oil 1%.
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Allowance for Credit Losses on Loans and Leases
On January 1, 2020, the Company adopted a new accounting standard which introduced the CECL impairment model that applies to most financial assets measured at amortized cost and certain other instruments including the Company’s loans, net investment in leases, off balance sheet credit exposures, and held-to-maturity debt securities. CECL requires the measurement of expected credit losses over the life of the instrument to be recognized at purchase or origination, and also requires consideration of a broader range of reasonable and supportable information including economic forecasts.
Methodology
The Company's policy for ACL on loans and leases is considered a critical accounting policy. The ACL on loans and leases is a contra-asset account that offsets the amortized cost basis of loans and leases for the credit losses expected to occur over the life of the asset. Executive management reviews and advises on the adequacy of the reserve which is maintained at a level management deems sufficient to cover probable losses inherent within the loan and lease portfolios.
The ACL on loans and leases is determined using the CECL model which requires recognition of expected lifetime credit losses at the purchase or origination of an asset. Expected losses are determined through pooled, collective assessment of loans and leases with similar risk characteristics. If the risk characteristics of a loan or lease change and no longer match that of the collective assessment pool it is removed and individually assessed for credit impairment. Management applies significant judgments and assumptions that influence the loss estimate and ACL on loan and lease balances.
Collectively Assessed Loans and Leases. Collectively assessed loans and leases are segmented based on the commercial and consumer portfolios and expected losses are determined using Probability of Default/Loss Given Default (PD/LGD) models. The Company’s PD/LGD calculations are predictive models that measure the current risk profile of the loan pools with forecasts of future macroeconomic conditions, historical loss information, and non-economic qualitative factors, that together determine the overall reserve requirement for collectively assessed loans and leases.
Forecasted economic scenarios are sourced from a third party and data from the baseline forecast scenario is an input to the modeled loss calculation. Macroeconomic variables are used as inputs to the PD/LGD models and are selected based on the correlation of the variables to credit losses for each class of financing receivable as follows: the commercial model uses unemployment, gross domestic product (GDP), and retail sales; the residential model uses the Case Shiller Home Price Index; home equity loan and line of credit models use interest rate spreads between U.S. Treasuries and corporate bonds and the home equity loan model also uses the Federal Housing Finance Agency (FHFA) home price index; personal loan and credit line models use the Case Shiller and FHFA home price indices.
Changes in forecasts of macroeconomic variables will impact expectations of lifetime credit losses calculated by the PD/LGD models. However, the impact of changes in macroeconomic forecasts may be different for each portfolio and will reflect the credit quality and nature of the underlying assets at that time. To further refine the expected loss estimate, non-economic qualitative factors are used as inputs to the modeled loss calculation including: credit concentration, credit quality trends, the quality of internal loan reviews, the nature and volume of portfolio growth, staffing levels, and underwriting exceptions. Management may apply additional qualitative adjustments to reflect our assessment of other relevant facts and circumstances that impact expected credit losses.
These economic and qualitative inputs are used to forecast expected losses over a reasonable and supportable forecast period. The Company uses a 2-year reasonable and supportable forecast period, after which, loss rates revert to historical loss rates on a linear basis over a 1-year reversion period. Historical loss rates are based on approximately 10 years of recently available data and are updated annually.
The collective assessment calculation includes expectations of prepayments and expected recoveries. Extensions, renewals, and modifications are not included in the collective assessment; however, if there is a reasonable expectation of a TDR, the loan is removed from the collective assessment pool and is individually assessed.
Individually Assessed Loans and Leases. When loans and leases no longer match the risk characteristics of the collective assessment pool, they are removed from the collectively assessed population and individually assessed for credit losses. Generally, all non-accrual loans, TDRs, potential TDRs, loans with a charge-off, and collateral dependent loans when the borrower is experiencing financial difficulty, are individually assessed.
Individual assessment for collateral dependent commercial loans facing financial difficulty is based on the fair value of the collateral less estimated cost to sell, or the present value of the expected cash flows from the operation of the collateral, or a scenario weighted approach of both of these methods. If a loan is not collateral dependent, the individual assessment is based on a discounted cash flow approach.
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For collateral dependent commercial loans and leases, Webster's impairment process requires the Company to determine the fair value of the collateral by obtaining a third-party appraisal or asset valuation, an interim valuation analysis, blue book reference, or other internal methods. Fair value of the collateral for commercial loans is reevaluated quarterly. Whenever the Company has a third-party real estate appraisal performed by independent licensed appraisers, a licensed in-house appraisal officer or qualified individual reviews these appraisals for compliance with the Financial Institutions Reform Recovery and Enforcement Act and the Uniform Standards of Professional Appraisal Practice.
Individual assessments for residential and home equity loans are based on a discounted cash flow approach or the fair value of collateral less the estimated costs to sell. Other consumer loans are individually assessed using a loss factor approach based on historical loss rates. For residential and consumer collateral dependent loans, a third-party appraisal is obtained upon loan default. Fair value of the collateral for residential and consumer collateral dependent loans is reevaluated every six months, by either obtaining a new appraisal or other internal valuation method. Fair value is also reassessed, with any excess amount charged off, for residential and home equity loans that reach 180 days past due per Federal Financial Institutions Examination Council guidelines.
A fair value shortfall relative to the amortized cost balance is reflected as an impairment reserve within the ACL on loans and leases. Subsequent to an appraisal or other fair value estimate, should reliable information come to management's attention that the value has declined further, additional impairment may be recorded to reflect the particular situation, thereby increasing the ACL on loans and leases. Any individually assessed loan for which no specific valuation allowance was necessary at March 31, 2020 and December 31, 2019 is the result of either sufficient cash flow or sufficient collateral coverage relative to the amortized cost. If the credit quality subsequently improves the allowance is reversed up to a maximum of the previously recorded credit losses.
The ACL on loans and leases represents the total of estimated losses calculated through collective and individual assessments. To assist management with its review, reports related to loan production, loan quality, concentrations of credit, loan delinquencies, non-performing loans, and potential problem loans are generated by loan reporting systems. While actual future conditions and losses realized may vary significantly from present judgments and assumptions, management believes the ACL on loans and leases is adequate as of March 31, 2020.
Allowance for Credit Losses on Loans and Leases Balances and Ratios
The Company adopted the CECL accounting standard on January 1, 2020, with a cumulative effect adjustment recorded upon adoption which increased the ACL on loans and leases by $57.6 million. Upon adoption, the allowance reflects expected lifetime credit losses of the portfolio.
Over the course of the first quarter of 2020, the COVID-19 pandemic caused significant changes to expectations of economic activity. Rapid changes in macro-economic forecasts required additional qualitative adjustments to the Company's loss calculation to reflect the Company's best estimate of expected lifetime credit losses as of period end. The additional adjustments considered revised forecasts of the macro-economic variables used in the modeled loss calculation including significant unfavorable revisions related to GDP and unemployment. A further adjustment was made to reflect the increase in payment accommodation requests. These factors contributed to the significant reserve increase in the first quarter of 2020. The length and depth of the economic downturn remains highly uncertain and further changes to forecasts will impact loss provisioning in future periods.
At March 31, 2020 the ACL on loans and leases was $334.9 million compared to $209.1 million at December 31, 2019. The increase of $125.8 million in the reserve at March 31, 2020 compared to December 31, 2019 is primarily due to the adoption of CECL, the impact of COVID-19, and loan growth. ACL on loans and leases as a percentage of loans and leases, also known as the reserve coverage, increased to 1.60% at March 31, 2020 from 1.04% at December 31, 2019, reflecting lifetime credit losses under CECL and the impact of COVID-19. ACL on loans and leases as a percentage of non-performing loans and leases increased to 206.37% at March 31, 2020 from 138.56% at December 31, 2019.
For information on the impact of adoption of the CECL model, refer to Note 1: Summary of Significant Accounting Policies in the notes to the Condensed Consolidated Financial Statements contained elsewhere in this report.
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The following table provides a portfolio segment allocation of the ACL on loans and leases:
At March 31, 2020At December 31, 2019
(Dollars in thousands)
Amount (1)
% (1) (2)
Amount (1)
% (1) (2)
Commercial portfolio$261,926  1.91  $161,669  1.26  
Consumer portfolio73,005  1.01  47,427  0.66  
Total ACL on loans and leases$334,931  1.60  $209,096  1.04  
(1)The Company adopted the CECL accounting standard on January 1, 2020. The ACL on loans and leases was calculated in accordance with applicable GAAP for their respective periods.
(2)Percentage represents allocated ACL on loans and leases to total loans and leases within the comparable category. The allocation of a portion of the ACL on loans and leases to one category of loans and leases does not preclude its availability to absorb losses in other categories.
The following table provides detail of activity in the ACL on loans and leases:
At or for the three months ended March 31,
(In thousands)20202019
Beginning balance$209,096  $212,353  
Adoption of ASU No. 2016-13 (CECL)57,568  —  
Provision (1)
76,085  8,600  
Charge-offs:
Commercial non-mortgage(5,439) (7,633) 
Asset-based—  —  
Commercial real estate(30) (973) 
Equipment financing(105) (204) 
Residential(1,511) (251) 
Home equity(861) (1,299) 
Other consumer(2,215) (2,673) 
Total charge-offs(10,161) (13,033) 
Recoveries:
Commercial non-mortgage509  558  
Asset-based 229  
Commercial real estate  
Equipment financing49  11  
Residential235  178  
Home equity1,038  1,686  
Other consumer506  801  
Total recoveries2,343  3,469  
Net charge-offs(7,818) (9,564) 
Ending balance$334,931  $211,389  
(1)The Company adopted the new accounting standard for credit losses on January 1, 2020. For periods subsequent to adoption ACL on loans and leases is calculated under the CECL methodology. The prior periods allowance balances and provision amount follows applicable GAAP for those periods.
The following table provides a summary of net charge-offs to average loans and leases by portfolio segment:
Three months ended March 31,
20202019
(Dollars in thousands)Amount
% (1)
Amount
% (1)
Commercial portfolio$5,010  0.15  $8,006  0.27  
Consumer portfolio2,808  0.16  1,558  0.09  
Net charge-offs$7,818  0.15  $9,564  0.21  
(1)Net charge-offs to average loans and leases, percentage calculated based on period-to-date activity, annualized.
Net charge-offs decreased $1.7 million for the three months ended March 31, 2020 as compared to the same period in 2019.
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Troubled Debt Restructurings
A modified loan is considered a TDR when two conditions are met: (i) the borrower is experiencing financial difficulties; and (ii) the modification constitutes a concession. Modified terms are dependent upon the financial position and needs of the individual borrower. The Company considers all aspects of the restructuring in determining whether a concession has been granted, including the debtor's ability to access market rate funds. In general, a concession exists when the modified terms of the loan are more attractive to the borrower than standard market terms. Common modifications include material changes in covenants, pricing, and forbearance. Loans for which the borrower has been discharged under Chapter 7 bankruptcy are considered collateral dependent TDRs and thus, impaired at the date of discharge and charged down to the fair value of collateral less cost to sell.
The Company’s policy is to place consumer loan TDRs, except those that were performing prior to TDR status, on non-accrual status for a minimum period of six months. Commercial TDRs are evaluated on a case-by-case basis for determination of accrual status. Loans qualify for return to accrual status once they have demonstrated performance with the restructured terms of the loan agreement for a minimum of six months. Generally, a TDR is classified and reported as a TDR for the remaining life of the loan. TDR classification may be removed if the borrower demonstrates compliance with the modified terms for a minimum of six months and through one fiscal year-end, and the restructuring agreement specifies a market rate of interest equal to that which would be provided to a borrower with similar credit at the time of restructuring. In the limited circumstance that a loan is removed from TDR classification, it is the Company’s policy to continue to base its measure of credit loss on the contractual terms specified by the loan agreement.
The following tables provide information for TDRs:
Three months ended March 31,
(In thousands)20202019
Beginning balance$237,438  $230,414  
Additions30,964  26,333  
Paydowns/draws(7,773) (4,550) 
Charge-offs(1,206) (1,432) 
Transfers to OREO(1,296) (356) 
Ending balance$258,127  $250,409  

(In thousands)At March 31,
2020
At December 31,
2019
Accrual status $157,235  $136,449  
Non-accrual status 100,892  100,989  
Total TDRs $258,127  $237,438  
Specific reserves for TDRs included in the balance of ACL on loans and leases$11,984  $12,956  
Additional funds committed to borrowers in TDR status 6,949  4,856  
Overall, TDR balances increased $20.7 million at March 31, 2020 compared to December 31, 2019, while the specific reserves for TDRs decreased from year end, reflective of management’s current assessment of reserve requirements.
Loan Modifications Under the CARES Act and Interagency Statement
In response to the COVID-19 pandemic, relief was provided for certain TDR accounting and disclosure requirements for qualifying loan modifications. Specifically, Section 4013 of the CARES Act provides temporary relief from certain GAAP requirements for modifications related to COVID-19. In addition, on April 7, 2020, a group of banking regulatory agencies issued a revised interagency statement that offers practical expedients for evaluating whether COVID-19 loan modifications are TDRs.
As of March 31, 2020, loan modifications, primarily three month and six month payment deferrals, subject to these relief provisions totaled $49.1 million. For more information on the accounting for loan modifications under Section 4013 of the CARES Act and the revised interagency statement refer to Note 1: Summary of Significant Accounting Policies in the Notes to the Condensed Consolidated Financial Statements contained elsewhere in this report.
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Sources of Funds and Liquidity
Sources of Funds. The primary source of Webster Bank’s cash flow for use in lending and meeting its general operational needs is deposits. Operating activities, such as loan and mortgage-backed securities repayments, and other investment securities sale proceeds and maturities, also provide cash flows. While scheduled loan and investment securities repayments are a relatively stable source of funds, loan and investment securities prepayments and deposit inflows are influenced by prevailing interest rates and local economic conditions and are inherently uncertain. Additional sources of funds are provided by FHLB advances or other borrowings.
Federal Home Loan Bank and Federal Reserve Bank Stock. Webster Bank is a member of the FHLB System, which consists of eleven district Federal Home Loan Banks, each subject to the supervision and regulation of the Federal Housing Finance Agency. An activity-based capital stock investment in the FHLB of Boston is required in order for Webster Bank to access advances and other extensions of credit for sources of funds and liquidity purposes. The FHLB capital stock investment is restricted in that there is no market for it, and it can only be redeemed by the FHLB. Webster Bank held FHLB Boston capital stock of $81.5 million at March 31, 2020 compared to $89.3 million at December 31, 2019 for its membership and for outstanding advances and other extensions of credit. On March 3, 2020, the FHLB paid a cash dividend equal to an annual yield of 5.46%.
Additionally, Webster Bank is required to hold FRB of Boston stock equal to 6% of its capital and surplus of which 50% is paid. The remaining 50% is subject to call when deemed necessary by the Federal Reserve System. The FRB capital stock investment is restricted in that there is no market for it, and it can only be redeemed by the FRB. Webster Bank held $59.9 million and $59.8 million of FRB capital stock at March 31, 2020 and December 31, 2019, respectively.
Deposits. Webster Bank offers a wide variety of deposit products for checking and savings (including: ATM and debit card use, direct deposit, ACH payments, combined statements, mobile banking services, internet-based banking, bank by mail, as well as overdraft protection via line of credit or transfer from another deposit account) designed to meet the transactional, savings, and investment needs for both consumer and business customers throughout its primary market area. Webster Bank manages the flow of funds in its deposit accounts and provides a variety of accounts and rates consistent with Federal Deposit Insurance Corporation (FDIC) regulations. Webster Bank’s Retail Pricing Committee and its Commercial and Institutional Loan and Liability Pricing Committee meet regularly to determine pricing and marketing initiatives.
Total deposits were $24.5 billion at March 31, 2020 compared to $23.3 billion at December 31, 2019. The increase is predominately related to an increase in transactional accounts of $982.7 million, due to credit line draws towards the end of the quarter, and health savings accounts increased $320.0 million due to account and balance growth. See Note 8: Deposits in the Notes to Condensed Consolidated Financial Statements contained elsewhere in this report for additional information.
Borrowings. Borrowings primarily consist of FHLB advances which are utilized as a source of funding for liquidity and interest rate risk management purposes. At March 31, 2020 and December 31, 2019, FHLB advances totaled $1.8 billion and $1.9 billion, respectively. Webster Bank had additional borrowing capacity from the FHLB of approximately $3.3 billion and $2.9 billion at March 31, 2020 and December 31, 2019, respectively. Webster Bank also had additional borrowing capacity at the FRB of approximately $1.4 billion and $0.9 billion at March 31, 2020 and December 31, 2019, respectively.
Securities sold under agreements to repurchase, whereby securities are delivered to counterparties under an agreement to repurchase the securities at a fixed price in the future, to a lesser extent, are also utilized as a source of funding. Unpledged investment securities of $4.3 billion at March 31, 2020 could have been used for collateral on borrowings such as repurchase agreements or, alternatively, to increase borrowing capacity by approximately $4.1 billion at the FHLB or approximately $4.3 billion at the FRB. In addition, Webster Bank may utilize term and overnight Fed funds to meet short-term liquidity needs. At March 31, 2020 and December 31, 2019, these borrowings totaled $1.3 billion and $1.0 billion, respectively.
Long-term debt, which consists of senior fixed-rate notes maturing in 2024 and 2029, and junior subordinated notes maturing in 2033 totaled $0.6 billion and $0.5 billion at March 31, 2020 and December 31, 2019, respectively. The Company terminated the receive fixed/pay floating swaps on $0.3 billion of senior fixed-rate notes in March 2020.
Total borrowed funds were $3.6 billion at March 31, 2020 compared to $3.5 billion at December 31, 2019. Borrowings represented 11.4% and 11.6% of total assets at March 31, 2020 and December 31, 2019, respectively. The increase is due to loan and securities growth exceeding deposit growth. For additional information, see Note 9: Borrowings in the Notes to Condensed Consolidated Financial Statements contained elsewhere in this report.
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Liquidity. Webster meets its cash flow requirements at an efficient cost under various operating environments through proactive liquidity management at both the Holding Company and Webster Bank. Liquidity comes from a variety of cash flow sources such as operating activities, including principal and interest payments on loans and securities, or financing activities, including unpledged investment securities, which can be sold or utilized to secure funding, and new deposits. Webster is committed to maintaining a strong, increasing base of core deposits, consisting of demand, checking, savings, health savings, and money market accounts, to support growth in its loan and lease portfolio. Liquidity is reviewed and managed in order to maintain stable, cost effective funding to promote overall balance sheet strength.
Holding Company Liquidity. The primary source of liquidity at the Holding Company is dividends from Webster Bank. Webster Bank did not pay a dividend to the Holding Company during the three months ended March 31, 2020. To a lesser extent, public offerings, investment income, and net proceeds from investment sales may provide additional liquidity. The main uses of liquidity are the payment of principal and interest to holders of senior notes and junior subordinated debt, the payment of dividends to preferred and common shareholders, repurchases of its common stock, and purchases of investment securities. There are certain restrictions on the payment of dividends by Webster Bank to the Holding Company, which are described in the section captioned "Supervision and Regulation" in Item 1 of Webster’s 2019 Form 10-K. At March 31, 2020, $181.4 million of retained earnings are available for the payment of dividends by Webster Bank to the Holding Company.
The Company has a common stock repurchase program authorized by the Board of Directors, with $123.4 million of remaining repurchase authority at March 31, 2020. In addition, Webster periodically acquires common shares outside of the repurchase program related to stock compensation plan activity. The Company records the purchase of shares of common stock at cost based on the settlement date for these transactions. During the three months ended March 31, 2020, a total of 2,174,943 shares of common stock were repurchased for approximately $79.7 million, of which 2,104,195 shares were purchased under the common stock repurchase program at a cost of approximately $76.6 million, and 70,748 shares were purchased, at market prices, for a cost of approximately $3.2 million, relating to stock compensation plan activity. Given the current economic environment, the Company does not expect to continue repurchases under the common stock repurchase program until further notice.
The liquidity position of the Company is continuously monitored, and adjustments are made to balance between sources and uses of funds as deemed appropriate. Management is not aware of any events that are reasonably likely to have a material adverse effect on the Company’s liquidity, capital resources, or operations. In addition, management is not aware of any regulatory recommendations regarding liquidity, which, if implemented, would have a material adverse effect on the Company.
Webster Bank Liquidity. Webster Bank's primary source of funding is core deposits. The primary use of this funding is for loan funding. Including time deposits, Webster Bank had a loan to total deposit ratio of 85.2% and 85.9% at March 31, 2020 and December 31, 2019, respectively, well positioned within the northeast region and the Company's peer group.
Webster Bank is required by OCC regulations to maintain liquidity sufficient to ensure safe and sound operations. Whether liquidity is adequate, as assessed by the OCC, depends on such factors as the overall asset/liability structure, market conditions, competition, and the nature of the institution’s deposit and loan customers. Webster Bank exceeded all regulatory liquidity requirements as of March 31, 2020. Webster Bank's latest OCC Community Reinvestment Act (CRA) rating was Outstanding. The Company has a detailed liquidity contingency plan designed to respond to liquidity concerns in a prompt and comprehensive manner. The plan is designed to provide early detection of potential problems and details specific actions required to address liquidity stress scenarios.
Applicable OCC regulations require Webster Bank, as a commercial bank, to satisfy certain minimum leverage and risk-based capital requirements. As an OCC regulated commercial institution, it is also subject to a minimum tangible capital requirement. As of March 31, 2020, Webster Bank was in compliance with all applicable capital requirements and exceeded the FDIC requirements for a well-capitalized institution. See Note 11: Regulatory Matters in the Notes to Condensed Consolidated Financial Statements contained elsewhere in this report for a further discussion of regulatory requirements applicable to the Holding Company and Webster Bank.
Off-Balance Sheet Arrangements
Webster engages in a variety of financial transactions that, in accordance with GAAP, are not recorded in the financial statements or are recorded in amounts that differ from the notional amounts. Such transactions are utilized in the normal course of business, for general corporate purposes or for customer financing needs. Corporate purpose transactions are structured to manage credit, interest rate, and liquidity risks, or to optimize capital. Customer transactions are structured to manage their funding requirements or facilitate certain trade arrangements. These transactions give rise to, in varying degrees, elements of credit, interest rate, and liquidity risk. For additional information, refer to Note 2: Variable Interest Entities and Note 18: Commitments and Contingencies in the Notes to Condensed Consolidated Financial Statements contained elsewhere in this report.
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Asset/Liability Management and Market Risk
An effective asset/liability management process must balance the risks and rewards from both short and long-term interest rate risks in determining management strategy and action. To facilitate and manage this process, interest rate sensitivity is monitored on an ongoing basis by the Company's ALCO. The impact has not been calculated for scenarios which would require negative interest rates.
The following table summarizes the estimated impact that gradual parallel changes in interest rates of 100 and 200 basis points might have on net interest income over a twelve month period, starting March 31, 2020 and December 31, 2019 for each subsequent twelve month period as compared to NII assuming no change in interest rates:
NII-200bp-100bp+100bp+200bp
March 31, 2020n/an/a2.1%4.5%
December 31, 2019n/a(4.7)%2.7%4.8%
The following table summarizes the estimated impact that gradual parallel changes in interest rates of 100 and 200 basis points might have on PPNR over a twelve month period, starting March 31, 2020 and December 31, 2019 for each subsequent twelve month period as compared to PPNR assuming no change in interest rates:
PPNR-200bp-100bp+100bp+200bp
March 31, 2020n/an/a3.3%7.2%
December 31, 2019n/a(7.7)%4.1%7.1%
Interest rates are assumed to change up or down in a parallel fashion, and NII and PPNR results in each scenario are compared to a flat rate scenario as a base. The flat rate scenario holds the end of period yield curve constant over a twelve month forecast horizon. The flat rate scenario as of March 31, 2020 and December 31, 2019 assumed a Fed Funds rate of 0.25% and 1.75%, respectively. Asset sensitivity for both NII and PPNR was lower as of March 31, 2020 when compared to December 31, 2019. This lower asset sensitivity is primarily due to the reduction of both the short-term and long-term market rates since December 31, 2019.
Webster can also hold futures, options, and forward foreign currency contracts to minimize the price volatility of certain assets and liabilities. Changes in the market value of these positions are recognized in earnings.
The following table summarizes the estimated impact that yield curve twists or immediate non-parallel changes in interest rates might have on NII for the subsequent twelve month period starting March 31, 2020 and December 31, 2019:
Short End of the Yield CurveLong End of the Yield Curve
NII-100bp-50bp+50bp+100bp-100bp-50bp+50bp+100bp
March 31, 2020n/an/a0.6%1.6%n/a(1.7)%1.4%2.7%
December 31, 2019(5.1)%(2.5)%1.0 %2.1 %(4.7)%(2.2)%1.7 %2.9 %
The following table summarizes the estimated impact that immediate non-parallel changes in interest rates might have on PPNR for the subsequent twelve month period starting March 31, 2020 and December 31, 2019:
Short End of the Yield CurveLong End of the Yield Curve
PPNR-100bp-50bp+50bp+100bp-100bp-50bp+50bp+100bp
March 31, 2020n/an/a0.6%2.2%n/a(3.5)%2.2%4.8%
December 31, 2019(7.9)%(3.8)%1.1%2.4%(8.1)%(3.9)%3.0%5.1%
The non-parallel scenarios are modeled with the short end of the yield curve moving up or down 50 and 100 basis points, while the long end of the yield curve remains unchanged and vice versa. The short end of the yield curve is defined as terms of less than eighteen months, and the long end as terms of greater than eighteen months. The results above reflect the annualized impact of immediate rate changes.
Sensitivity to the short end of the yield curve for NII and PPNR decreased as of March 31, 2020 when compared to December 31, 2019 due to floors on loans. NII and PPNR were less sensitive to changes in the long end of the yield curve as of March 31, 2020 when compared to December 31, 2019 due to increased forecast prepayment speeds resulting from decreases in the long end of the yield curve which shortens asset duration by increasing prepayments for MBS and residential mortgages.
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The following table summarizes the estimated economic value of assets, liabilities, and off-balance sheet contracts at March 31, 2020 and December 31, 2019 and the projected change to economic values if interest rates instantaneously increase or decrease by 100 basis points:
(Dollars in thousands)Book
Value
Estimated
Economic
Value
Estimated Economic Value Change
-100 bp+100 bp
March 31, 2020
Assets$31,654,874  $31,697,220  n/a  $(661,672) 
Liabilities28,564,632  28,747,795  n/a  (940,880) 
Net$3,090,242  $2,949,425  n/a  $279,208  
Net change as % base net economic valuen/a  9.5 %
December 31, 2019
Assets$30,389,344  $29,984,052  $598,578  $(720,572) 
Liabilities27,181,574  26,226,758  839,154  (708,815) 
Net$3,207,770  $3,757,294  $(240,576) $(11,757) 
Net change as % base net economic value(6.4)%(0.3)%
Changes in economic value can be best described using duration. Duration is a measure of the price sensitivity of financial instruments for small changes in interest rates. For fixed-rate instruments, it can also be thought of as the weighted-average expected time to receive future cash flows. For floating-rate instruments, it can be thought of as the weighted-average expected time until the next rate reset. The longer the duration, the greater the price sensitivity for given changes in interest rates. Floating-rate instruments may have durations as short as one day and, therefore, have very little price sensitivity due to changes in interest rates. Increases in interest rates typically reduce the value of fixed-rate assets as future discounted cash flows are worth less at higher discount rates. A liability's value decreases for the same reason in a rising rate environment. A reduction in value of a liability is a benefit to Webster.
Duration gap is the difference between the duration of assets and the duration of liabilities. A duration gap near zero implies that the balance sheet is matched and would exhibit no change in estimated economic value for a small change in interest rates. Webster's duration gap was negative 2.0 years at March 31, 2020 and negative 0.8 years at December 31, 2019. A negative duration gap implies that liabilities are longer than assets and, therefore, they have more price sensitivity than assets and will reset their interest rates slower than assets. Consequently, Webster's net estimated economic value would generally be expected to increase when interest rates rise as the benefit of the decreased value of liabilities would more than offset the decreased value of assets. The opposite would generally be expected to occur when interest rates fall. Earnings would also generally be expected to increase when interest rates rise and decrease when interest rates fall over the longer term absent the effects of new business booked in the future. As of March 31, 2020, long-term rates have fallen by over 100 basis points when compared to December 31, 2019. This lower starting point shortens asset duration by increasing residential loan and MBS prepayment speeds.
These estimates assume that management does not take any additional action to mitigate any positive or negative effects from changing interest rates. The earnings and economic values estimates are subject to factors that could cause actual results to differ. Management believes that Webster's interest rate risk position at March 31, 2020 represents a reasonable level of risk given the current interest rate outlook. Management, as always, is prepared to take additional action in the event that interest rates do change rapidly.
For a detailed description of the Company's asset/liability management process, refer to the section captioned "Asset/Liability Management and Market Risk" in Item 7. Management's Discussion And Analysis Of Financial Condition And Results Of Operations included in its Form 10-K for the year ended December 31, 2019.
Impact of Inflation and Changing Prices
The Condensed Consolidated Financial Statements and related data presented herein have been prepared in accordance with GAAP, which requires the measurement of financial position and operating results principally in terms of historical dollars without considering changes in the relative purchasing power of money over time due to inflation.
Unlike most industrial companies, substantially all of the assets and liabilities of a banking institution are monetary in nature. As a result, interest rates have a more significant impact on Webster's performance than the effects of general levels of inflation. Interest rates do not necessarily move in the same direction or in the same magnitude as the price of goods and services.
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Use of Estimates
Economic and market assumptions are key factors in developing estimates. Declining economic activity and volatile market conditions related to the COVID-19 pandemic have impacted and may continue to impact our accounting estimates, particularly those described below. Actual results could differ significantly from our assumptions resulting in material changes for impacted accounting estimates in future periods.
Allowance for credit losses. Our credit loss allowances under the CECL model reflect our estimate of lifetime credit losses on loans and leases, held-to-maturity debt securities, and unfunded commitments. In addition, when the amortized cost of an available-for-sale debt security exceeds its fair value, an expected credit loss is measured using a discounted cash flow approach recognized through our credit loss allowances. The recorded allowances may be insufficient if the impact of COVID-19 is prolonged resulting in decreases in housing activity, employment levels, and economic activity beyond current estimated levels. Refer to the Allowance for Credit Losses on Loans and Leases section of Management’s Discussion and Analysis within this document for further discussion on the methodology for calculating the allowance for credit losses on loans and leases, the most material of our allowances.
Deferred tax assets. We may not be able to fully realize our net DTAs if expectations of our future results of operations were to continue to decline over the longer term. As of March 31, 2020, we had $80.3 million in net DTAs including $31.4 million attributable to state and local tax net operating loss (NOL) and credit carryforwards available to offset taxable income in future periods and reduce our income taxes payable in those future periods. The NOL and credit carryforwards are subject to expiration if they are not used within certain periods. Of the $31.4 million of net DTAs, $7.6 million is scheduled to expire within the next four years, including $7.0 million in 2024, and $23.8 million is scheduled to expire between 2025 and 2032. We regularly assess all available positive and negative evidence to determine whether it is more-likely-than-not that sufficient taxable income will be generated in future periods to realize our net DTAs. To help determine whether sufficient taxable income is expected to be generated in the proper future periods we must forecast our expected future results of operations. The economic decline and market volatility as a result of COVID-19 has increased the uncertainty inherent in such expectations, and in the realizability of our net DTAs. At this time, we consider it more-likely-than-not that we will realize sufficient taxable income in future periods to realize our net DTAs. However, it is possible that some or all of our NOL or credit carryforwards could expire unused if the impact of COVID-19 is prolonged and negatively affects our current expectation that sufficient taxable income will more-likely-than-not be generated in future periods over the longer term. If we were to conclude that a significant portion of our net DTAs is not more-likely-than-not to be realized, the associated valuation allowance would increase, the recognition of which may have a material adverse effect on our financial position and results of operations.
Goodwill. The net carrying amount for goodwill at March 31, 2020 was $538.4 million, comprised of $516.6 million in Community Banking and $21.8 million in HSA Bank. We evaluate goodwill for impairment at least annually, but more frequently when there are indications that the fair value of a reporting unit is below its carrying value. Significant factors in the consideration of goodwill for impairment include expectations of future cash flows, market capitalization relative to book value, and expected growth rates. The declining share price of our stock due to COVID-19 has caused our market capitalization to fall below book value. A sustained decrease in share price may indicate the fair value for one or more of our reporting units is below carrying value. In addition, expectations of future cash flows and growth rates have become increasingly uncertain due to the inability to predict the length and depth of any recession caused by the pandemic. Continued declines to economic forecasts may require us to record charges related to the impairment of our goodwill. If we were to conclude that a future write-down is necessary, we would record the appropriate charge, which may have a material adverse effect on our results of operations.
Counterparty credit risk. To accommodate customers, we offer interest rate swaps on loans and do not exchange cash or securities collateral as the derivative is cross-collateralized by the underlying loan collateral. As of March 31, 2020, we had $352 million in derivative assets related to these customer swap arrangements recorded within accrued interest receivable and other assets on the consolidated balance sheet. Derivatives are held at fair value including consideration of counterparty credit risk. If the economic impact of COVID-19 causes credit spreads to significantly increase or collateral values to significantly decrease we may be required to reduce the fair value of our customer derivatives to reflect increased counterparty credit risk which could have a material adverse effect on our financial position, results of operations, and regulatory capital ratios.
Right-of-use (ROU) lease assets. For leases where we are the lessee, an ROU lease asset is recorded within property, plant and equipment on the consolidated balance sheet. As of March 31, 2020, ROU lease assets were $158 million and represent the present value of future minimum lease payments. ROU lease assets are tested for impairment when circumstances indicate that the carrying amount may not be recoverable. Our ROU lease assets primarily represent real estate including retail banking center locations and office space. If the impact of COVID-19 continues over an extended period of time, causing any of those locations to be underutilized, we may be required to write-down the carrying value. Recording an impairment of these assets may have a material adverse effect on our results of operations and regulatory capital ratios.
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Investments in equity securities. Our equity investments include tax credit finance investments, Small Business Investment Companies, and other strategic direct investments. As of March 31, 2020, equity investments represented $70 million recorded within accrued interest receivable and other assets on the consolidated balance sheet. Equity investments are subject to various impairment standards depending on the nature of the investment. If our equity investments experience significant losses or we are otherwise required to record an impairment to these investments as a result of COVID-19, there may be a material adverse effect on our financial position, results of operations, and regulatory capital ratios.
Application of Critical Accounting Policies and Accounting Estimates
The Company’s significant accounting policies are described in Note 1 to the Consolidated Financial Statements included in its 2019 Annual Report on Form 10-K. Modifications to significant accounting policies, if made during the year, are described in Note 1 to the Condensed Consolidated Financial Statements included in Item 1 of this report. The preparation of the Condensed Consolidated Financial Statements in accordance with GAAP and practices generally applicable to the financial services industry requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues, and expenses, and to disclose contingent assets and liabilities. Actual results could differ from those estimates.
Management has identified the Company's most critical accounting policies as:
allowance for credit losses on loans and leases; and
realizability of deferred tax assets.
These particular accounting policies are considered most critical in that they are important to the Company’s financial condition and results, and they require management’s subjective and complex judgment as a result of the need to make estimates about the effects of matters that are inherently uncertain.
Accounting policies and estimates, including the nature of the estimates and types of assumptions used, are described throughout Part II, Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations included in Webster's 2019 Form 10-K, and Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations, of this report.
Recently Issued Accounting Standards Updates
Refer to Note 1: Summary of Significant Accounting Policies in the Notes to Condensed Consolidated Financial Statements contained elsewhere in this report for a summary of recently issued ASUs and the expected impact on the Company's financial statements.
Supervision and Regulation
The following information is intended to update, and should be read in conjunction with, the information contained under the caption “Supervision and Regulation” in the Company’s Annual Report on Form 10-K. In response to the COVID-19 pandemic, the CARES Act was signed into law by President Trump on March 27, 2020, with an additional relief package signed into law on April 24, 2020. The CARES Act provides for approximately $2.7 trillion in emergency economic relief measures including, among other things, loan programs for small and mid-sized businesses and other economic relief for impacted businesses and industries, including financial institutions. Many of the CARES Act’s programs are dependent upon the direct involvement of U.S. financial institutions and will be implemented through rules and guidance adopted by federal departments and agencies, including the U.S. Department of Treasury, the Federal Reserve and other federal bank regulatory authorities, including those with direct supervisory jurisdiction over the Company and the Bank.
Set forth below is a brief overview of certain provisions of the CARES Act and certain other regulations and supervisory guidance related to the COVID-19 pandemic that are applicable to the operations and activities of the Company and its subsidiaries, including the Bank. The following description is qualified in its entirety by reference to the full text of CARES Act and the statutes, regulations, and policies described herein. Such statutes, regulations, and policies are subject to ongoing review by U.S. Congress and federal regulatory authorities. Future amendments to the provisions of the CARES Act or changes to any of the statutes, regulations, or regulatory policies applicable to the Company and its subsidiaries could have a material effect on the Company. Many of the requirements called for in the CARES Act and related regulations and supervisory guidance will be implemented over time and most will be subject to implementing regulations over the course of the coming weeks. The Company will continue to assess the impact of the CARES Act and other statutes, regulations and supervisory guidance related to the COVID-19 pandemic.
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CARES Act
Paycheck Protection Program (PPP). The CARES Act amends the SBA loan program, which the Bank participates in, to create a guaranteed, unsecured loan program, the PPP, to fund compensation and certain other eligible operational costs of eligible businesses, organizations and self-employed persons during COVID-19. Nearly $660 billion in funds have been authorized for the PPP, which the SBA will use to guarantee 100% of the amounts loaned under the PPP by lenders to eligible small businesses, nonprofits, veterans organizations, and tribal businesses. The Company is a participating lender in the PPP.
Troubled Debt Restructuring and Loan Modifications for Affected Borrowers. The CARES Act permits financial institutions to suspend requirements under GAAP for loan modifications to borrowers affected by COVID-19 that would otherwise be characterized as TDRs and suspend any determination related thereto if (i) the loan modification is made between March 1, 2020 and the earlier of December 31, 2020 or 60 days after the end of the coronavirus emergency declaration and (ii) the applicable loan was not more than 30 days past due as of December 31, 2019. In addition, federal bank regulatory authorities have issued guidance to encourage financial institutions to make loan modifications for borrowers affected by COVID-19 and have assured financial institutions that they will neither receive supervisory criticism for such prudent loan modifications, nor be required by examiners to automatically categorize COVID-19-related loan modifications as TDRs. The Company is applying this guidance to qualifying loan modifications.
Debt Guarantees, Account Insurance Increase, and Temporary Lending Limit Relief. The CARES Act also authorized several key initiatives directly applicable to federal bank regulatory authorities, including (i) the establishment of a program by the FDIC to guarantee the debt obligations of solvent insured depository institutions and their affiliates (including their holding companies) through December 31, 2020, (ii) an increase by the FDIC and the National Credit Union Association to the insurance coverage on any non-interest-bearing transaction accounts through December 31, 2020, and (iii) the waiver by the OCC of single borrower lending limits for national banks and federal savings associations until the earlier of the termination date of the coronavirus national emergency declaration and December 31, 2020.
Federal Reserve Programs and Initiatives
The CARES Act encourages the Federal Reserve, in coordination with the Secretary of the Treasury, to establish or implement various programs to help midsize businesses, nonprofits, and municipalities, including (i) a Midsize Business/Nonprofit Organization Program to provide financing to banks and other lenders to make direct loans to eligible businesses and nonprofit organizations with between 500 and 10,000 employees and (ii) the Municipal Liquidity Facility, provide liquidity to the financial system that supports states and municipalities. On April 9, 2020, the Federal Reserve announced and solicited comments regarding the Main Street Lending Program, which would implement certain of these recommendations. Further action regarding the Main Street Lending Program is expected soon.
Separately and in response to COVID-19, the Federal Reserve’s Federal Open Market Committee (FOMC) has set the federal funds target rate – i.e., the interest rate at which depository institutions such as the Bank lend reserve balances to other depository institutions overnight on an uncollateralized basis – to an historic low. On March 16, 2020, the FOMC set the federal funds target rate at 0-0.25%. Consistent with Federal Reserve policy, the Federal Reserve has committed to the use of overnight reverse repurchase agreements as a supplementary policy tool, as necessary, to help control the federal funds rate and keep it in the target range set by the FOMC. The Federal Reserve has also announced an interim final rule to amend Regulation D to delete the six-per-month transfer limit for savings deposits. The interim final rule allows depository institutions such as Webster Bank to suspend enforcement of the six-per-month transfer limit and to allow their customers to make an unlimited number of transfers and withdrawals from their savings deposits during this difficult economic time. Accordingly, Webster Bank has chosen to temporarily suspend enforcement of the six-per-month transfer limit.
In addition, the Federal Reserve has expanded the size and scope of three existing programs to mitigate the economic impact of the COVID-19 outbreak: (i) the Primary Market Corporate Credit Facility; (ii) the Secondary Market Corporate Credit Facility; and (iii) the Term Asset-Backed Securities Loan Facility. The Federal Reserve has also established two new program facilities – the Money Market Mutual Fund Liquidity Facility and the Commercial Paper Funding Facility – to broaden its support for the flow of credit to households and businesses during COVID-19.
Temporary Regulatory Capital Relief related to Impact of CECL
Concurrent with enactment of the CARES Act, the federal bank regulatory authorities issued an interim final rule to provide banking organizations that are required to implement CECL before the end of 2020 the option to delay the estimated impact on regulatory capital by up to two years, with a three-year transition period to phase out the cumulative benefit to regulatory capital provided during the two-year delay. The Company has elected this capital relief and will delay the regulatory capital impact of adopting CECL during the first quarter of 2020.
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Temporary Bank Secrecy Act (BSA) Reporting Relief
The U.S. Department of the Treasury’s Financial Crimes Enforcement Network (FinCEN) has provided targeted relief from certain BSA reporting requirements and has provided updated guidance to financial institutions on complying with such requirements during COVID-19. Specifically, FinCEN has (i) granted targeted relief to financial institutions participating in the PPP, stating that PPP loans to existing customers will not require re-verification under applicable BSA requirements, unless re-verification is otherwise required under the financial institution’s risk-based BSA compliance program, (ii) acknowledged that there may be “reasonable delays in compliance” due to COVID-19, and (iii) temporarily suspended implementation of its February 2020 ruling, which would have entailed significant changes to currency transaction reporting filing requirements for transactions involving sole proprietorship and entities operating under a “doing business as” or other assumed name.
Separately, the OCC issued OCC Bulletin 2020-34 in support of the FinCEN Statement and encouraged all national banks to follow a risk-based approach to their BSA compliance programs. The OCC also confirmed that it will consider the actions taken by a national bank to protect and assist employees, customers and others in response to the COVID-19 pandemic when evaluating the bank’s BSA compliance program, including any reasonable delays in BSA report filings, beneficial ownership verification or re-verification, and other risk management processes.

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ITEM 1. FINANCIAL STATEMENTS
WEBSTER FINANCIAL CORPORATION AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
March 31,
2020
December 31,
2019
(In thousands, except share data)(Unaudited)
Assets:
Cash and due from banks$198,458  $185,341  
Interest-bearing deposits69,482  72,554  
Investment securities available-for-sale, at fair value3,016,631  2,925,833  
Investment securities held-to-maturity (fair value of $5,642,527 and $5,380,653)
5,486,206  5,293,918  
Allowance for credit losses on investment securities held-to-maturity(312)   
Investment securities held-to-maturity, net5,485,894  5,293,918  
Federal Home Loan Bank and Federal Reserve Bank stock141,327  149,046  
Loans held for sale (valued under fair value option $22,147 and $35,750)
22,448  36,053  
Loans and leases20,891,524  20,036,986  
Allowance for credit losses on loans and leases(334,931) (209,096) 
Loans and leases, net20,556,593  19,827,890  
Deferred tax assets, net80,318  61,975  
Premises and equipment, net268,420  270,413  
Goodwill538,373  538,373  
Other intangible assets, net20,955  21,917  
Cash surrender value of life insurance policies554,231  550,651  
Accrued interest receivable and other assets701,744  455,380  
Total assets$31,654,874  $30,389,344  
Liabilities and shareholders' equity:
Deposits:
Non-interest-bearing$4,883,436  $4,446,463  
Interest-bearing19,630,401  18,878,283  
Total deposits24,513,837  23,324,746  
Securities sold under agreements to repurchase and other borrowings1,262,749  1,040,431  
Federal Home Loan Bank advances1,773,399  1,948,476  
Long-term debt571,212  540,364  
Operating lease liabilities177,061  174,396  
Accrued expenses and other liabilities266,374  153,161  
Total liabilities28,564,632  27,181,574  
Shareholders’ equity:
Preferred stock, $0.01 par value; Authorized - 3,000,000 shares:
Series F issued and outstanding (6,000 shares)
145,037  145,037  
Common stock, $0.01 par value; Authorized - 200,000,0000 shares:
Issued (93,686,311 shares)
937  937  
Paid-in capital1,101,324  1,113,250  
Retained earnings2,009,541  2,061,352  
Treasury stock, at cost (3,514,769 and 1,659,749 shares)
(141,797) (76,734) 
Accumulated other comprehensive loss, net of tax(24,800) (36,072) 
Total shareholders' equity3,090,242  3,207,770  
Total liabilities and shareholders' equity$31,654,874  $30,389,344  
See accompanying Notes to Condensed Consolidated Financial Statements.
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WEBSTER FINANCIAL CORPORATION AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF INCOME (Unaudited)
Three months ended March 31,
(In thousands, except per share data)20202019
Interest Income:
Interest and fees on loans and leases$216,187  $228,764  
Taxable interest and dividends on investments52,622  51,876  
Non-taxable interest on investment securities5,486  5,402  
Loans held for sale175  148  
Total interest income274,470  286,190  
Interest Expense:
Deposits27,843  31,020  
Securities sold under agreements to repurchase and other borrowings3,730  2,752  
Federal Home Loan Bank advances6,869  7,785  
Long-term debt5,227  3,082  
Total interest expense43,669  44,639  
Net interest income230,801  241,551  
Provision for credit losses76,000  8,600  
Net interest income after provision for credit losses154,801  232,951  
Non-interest Income:
Deposit service fees42,570  43,024  
Loan and lease related fees6,496  7,819  
Wealth and investment services8,739  7,651  
Mortgage banking activities2,893  764  
Increase in cash surrender value of life insurance policies3,580  3,584  
Gain on sale of investment securities, net8    
Other income9,092  5,770  
Total non-interest income73,378  68,612  
Non-interest Expense:
Compensation and benefits101,887  97,785  
Occupancy14,485  14,696  
Technology and equipment27,837  25,697  
Intangible assets amortization962  962  
Marketing3,502  3,328  
Professional and outside services5,663  6,048  
Deposit insurance4,725  4,430  
Other expense19,775  22,740  
Total non-interest expense178,836  175,686  
Income before income tax expense49,343  125,877  
Income tax expense11,144  26,141  
Net income38,199  99,736  
Preferred stock dividends and other(2,178) (2,187) 
Earnings applicable to common shareholders$36,021  $97,549  
Earnings per common share:
Basic$0.40  $1.06  
Diluted0.39  1.06  
See accompanying Notes to Condensed Consolidated Financial Statements.

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WEBSTER FINANCIAL CORPORATION AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (Unaudited)
 Three months ended March 31,
(In thousands)20202019
Net income$38,199  $99,736  
Other comprehensive (loss) income, net of tax:
Investment securities available-for-sale(15,689) 27,559  
Derivative instruments26,232  196  
Defined benefit pension and other postretirement benefit plans729  1,056  
Other comprehensive (loss) income, net of tax11,272  28,811  
Comprehensive income$49,471  $128,547  
See accompanying Notes to Condensed Consolidated Financial Statements.

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WEBSTER FINANCIAL CORPORATION AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY (Unaudited)
At or for the three months ended March 31, 2020
(In thousands, except per share data)Preferred
Stock
Common
Stock
Paid-In
Capital
Retained
Earnings
Treasury
Stock, at cost
Accumulated
Other
Comprehensive
Loss, Net of Tax
Total
Shareholders'
Equity
Balance at December 31, 2019$145,037  $937  $1,113,250  $2,061,352  $(76,734) $(36,072) $3,207,770  
Cumulative effect of changes in accounting principles—  —  —  (51,213) —  —  (51,213) 
Net income—  —  —  38,199  —  —  38,199  
Other comprehensive income, net of tax—  —  —  —  —  11,272  11,272  
Common stock dividends/equivalents $0.40 per share
—  —  —  (36,828) —  —  (36,828) 
Series F preferred stock dividends $328.125 per share
—  —  —  (1,969) —  —  (1,969) 
Stock-based compensation—  —  (11,821)   14,430  —  2,609  
Exercise of stock options—  —  (105) —  223  —  118  
Common shares acquired from stock compensation plan activity—  —  —  —  (3,160) —  (3,160) 
Common stock repurchase program—  —  —  —  (76,556) —  (76,556) 
Balance at March 31, 2020$145,037  $937  $1,101,324  $2,009,541  $(141,797) $(24,800) $3,090,242  
At or for the three months ended March 31, 2019
(In thousands, except per share data)Preferred
Stock
Common
Stock
Paid-In
Capital
Retained
Earnings
Treasury
Stock, at cost
Accumulated
Other
Comprehensive
Loss, Net of Tax
Total
Shareholders'
Equity
Balance at December 31, 2018$145,037  $937  $1,114,394  $1,828,303  $(71,504) $(130,652) $2,886,515  
Cumulative effect of changes in accounting principles—  —  —  (515) —  —  (515) 
Net income—  —  —  99,736  —  —  99,736  
Other comprehensive income, net of tax—  —  —  —  —  28,811  28,811  
Common stock dividends/equivalents $0.33 per share—  —    (30,589) —  —  (30,589) 
Series F preferred stock dividends $328.125 per share—  —  —  (1,969) —  —  (1,969) 
Stock-based compensation—  —    904  2,072  —  2,976  
Exercise of stock options—  —  (1,287) —  1,691  —  404  
Common shares acquired from stock compensation plan activity—  —  —  —  (6,111) —  (6,111) 
Common stock repurchase program—  —  —  —  (13,003) —  (13,003) 
Balance at March 31, 2019$145,037  $937  $1,113,107  $1,895,870  $(86,855) $(101,841) $2,966,255  
See accompanying Notes to Condensed Consolidated Financial Statements.
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WEBSTER FINANCIAL CORPORATION AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited)
 Three months ended March 31,
(In thousands)20202019
Operating Activities:
Net income$38,199  $99,736  
Adjustments to reconcile net income to net cash provided by operating activities:
Provision for credit losses76,000  8,600  
Deferred tax (benefit) expense(6,518) 9,939  
Depreciation and amortization9,063  9,636  
Amortization of premiums/discounts, net10,345  10,604  
Stock-based compensation2,609  2,976  
Gain on sale, net of write-down, on foreclosed and repossessed assets(363) (457) 
Loss on sale, net of write-down, on premises and equipment100  446  
Gain on the sale of investment securities, net(8)   
Increase in cash surrender value of life insurance policies(3,580) (3,584) 
Gain from life insurance policies(6) (64) 
Mortgage banking activities(2,893) (764) 
Proceeds from sale of loans held for sale75,594  20,613  
Origination of loans held for sale(59,562) (33,168) 
Net change in right-of-use lease assets(2,660) (654) 
Net increase in derivative contract assets net of liabilities(189,718) (45,896) 
Net decrease (increase) in accrued interest receivable and other assets5,447  (23,004) 
Net increase (decrease) in accrued expenses and other liabilities(13,637) (11,625) 
Net cash (used for) provided by operating activities(61,588) 43,334  
Investing Activities:
Purchases of available-for-sale investment securities(122,353) (126,717) 
Proceeds from available-for-sale investment securities maturities/principle repayments124,848  81,858  
Proceeds from sales of available for sale investment securities8,963    
Purchases of held-to-maturity investment securities(371,935) (269,670) 
Proceeds from held-to-maturity investment securities maturities/principle repayments172,032  108,732  
Net proceeds from Federal Home Loan Bank stock7,719  42,612  
Alternative investments capital call, net(2,192) (700) 
Net increase in loans(863,351) (361,881) 
Proceeds from loans not originated for sale390  4,395  
Proceeds from life insurance policies750  2,270  
Proceeds from the sale of foreclosed and repossessed assets2,636  5,561  
Additions to premises and equipment(3,548) (5,963) 
Net cash used for investing activities(1,046,041) (519,503) 
See accompanying Notes to Condensed Consolidated Financial Statements.
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WEBSTER FINANCIAL CORPORATION AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited), continued
 Three months ended March 31,
(In thousands)20202019
Financing Activities:
Net increase in deposits1,188,728  890,903  
Proceeds from Federal Home Loan Bank advances2,950,000  1,400,000  
Repayments of Federal Home Loan Bank advances(3,125,077) (2,275,078) 
Net increase in securities sold under agreements to repurchase and other borrowings222,318  106,191  
Issuance of long-term debt  300,000  
Debt issuance costs  (3,642) 
Dividends paid to common shareholders(36,728) (30,366) 
Dividends paid to preferred shareholders(1,969) (1,969) 
Exercise of stock options118  404  
Common stock repurchase program(76,556) (13,003) 
Common shares purchased related to stock compensation plan activity(3,160) (6,111) 
Net cash provided by financing activities1,117,674  367,329  
Net increase (decrease) in cash and cash equivalents10,045  (108,840) 
Cash and cash equivalents at beginning of period257,895  329,499  
Cash and cash equivalents at end of period$267,940  $220,659  
Supplemental disclosure of cash flow information:
Interest paid$50,327  $43,372  
Income taxes paid4,928  4,274  
Noncash investing and financing activities:
Transfer of loans and leases to foreclosed properties and repossessed assets$2,627  $3,735  
Transfer of loans from loans and leases to loans-held-for-sale214  436  
Right-of-use lease assets recorded upon ASU adoption  157,234  
Lessee operating lease liabilities recorded upon ASU adoption  178,802  

See accompanying Notes to Condensed Consolidated Financial Statements.
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Note 1: Summary of Significant Accounting Policies
Nature of Operations
Webster Financial Corporation (the Holding Company) is a bank holding company and financial holding company under the Bank Holding Company Act, incorporated under the laws of Delaware in 1986 and headquartered in Waterbury, Connecticut. Webster Bank, National Association (Webster Bank) is the principal consolidated subsidiary of Webster Financial Corporation. Webster Bank and its HSA Bank division deliver a wide range of banking, investment, and financial services to individuals, families, and businesses.
Webster Bank serves consumer and business customers with mortgage lending, financial planning, trust, and investment services through a distribution network consisting of banking centers, ATMs, a customer care center, and a full range of web and mobile-based banking services throughout southern New England and Westchester County, New York. It also offers equipment financing, commercial real estate lending, asset-based lending, and treasury and payment solutions primarily in the eastern U.S. HSA Bank is a leading provider of health savings accounts, while also delivering health reimbursement arrangements, and flexible spending and commuter benefit account administration services to employers and individuals in all 50 states.
Basis of Presentation
The accounting and reporting policies of the Company that materially affect its financial statements conform with U.S. GAAP. The accompanying unaudited Condensed Consolidated Financial Statements of the Company have been prepared in conformity with the instructions for Form 10-Q and Rule 10-01 of Regulation S-X. Accordingly, they do not include all the information and notes required by GAAP for complete financial statements and should be read in conjunction with the Company's Consolidated Financial Statements, and related Notes, for the year ended December 31, 2019, included in our Form 10-K filed with the SEC. There have been changes to the Company's significant accounting policies since December 31, 2019. The impacted policies are described within the Recently Adopted Accounting Standards Updates section of this note.
Certain prior period amounts have been reclassified to conform to the current year's presentation. These reclassifications had an immaterial effect on the Company's consolidated financial statements.
Use of Estimates
The preparation of financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities as well as income and expense during the reporting period. Economic and market assumptions are key factors in developing estimates. Declining economic activity and volatile market conditions related to the COVID-19 pandemic have impacted and may continue to impact accounting estimates. Actual results could differ significantly from assumptions previously used resulting in material changes for impacted accounting estimates in future periods. Operating results for the interim periods disclosed herein are not necessarily indicative of the results that may be expected for the full year or any future period.
Recently Adopted Accounting Standards Updates
Effective January 1, 2020, the following new accounting guidance was adopted by the Company:
ASU No. 2020-04, Reference Rate Reform (Topic 848) - Facilitation of the Effects of Reference Rate Reform on Financial Reporting.
The Update provides optional expedients and exceptions available to contracts, hedging relationships, and other transactions affected by reference rate reform. In addition to expedients for contract modifications, the Update allows for a one-time transfer or sale of held-to-maturity securities that reference an eligible rate. The Company will consider this one-time securities transfer along with other expedients available under the Update as the Company proceeds with reference rate reform activities. For additional information on reference rate reform refer to the risk factors previously disclosed in Webster's Annual Report on Form 10-K for the year ended December 31, 2019.
The Update became effective during the first quarter 2020, and applies to contract modifications and amendments made as of the beginning of the reporting period including the Update issuance date, March 12, 2020, and applies through December 31, 2022. The adoption of this guidance did not have a material effect on the Company's consolidated financial statements.
ASU No. 2019-04, Codification Improvements to Topic 326, Financial Instruments - Credit Losses, Topic 815, Derivatives and Hedging, and Topic 825, Financial Instruments.
The Update amends guidance on credit losses, hedge accounting, and recognition and measurement of financial instruments. The changes provide clarifications and codification improvements in relation to recently issued accounting updates. The amendments to the guidance on credit losses are considered in the paragraphs below related to our adoption of ASU 2016-13, and has been adopted concurrently with those Updates.
The Company adopted the Update during the first quarter 2020 on a prospective basis. The adoption of this guidance did not have a material effect on the Company's consolidated financial statements.
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ASU No. 2018-15, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40) - Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract.
The Update aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software. The updated guidance also requires an entity to amortize the capitalized implementation costs as an expense over the term of the hosting arrangement and to present in the same income statement line item as the fees associated with the hosting arrangement.
The Company adopted the Update during the first quarter 2020 on a prospective basis to all implementation costs incurred after the date of adoption. The adoption of this guidance did not have a material effect on the Company's consolidated financial statements.
ASU No. 2018-13, Fair Value Measurement (Topic 820) - Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement.
The Update modifies the disclosure requirements for fair value measurements. The updated guidance no longer requires entities to disclose the amount and reasons for transfers between Level 1 and Level 2 of the fair value hierarchy. However, it requires public companies to disclose changes in unrealized gains and losses for the period included in other comprehensive income (OCI) for recurring Level 3 fair value measurements held at the end of the reporting period and the range and weighted average of significant unobservable inputs used to develop Level 3 measurements.
The Company adopted the Update during the first quarter 2020 on a prospective basis. The adoption of this guidance did not have a material effect on the Company's consolidated financial statements.
ASU No. 2017-04, Intangibles - Goodwill and Other (Topic 350) - Simplifying the Test for Goodwill Impairment.
The Update simplifies quantitative goodwill impairment testing by requiring entities to compare the fair value of a reporting unit with its carrying amount and recognize an impairment charge for any amount by which the carrying amount exceeds the fair value of a reporting unit, up to but not exceeding the amount of goodwill allocated to the reporting unit.
The Update changes current guidance by eliminating the second step of the goodwill impairment analysis which involves calculating the implied fair value of goodwill determined in the same manner as the amount of goodwill recognized in a business combination upon acquisition. Entities still have the option to first perform a qualitative assessment for a reporting unit to determine if the quantitative impairment test is necessary.
The Company adopted the Update during the first quarter 2020 on a prospective basis. The adoption of this guidance did not have a material effect on the Company's consolidated financial statements.
ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326) - Measurement of Credit Losses on Financial Instruments and subsequent ASUs issued to clarify this Topic.
The Updates replace the existing incurred loss approach for recognizing credit losses with a new credit loss methodology known as the current expected credit loss (CECL) model. The CECL methodology requires earlier recognition of credit losses using a lifetime credit loss measurement approach for financial assets carried at amortized cost. The Updates also revised the accounting for credit losses on available-for-sale debt securities, which is outside the scope of the CECL methodology.
The CECL accounting model applies to all assets measured at amortized cost including loans, net investments in leases, off balance sheet credit exposures, and held-to-maturity debt securities. CECL requires recognition of credit losses at purchase or origination using a lifetime credit loss measurement approach. The allowance for credit losses is based on the composition, characteristics, and credit quality of the loan and securities portfolios as of the reporting date and includes consideration of current economic conditions and reasonable and supportable forecasts at that date. The CECL methodology also requires consideration of a broader range of reasonable and supportable information to determine the allowance for credit losses including economic forecasts.
Allowance for credit losses on loans and leases. Under CECL the Company determines its allowance for credit losses on loans and leases collectively, using pools of assets with similar risk characteristics. Loans that no longer match the risk profile of the pool are individually assessed for credit losses. Collective assessments are performed based on two portfolio segments, commercial loans and leases, and consumer loans. Expected losses within the commercial and consumer portfolios are collectively assessed using PD/LGD models based on the portfolio or class of financing receivable.
The Company’s lifetime credit loss models are based on historical data and incorporate forecasts of macroeconomic variables, expected prepayments and recoveries. Outside of the model, non-economic qualitative factors are applied to further refine the expected loss calculation for each portfolio. A two year reasonable and supportable forecast period is currently used for all loan and lease portfolios. The expected loss models revert to historical loss rates on a linear basis over a one year period.
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When the risk characteristics of a loan no longer match the characteristics of the collective pool, the loan is removed from the pool and individually assessed for credit losses. Generally, all non-accrual loans, TDRs, potential TDRs, loans with a charge-off, and collateral dependent loans are individually assessed.
The individual assessment for credit impairment is generally based on a discounted cash flow approach unless the asset is collateral dependent. A loan is considered collateral dependent when repayment is expected to be provided substantially through the operation or sale of the collateral and the borrower is experiencing financial difficulty. Collateral dependent loans are individually assessed and the expected credit loss is based on the fair value of the collateral. The fair value is reduced for estimated costs to sell if the value of the collateral is expected to be realized through sale.
The Company has elected to present accrued interest receivable separately from the amortized cost basis on the balance sheet and is not estimating an allowance for credit loss on accrued interest. This election applies to loans and leases as well as debt securities. The Company's non-accrual policies have not changed as a result of adopting the Updates.
Allowance for credit losses on investment securities held-to-maturity. Held-to-maturity debt securities follow the CECL accounting model. Expected losses are calculated on a pooled basis using statistical models which include forecasted scenarios of future economic conditions. The forecasts revert to long-run loss rates implicitly through the economic scenario, generally over three years. If the risk of an held-to-maturity debt security no longer matches the collective assessment pool, it is removed and individually assessed for credit deterioration. A zero credit loss assumption is maintained for U.S. Treasuries and agency-backed securities in both the held-to-maturity and available-for-sale portfolios. The zero loss assumption is re-considered on a quarterly basis to ensure it is still appropriate.
Securities are placed on non-accrual status when collection of principal and interest in accordance with contractual terms is doubtful, generally when principal or interest payments become 90 days delinquent unless the security is well secured and in process of collection, or sooner if management concludes circumstances indicate that the borrower may be unable to meet contractual principal or interest payments.
Allowance for credit losses on unfunded loan commitments. Accounting for unfunded loan commitments also follows the CECL model, with an allowance recorded on commitments that are not unconditionally cancellable by the Company. The calculation of the allowance includes the probability of funding to occur and a corresponding estimate of expected lifetime credit losses on amounts assumed to be funded. The allowance for credit losses on unfunded loan commitments is included in accrued expenses and other liabilities on the consolidated balance sheet and the related credit expense is recorded in other non-interest expense in the consolidated statements of income.
Accounting for available-for-sale debt securities. The Updates revised the accounting for available-for-sale debt securities by eliminating the other-than-temporary impairment model, and requiring credit losses be presented as an allowance rather than a direct write-down of available-for-sale debt securities under certain circumstances. Available-for-sale debt securities continue to be recorded at fair value with changes in fair value reflected in OCI. When the fair value of an available-for-sale debt security falls below the amortized cost basis it is evaluated to determine if any of the decline in value is attributable to credit loss. Decreases in fair value attributable to credit loss are recorded directly to earnings with a corresponding allowance for credit losses, limited to the amount that the fair value is less than the amortized cost basis. If the credit quality subsequently improves the allowance is reversed up to a maximum of the previously recorded credit losses. Available-for-sale debt securities follow the same non-accrual policy as held-to-maturity debt securities. When the Company intends to sell an impaired available-for-sale debt security, or if it is more likely than not that the Company will be required to sell the security prior to recovering the amortized cost basis, the entire fair value adjustment will immediately be recognized in earnings with no corresponding allowance for credit losses.
Impact of Adoption. The Company adopted the Updates during the first quarter 2020, using the modified retrospective method. Upon adoption, the Company recorded an increase in its allowance for credit losses as a cumulative effect adjustment. This adjustment, net of tax, reduced the Company's beginning total shareholders' equity at January 1, 2020. Upon adoption, the Company's allowance for credit losses reflected all credit losses expected over the lifetime of the Company's financial assets held at amortized cost. The total increase in allowance and corresponding decrease in equity did not have a material impact to the Company's regulatory capital amounts and ratios. Periods prior to January 1, 2020, are reported in accordance with previously applicable GAAP.
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The impact of the January 1, 2020, adoption entry is summarized in the table below:

December 31, 2019January 1, 2020
(In thousands)Pre-ASC 326 AdoptionImpact of AdoptionReported Under ASC 326
Assets:
Allowance for credit losses on investment securities held-to-maturity$  $(397) $(397) 
Allowance for credit losses on loans and leases(209,096) (57,568) (266,664) 
Deferred tax assets, net61,975  15,891  77,866  
Liabilities and shareholders' equity:
Accrued expenses and other liabilities153,161  9,139  162,300  
Retained earnings2,061,352  (51,213) 2,010,139  
For additional information on accounting for credit losses refer to Note 3: Investment Securities and Note 4: Loans and Leases.
Accounting Standards Issued But Not Yet Adopted
The following new accounting guidance, applicable to the Company, has been issued by the Financial Accounting Standards Board (FASB) but is pending adoption:
ASU No. 2019-12, Income Taxes (Topic 740) - Simplifying the Accounting for Income Taxes.
The Update provides simplification to the accounting for income taxes related to a variety of topics and makes minor codification improvements. Changes include a requirement that the effects of an enacted change in tax law be reflected in the computation of the annual effective tax rate in the first interim period that includes the enactment date of the new legislation.
The Update will be effective for the Company on January 1, 2021. The Company does not expect this Update to have a material impact on its consolidated financial statements.
ASU No. 2018-14, Compensation-Retirement Benefits - Defined Benefit Plan - General (Subtopic 715-20) - Disclosure Framework - Changes to the Disclosure Requirements for Defined Benefit Plans.
The Update modifies disclosure requirements for employers that sponsor defined benefit pension and other postretirement plans.
The Update will be effective for the Company on January 1, 2021. The Company does not expect this Update to have a material impact on its consolidated financial statements.
Loan Modifications Under the CARES Act and Interagency Statement
The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) Section 4013, and the Revised Interagency Statement on Loan Modifications and Reporting for Financial Institutions Working with Customers Affected by the Coronavirus.
On March 27, 2020, the CARES Act, which provides relief from certain requirements under GAAP, was signed into law. Section 4013 of the CARES Act gives entities temporary relief from the accounting and disclosure requirements for troubled debt restructurings (TDRs) under ASC 310-40 in certain situations.
In addition, on April 7, 2020, certain regulatory banking agencies issued an interagency statement that offers practical expedients for evaluating whether loan modifications in response to the COVID-19 pandemic are TDRs. The interagency statement was originally issued on March 22, 2020, but was revised to address the relationship between their original TDR guidance and the guidance in Section 4013 of the CARES Act.
To qualify for TDR accounting and disclosure relief under the CARES Act, the applicable loan must not have been more than 30 days past due as of December 31, 2019, and the modification must be executed during the period beginning on March 1, 2020, and ending on the earlier of December 31, 2020, or the date that is 60 days after the termination date of the national emergency declared by the president on March 13, 2020, under the National Emergencies Act related to the outbreak of COVID-19. The CARES Act applies to modifications made as a result of COVID-19 including: forbearance agreements, interest rate modifications, repayment plans, and other arrangements to defer or delay payment of principal or interest.
The interagency statement does not require the modification to be completed within a certain time period if it is related to COVID-19 and the loan was not more than 30 days past due as of the date of the Company’s implementation of its modification programs. Moreover, the interagency statement applies to short-term modifications including payment deferrals, fee waivers, extensions of repayment terms, or other insignificant payment delays as a result of COVID-19.
The Company will apply section 4013 of the CARES Act and the interagency statement in connection with applicable modifications. For modifications that qualify under either the CARES Act or the interagency statement, TDR accounting and reporting is suspended through the period of the modification; however, the Company will continue to apply its existing non-accrual policies including consideration of the loan's past due status which is determined on the basis of the contractual terms of the loan. Once a loan has been contractually modified, the past due status is generally based on the updated terms including payment deferrals.
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Note 2: Variable Interest Entities
The Company has an investment interest in the following entities that meet the definition of a variable interest entity (VIE).
Consolidated
Rabbi Trust. The Company established a Rabbi Trust to meet the obligations due under its Deferred Compensation Plan for Directors and Officers and to mitigate the expense volatility of the aforementioned plan. The funding of the Rabbi Trust and the discontinuation of the Deferred Compensation Plan for Directors and Officers occurred during 2012.
Invested assets in the Rabbi Trust primarily consist of mutual funds that invest in equity and fixed income securities. The Company is considered the primary beneficiary of the Rabbi Trust as it has the power to direct the activities of the Rabbi Trust that significantly affect the VIE's economic performance and it has the obligation to absorb losses of the VIE that could potentially be significant to the VIE.
The Company consolidates the invested assets of the trust along with the total deferred compensation obligations and includes them in accrued interest receivable and other assets, and accrued expenses and other liabilities, respectively, on the consolidated balance sheet. Earnings in the Rabbi Trust, including appreciation or depreciation, are reflected as other non-interest income, and changes in the corresponding liability are reflected as compensation and benefits, in the consolidated income statement. Refer to Note 14: Fair Value Measurements for additional information.
Non-Consolidated
Tax Credit - Finance Investments. The Company makes non-marketable equity investments in entities that finance affordable housing and other community development projects and provide a return primarily through the realization of tax benefits. In most instances the investments require the funding of capital commitments in the future. While the Company's investment in an entity may exceed 50% of its outstanding equity interests, the entity is not consolidated as Webster is not involved in its management. For these investments, the Company determined it is not the primary beneficiary due to its inability to direct the activities that most significantly impact the economic performance of the VIEs. The Company applies the proportional amortization method to account for its investments in qualified affordable housing projects.
At March 31, 2020 and December 31, 2019, the aggregate carrying value of the Company's tax credit-finance investments was $41.2 million and $42.5 million, respectively, which represents the Company's maximum exposure to loss. At both March 31, 2020 and December 31, 2019, unfunded commitments have been recognized, totaling $15.1 million and are included in accrued expenses and other liabilities on the consolidated balance sheet.
Webster Statutory Trust. The Company owns all the outstanding common stock of Webster Statutory Trust, a financial vehicle that has issued, and in the future may issue, trust preferred securities. The trust is a VIE in which the Company is not the primary beneficiary. The trust's only assets are junior subordinated debentures issued by the Company, which were acquired by the trust using the proceeds from the issuance of the trust preferred securities and common stock. The junior subordinated debentures are included in long-term debt on the consolidated balance sheet, and the related interest expense is reported as interest expense on long-term debt in the consolidated income statement.
Other Non-Marketable Investments. The Company invests in various alternative investments in which it holds a variable interest. These investments are non-public entities which cannot be redeemed since the Company’s investment is distributed as the underlying equity is liquidated. For these investments, the Company has determined it is not the primary beneficiary due to its inability to direct the activities that most significantly impact the economic performance of the VIEs.
At March 31, 2020 and December 31, 2019, the aggregate carrying value of the Company's other non-marketable investments in VIEs was $23.7 million and $21.8 million, respectively, and the total exposure of the Company's other non-marketable investments in VIEs, including unfunded commitments, was $70.2 million and $64.2 million, respectively. Refer to Note 14: Fair Value Measurements for additional information.
The Company's equity interests in Other Non-Marketable Investments, as well as Tax Credit-Finance Investments and Webster Statutory Trust, are included in accrued interest receivable and other assets in the consolidated balance sheet. For a description of the Company's accounting policy regarding the consolidation of VIEs, refer to Note 1 to the Consolidated Financial Statements included in its Form 10-K, for the year ended December 31, 2019.
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Note 3: Investment Securities
Held-to-Maturity Securities
A summary of the amortized cost, fair value, and allowance for credit losses on investment securities held-to-maturity is presented below:
At March 31, 2020
(In thousands)
Amortized
Cost (1)
Unrealized
Gains
Unrealized
Losses
Fair Value
Allowance (2)
Net Carrying Value
Agency CMO$156,087  $4,738  $  $160,825  $  $156,087  
Agency MBS2,896,651  95,436  (253) 2,991,834    2,896,651  
Agency CMBS1,450,800  21,003  (623) 1,471,180    1,450,800  
Municipal bonds and notes739,531  35,184  (86) 774,629  312  739,219  
CMBS243,137  1,704  (782) 244,059    243,137  
Held-to-maturity securities$5,486,206  $158,065  $(1,744) $5,642,527  $312  $5,485,894  

At December 31, 2019
(In thousands)
Amortized
Cost (1)
Unrealized
Gains
Unrealized
Losses
Fair Value
Allowance (2)
Net Carrying Value
Agency CMO$167,443  $1,123  $(1,200) $167,366  $  $167,443  
Agency MBS2,957,900  60,602  (8,733) 3,009,769    2,957,900  
Agency CMBS1,172,491  6,444  (5,615) 1,173,320    1,172,491  
Municipal bonds and notes740,431  32,709  (21) 773,119    740,431  
CMBS255,653  2,278  (852) 257,079    255,653  
Held-to-maturity securities$5,293,918  $103,156  $(16,421) $5,380,653  $  $5,293,918  

(1)Amortized cost excludes accrued interest receivable of $18.3 million and $21.8 million at March 31, 2020 and December 31, 2019, respectively, which is included in accrued interest and other assets in the consolidated balance sheet.
(2)The Company adopted the new accounting standard for credit losses on January 1, 2020. For periods subsequent to adoption Allowance is calculated under the CECL methodology and the resulting provision includes expected credit losses on held-to-maturity securities. The prior period did not have an allowance under applicable GAAP for that period.
Agency securities represent obligations issued by a U.S. government-sponsored enterprise or other federally-related entity and are either explicitly or implicitly guaranteed and therefore, assumed to be zero loss. Securities with unrealized losses and no allowance are considered to be of high credit quality, and therefore, no credit loss as of March 31, 2020. The current unrealized loss position of certain agency securities and non-agency CMBS with no credit loss allowance can be attributed to the changing interest rate environment. An allowance for credit losses on investment securities held-to-maturity of $312 thousand has been recorded for certain Municipal bonds and notes to account for expected lifetime credit loss. Expected lifetime credit loss on investment securities held-to-maturity is primarily attributed to securities not rated.
The following table summarizes the activity in the allowance for credit losses on investment securities held-to-maturity:

Three months ended
March 31, 2020
(In thousands)Municipal bonds and notes
Balance beginning of period$  
Adoption of ASU No. 2016-13 (CECL)397  
Recovery of credit losses(85) 
Balance end of period$312  
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Credit Quality Information
The Company monitors the credit quality of held-to-maturity debt securities through credit ratings by Standard & Poor's Rating Services (S&P), Moody's Investor Services (Moody's), Fitch Ratings, Inc., Kroll Bond Rating Agency, or DBRS Inc. Credit ratings express opinions about the credit quality of a security. Investment grade securities are rated BBB- or higher by S&P, or Baa3 or higher by Moody's, and generally considered by the rating agencies and market participants to be of low credit risk. Conversely, securities rated below investment grade, labeled as speculative grade by the rating agencies, are considered to have distinctively higher credit risk than investment grade securities. Securities shown below that are not rated are backed by U.S. Treasury obligations, and credit quality indicators are updated at each quarter end.
The following table summarizes credit ratings for amortized cost of held-to-maturity debt securities according to their lowest public credit rating as of March 31, 2020:
Investment Grade
(In thousands)AaaAa1Aa2Aa3A1A2A3Baa2Not Rated
Agency CMOs$  $156,087  $—  $—  $—  $—  $—  $—  $—  
Agency MBS  2,896,651  —  —  —  —  —  —  —  
Agency CMBS  1,450,800  —  —  —  —  —  —  —  
Municipal bonds and notes210,496  139,502  207,227  126,623  42,265  8,671  2,066  285  2,396  
CMBS243,137    —  —  —  —  —  —  —  
Total held-to-maturity$453,633  $4,643,040  $207,227  $126,623  $42,265  $8,671  $2,066  $285  $2,396  
As of March 31, 2020, none of the held-to-maturity investment securities were in non-accrual status.
Contractual Maturities
The amortized cost and fair value of held-to-maturity debt securities by contractual maturity are set forth below:
At March 31, 2020
(In thousands)Amortized
Cost
Fair
Value
Due in one year or less$1,084  $1,088  
Due after one year through five years5,273  5,452  
Due after five through ten years266,866  274,217  
Due after ten years5,212,983  5,361,770  
Total held-to-maturity debt securities$5,486,206  $5,642,527  
For the maturity schedule above, investment securities which are not due at a single maturity date have been categorized based on the maturity date of the underlying collateral. Actual principal cash flows may differ from this maturity date presentation as borrowers have the right to repay obligations with or without prepayment penalties.
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Available-for-Sale Securities
A summary of the amortized cost and fair value of available-for-sale securities is presented below:
 At March 31, 2020
(In thousands)
Amortized
Cost(1)
Unrealized
Gains
Unrealized
Losses
Fair Value(2)
Agency CMO$197,019  $7,839  $(28) $204,830  
Agency MBS1,565,689  47,875  (746) 1,612,818  
Agency CMBS693,371  4,765  (454) 697,682  
CMBS453,879    (44,856) 409,023  
CLO89,015  12  (7,629) 81,398  
Corporate debt14,538    (3,658) 10,880  
Available-for-sale securities$3,013,511  $60,491  $(57,371) $3,016,631  
At December 31, 2019
(In thousands)
Amortized
Cost(1)
Unrealized
Gains
Unrealized
Losses
Fair Value(2)
Agency CMO$184,500  $2,218  $(917) $185,801  
Agency MBS1,580,743  35,456  (4,035) 1,612,164  
Agency CMBS587,974  513  (6,935) 581,552  
CMBS432,085  38  (252) 431,871  
CLO92,628  45  (468) 92,205  
Corporate debt23,485    (1,245) 22,240  
Available-for-sale securities$2,901,415  $38,270  $(13,852) $2,925,833  
(1)Amortized cost excludes accrued interest receivable of $7.7 million and $8.1 million at March 31, 2020 and December 31, 2019, respectively, which is included in accrued interest and other assets in the consolidated balance sheet.
(2)Fair value represents net carrying value as there is no allowance for credit losses recorded on investment securities available-for-sale, as the securities are high credit quality, investment grade.
Fair Value and Unrealized Losses
The following tables provide information on fair value and unrealized losses for the individual available-for-sale securities with an unrealized loss, for which an allowance for credit losses on investment securities available-for-sale has not been recorded, aggregated by classification and length of time that the individual investment securities have been in a continuous unrealized loss position:
 At March 31, 2020
 Less Than Twelve MonthsTwelve Months or LongerTotal
(Dollars in thousands)Fair
Value
Unrealized
Losses
Fair
Value
Unrealized
Losses
# of
Holdings
Fair
Value
Unrealized
Losses
Agency CMO$—  $—  $10,682  $(28) 1$10,682  $(28) 
Agency MBS34,313  (180) 60,837  (566) 3895,150  (746) 
Agency CMBS145,948  (454) —  —  10145,948  (454) 
CMBS402,409  (43,971) 6,615  (885) 45409,024  (44,856) 
CLO61,708  (4,592) 15,663  (3,037) 477,371  (7,629) 
Corporate debt3,400  (856) 7,480  (2,802) 310,880  (3,658) 
Available-for-sale in unrealized loss position$647,778  $(50,053) $101,277  $(7,318) 101$749,055  $(57,371) 

 At December 31, 2019
 Less Than Twelve MonthsTwelve Months or LongerTotal
(Dollars in thousands)Fair
Value
Unrealized
Losses
Fair
Value
Unrealized
Losses
# of
Holdings
Fair
Value
Unrealized
Losses
Agency CMO$36,447  $(352) $32,288  $(565) 9$68,735  $(917) 
Agency MBS41,408  (193) 299,674  (3,842) 79341,082  (4,035) 
Agency CMBS174,406  (1,137) 357,717  (5,798) 34532,123  (6,935) 
CMBS355,260  (232) 7,480  (20) 29362,740  (252) 
CLO—  —  43,232  (468) 243,232  (468) 
Corporate debt—  —  22,240  (1,245) 422,240  (1,245) 
Available-for-sale in unrealized loss position$607,521  $(1,914) $762,631  $(11,938) 157$1,370,152  $(13,852) 
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Unrealized losses on available-for-sale debt securities presented in the previous table have not been recognized in the consolidated statements of income because the securities are high credit quality, investment grade securities that the Company does not intend to sell and will not be required to sell prior to their anticipated recovery, and the decline in fair value is attributable to factors other than credit losses. Fair value is expected to recover as the securities approach maturity. As of March 31, 2020, none of the available-for-sale investment securities were in non-accrual status.
Contractual Maturities
The amortized cost and fair value of available-for-sale debt securities by contractual maturity are set forth below:
At March 31, 2020
(In thousands)Amortized
Cost
Fair
Value
Due in one year or less$  $  
Due after one year through five years    
Due after five through ten years270,170  244,659  
Due after ten years2,743,341  2,771,972  
Total available-for-sale debt securities$3,013,511  $3,016,631  
For the maturity schedule above, investment securities which are not due at a single maturity date have been categorized based on the maturity date of the underlying collateral. Actual principal cash flows may differ from this maturity date presentation as borrowers have the right to repay obligations with or without prepayment penalties.
Sales of Available-for Sale Investment Securities
For the three months ended March 31, 2020, proceeds from sales of available-for-sale securities were $9.0 million. These sales produced realized gains of $8 thousand. There were no sales during the three months ended March 31, 2019.
Other Information
At March 31, 2020, the Company had a carrying value of $1.2 billion in callable debt securities in its CMBS, CLO, and municipal bond portfolios. The Company considers this prepayment risk in the evaluation of its interest rate risk profile.
Investment securities with a carrying value totaling $4.0 billion at March 31, 2020 and $2.7 billion at December 31, 2019 were pledged to secure public funds, trust deposits, repurchase agreements, and for other purposes, as required or permitted by law.
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Note 4: Loans and Leases
The following table summarizes loans and leases:
(In thousands)At March 31,
2020
At December 31, 2019
Commercial non-mortgage$5,838,673  $5,296,611  
Asset-based1,180,328  1,046,886  
Commercial real estate6,122,474  5,949,339  
Equipment financing546,946  537,341  
Total commercial portfolio13,688,421  12,830,177  
Residential4,991,512  4,972,685  
Home equity1,992,372  2,014,544  
Other consumer219,219  219,580  
Total consumer portfolio7,203,103  7,206,809  
Loans and leases (1) (2) (3)
$20,891,524  $20,036,986  
(1)Loan balances include net deferred fees/costs and net premiums/discounts of $19.7 million and $17.6 million at March 31, 2020 and December 31, 2019, respectively.
(2)At March 31, 2020 the Company had pledged $7.7 billion of eligible loans as collateral to support borrowing capacity at the Federal Home Loan Bank (FHLB) of Boston and the Federal Reserve Bank (FRB) of Boston.
(3)Loan balances exclude accrued interest receivable of $61.5 million and $59.0 million at March 31, 2020 and December 31, 2019, respectively, which is included in accrued interest and other assets in the consolidated balance sheet.
Equipment financing includes net investment in leases of $179.1 million at March 31, 2020. Total undiscounted cash flows to be received from the Company's net investment in leases are $194.5 million at March 31, 2020 and are primarily due within the next five years. The Company's lessor activity has recognized interest income of $1.5 million and $1.4 million for the three months ended March 31, 2020 and 2019, respectively.
Loans and Leases Aging
The following tables summarize the aging of loans and leases:
 At March 31, 2020
(In thousands)30-59 Days
Past Due and
Accruing
60-89 Days
Past Due and
Accruing
90 or More Days Past Due
and Accruing
Non-accrualTotal Past Due and Non-accrualCurrentTotal Loans
and Leases
Commercial non-mortgage$3,303  $515  $75  $65,139  $69,032  $5,769,641  $5,838,673  
Asset-based      137  137  1,180,191  1,180,328  
Commercial real estate2,222      12,910  15,132  6,107,342  6,122,474  
Equipment financing3,922  483    8,950  13,355  533,591  546,946  
Residential7,603  4,232    42,465  54,300  4,937,212  4,991,512  
Home equity8,230  4,462    31,796  44,488  1,947,884  1,992,372  
Other consumer1,230  791    1,033  3,054  216,165  219,219  
Total$26,510  $10,483  $75  $162,430  $199,498  $20,692,026  $20,891,524  

 At December 31, 2019
(In thousands)30-59 Days
Past Due and
Accruing
60-89 Days
Past Due and
Accruing
90 or More Days Past Due
and Accruing
Non-accrualTotal Past Due and Non-accrualCurrentTotal Loans
and Leases
Commercial non-mortgage$2,094  $617  $  $59,369  $62,080  $5,234,531  $5,296,611  
Asset-based      139  139  1,046,747  1,046,886  
Commercial real estate1,256  454    11,563  13,273  5,936,066  5,949,339  
Equipment financing5,493  292    5,433  11,218  526,123  537,341  
Residential7,166  6,441    43,193  56,800  4,915,885  4,972,685  
Home equity8,267  5,551    30,170  43,988  1,970,556  2,014,544  
Other consumer4,269  807    1,192  6,268  213,312  219,580  
Total$28,545  $14,162  $  $151,059  $193,766  $19,843,220  $20,036,986  
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The following table provides additional detail related to loans and leases on non-accrual status:
At March 31, 2020At December 31, 2019
(In thousands)NonaccrualNonaccrual With No AllowanceNonaccrualNonaccrual With No Allowance
Commercial non-mortgage$65,139  $33,604  $59,369  $13,584  
Asset-based137    139    
Commercial real estate12,910  5,654  11,563  4,717  
Equipment financing8,950  564  5,433  2,159  
Total commercial portfolio87,136  39,822  76,504  20,460  
Residential42,465  33,779  43,193  19,271  
Home equity31,796  24,159  30,170  15,195  
Other consumer1,033  65  1,192    
Total consumer portfolio75,294  58,003  74,555  34,466  
Total $162,430  $97,825  $151,059  $54,926  
Interest income on non-accrual loans for the three months ended March 31, 2020 and the three months ended March 31, 2019 for residential was $0.3 million for both periods and for home equity was $0.5 million and $0.4 million, respectively.
Interest on non-accrual loans and leases that would have been recorded as additional interest income had the loans and leases been current in accordance with the original terms totaled $3.3 million and $3.0 million for the three months ended March 31, 2020 and 2019, respectively.
Refer to Note 1 to the Consolidated Financial Statements included in the Company's Form 10-K, for the year ended December 31, 2019, for details of non-accrual policies.
Allowance for Credit Losses on Loans and Leases
The following tables summarize the activity in, as well as the loan and lease balances that were evaluated for, ACL on loans and leases:
 At or for the three months ended March 31, 2020At or for the three months ended March 31, 2019
(In thousands)Commercial PortfolioConsumer PortfolioTotalCommercial PortfolioConsumer PortfolioTotal
ACL on loans and leases:
Balance, beginning of period$161,669  $47,427  $209,096  $164,073  $48,280  $212,353  
Adoption of ASU No. 2016-13 (CECL)34,024  23,544  57,568        
Provision charged to expense71,243  4,842  76,085  7,990  610  8,600  
Charge-offs(5,574) (4,587) (10,161) (8,810) (4,223) (13,033) 
Recoveries564  1,779  2,343  804  2,665  3,469  
Balance, end of period$261,926  $73,005  $334,931  $164,057  $47,332  $211,389  
Individually evaluated for impairment$8,235  $4,777  $13,012  $8,262  $5,543  $13,805  
Collectively evaluated for impairment$253,691  $68,228  $321,919  $155,795  $41,789  $197,584  
Loan and lease balances:
Individually evaluated for impairment$177,012  $155,105  $332,117  $133,203  $141,173  $274,376  
Collectively evaluated for impairment13,511,409  7,047,998  20,559,407  11,709,564  6,830,350  18,539,914  
Loans and leases$13,688,421  $7,203,103  $20,891,524  $11,842,767  $6,971,523  $18,814,290  

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Credit Quality Indicators. To measure credit risk for the commercial, commercial real estate, and equipment financing portfolios, the Company employs a dual grade credit risk grading system for estimating the PD and the LGD. The Company's credit risk grading system has not changed with the adoption of CECL. The credit risk grade system assigns a rating to each borrower and to the facility, which together form a Composite Credit Risk Profile. The credit risk grade system categorizes borrowers by common financial characteristics that measure the credit strength of borrowers and facilities by common structural characteristics. The Composite Credit Risk Profile has ten grades, with each grade corresponding to a progressively greater risk of loss. Grades (1)-(6) are considered pass ratings, and (7)-(10) are considered criticized as defined by the regulatory agencies. Risk ratings, assigned to differentiate risk within the portfolio, are reviewed on an ongoing basis and revised to reflect changes in a borrowers’ current financial position and outlook, risk profile, and the related collateral and structural position. Loan officers review updated financial information on at least an annual basis for all pass rated loans to assess the accuracy of the risk grade. Criticized loans undergo more frequent reviews and enhanced monitoring.
A (7) "Special Mention" credit has the potential weakness that, if left uncorrected, may result in deterioration of the repayment prospects for the asset. A (8) "Substandard" asset has a well-defined weakness that jeopardizes the full repayment of the debt. An asset rated (9) "Doubtful" has all of the same weaknesses as a substandard credit with the added characteristic that the weakness makes collection or liquidation in full, given current facts, conditions, and values, improbable. Assets classified as (10) "Loss" in accordance with regulatory guidelines are considered uncollectible and charged off.
For residential and consumer loans, the most relevant credit characteristic is FICO score. FICO scores are a widely used credit score and range from 300 to 850. A lower FICO score is indicative of higher credit risk. FICO scores are updated at least quarterly.

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The following table summarizes commercial, commercial real estate, and equipment financing loans and leases segregated by origination year and risk rating exposure under the Composite Credit Risk Profile grades as of March 31, 2020:
(In thousands)20202019201820172016PriorRevolving Loans Amortized Cost BasisTotal
Commercial non-mortgage
Pass$430,104  $1,385,259  $1,117,948  $608,794  $324,107  $334,448  $1,322,658  $5,523,318  
Special mention  12,935  7,306  15,837    9,014  3,703  48,795  
Substandard1,014  35,271  40,267  55,992  22,609  40,292  67,257  262,702  
Doubtful  3,378    480        3,858  
Total commercial non-mortgage431,118  1,436,843  1,165,521  681,103  346,716  383,754  1,393,618  5,838,673  
Asset-based
Pass  24,171  21,757  14,218  11,445  24,754  1,011,753  1,108,098  
Special mention  2,333  850      1,613  32,686  37,482  
Substandard            34,748  34,748  
Total asset-based  26,504  22,607  14,218  11,445  26,367  1,079,187  1,180,328  
Commercial real estate
Pass319,742  1,493,595  1,304,836  671,838  678,616  1,521,662  41,126  6,031,415  
Special mention    22,684  3,865  567  3,240    30,356  
Substandard    529  23,053  2,178  34,943    60,703  
Total commercial real estate319,742  1,493,595  1,328,049  698,756  681,361  1,559,845  41,126  6,122,474  
Equipment financing
Pass58,694  195,860  104,696  46,139  70,410  38,836    514,635  
Special mention45  4,209  4,515    302  262    9,333  
Substandard163  1,324  6,358  3,014  5,232  6,887    22,978  
Total equipment financing58,902  201,393  115,569  49,153  75,944  45,985    546,946  
Total commercial portfolio$809,762  $3,158,335  $2,631,746  $1,443,230  $1,115,466  $2,015,951  $2,513,931  $13,688,421  
The following table summarizes residential and consumer loans segregated by origination year and risk rating exposure under FICO score groupings as of March 31, 2020:
(In thousands)20202019201820172016PriorRevolving Loans Amortized Cost BasisTotal
Residential
800+$22,988  $317,512  $84,511  $246,445  $342,342  $1,024,460  $  $2,038,258  
740-79985,134  477,768  106,474  223,136  234,160  667,180    1,793,852  
670-73933,038  199,222  64,161  106,085  108,279  334,075    844,860  
580-669856  32,110  11,471  13,141  19,061  121,294    197,933  
579 and below  24,367  412  4,967  4,684  82,179    116,609  
Total residential142,016  1,050,979  267,029  593,774  708,526  2,229,188    4,991,512  
Home equity
800+3,447  17,876  32,108  19,123  18,729  73,163  548,752  713,198  
740-7995,357  20,881  27,965  16,554  17,693  55,972  481,738  626,160  
670-7394,416  13,677  16,389  12,336  10,556  56,375  337,893  451,642  
580-669341  2,938  3,474  3,038  2,943  21,931  104,333  138,998  
579 and below49  738  1,303  1,108  732  13,607  44,837  62,374  
Total home equity13,610  56,110  81,239  52,159  50,653  221,048  1,517,553  1,992,372  
Other consumer
800+1,293  3,920  2,689  791  197  238  7,329  16,457  
740-7997,752  23,298  14,404  2,638  956  681  3,472  53,201  
670-73918,745  62,579  29,506  7,793  3,425  2,239  6,993  131,280  
580-6691,839  5,395  2,798  1,212  578  581  2,227  14,630  
579 and below410  613  425  121  84  262  1,736  3,651  
Total other consumer30,039  95,805  49,822  12,555  5,240  4,001  21,757  219,219  
Total consumer portfolio185,665  1,202,894  398,090  658,488  764,419  2,454,237  1,539,310  7,203,103  
Total commercial portfolio809,762  3,158,335  2,631,746  1,443,230  1,115,466  2,015,951  2,513,931  13,688,421  
Total loans and leases$995,427  $4,361,229  $3,029,836  $2,101,718  $1,879,885  $4,470,188  $4,053,241  $20,891,524  

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Individually Assessed Loans and Leases
The following tables summarize individually assessed loans and leases (At December 31, 2019, partially charged-off consumer loans and leases were included in collectively evaluated for impairment):
 At March 31, 2020
(In thousands)Unpaid
Principal
Balance
Amortized CostAmortized Cost No AllowanceAmortized Cost With AllowanceRelated
Valuation
Allowance
Commercial non-mortgage$188,458  $143,415  $53,032  $90,383  $6,527  
Asset-based463  137    137  3  
Commercial real estate30,540  24,509  15,699  8,810  1,044  
Equipment financing9,063  8,951  549  8,402  661  
Residential119,579  105,460  68,788  36,672  3,438  
Home equity114,212  48,612  35,606  13,006  1,137  
Other consumer2,675  1,033  65  968  202  
Total$464,990  $332,117  $173,739  $158,378  $13,012  

 At December 31, 2019
(In thousands)Unpaid
Principal
Balance
Amortized CostAmortized Cost No AllowanceAmortized Cost With AllowanceRelated
Valuation
Allowance
Commercial non-mortgage$140,096  $102,254  $29,739  $72,515  $7,862  
Asset-based465  139    139  5  
Commercial real estate29,292  23,297  14,818  8,479  1,143  
Equipment financing5,591  5,433  2,159  3,274  418  
Residential98,790  90,096  56,231  33,865  3,618  
Home equity38,503  35,191  27,672  7,519  1,203  
Other consumer          
Total$312,737  $256,410  $130,619  $125,791  $14,249  
The following table summarizes the average amortized cost and interest income recognized for individually assessed loans and leases:
Three months ended March 31,
20202019
(In thousands)Average
Amortized Cost
Accrued
Interest
Income
Cash Basis Interest Income Average
Amortized Cost
Accrued
Interest
Income
Cash Basis Interest Income
Commercial non-mortgage$122,835  $1,053  $—  $107,529  $920  $—  
Asset-based138    —  222    —  
Commercial real estate23,903  146  —  11,544  73  —  
Equipment financing7,192    —  5,634    —  
Residential97,778  830  630  102,926  908  264  
Home equity41,902  391  830  38,998  269  280  
Other consumer512  17          
Total$294,260  $2,437  $1,460  $266,853  $2,170  $544  
Collateral Dependent Loans and Leases. The ACL on loans and leases specific to collateral dependent loans is individually assessed based on the fair value of the collateral, less costs to sell, as of the reporting date. A loan is considered collateral dependent when the borrower is experiencing financial difficulty and when the loan is expected to be repaid substantially through the sale or operation of the collateral. Commercial non-mortgage, asset based, and equipment financing are collateralized by equipment, inventory, receivables, or other non-real estate assets. Commercial real estate, residential, and home equity are collateralized by real estate.
The following table summarizes whether, or not, individually assessed loans and leases are collateral dependent:
March 31, 2020December 31, 2019
(In thousands)Collateral DependentNot Considered Collateral DependentTotalCollateral DependentNot Considered Collateral DependentTotal
Commercial non-mortgage$21,219  $122,196  $143,415  $10,682  $91,572  $102,254  
Asset-based  137  137    139  139  
Commercial real estate20,157  4,352  24,509  14,097  9,200  23,297  
Equipment financing  8,951  8,951    5,433  5,433  
Residential36,663  68,797  105,460  17,635  72,461  90,096  
Home equity27,987  20,625  48,612  17,136  18,055  35,191  
Other consumer  1,033  1,033        
Total amortized cost of CDA$106,026  $226,091  $332,117  $59,550  $196,860  $256,410  
Collateral value$362,368  $362,368  $109,810  $109,810  
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Troubled Debt Restructurings
The following table summarizes information for TDRs:
(In thousands)At March 31,
2020
At December 31, 2019
Accrual status$157,235  $136,449  
Non-accrual status100,892  100,989  
Total TDRs$258,127  $237,438  
Specific reserves for TDRs included in the balance of ACL on loans and leases$11,984  $12,956  
Additional funds committed to borrowers in TDR status6,949  4,856  
For the portion of TDRs deemed to be uncollectible, Webster charged off $1.2 million and $1.4 million for the three months ended March 31, 2020 and 2019, respectively.
The following table provides information on the type of concession for loans and leases modified as TDRs:
Three months ended March 31,
20202019
Number of
Loans and
Leases
Post-
Modification
Recorded
Investment(1)
Number of
Loans and
Leases
Post-
Modification
Recorded
Investment(1)
(Dollars in thousands)
Commercial non-mortgage
Extended Maturity2$104  2$124  
Maturity/Rate Combined5274  125  
Other (2)
1027,137  1522,027  
Commercial real estate
Extended Maturity    
Maturity/Rate Combined1278    
Other (2)
  22,636  
Residential
Extended Maturity1264  1519  
Maturity/Rate Combined3443  5451  
Other (2)
3613  2261  
Consumer
Extended Maturity  2145  
Maturity/Rate Combined113    
Other (2)
111,113  13754  
Total TDRs37$30,239  43$26,942  
(1)Post-modification balances approximate pre-modification balances. The aggregate amount of charge-offs as a result of the restructurings was not significant.
(2)Other includes covenant modifications, forbearance, loans discharged under Chapter 7 bankruptcy, or other concessions.
There were no significant amounts of loans and leases modified as TDRs within the previous 12 months and for which there was a payment default for the three months ended March 31, 2020 and 2019, respectively.
TDRs in commercial, commercial real estate, and equipment financing segregated by risk rating exposure is as follows:
(In thousands)At March 31, 2020At December 31, 2019
(1) - (6) Pass$4,125  $3,952  
(7) Special Mention59  63  
(8) Substandard129,525  104,277  
(9) Doubtful3,857  3,860  
Total$137,566  $112,152  

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Note 5: Transfers of Financial Assets
The Company sells financial assets in the normal course of business, primarily residential mortgage loans sold to government-sponsored enterprises through established programs and securitizations. Residential mortgage origination fees, adjustments for changes in fair value, and gain or loss on loans sold are included as mortgage banking activities in the consolidated statement of income.
The Company may be required to repurchase a loan in the event of certain breaches of the representations and warranties, or in the event of default of the borrower within 90 days of sale, as provided for in the sale agreements. A reserve for loan repurchases provides for estimated losses pertaining to the potential repurchase of loans associated with the Company’s mortgage banking activities. The reserve reflects loan repurchase requests received by the Company for which management evaluates the identity of the counterparty, the vintage of the loans sold, the amount of open repurchase requests, specific loss estimates for each open request, the current level of loan losses in similar vintages held in the residential loan portfolio, and estimated recoveries on the underlying collateral. The reserve also reflects management’s expectation of losses from loan repurchase requests for which the Company has not yet been notified. The provision recorded at the time of the loan sale is netted from the gain or loss recorded in mortgage banking activities, while any incremental provision, post loan sale, is recorded in other non-interest expense in the consolidated income statement.
The following table provides a summary of activity in the reserve for loan repurchases:
 Three months ended March 31,
(In thousands)20202019
Beginning balance$508  $674  
Provision charged to expense22  7  
Recoveries (repurchased loans and settlements charged off)103  (5) 
Ending balance$633  $676  
The following table provides information for mortgage banking activities:
 Three months ended March 31,
(In thousands)20202019
Residential mortgage loans held for sale:
Proceeds from sale$75,594  $20,613  
Loans sold with servicing rights retained72,091  17,348  
Net gain on sale2,519  158  
Ancillary fees401  261  
Fair value option adjustment(27) 345  
Additionally, loans not originated for sale were sold approximately at carrying value for cash proceeds of $0.4 million for certain commercial loans for the three months ended March 31, 2020, and $4.0 million for certain residential loans for the three months ended March 31, 2019.
The Company services residential mortgage loans for other entities totaling $2.4 billion at both March 31, 2020 and December 31, 2019.
The following table presents the changes in carrying value for mortgage servicing assets:
Three months ended March 31,
(In thousands)20202019
Beginning balance$17,484  $21,215  
Additions1,189  462  
Amortization(1,707) (1,892) 
Valuation allowance(575)   
Ending balance$16,391  $19,785  
Loan servicing fees, net of mortgage servicing rights amortization, were $0.5 million and $0.4 million for the three months ended March 31, 2020 and 2019, respectively, and are included as a component of loan related fees in the consolidated statement of income.
Refer to Note 14: Fair Value Measurements for additional information on loans held for sale and mortgage servicing assets.
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Note 6: Leasing
The Company enters into leases, as lessee, primarily for office space, banking centers, and certain other operational assets. These leases are generally classified as operating leases, however, an insignificant amount are classified as finance leases. The Company's operating leases generally have lease terms for periods of 5 to 20 years with various renewal options. The Company does not have any material sub-lease agreements.
The following table summarizes lessee information related to the Company’s operating ROU assets and lease liability:
At March 31, 2020
(In thousands)Operating LeasesConsolidated Balance Sheet Line Item Location  
ROU lease assets $157,786  Premises and equipment, net
 
 
Lease liabilities177,061  Operating lease liabilities
The components of operating lease cost and other related information are as follows:
At or for the three months ended
(In thousands)March 31, 2020March 31, 2019
Lease Cost:
Operating lease costs$7,424  $7,385  
Variable lease costs1,427  1,253  
Sublease income(145) (140) 
Total operating lease cost$8,706  $8,498  
Other Information:
Cash paid for amounts included in the measurement of lease liabilities$7,758  $7,673  
ROU lease assets obtained in exchange for new operating lease liabilities8,666  6,638  
The undiscounted scheduled maturities reconciled to total operating lease liabilities are as follows:
(In thousands)At March 31, 2020
Remainder of 2020$20,816  
202130,940  
202227,793  
202324,880  
202421,432  
Thereafter79,784  
Total operating lease liability payments205,645  
Less: Present value adjustment28,584  
Lease liabilities$177,061  
Weighted-average remaining lease term - operating leases, in years8.39
Weighted-average discount rate - operating leases3.26 %
See Note 4: Loans and Leases for information relating to leases included within the equipment financing portfolio in which the Company is lessor.
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Note 7: Goodwill and Other Intangible Assets
There has been no change during 2020 in the carrying amounts for goodwill. For additional information on goodwill refer to the Company's Annual Report on Form 10-K for the year ended December 31, 2019.
Other intangible assets by reportable segment consisted of the following:
 At March 31, 2020At December 31, 2019
(In thousands)Gross Carrying
Amount
Accumulated
Amortization
Net Carrying
Amount
Gross Carrying
Amount
Accumulated
Amortization
Net Carrying
Amount
HSA Bank - Core deposits$22,000  $13,631  $8,369  $22,000  $13,073  $8,927  
HSA Bank - Customer relationships21,000  8,414  12,586  21,000  8,010  12,990  
Total other intangible assets$43,000  $22,045  $20,955  $43,000  $21,083  $21,917  
At March 31, 2020, the remaining estimated aggregate future amortization expense for other intangible assets is as follows:
(In thousands) 
Remainder of 2020$2,885  
20213,847  
20223,847  
20233,847  
20241,615  
Thereafter4,914  

Note 8: Deposits
A summary of deposits by type follows:
(In thousands)At March 31,
2020
At December 31,
2019
Non-interest-bearing:
Demand$4,883,436  $4,446,463  
Interest-bearing:
Health savings accounts6,736,178  6,416,135  
Checking3,007,069  2,689,734  
Money market2,477,304  2,312,840  
Savings4,418,689  4,354,809  
Time deposits2,991,161  3,104,765  
Total interest-bearing$19,630,401  $18,878,283  
Total deposits$24,513,837  $23,324,746  
Time deposits and interest-bearing checking, included in above balances, obtained through brokers$810,190  $652,151  
Time deposits, included in above balance, that exceed the FDIC limit588,488  661,334  
Deposit overdrafts reclassified as loan balances1,358  1,721  
The scheduled maturities of time deposits are as follows:
(In thousands)At March 31,
2020
Remainder of 2020$2,351,819  
2021492,301  
202283,698  
202332,914  
202421,891  
Thereafter8,538  
Total time deposits$2,991,161  

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Note 9: Borrowings
Total borrowings of $3.6 billion at March 31, 2020 and $3.5 billion at December 31, 2019 are described in detail below.
The following table summarizes securities sold under agreements to repurchase and other borrowings:
At March 31,
2020
At December 31,
2019
(Dollars in thousands)AmountRateAmountRate
Securities sold under agreements to repurchase (1):
Original maturity of one year or less$237,749  0.24 %$240,431  0.19 %
Original maturity of greater than one year, non-callable200,000  0.84  200,000  1.78  
Total securities sold under agreements to repurchase437,749  0.51  440,431  0.91  
Fed funds purchased825,000  0.17  600,000  1.59  
Securities sold under agreements to repurchase and other borrowings$1,262,749  0.29  $1,040,431  1.30  
(1)The Company has right of offset with respect to all repurchase agreement assets and liabilities. Total securities sold under agreements to repurchase are presented as gross transactions, as only liabilities are outstanding for the periods presented.
Repurchase agreements are used as a source of borrowed funds and are collateralized by U.S. Government agency mortgage-backed securities. Repurchase agreement counterparties are limited to primary dealers in government securities and commercial/municipal customers through the Corporate Treasury function.
The following table provides information for FHLB advances:
At March 31, 2020At December 31, 2019
(Dollars in thousands)AmountWeighted-
Average Contractual Coupon Rate
AmountWeighted-
Average Contractual Coupon Rate
Maturing within 1 year$1,465,000  0.74 %$1,690,000  1.79 %
After 1 but within 2 years200,000  2.09  200,000  2.53  
After 2 but within 3 years125    130    
After 3 but within 4 years226  2.95  229  2.95  
After 4 but within 5 years100,000  1.50  50,000  1.59  
After 5 years8,048  2.66  8,117  2.66  
FHLB advances$1,773,399  0.95  $1,948,476  1.87  
Aggregate carrying value of assets pledged as collateral$7,552,332  $7,318,748  
Remaining borrowing capacity 3,334,467  2,937,644  
Webster Bank is in compliance with FHLB collateral requirements for the periods presented. Eligible collateral, primarily certain residential and commercial real estate loans, has been pledged to secure FHLB advances.
The following table summarizes long-term debt:
(Dollars in thousands)At March 31,
2020
At December 31,
2019
4.375 Senior fixed-rate notes due February 15, 2024$150,000  $150,000  
4.100 
Senior fixed-rate notes due March 25, 2029 (1)
348,179  317,486  
Junior subordinated debt Webster Statutory Trust I floating-rate notes due September 17, 2033 (2)
77,320  77,320  
Total notes and subordinated debt575,499  544,806  
Discount on senior fixed-rate notes(1,357) (1,412) 
Debt issuance cost on senior fixed-rate notes(2,930) (3,030) 
Long-term debt$571,212  $540,364  
(1)The Company has de-designated its fair value hedging relationship on the notes. A $48.2 million basis adjustment included in the carrying value will be amortized over the remaining life of the notes.
(2)The interest rate on Webster Statutory Trust I floating-rate notes, which varies quarterly based on 3-month London Interbank Offered Rate plus 2.95%, was 3.79% at March 31, 2020 and 4.85% at December 31, 2019.
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Note 10: Accumulated Other Comprehensive Loss, Net of Tax
The following tables summarize the changes in accumulated other comprehensive loss (AOCL), net of tax by component:
Three months ended March 31, 2020
(In thousands)Securities Available For SaleDerivative InstrumentsDefined Benefit Pension and Other Postretirement Benefit PlansTotal
Beginning balance$17,251  $(9,184) $(44,139) $(36,072) 
  OCI before reclassifications(15,683) 24,779    9,096  
  Amounts reclassified from AOCL(6) 1,453  729  2,176  
Net current-period OCI(15,689) 26,232  729  11,272  
Ending balance$1,562  $17,048  $(43,410) $(24,800) 

Three months ended March 31, 2019
(In thousands)Securities Available For SaleDerivative InstrumentsDefined Benefit Pension and Other Postretirement Benefit PlansTotal
Beginning balance$(71,374) $(9,313) $(49,965) $(130,652) 
OCI/ (OCL) before reclassifications27,559  (839)   26,720  
  Amounts reclassified from AOCL  1,035  1,056  2,091  
Net current-period OCI27,559  196  1,056  28,811  
Ending balance$(43,815) $(9,117) $(48,909) $(101,841) 
The following table provides information for the items reclassified from AOCL:
(In thousands)Three months ended March 31,Associated Line Item in the Condensed Consolidated Statements of Income
AOCL Components20202019
Securities available-for-sale:
Unrealized gains (losses) on investment securities$8  $  Gain on sale of investment securities, net  
Tax benefit (expense)(2)   Income tax expense  
Net of tax$6  $  
Derivative instruments:
Hedge terminations$(1,173) $(1,391) Interest expense  
Premium amortization(794)   Interest income  
Tax benefit514  356  Income tax expense  
Net of tax$(1,453) $(1,035) 
Defined benefit pension and other postretirement benefit plans:
Amortization of net loss$(990) $(1,430) Other non-interest expense  
Tax benefit261  374  Income tax expense  
Net of tax$(729) $(1,056) 

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Note 11: Regulatory Matters
Capital Requirements
Webster Financial Corporation is subject to regulatory capital requirements administered by the Federal Reserve System, while Webster Bank is subject to regulatory capital requirements administered by the OCC. Regulatory authorities can initiate certain mandatory actions if Webster Financial Corporation or Webster Bank fail to meet minimum capital requirements, which could have a direct material effect on the Company’s financial statements. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, both Webster Financial Corporation and Webster Bank must meet specific capital guidelines that involve quantitative measures of assets, liabilities, and certain off-balance sheet items calculated under regulatory accounting practices. These quantitative measures require minimum amounts and ratios to ensure capital adequacy.
Basel III total risk-based capital is comprised of three categories: common equity tier 1 capital, defined by Basel III capital rules (CET1 capital), CET1 capital, additional Tier 1 capital, and Tier 2 capital. CET1 capital includes common shareholders' equity, less deductions for goodwill, other intangibles, and certain deferred tax adjustments. Common shareholders' equity, for purposes of CET1 capital, excludes AOCL components as permitted by the opt-out election taken by Webster upon adoption of Basel III. Tier 1 capital is comprised of CET1 capital plus perpetual preferred stock, while Tier 2 capital includes qualifying subordinated debt and qualifying allowance for credit losses, that together equal total capital.
The following table provides information on the capital ratios for Webster Financial Corporation and Webster Bank:
At March 31, 2020
 
Actual (1)
Minimum RequirementWell Capitalized
(Dollars in thousands)AmountRatioAmountRatioAmountRatio
Webster Financial Corporation
CET1 risk-based capital$2,459,318  10.95 %$1,010,688  4.5 %$1,459,883  6.5 %
Total risk-based capital2,943,209  13.10  1,796,779  8.0  2,245,974  10.0  
Tier 1 risk-based capital2,604,355  11.60  1,347,584  6.0  1,796,779  8.0  
Tier 1 leverage capital 2,604,355  8.61  1,209,381  4.0  1,511,727  5.0  
Webster Bank
CET1 risk-based capital$2,596,274  11.58 %$1,009,288  4.5 %$1,457,860  6.5 %
Total risk-based capital2,857,808  12.74  1,794,289  8.0  2,242,862  10.0  
Tier 1 risk-based capital2,596,274  11.58  1,345,717  6.0  1,794,289  8.0  
Tier 1 leverage capital 2,596,274  8.59  1,209,218  4.0  1,511,522  5.0  

At December 31, 2019
 ActualMinimum RequirementWell Capitalized
(Dollars in thousands)AmountRatioAmountRatioAmountRatio
Webster Financial Corporation
CET1 risk-based capital$2,516,361  11.56 %$979,739  4.5 %$1,415,179  6.5 %
Total risk-based capital2,950,181  13.55  1,741,758  8.0  2,177,198  10.0  
Tier 1 risk-based capital2,661,398  12.22  1,306,319  6.0  1,741,758  8.0  
Tier 1 leverage capital 2,661,398  8.96  1,188,507  4.0  1,485,634  5.0  
Webster Bank
CET1 risk-based capital$2,527,645  11.61 %$979,497  4.5 %$1,414,829  6.5 %
Total risk-based capital2,739,108  12.58  1,741,328  8.0  2,176,660  10.0  
Tier 1 risk-based capital2,527,645  11.61  1,305,996  6.0  1,741,328  8.0  
Tier 1 leverage capital 2,527,645  8.51  1,187,953  4.0  1,484,941  5.0  
(1)In accordance with regulatory capital rules, the Company elected an option to delay the estimated impact of CECL on its regulatory capital over a two-year deferral and subsequent three-year transition period ending December 31, 2024. As a result, capital ratios and amounts as of March 31, 2020 exclude the impact of the increased allowance for credit losses on loans, held-to-maturity debt securities and unfunded loan commitments attributed to the adoption of CECL.
Dividend Restrictions. Webster Financial Corporation is dependent upon dividends from Webster Bank to provide funds for its cash requirements, including payments of dividends to shareholders. Banking regulations may limit the amount of dividends that may be paid. Approval by regulatory authorities is required if the effect of dividends declared would cause the regulatory capital of the Bank to fall below specified minimum levels, or exceed the net income for that year combined with the undistributed net income for the preceding two years. Webster Bank paid no dividends to Webster Financial Corporation during the three months ended March 31, 2020 compared to $80 million during the three months ended March 31, 2019.
Cash Restrictions. Webster Bank is required by Federal Reserve System regulations to hold cash reserve balances on hand or with a Federal Reserve Bank. To address potential impacts of the COVID-19 pandemic the Federal Reserve reset the requirement to zero, effective March 26, 2020.
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Note 12: Earnings Per Common Share
Reconciliation of the calculation of basic and diluted earnings per common share follows:
 Three Months Ended March 31,
(In thousands, except per share data)20202019
Earnings for basic and diluted earnings per common share:
Net income$38,199  $99,736  
Less: Preferred stock dividends1,969  1,969  
Net income available to common shareholders36,230  97,767  
Less: Earnings applicable to participating securities (1)
209  218  
Earnings applicable to common shareholders$36,021  $97,549  
Shares:
Weighted-average common shares outstanding - basic90,936  91,962  
Effect of dilutive securities270  263  
Weighted-average common shares outstanding - diluted91,206  92,225  
Earnings per common share(1):
Basic$0.40  $1.06  
Diluted 0.39  1.06  
(1)Earnings per common share amounts under the two-class method, for nonvested time-based restricted shares with nonforfeitable dividends and dividend rights, are determined the same as the presentation above.
Dilutive Securities
The Company maintains stock compensation plans under which restricted stock, restricted stock units, non-qualified stock options, incentive stock options, or stock appreciation rights may be granted to employees and directors. The effect of dilutive securities for the periods presented is primarily the result of outstanding stock options, as well as non-participating restricted stock.
Potential common shares from non-participating restricted stock, of 35 thousand and 91 thousand for the three months ended March 31, 2020 and 2019, respectively, are excluded from the effect of dilutive securities because they would have been anti-dilutive under the treasury stock method.
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Note 13: Derivative Financial Instruments
Derivative Positions and Offsetting
Derivatives Designated in Hedge Relationships. Interest rate swaps allow the Company to change the fixed or variable nature of an interest rate without the exchange of the underlying notional amount. Certain pay fixed/receive variable interest rate swaps are designated as cash flow hedges to convert floating-rate debt into fixed-rate debt, while certain receive fixed/pay variable interest rate swaps are designated as fair value hedges to convert fixed-rate long-term debt into a variable-rate obligation. Certain purchased options are designated as cash flow hedges. Purchased options allow the Company to limit the potential adverse impact of variable interest rates by establishing a cap or a floor strike rate in exchange for an upfront premium. The purchased options designated as cash flow hedges represent interest rate caps where payment is received from the counterparty if interest rates rise above the contractual strike rate and interest rate floors where payment is received from the counterparty when interest rates fall below the contractual strike rate.
Derivatives Not Designated in Hedge Relationships. The Company also enters into other derivative transactions to manage economic risks but does not designate the instruments in hedge relationships. Further, the Company enters into derivative contracts to accommodate customer needs. Derivative contracts with customers are offset with dealer counterparty transactions structured with matching terms to ensure minimal impact on earnings.
The following table presents the notional amounts and fair values of derivative positions:
At March 31, 2020At December 31, 2019
Asset DerivativesLiability DerivativesAsset DerivativesLiability Derivatives
(In thousands)Notional
Amounts
Fair
Value
Notional
Amounts
Fair
Value
Notional
Amounts
Fair
Value
Notional
Amounts
Fair
Value
Designated as hedging instruments:
Interest rate derivatives (1)
$1,150,000  $45,910  $75,000  $417  $1,225,000  $11,855  $300,000  $3,153  
Not designated as hedging instruments:
Interest rate derivatives (1)
4,483,609  352,782  4,475,948  17,017  4,869,139  133,455  4,090,522  9,732  
Mortgage banking derivatives (2)
79,265  1,401  5,000  189  27,873  329  57,000  110  
Other (3)
105,109  1,071  253,134  1,180  76,544  398  275,279  818  
Total not designated as hedging instruments4,667,983  355,254  4,734,082  18,386  4,973,556  134,182  4,422,801  10,660  
Gross derivative instruments, before netting$5,817,983  401,164  $4,809,082  18,803  $6,198,556  146,037  $4,722,801  13,813  
Less: Master netting agreements12,212  12,212  4,779  4,779  
Cash collateral33,730  5,437  8,100  1,871  
Total derivative instruments, after netting$355,222  $1,154  $133,158  $7,163  
(1)Balances related to Chicago Mercantile Exchange (CME) are presented as a single unit of account. In accordance with its rule book, CME legally characterizes variation margin payments as settlement of derivatives rather than collateral against derivative positions. Notional amounts of interest rate swaps cleared through CME include $10.0 million and $1.1 billion for asset derivatives and $3.5 billion and $2.6 billion for liability derivatives at March 31, 2020 and December 31, 2019, respectively. The related fair values approximate zero.
(2)Notional amounts related to residential loan commitments do not include approved floating rate commitments of $9.8 million, at March 31, 2020.
(3)Other derivatives include foreign currency forward contracts related to lending arrangements and customer hedging activity, a Visa equity swap transaction, and risk participation agreements (RPAs). Notional amounts of RPAs include $78.1 million and $65.7 million for asset derivatives and $208.4 million and $223.4 million for liability derivatives at March 31, 2020 and December 31, 2019, respectively, that have insignificant related fair values.
The following table presents fair value positions transitioned from gross to net upon applying counterparty netting agreements:
At March 31, 2020
(In thousands)Gross
Amount
Offset AmountNet Amount on Balance SheetAmounts Not OffsetNet Amounts
Asset derivatives$46,762  45,942  $820  $143  $963  
Liability derivatives18,012  17,649  363    363  
At December 31, 2019
(In thousands)Gross
Amount
Offset AmountNet Amount on Balance SheetAmounts Not OffsetNet Amounts
Asset derivatives$13,012  $12,879  $133  $299  $432  
Liability derivatives6,710  6,650  60  329  389  
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Derivative Activity
The following table presents the change in fair value for derivatives designated as fair value hedges as well as the offsetting change in fair value on the hedged item and the income statement effect of derivatives designated as cash flow hedges:
Recognized InThree months ended March 31,
(In thousands)Net Interest Income20202019
Fair value hedges:
Recognized on derivativesLong-term debt$20,486  $1,628  
Recognized on hedged itemsLong-term debt(20,486) (1,628) 
Net recognized on fair value hedges$  $  
Cash flow hedges:
Interest rate derivativesLong-term debt$1,121  $953  
Interest rate derivativesInterest and fees on loans and leases740    
Net recognized on cash flow hedges$1,861  $953  
Additional information related to fair value hedges:
Consolidated Balance Sheet Line Item in Which Hedged Item is LocatedCarrying Amount of Hedged Item
Cumulative Amount of Fair Value Hedging Adjustment Included in Carrying Amount (1)
(In thousands)At March 31
2020
At December 31
2019
At March 31
2020
At December 31
2019
Long-term debt$348,179  $317,486  $48,179  $17,486  
(1)The Company has de-designated its fair value hedging relationship on the long-term debt. The $48.2 million basis adjustment included in the carrying value will be amortized over the remaining life of the notes.
The following table presents the effect on the income statement for derivatives not designated as hedging instruments:
Recognized InThree months ended March 31,
(In thousands)Non-interest Income20202019
Interest rate derivativesOther income$5,926  $1,051  
Mortgage banking derivativesMortgage banking activities(993) (408) 
OtherOther income1,911  515  
Total not designated as hedging instruments$6,844  $1,158  
Purchased options designated as cash flow hedges exclude time-value premiums from the assessment of hedge effectiveness. Time-value premiums are amortized on a straight-line basis. During the three months ending March 31, 2020, $0.8 million was amortized to net interest income. At March 31, 2020, the remaining unamortized balance of time-value premiums was $11.6 million.
Over the next twelve months, an estimated $6.3 million decrease to interest expense will be reclassified from AOCL relating to cash flow hedges, and an estimated $2.1 million increase to interest expense will be reclassified from AOCL relating to hedge terminations. At March 31, 2020, the remaining unamortized loss on terminated cash flow hedges is $4.2 million. The maximum length of time over which forecasted transactions are hedged is 4 years.
Additional information about cash flow hedge activity impacting AOCL and the related amounts reclassified to interest expense is provided in Note 10: Accumulated Other Comprehensive Loss, Net of Tax. Information about the valuation methods used to measure the fair value of derivatives is provided in Note 14: Fair Value Measurements.
Derivative Exposure
The Company had approximately $357.6 million in net margin posted with financial counterparties or the derivative clearing organization at March 31, 2020, which is primarily comprised of $85.4 million in initial margin collateral posted at CME and $300.3 million in CME variation margin posted. At March 31, 2020, $33.7 million of cash collateral received is included in cash and due from banks on the consolidated balance sheet and is considered restricted in nature.
Webster regularly evaluates the credit risk of its derivative customers, taking into account the likelihood of default, net exposures, and remaining contractual life, among other related factors. Credit risk exposure is mitigated as transactions with customers are generally secured by the same collateral of the underlying transactions being hedged. Current net credit exposure relating to interest rate derivatives with Webster Bank customers was $352.1 million at March 31, 2020. In addition, the Company monitors potential future exposure, representing its best estimate of exposure to remaining contractual maturity. The potential future exposure relating to interest rate derivatives with Webster Bank customers totaled $40.2 million at March 31, 2020.
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Note 14: Fair Value Measurements
Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Fair value is best determined using quoted market prices. However, in many instances, quoted market prices are not available. In such instances, fair values are determined using appropriate valuation techniques. Various assumptions and observable inputs must be relied upon in applying these techniques. Accordingly, categorization within the valuation hierarchy is based upon the lowest level of input that is significant to the fair value measurement. As such, the fair value estimates may not be realized in an immediate transfer of the respective asset or liability.
Fair value estimates are made at a specific point in time, based on relevant market information and information about the financial instrument. These estimates do not reflect any premium or discount that could result from offering for sale at one time the entire holdings or any part of a particular financial instrument. Fair value estimates are based on judgments regarding future expected loss experience, current economic conditions, risk characteristics of various financial instruments, and other factors. These factors are subjective in nature and involve uncertainties and matters of significant judgment and, therefore, cannot be determined with precision. Changes in assumptions could significantly affect the estimates.
Fair Value Hierarchy
The three levels within the fair value hierarchy are as follows:
Level 1: Valuation is based upon unadjusted quoted prices in active markets for identical assets or liabilities that the reporting entity has the ability to access at the measurement date.
Level 2: Fair value is calculated using significant inputs other than quoted market prices that are directly or indirectly observable for the asset or liability. The valuation may rely on quoted prices for similar assets or liabilities in active markets, quoted prices for identical or similar assets or liabilities in inactive markets, inputs other than quoted prices that are observable for the asset or liability (such as interest rates, rate volatility, prepayment speeds, credit ratings,) or inputs that are derived principally or corroborated by market data, by correlation, or other means.
Level 3: Inputs for determining the fair value of the respective assets or liabilities are not observable. Level 3 valuations are reliant upon pricing models and techniques that require significant management judgment or estimation.
Assets and Liabilities Measured at Fair Value on a Recurring Basis
Available-for-Sale Investment Securities. When quoted prices are available in an active market, the Company classifies available-for-sale investment securities within Level 1 of the valuation hierarchy. U.S. Treasury Bills are classified within Level 1 of the fair value hierarchy.
When quoted market prices are not available, the Company employs an independent pricing service that utilizes matrix pricing to calculate fair value. Such fair value measurements consider observable data such as dealer quotes, market spreads, cash flows, yield curves, live trading levels, trade execution data, market consensus prepayments speeds, credit information, and respective terms and conditions for debt instruments. Management maintains procedures to monitor the pricing service's results and has an established process to challenge their valuations, or methodologies, that appear unusual or unexpected. Available-for-Sale investment securities which include Agency CMO, Agency MBS, Agency CMBS, CMBS, CLO, and corporate debt, are classified within Level 2 of the fair value hierarchy.
Derivative Instruments. Foreign exchange contracts are valued based on unadjusted quoted prices in active markets and classified within Level 1 of the fair value hierarchy.
All other derivative instruments are valued using third-party valuation software, which considers the present value of cash flows discounted using observable forward rate assumptions. The resulting fair value is validated against valuations performed by independent third parties and are classified within Level 2 of the fair value hierarchy. Webster evaluates the credit risk of its counterparties to determine if any fair value adjustment related to credit risk may be required, by considering factors such as the likelihood of default by the counterparty, its net exposure, remaining contractual life, as well as the collateral securing the position. The change in value of derivative assets and liabilities attributable to credit risk was not significant during the reported periods.
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Mortgage Banking Derivatives. Forward sales of mortgage loans and mortgage-backed securities are utilized by the Company in its efforts to manage risk of loss associated with its mortgage loan commitments and mortgage loans held for sale. Prior to closing and funding certain single-family residential mortgage loans, an interest rate lock commitment is generally extended to the borrower. During the period from commitment date to closing date, the Company is subject to the risk that market rates of interest may change. If market rates rise, investors generally will pay less to purchase such loans resulting in a reduction in the gain on sale of the loans or, possibly, a loss. In an effort to mitigate such risk, forward delivery sales commitments are established, under which the Company agrees to deliver whole mortgage loans to various investors or issue mortgage-backed securities. The fair value of mortgage banking derivatives is determined based on current market prices for similar assets in the secondary market and, therefore, classified within Level 2 of the fair value hierarchy.
Originated Loans Held For Sale. Residential mortgage loans typically are classified as held for sale upon origination based on management's intent to sell such loans. The Company generally records residential mortgage loans held for sale under the fair value option of Accounting Standards Codification (ASC) Topic 825 "Financial Instruments." Electing to measure originated loans held for sale at fair value reduces certain timing differences and better matches changes in the value of these assets with changes in the value of the derivatives used as an economic hedge on these assets. The fair value of residential mortgage loans held for sale is based on quoted market prices of similar loans sold in conjunction with securitization transactions. Accordingly, such loans are classified within Level 2 of the fair value hierarchy.
The following table compares the fair value to unpaid principal balance of assets accounted for under the fair value option:
At March 31, 2020At December 31, 2019
(In thousands)Fair ValueUnpaid Principal BalanceDifferenceFair ValueUnpaid Principal BalanceDifference
Originated loans held for sale$22,147  $22,006  $141  $35,750  $35,186  $564  
Investments Held in Rabbi Trust. Investments held in the Rabbi Trust primarily include mutual funds that invest in equity and fixed income securities. Shares of mutual funds are valued based on net asset value (NAV), which represents quoted market prices for the underlying shares held in the mutual funds. Therefore, investments held in the Rabbi Trust are classified within Level 1 of the fair value hierarchy. The Company has elected to measure the investments held in the Rabbi Trust at fair value. The cost basis of the investments held in the Rabbi Trust is $1.6 million at March 31, 2020.
Alternative Investments. Equity investments have a readily determinable fair value when quoted prices are available in an active market. Accordingly, such alternative investments are classified within Level 1 of the fair value hierarchy.
Equity investments that do not have a readily available fair value may qualify for NAV practical expedient measurement, based on specific requirements. The Company's alternative investments accounted for at NAV consist of investments in non-public entities that generally cannot be redeemed since the Company’s investments are distributed as the underlying equity is liquidated. Alternative investments recorded at NAV are not classified within the fair value hierarchy. At March 31, 2020, these alternative investments had a remaining unfunded commitment of $28.1 million.

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Summaries of the fair values of assets and liabilities measured at fair value on a recurring basis are as follows:
 At March 31, 2020
(In thousands)Level 1Level 2Level 3Total
Financial assets held at fair value:
U.S. Treasury Bills$—  $—  $—  $—  
Agency CMO—  204,830  —  204,830  
Agency MBS—  1,612,818  —  1,612,818  
Agency CMBS  697,682    697,682  
CMBS  409,023    409,023  
CLO—  81,398  —  81,398  
Corporate debt—  10,880  —  10,880  
Total available-for-sale investment securities—  3,016,631  —  3,016,631  
Gross derivative instruments, before netting (1)
808  400,356  —  401,164  
Originated loans held for sale  22,147  —  22,147  
Investments held in Rabbi Trust3,990  —  —  3,990  
Alternative investments (2)
    —  5,701  
Total financial assets held at fair value$4,798  $3,439,134  $—  $3,449,633  
Financial liabilities held at fair value:
Gross derivative instruments, before netting (1)
$759  $18,044  $—  $18,803  

 At December 31, 2019
(In thousands)Level 1Level 2Level 3Total
Financial assets held at fair value:
U.S. Treasury Bills$—  $—  $—  $—  
Agency CMO—  185,801  —  185,801  
Agency MBS—  1,612,164  —  1,612,164  
Agency CMBS  581,552    581,552  
CMBS  431,871    431,871  
CLO—  92,205  —  92,205  
Corporate debt—  22,240  —  22,240  
Total available-for-sale investment securities—  2,925,833  —  2,925,833  
Gross derivative instruments, before netting (1)
328  145,709  —  146,037  
Originated loans held for sale  35,750  —  35,750  
Investments held in Rabbi Trust4,780  —  —  4,780  
Alternative investments (2)
    —  5,701  
Total financial assets held at fair value$5,108  $3,107,292  $—  $3,118,101  
Financial liabilities held at fair value:
Gross derivative instruments, before netting (1)
$611  $13,202  $—  $13,813  
(1)For information relating to the impact of netting derivative assets and derivative liabilities as well as the impact from offsetting cash collateral paid to the same derivative counterparties see Note 13: Derivative Financial Instruments.
(2)Alternative investments are recorded at NAV. Assets measured at NAV are not classified within the fair value hierarchy.

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Assets Measured at Fair Value on a Non-Recurring Basis
Certain assets are measured at fair value on a non-recurring basis; that is, the assets are not measured at fair value on an ongoing basis but are subject to fair value adjustments in certain circumstances, for example, when there is evidence of impairment. At March 31, 2020, no significant assets classified within Level 3 were identified and measured under this basis. The following is a description of valuation methodologies used for assets measured on a non-recurring basis.
Alternative Investments. The measurement alternative has been elected for alternative investments without readily determinable fair values that do not qualify for the NAV practical expedient. The measurement alternative requires investments to be accounted for at cost minus impairment, if any, plus or minus changes resulting from observable price changes in orderly transactions for the identical or a similar investment of the same issuer. These alternative investments are investments in non-public entities that generally cannot be redeemed since the investment is distributed as the underlying equity is liquidated. Accordingly, these alternative investments are classified within Level 2 of the fair value hierarchy. The carrying amount of these alternative investments was $13.2 million at March 31, 2020. No reductions for impairments, or adjustments due to observable price changes, was identified during the three months ended March 31, 2020.
Transferred Loans Held For Sale. Certain loans are transferred to loans held for sale once a decision has been made to sell such loans. These loans are accounted for at the lower of cost or fair value and are considered to be recognized at fair value when they are recorded at below cost. This activity primarily consists of commercial loans with observable inputs and is classified within Level 2. On the occasion that these loans should include adjustments for changes in loan characteristics using unobservable inputs, the loans would be classified within Level 3.
Collateral Dependent Loans and Leases. Loans and leases for which the payment is expected to be provided solely by the value of the underlying collateral are considered collateral dependent and are valued based on the estimated fair value of such collateral, less estimated cost to sell, using customized discounting criteria. Accordingly, such collateral dependent loans and leases are classified within Level 3 of the fair value hierarchy.
Other Real Estate Owned and Repossessed Assets. The total book value of OREO and repossessed assets was $6.8 million at March 31, 2020. OREO and repossessed assets are accounted for at the lower of cost or fair value and are considered to be recognized at fair value when recorded below cost. The fair value of OREO is based on independent appraisals or internal valuation methods, less estimated selling costs. The valuation may consider available pricing guides, auction results, and price opinions. Certain assets require assumptions about factors that are not observable in an active market in the determination of fair value; as such, OREO and repossessed assets are classified within Level 3 of the fair value hierarchy.
In addition, the amortized cost of consumer loans secured by residential real estate property that are in process of foreclosure amounted to $6.8 million at March 31, 2020.
Fair Value of Financial Instruments and Servicing Assets
The Company is required to disclose the estimated fair value of financial instruments for which it is practicable to estimate fair value, as well as servicing assets. The following is a description of valuation methodologies used for those assets and liabilities.
Cash, Due from Banks, and Interest-bearing Deposits. The carrying amount of cash, due from banks, and interest-bearing deposits is used to approximate fair value, given the short time frame to maturity and, as such, these assets do not present unanticipated credit concerns. Cash, due from banks, and interest-bearing deposits are classified within Level 1 of the fair value hierarchy.
Held-to-Maturity Investment Securities. When quoted market prices are not available, the Company employs an independent pricing service that utilizes matrix pricing to calculate fair value. Such fair value measurements consider observable data such as dealer quotes, market spreads, cash flows, yield curves, live trading levels, trade execution data, market consensus prepayments speeds, credit information, and respective terms and conditions for debt instruments. Management maintains procedures to monitor the pricing service's results and has an established process to challenge their valuations, or methodologies, that appear unusual or unexpected. Held-to-Maturity investment securities, which include Agency CMO, Agency MBS, Agency CMBS, CMBS, and municipal bonds and notes, are classified within Level 2 of the fair value hierarchy.
Loans and Leases, net. The estimated fair value of loans and leases held for investment is calculated using a discounted cash flow method, using future prepayments and market interest rates inclusive of an illiquidity premium for comparable loans and leases. The associated cash flows are adjusted for credit and other potential losses. Fair value for collateral dependent loans and leases is estimated using the net present value of the expected cash flows. Loans and leases are classified within Level 3 of the fair value hierarchy.
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Deposit Liabilities. The fair value of demand deposits, savings accounts, and certain money market deposits is the amount payable on demand at the reporting date. Deposit liabilities are classified within Level 2 of the fair value hierarchy.
Time Deposits. The fair value of a fixed-maturity certificate of deposit is estimated using the rates currently offered for deposits of similar remaining maturities. Time deposits are classified within Level 2 of the fair value hierarchy.
Securities Sold Under Agreements to Repurchase and Other Borrowings. The fair value of securities sold under agreements to repurchase and other borrowings that mature within 90 days is the carrying value. Fair value for all other balances are estimated using discounted cash flow analysis based on current market rates adjusted for associated credit risks, as appropriate. Securities sold under agreements to repurchase and other borrowings are classified within Level 2 of the fair value hierarchy.
Federal Home Loan Bank Advances and Long-Term Debt. The fair value of FHLB advances and long-term debt is estimated using a discounted cash flow technique. Discount rates are matched with the time period of the expected cash flow and are adjusted, as appropriate, to reflect credit risk. FHLB advances and long-term debt are classified within Level 2 of the fair value hierarchy.
Mortgage Servicing Assets. Mortgage servicing assets are initially recorded at fair value and subsequently measured under the amortization method. Fair value is calculated as the present value of estimated future net servicing income and relies on market based assumptions for loan prepayment speeds, servicing costs, discount rates, and other economic factors; as such, the primary risk inherent in valuing mortgage servicing assets is the impact of fluctuating interest rates on the servicing revenue stream. Mortgage servicing assets are reviewed quarterly and held at the lower of the carrying amount or fair value. Fair value adjustments, if any, are included as a component of loan related fees in the consolidated statement of income. During the three months ended March 31, 2020, the Company recorded a $575 thousand valuation allowance. Mortgage servicing assets are classified within Level 3 of the fair value hierarchy.
The estimated fair value of selected financial instruments and servicing assets are as follows:
 At March 31, 2020At December 31, 2019
(In thousands)Carrying
Amount
Fair
Value
Carrying
Amount
Fair
Value
Assets:
Level 2
Held-to-maturity investment securities$5,485,894  $5,642,527  $5,293,918  $5,380,653  
Level 3
Loans and leases, net20,556,593  20,844,596  19,827,890  19,961,632  
Mortgage servicing assets16,391  20,846  17,484  33,250  
Liabilities:
Level 2
Deposit liabilities$21,522,676  $21,522,676  $20,219,981  $20,219,981  
Time deposits2,991,161  3,000,656  3,104,765  3,102,316  
Securities sold under agreements to repurchase and other borrowings1,262,749  1,268,094  1,040,431  1,041,042  
FHLB advances1,773,399  1,783,284  1,948,476  1,950,035  
Long-term debt (1)
571,212  500,410  540,364  555,775  
(1)Adjustments to the carrying amount of long-term debt for basis adjustment and unamortized discount and debt issuance cost on senior fixed-rate notes are not included for determination of fair value Refer to Note 9: Borrowings for additional information.
Note 15: Retirement Benefit Plans
Defined benefit pension and other postretirement benefits
The following table summarizes the components of net periodic benefit cost:

Three months ended March 31,
20202019
(In thousands)Pension PlanSERPOther BenefitsPension PlanSERPOther Benefits
Interest cost on benefit obligations$1,675  $11  $13  $1,978  $16  $21  
Expected return on plan assets(3,380)     (2,815)     
Recognized net loss992  6  (9) 1,430  4  (4) 
Net periodic benefit (benefit) cost$(713) $17  $4  $593  $20  $17  

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Note 16: Segment Reporting
Webster’s operations are organized into three reportable segments that represent its primary businesses - Commercial Banking, HSA Bank, and Community Banking. These segments reflect how executive management responsibilities are assigned, the type of customer served, how products and services are provided, and how discrete financial information is currently evaluated. Certain Corporate Treasury activities, along with the amounts required to reconcile profitability metrics to amounts reported in accordance with GAAP, are included in the Corporate and Reconciling category.
Description of Segment Reporting Methodology
Webster uses an internal profitability reporting system to generate information by operating segment, which is based on a series of management estimates for funds transfer pricing, and allocations for non-interest expense, provision for credit losses, income taxes, and equity capital. These estimates and allocations, certain of which are subjective in nature, are periodically reviewed and refined. Changes in estimates and allocations that affect the reported results of any operating segment do not affect the consolidated financial position or results of operations of Webster as a whole. The full profitability measurement reports, which are prepared for each operating segment, reflect non-GAAP reporting methodologies. The differences between full profitability and GAAP results are reconciled in the Corporate and Reconciling category.
Webster allocates interest income and interest expense to each business, while any mismatch associated with the matched maturity funding concept called Funds Transfer Pricing (FTP) is absorbed in corporate treasury activities. The allocation process considers the specific interest rate risk and liquidity risk of financial instruments and other assets and liabilities in each line of business. The matched maturity funding concept considers the origination date and the earlier of the maturity date or the repricing date of a financial instrument to assign a FTP rate for loans and deposits originated each day. Loans are assigned an FTP rate for funds used and deposits are assigned an FTP rate for funds provided. Beginning in 2020, Webster refined the FTP calculation to reflect the allocation of capital credit to net interest income to better align segment results with key measurements used to review segment performance. Prior period net interest income and income tax expense were revised to reflect this change.
Webster allocates a majority of non-interest expense to each reportable segment using a full-absorption costing process. Costs, including corporate overhead, are analyzed, pooled by process, and assigned to the appropriate reportable segment.
The results of funds transfer pricing and allocations for non-interest expense, as well as non-interest income produces pre-tax, pre-provision net revenue, under which basis the segments are reviewed by executive management.
Webster allocates the provision for credit losses to each segment based on management's estimate of the inherent loss content in each of the specific loan and lease portfolios. During the three months ended June 30, 2019, Webster refined and improved the precision of this allocation approach. Prior period provision for credit losses amounts, and resulting impacts from income tax expense were revised accordingly. Allowance for credit losses on loans and leases is included in total assets within the Corporate and Reconciling category.
The following table presents total assets for Webster's reportable segments and the Corporate and Reconciling category:
(In thousands)Commercial
Banking
HSA
Bank
Community
Banking
Corporate and
Reconciling
Consolidated
Total
At March 31, 2020$12,332,819  $80,130  $9,441,305  $9,800,620  $31,654,874  
At December 31, 201911,541,803  80,176  9,348,727  9,418,638  30,389,344  
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The following tables present the operating results, including all appropriate allocations, for Webster’s reportable segments and the Corporate and Reconciling category:
 Three months ended March 31, 2020
(In thousands)Commercial
Banking
HSA
Bank
Community BankingCorporate and
Reconciling
Consolidated
Total
Net interest income$99,316  $42,673  $99,470  $(10,658) $230,801  
Non-interest income13,239  26,383  27,620  6,136  73,378  
Non-interest expense46,544  37,078  98,967  (3,753) 178,836  
Pre-tax, pre-provision net revenue66,011  31,978  28,123  (769) 125,343  
Provision for credit losses63,524    12,561  (85) 76,000  
Income before income tax expense2,487  31,978  15,562  (684) 49,343  
Income tax expense609  8,538  3,081  (1,084) 11,144  
Net income$1,878  $23,440  $12,481  $400  $38,199  

 Three months ended March 31, 2019
(In thousands)Commercial
Banking
HSA
Bank
Community BankingCorporate and
Reconciling
Consolidated
Total
Net interest income$98,342  $43,098  $106,290  $(6,179) $241,551  
Non-interest income14,011  25,577  25,382  3,642  68,612  
Non-interest expense44,618  33,522  95,075  2,471  175,686  
Pre-tax, pre-provision net revenue67,735  35,153  36,597  (5,008) 134,477  
Provision for credit losses6,241    2,359    8,600  
Income before income tax expense61,494  35,153  34,238  (5,008) 125,877  
Income tax expense15,251  9,316  7,258  (5,684) 26,141  
Net income$46,243  $25,837  $26,980  $676  $99,736  



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Note 17: Revenue from Contracts with Customers
The following tables present revenues within the scope of ASC 606, Revenue from Contracts with Customers and the net amount of other sources of non-interest income that is within the scope of other GAAP topics:
Three months ended March 31, 2020
(In thousands)Commercial
Banking
HSA
Bank
Community
Banking
Corporate and
Reconciling
Consolidated
Total
Non-interest Income:
Deposit service fees$3,059  $24,842  $14,592  $77  $42,570  
Wealth and investment services2,528    6,218  (7) 8,739  
Other  1,541  317    1,858  
Revenue from contracts with customers5,587  26,383  21,127  70  53,167  
Other sources of non-interest income7,652    6,493  6,066  20,211  
Total non-interest income$13,239  $26,383  $27,620  $6,136  $73,378  

Three months ended March 31, 2019
(In thousands)Commercial
Banking
HSA
Bank
Community
Banking
Corporate and
Reconciling
Consolidated
Total
Non-interest Income:
Deposit service fees$3,036  $24,528  $15,365  $95  $43,024  
Wealth and investment services2,484    5,175  (8) 7,651  
Other  1,049  501    1,550  
Revenue from contracts with customers5,520  25,577  21,041  87  52,225  
Other sources of non-interest income8,491    4,341  3,555  16,387  
Total non-interest income$14,011  $25,577  $25,382  $3,642  $68,612  


The major types of revenue streams that are within the scope of ASC 606 are described below:
Deposit service fees, predominately consist of fees earned from deposit accounts and interchange fees. Fees earned from deposit accounts relate to event-driven services and periodic account maintenance activities. Webster's obligations for event-driven services are satisfied at the time the service is delivered, while the obligations for maintenance services is satisfied monthly. Interchange fees are assessed as the performance obligation is satisfied, which is at the point in time the card transaction is authorized.
Wealth and investment services, consists of fees earned from investment and securities-related services, trust and other related services. Obligations for wealth and investment services are generally satisfied over time through a time-based measurement of progress, while certain obligations may be satisfied at points in time for activities that are transactional in nature.
These disaggregated amounts are reconciled to non-interest income as presented in Note 16: Segment Reporting. Contracts with customers have not generated significant contract assets and liabilities.
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Note 18: Commitments and Contingencies
Credit-Related Financial Instruments
The Company offers credit-related financial instruments in the normal course of business to meet certain financing needs of its customers, that involve off-balance sheet risk. These transactions may include an unused commitment to extend credit, standby letter of credit, or commercial letter of credit. Such transactions involve, to varying degrees, elements of credit risk.
Commitments to Extend Credit. The Company makes commitments under various terms to lend funds to customers at a future point in time. These commitments include revolving credit arrangements, term loan commitments, and short-term borrowing agreements. Most of these loans have fixed expiration dates or other termination clauses where a fee may be required. Since commitments routinely expire without being funded, or after required availability of collateral occurs, the total commitment amount does not necessarily represent future liquidity requirements.
Standby Letter of Credit. A standby letter of credit commits the Company to make payments on behalf of customers if certain specified future events occur. The Company has recourse against the customer for any amount required to be paid to a third party under a standby letter of credit, which is often part of a larger credit agreement under which security is provided. Historically, a large percentage of standby letters of credit expire without being funded. The contractual amount of a standby letter of credit represents the maximum amount of potential future payments the Company could be required to make, and is the Company's maximum credit risk.
Commercial Letter of Credit. A commercial letter of credit is issued to facilitate either domestic or foreign trade arrangements for customers. As a general rule, drafts are committed to be drawn when the goods underlying the transaction are in transit. Similar to a standby letter of credit, a commercial letter of credit is often secured by an underlying security agreement including the assets or inventory to which they relate.
The following table summarizes the outstanding amounts of credit-related financial instruments with off-balance sheet risk:
(In thousands)At March 31
2020
At December 31, 2019
Commitments to extend credit$5,387,188  $6,162,658  
Standby letter of credit178,489  188,103  
Commercial letter of credit28,744  29,180  
Total credit-related financial instruments with off-balance sheet risk$5,594,421  $6,379,941  
These commitments subject the Company to potential exposure in excess of amounts recorded in the financial statements, and therefore, management maintains a reserve for unfunded credit commitments to provide for expected losses in connection with funding the unused portion of legal commitments to lend when those commitments are not unconditionally cancellable by Webster. Loss calculation factors are consistent with the ACL methodology for funded loans using PD and LGD applied to the underlying borrower risk and facility grades, a draw down factor applied to utilization rates, and relevant forecast information. This reserve is reported as a component of accrued expenses and other liabilities on the consolidated balance sheet.
The following table provides a summary of activity in the reserve for unfunded credit commitments:
Three months ended March 31,
(In thousands)20202019
Beginning balance$2,367  $2,506  
Adoption of ASU No. 2016-13 (CECL)9,139    
(Benefit) provision charged to non-interest expense(1,422) 5  
Ending balance$10,084  $2,511  

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Note 19: Subsequent Events
The Company has evaluated events from the date of the Condensed Consolidated Financial Statements and accompanying Notes thereto, March 31, 2020, through the issuance of this Quarterly Report on Form 10-Q.
During the second quarter of 2020, the Company began offering loans that are guaranteed by the SBA under its PPP and authorized under the CARES Act. Through early May 2020, the SBA has approved over 9,000 applications totaling $1.4 billion under this program, of which the Company has funded over 7,000 loans, for approximately $1.2 billion. Webster Bank also received approval from the FRB of Boston to access the PPP Liquidity Facility to fund PPP loans.
In addition, the Company continued to provide loan modifications, primarily three-month and six-month payment deferrals, subject to relief provisions under the CARES Act and Interagency Statement. Including both in process and executed deferrals, loan balances associated with payment accommodations totaled approximately $2.2 billion through early May 2020.
Also, on April 20, 2020, the Company announced that its HSA Bank division of Webster Bank has signed a definitive agreement to acquire approximately 24,000 health savings accounts, including an estimated $140 million in deposits from State Farm Bank, F.S.B., a subsidiary of State Farm Mutual Automobile Insurance Company. The transaction is expected to close in the second or third quarter of 2020 and is subject to regulatory approval and customary closing conditions.
Except for these transactions, the Company determined that no other significant events were identified requiring recognition or disclosure in this report.
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
The required information is set forth above, in Item 1. Financial Statements, see Note 13: Derivative Financial Instruments, and in Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations, see the section captioned "Asset/Liability Management and Market Risk," which are incorporated herein by reference.
ITEM 4. CONTROLS AND PROCEDURES
Evaluation of Disclosure Controls and Procedures
The Company has performed an evaluation, under the supervision and with the participation of the Company's management, including its Chief Executive Officer and Chief Financial Officer, of the effectiveness of the Company's disclosure controls and procedures, as defined in Rules 13a-15(e) or 15d-15(e) of the Securities Exchange Act of 1934. Based on this evaluation, the Company's Chief Executive Officer and Chief Financial Officer concluded that the Company's disclosure controls and procedures for recording, processing, summarizing, and reporting the information the Company is required to disclose in the reports it files under the Securities Exchange Act of 1934, within the time periods specified in SEC rules and forms, were effective as of March 31, 2020.
Changes in Internal Control over Financial Reporting
During the quarter ended March 31, 2020, the Company implemented new CECL accounting policies, procedures, and controls as part of its adoption of ASU No. 2016-13 and subsequent ASUs issued to amend ASC Topic 326. There were no other changes made to the Company's internal control over financial reporting that materially affected, or would be reasonably likely to materially affect, the Company's internal control over financial reporting.
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PART II - OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
From time to time Webster Financial Corporation, or its subsidiaries, are subject to certain legal proceedings and claims in the ordinary course of business. Management presently believes that the ultimate outcome of these proceedings, individually and in the aggregate, will not be material to Webster or its consolidated financial condition. Webster establishes an accrual for specific legal matters when it determines that the likelihood of an unfavorable outcome is probable and the loss is reasonably estimable. Legal proceedings are subject to inherent uncertainties, and unfavorable rulings could occur that could cause Webster to adjust its litigation accrual or could have, individually or in the aggregate, a material adverse effect on its business, financial condition, or operating results.
ITEM 1A. RISK FACTORS
Item 1A. Risk Factors of the Company's Annual Report on Form 10-K for the year ended December 31, 2019 includes a discussion of the material risks and uncertainties that could adversely affect our business and impact our results of operations or financial condition. The information presented below updates, and should be read in conjunction with, the risk factors and information disclosed in the Annual Report on Form 10-K.
The COVID-19 pandemic and resulting adverse economic conditions have already adversely impacted our business and results and could have a more material impact on our business, financial condition, and results of operations.
The ongoing COVID-19 global and national health emergency has caused significant disruption in the United States and international economies and financial markets. The spread of COVID-19 has caused illness, quarantines, cancellation of events and travel, business and school shutdowns, reduction in commercial activity and financial transactions, supply chain interruptions, increased unemployment, and overall economic and financial market instability. Many states, including Connecticut, where we are headquartered, and New York, Massachusetts, Rhode Island, and Wisconsin, in which we have significant operations, have been particularly affected and have declared states of emergency.
Although banks have generally been permitted to continue operating, the COVID-19 pandemic has caused disruptions to our business and could cause material disruptions to our business and operations in the future. Impacts to our business, requiring implementation of new processes in a short period of time, have included decreases in customer traffic in our retail branch locations, shifting transactions at branches to drive through or by appointment only, the transition of a significant portion of our workforce to remote locations from home, increases in requests for forbearance and loan modifications, and additional health and safety precautions implemented at all physical locations. To the extent that commercial and social restrictions remain in place or increase, our delinquencies, foreclosures, and credit losses may materially increase and we could experience reductions in fee income as transaction volumes decline.
Unfavorable economic conditions may also make it more difficult for us to maintain deposit levels and loan origination volume and to obtain additional financing. Furthermore, such conditions have and may continue to cause the value of collateral associated with our existing loans to decline. The persistence or worsening of current economic conditions could also adversely affect certain risks related to our accounting estimates, as described within the Use of Estimates section of Management’s Discussion and Analysis within this document.
In addition, in March 2020, the Federal Reserve lowered the target range for the federal funds rate to a range from 0 to 0.25 percent in part as a result of the pandemic. A prolonged period of very low interest rates could have a material adverse impact on our interest income and the market value of our investments. Refer to Asset/Liability Management and Market Risk section in the Management’s Discussion and Analysis within this document for more information regarding the impact of the interest rate environment.
While we have taken and are continuing to take actions to protect the safety and well-being of our employees, customers, and communities, no assurance can be given that the steps being taken will be deemed to be adequate or appropriate, nor can we predict the level of disruption which will occur to our employees' ability to provide customer support and service. The continued or renewed spread of COVID-19 could negatively impact the availability of key personnel necessary to conduct our business, the business and operations of our third-party service providers who perform critical services for our business, or the businesses of many of our customers and borrowers. In addition, as a result of the pandemic and the related increase in remote working by our personnel and the personnel of other companies, the risk of cyber-attacks, breaches or similar events, whether through our systems or those of third parties on which we rely, has increased.
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Among the factors outside our control that are likely to affect the impact the COVID-19 pandemic will ultimately have on our business are:
the pandemic’s course and severity;
the direct and indirect results of the pandemic, such as recessionary economic trends, including with respect to employment, wages and benefits, commercial activity, consumer spending and real estate market values;
political, legal and regulatory actions and policies in response to the pandemic, including the effects of restrictions on commerce and banking, such as moratorium and other suspension of collections, foreclosure, and related obligations;
the timing, magnitude and effect of public spending, directly or through subsidies, its direct and indirect effects on commercial activity and incentives of employers and individuals to resume or increase employment, wages and benefits and commercial activity;
the timing and availability of direct and indirect governmental support for various financial assets, including mortgage loans;
the potential impact of changes in medical spending and unemployment on our HSA business and related deposits;
the long-term effect of the economic downturn on the value of our assets and related accounting estimates;
potential longer-term effects of increased government spending on the interest rate environment and borrowing costs for non-governmental parties;
the ability of our employees and our third-party vendors to work effectively during the course of the pandemic;
potential longer-term shifts toward mobile banking, telecommuting and telecommerce; and
geographic variation in the severity and duration of the COVID-19 pandemic, including in states in which we operate physically such as Connecticut, New York, Massachusetts, Rhode Island and Wisconsin.
The ongoing COVID-19 pandemic has resulted in severe volatility in the financial markets and meaningfully lower stock prices for many companies, including our common stock. Depending on the extent and duration of the COVID-19 pandemic, the price of our common stock may continue to experience volatility and declines.
As a participating lender in the PPP, the Company may be exposed to additional litigation risk. Since the PPP opened, several banks have been targeted in lawsuits alleging failure to properly comply with the requirements of the PPP and other consumer protection regulations in connection with PPP lending. If the Company is similarly targeted, any PPP-related litigation could result in costs, liabilities or reputational damage that could have a material adverse impact on the Company’s business, financial condition or results of operations
We are continuing to monitor the COVID-19 pandemic and related risks, although the rapid development and fluidity of the situation precludes any specific prediction as to its ultimate impact on us. However, if the pandemic continues to spread or otherwise result in a continuation or worsening of the current economic and commercial environments, our business, financial condition, results of operations and cash flows could be materially adversely affected and many of the risks described in our Annual Report on Form 10-K for the year ended December 31, 2019 will be heightened.
ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Issuer Purchases of Equity Securities
The following table provides information with respect to any purchase of equity securities of Webster Financial Corporation's common stock made by or on behalf of Webster or any "affiliated purchaser," as defined in Rule 10b-18(a)(3) under the Securities Exchange Act of 1934, during the three months ended March 31, 2020:
Period
Total
Number of
Shares
Purchased (1)
Average Price
Paid
Per Share
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs
Maximum
Dollar Amount Available for Repurchase
Under the Plans
or Programs (2)
January2,684  $52.94  —  $200,000,000  
February727,812  44.40  667,626  170,453,427  
March1,444,447  32.72  1,436,569  123,443,785  
Total2,174,943  36.65  2,104,195  123,443,785  
(1)During the three months ended March 31, 2020, of the total number of shares purchased, 70,748 shares were acquired outside of the repurchase program at market prices and related to stock compensation plan activity.
(2)Webster maintains a common stock repurchase program which authorizes management to purchase shares of its common stock, in open market or privately negotiated transactions, subject to market conditions and other factors. On October 29, 2019, the Company announced that its Board of Directors approved a modification to this program, originally approved on October 24, 2017, increasing the maximum dollar amount available for repurchase to $200 million. This program will remain in effect until fully utilized or until modified, superseded, or terminated. Given the current economic environment, the Company does not expect to continue repurchases under the common stock repurchase program until further notice.
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ITEM 3. DEFAULTS UPON SENIOR SECURITIES
Not applicable
ITEM 4. MINE SAFETY DISCLOSURES
Not applicable
ITEM 5. OTHER INFORMATION
Not applicable
ITEM 6. EXHIBITS
The following is the exhibit index.

Exhibit Number
Exhibit Description
Exhibit Included
Incorporated by Reference
Form
Exhibit
Filing Date
3
Certificate of Incorporation and Bylaws.
3.1
10-Q
3.1
8/9/2016
3.2
8-K
3.1
6/11/2008
3.3
8-K
3.1
11/24/2008
3.4
8-K
3.1
7/31/2009
3.5
8-K
3.2
7/31/2009
3.6
8-A12B
3.3
12/4/2012
3.78-A12B3.312/12/2017
3.8
8-K
3.1
3/17/2020
31.1X
31.2X
32.1
X (1)
32.2
X (1)
101.INSXBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCHXBRL Taxonomy Extension Schema DocumentX
101.CALXBRL Taxonomy Extension Calculation Linkbase DocumentX
101.DEFXBRL Taxonomy Extension Definitions Linkbase DocumentX
101.LABXBRL Taxonomy Extension Label Linkbase DocumentX
101.PREXBRL Taxonomy Extension Presentation Linkbase DocumentX
(1) Exhibit is furnished herewith and shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, or otherwise subject to the liability of that section, and shall not be deemed to be incorporated by reference into any filing under the Securities Act of 1933 or the Securities Exchange Act of 1934.
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
WEBSTER FINANCIAL CORPORATION
Registrant
Date: May 8, 2020By:/s/ John R. Ciulla
John R. Ciulla
Chairman, President and Chief Executive Officer
(Principal Executive Officer)
Date: May 8, 2020By:/s/ Glenn I. MacInnes
Glenn I. MacInnes
Executive Vice President and Chief Financial Officer
(Principal Financial Officer)
Date: May 8, 2020By:/s/ Albert J. Wang
Albert J. Wang
Senior Vice President and Chief Accounting Officer
(Principal Accounting Officer)

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