EX-99.2 3 q22019earningsrelease-ex992.htm EXHIBIT 99.2 Exhibit


Exhibit 99.2

Capital One Financial Corporation
Financial Supplement(1)(2) 
Second Quarter 2019
Table of Contents

Capital One Financial Corporation Consolidated Results
Page
 
Table 1:
Financial Summary—Consolidated
 
Table 2:
Selected Metrics—Consolidated
 
Table 3:
Consolidated Statements of Income
 
Table 4:
Consolidated Balance Sheets
 
Table 5:
Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)
 
Table 6:
Average Balances, Net Interest Income and Net Interest Margin
 
Table 7:
Loan Information and Performance Statistics
 
Table 8:
Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity
Business Segment Results
 
 
Table 9:
Financial Summary—Business Segment Results
 
Table 10:
Financial & Statistical Summary—Credit Card Business
 
Table 11:
Financial & Statistical Summary—Consumer Banking Business
 
Table 12:
Financial & Statistical Summary—Commercial Banking Business
 
Table 13:
Financial & Statistical Summary—Other and Total
Other
 
 
Table 14:
Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)
 
Table 15:
Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures
__________
(1) 
The information contained in this Financial Supplement is preliminary and based on data available at the time of the earnings presentation. Investors should refer to our Quarterly Report on Form 10-Q for the period ended June 30, 2019 once it is filed with the Securities and Exchange Commission.
(2) 
This Financial Supplement includes non-GAAP measures. We believe these non-GAAP measures are useful to investors and users of our financial information as they provide an alternate measurement of our performance and assist in assessing our capital adequacy and the level of return generated. These non-GAAP measures should not be viewed as a substitute for reported results determined in accordance with generally accepted accounting principles in the U.S. (“GAAP”), nor are they necessarily comparable to non-GAAP measures that may be presented by other companies.




CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 1: Financial Summary—Consolidated
 
 
 
 
 
 
 
 
 
 
 
 
2019 Q2 vs.
 
Six Months Ended June 30,
(Dollars in millions, except per share data and as noted)
 
2019
 
2019
 
2018
 
2018
 
2018
 
2019
 
2018
 

 

 
2019 vs.
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q2
 
2019
 
2018
 
2018
Income Statement
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,746

 
$
5,791

 
$
5,820

 
$
5,786

 
$
5,551

 
(1
)%
 
4
 %
 
$
11,537

 
$
11,269

 
2
 %
Non-interest income
 
1,378

 
1,292

 
1,193

 
1,176

 
1,641

 
7

 
(16
)
 
2,670

 
2,832

 
(6
)
Total net revenue(1)
 
7,124

 
7,083

 
7,013

 
6,962

 
7,192

 
1

 
(1
)
 
14,207

 
14,101

 
1

Provision for credit losses
 
1,342

 
1,693

 
1,638

 
1,268

 
1,276

 
(21
)
 
5

 
3,035

 
2,950

 
3

Non-interest expense:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Marketing
 
546

 
517

 
831

 
504

 
425

 
6

 
28

 
1,063

 
839

 
27

Operating expense
 
3,233

 
3,154

 
3,301

 
3,269

 
2,999

 
3

 
8

 
6,387

 
6,158

 
4

Total non-interest expense
 
3,779

 
3,671

 
4,132

 
3,773

 
3,424

 
3

 
10

 
7,450

 
6,997

 
6

Income from continuing operations before income taxes
 
2,003

 
1,719

 
1,243

 
1,921

 
2,492

 
17

 
(20
)
 
3,722

 
4,154

 
(10
)
Income tax provision (benefit)
 
387

 
309

 
(21
)
 
420

 
575

 
25

 
(33
)
 
696

 
894

 
(22
)
Income from continuing operations, net of tax
 
1,616

 
1,410

 
1,264

 
1,501

 
1,917

 
15

 
(16
)
 
3,026

 
3,260

 
(7
)
Income (loss) from discontinued operations, net of tax
 
9

 
2

 
(3
)
 
1

 
(11
)
 
**

 
**

 
11

 
(8
)
 
**

Net income
 
1,625

 
1,412

 
1,261

 
1,502

 
1,906

 
15

 
(15
)
 
3,037

 
3,252

 
(7
)
Dividends and undistributed earnings allocated to participating securities(2)
 
(12
)
 
(12
)
 
(9
)
 
(9
)
 
(12
)
 

 

 
(24
)
 
(23
)
 
4

Preferred stock dividends
 
(80
)
 
(52
)
 
(80
)
 
(53
)
 
(80
)
 
54

 

 
(132
)
 
(132
)
 

Net income available to common stockholders
 
$
1,533

 
$
1,348

 
$
1,172

 
$
1,440

 
$
1,814

 
14

 
(15
)
 
$
2,881

 
$
3,097

 
(7
)
Common Share Statistics
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Basic earnings per common share:(2)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Net income from continuing operations
 
$
3.24

 
$
2.87

 
$
2.50

 
$
3.01

 
$
3.76

 
13
 %
 
(14
)%
 
$
6.11

 
$
6.39

 
(4
)%
Income (loss) from discontinued operations
 
0.02

 

 
(0.01
)
 

 
(0.02
)
 
**

 
**

 
0.02

 
(0.02
)
 
**

Net income per basic common share
 
$
3.26

 
$
2.87

 
$
2.49

 
$
3.01

 
$
3.74

 
14

 
(13
)
 
$
6.13

 
$
6.37

 
(4
)
Diluted earnings per common share:(2)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Net income from continuing operations
 
$
3.22

 
$
2.86

 
$
2.49

 
$
2.99

 
$
3.73

 
13

 
(14
)
 
$
6.08

 
$
6.35

 
(4
)
Income (loss) from discontinued operations
 
0.02

 

 
(0.01
)
 

 
(0.02
)
 
**

 
**

 
0.02

 
(0.02
)
 
**

Net income per diluted common share
 
$
3.24

 
$
2.86

 
$
2.48

 
$
2.99

 
$
3.71

 
13

 
(13
)
 
$
6.10

 
$
6.33

 
(4
)
Weighted-average common shares outstanding (in millions):
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Basic
 
470.8

 
469.4

 
470.0

 
477.8

 
485.1

 

 
(3
)
 
470.1

 
485.9

 
(3
)
Diluted
 
473.0

 
471.6

 
472.7

 
480.9

 
488.3

 

 
(3
)
 
472.3

 
489.6

 
(4
)
Common shares outstanding (period-end, in millions)
 
470.3

 
469.6

 
467.7

 
473.7

 
478.4

 

 
(2
)
 
470.3

 
478.4

 
(2
)
Dividends declared and paid per common share
 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 
$
0.40

 

 

 
$
0.80

 
$
0.80

 

Tangible book value per common share (period-end)(3)
 
77.65

 
72.86

 
69.20

 
66.15

 
63.86

 
7

 
22

 
77.65

 
63.86

 
22


1


 
 
 
 
 
 
 
 
 
 
 
 
2019 Q2 vs.
 
Six Months Ended June 30,
(Dollars in millions)
 
2019
 
2019
 
2018
 
2018
 
2018
 
2019
 
2018
 
 
 
 
 
2019 vs.
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q2
 
2019
 
2018
 
2018
Balance Sheet (Period-End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans held for investment
 
$
244,460

 
$
240,273

 
$
245,899

 
$
238,761

 
$
236,124

 
2
 %
 
4
 %
 
$
244,460

 
$
236,124

 
4
 %
Interest-earning assets
 
339,160

 
340,071

 
341,293

 
331,293

 
332,167

 

 
2

 
339,160

 
332,167

 
2

Total assets
 
373,619

 
373,191

 
372,538

 
362,909

 
363,989

 

 
3

 
373,619

 
363,989

 
3

Interest-bearing deposits
 
231,161

 
230,199

 
226,281

 
222,356

 
222,605

 

 
4

 
231,161

 
222,605

 
4

Total deposits
 
254,535

 
255,107

 
249,764

 
247,195

 
248,225

 

 
3

 
254,535

 
248,225

 
3

Borrowings
 
49,233

 
50,358

 
58,905

 
52,205

 
53,310

 
(2
)
 
(8
)
 
49,233

 
53,310

 
(8
)
Common equity
 
51,406

 
49,120

 
47,307

 
46,277

 
45,566

 
5

 
13

 
51,406

 
45,566

 
13

Total stockholders’ equity
 
55,767

 
53,481

 
51,668

 
50,638

 
49,926

 
4

 
12

 
55,767

 
49,926

 
12

Balance Sheet (Average Balances)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 

Loans held for investment
 
$
242,653

 
$
241,959

 
$
241,371

 
$
236,766

 
$
240,758

 

 
1
 %
 
$
242,307

 
$
245,218

 
(1
)%
Interest-earning assets
 
338,026

 
337,793

 
334,714

 
330,272

 
333,495

 

 
1

 
337,913

 
331,850

 
2

Total assets
 
371,095

 
370,394

 
365,243

 
360,937

 
363,929

 

 
2

 
370,746

 
362,988

 
2

Interest-bearing deposits
 
230,452

 
227,572

 
222,827

 
221,431

 
223,079

 
1
 %
 
3

 
229,020

 
221,384

 
3

Total deposits
 
253,634

 
251,410

 
247,663

 
246,720

 
248,790

 
1

 
2

 
252,528

 
247,040

 
2

Borrowings
 
49,982

 
53,055

 
53,994

 
51,684

 
52,333

 
(6
)
 
(4
)
 
51,510

 
53,454

 
(4
)
Common equity
 
50,209

 
48,359

 
46,753

 
46,407

 
45,466

 
4

 
10

 
49,289

 
45,070

 
9

Total stockholders’ equity
 
54,570

 
52,720

 
51,114

 
50,768

 
49,827

 
4

 
10

 
53,650

 
49,431

 
9

    

2



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 2: Selected Metrics—Consolidated
 
 
 
 
 
 
 
 
 
 
 
 
2019 Q2 vs.
 
Six Months Ended June 30,
(Dollars in millions, except as noted)
 
2019
 
2019
 
2018
 
2018
 
2018
 
2019
 
2018
 
 
 
 
 
2019 vs.
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q2
 
2019
 
2018
 
2018
Performance Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income growth (period over period)
 
(1
)%
 

 
1
 %
 
4
 %
 
(3
)%
 
**


**

 
2
 %
 
3
%
 
**

Non-interest income growth (period over period)
 
7

 
8
%
 
1

 
(28
)
 
38

 
**

 
**

 
(6
)
 
24

 
**

Total net revenue growth (period over period)
 
1

 
1

 
1

 
(3
)
 
4

 
**

 
**

 
1

 
7

 
**

Total net revenue margin(4)
 
8.43

 
8.39

 
8.38

 
8.43

 
8.63

 
4
bps
 
(20
)bps
 
8.41

 
8.50

 
(9
)bps
Net interest margin(5)
 
6.80

 
6.86

 
6.96

 
7.01

 
6.66

 
(6
)
 
14

 
6.83

 
6.79

 
4

Return on average assets
 
1.74

 
1.52

 
1.38

 
1.66

 
2.11

 
22

 
(37
)
 
1.63

 
1.80

 
(17
)
Return on average tangible assets(6)
 
1.82

 
1.59

 
1.44

 
1.74

 
2.20

 
23

 
(38
)
 
1.70

 
1.87

 
(17
)
Return on average common equity(7)
 
12.14

 
11.13

 
10.05

 
12.40

 
16.06

 
101

 
(392
)
 
11.65

 
13.78

 
(213
)
Return on average tangible common equity(8)
 
17.26

 
16.11

 
14.78

 
18.32

 
23.99

 
115

 
(673
)
 
16.70

 
20.70

 
(400
)
Non-interest expense as a percentage of average loans held for investment
 
6.23

 
6.07

 
6.85

 
6.37

 
5.69

 
16

 
54

 
6.15

 
5.71

 
44

Efficiency ratio(9)
 
53.05

 
51.83

 
58.92

 
54.19

 
47.61

 
122

 
544

 
52.44

 
49.62

 
282

Operating efficiency ratio(10)
 
45.38

 
44.53

 
47.07

 
46.95

 
41.70

 
85

 
368

 
44.96

 
43.67

 
129

Effective income tax rate for continuing operations
 
19.3

 
18.0

 
(1.7
)
 
21.9

 
23.1

 
130

 
(380
)
 
18.7

 
21.5

 
(280
)
Employees (in thousands), period-end
 
50.7

 
48.8

 
47.6

 
47.6

 
47.8

 
4
 %

6
 %
 
50.7

 
47.8

 
6
 %
Credit Quality Metrics
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Allowance for loan and lease losses
 
$
7,133

 
$
7,313

 
$
7,220

 
$
7,219

 
$
7,368

 
(2
)%

(3
)%
 
$
7,133

 
$
7,368

 
(3
)%
Allowance as a percentage of loans held for investment
 
2.92
 %
 
3.04
%
 
2.94
 %
 
3.02
 %
 
3.12
 %
 
(12
)bps

(20
)bps
 
2.92
 %
 
3.12
%
 
(20
)bps
Net charge-offs
 
$
1,508

 
$
1,599

 
$
1,610

 
$
1,425

 
$
1,459

 
(6
)%

3
 %
 
$
3,107

 
$
3,077

 
1
 %
Net charge-off rate(11)
 
2.48
 %
 
2.64
%
 
2.67
 %
 
2.41
 %
 
2.42
 %
 
(16
)bps

6
bps
 
2.56
 %
 
2.51
%
 
5
bps
30+ day performing delinquency rate
 
3.15

 
3.23

 
3.62

 
3.28

 
2.88

 
(8
)
 
27

 
3.15

 
2.88

 
27

30+ day delinquency rate
 
3.35

 
3.40

 
3.84

 
3.48

 
3.05

 
(5
)
 
30

 
3.35

 
3.05

 
30

Capital Ratios(12)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital 
 
12.3
 %
 
11.9
%
 
11.2
 %
 
11.2
 %
 
11.1
 %
 
40
bps

120
bps
 
12.3
 %
 
11.1
%
 
120
bps
Tier 1 capital
 
13.8

 
13.4

 
12.7

 
12.8

 
12.6

 
40

 
120

 
13.8

 
12.6

 
120

Total capital
 
16.2

 
15.8

 
15.1

 
15.2

 
15.1

 
40

 
110

 
16.2

 
15.1

 
110

Tier 1 leverage
 
11.4

 
11.0

 
10.7

 
10.6

 
10.3

 
40

 
110

 
11.4

 
10.3

 
110

Tangible common equity (“TCE”)(13)
 
10.2

 
9.6

 
9.1

 
9.0

 
8.8

 
60

 
140

 
10.2

 
8.8

 
140

 

3



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 3: Consolidated Statements of Income
 
 
 
 
 
 
 
 
 
 
 
 
2019 Q2 vs.
 
Six Months Ended June 30,
 
 
2019
 
2019
 
2018
 
2018
 
2018
 
2019
 
2018
 
 
 
 
 
2019 vs.
(Dollars in millions, except per share data and as noted)
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q2
 
2019
 
2018
 
2018
Interest income:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
6,383

 
$
6,368

 
$
6,358

 
$
6,247

 
$
5,989

 

 
7
 %
 
$
12,751

 
$
12,123

 
5
 %
Investment securities
 
629

 
655

 
627

 
593

 
539

 
(4
)%
 
17

 
1,284

 
991

 
30

Other
 
64

 
69

 
63

 
55

 
68

 
(7
)
 
(6
)
 
133

 
119

 
12

Total interest income
 
7,076

 
7,092

 
7,048

 
6,895

 
6,596

 

 
7

 
14,168

 
13,233

 
7

Interest expense:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deposits
 
870

 
817

 
756

 
681

 
622

 
6

 
40

 
1,687

 
1,161

 
45

Securitized debt obligations
 
139

 
143

 
138

 
127

 
124

 
(3
)
 
12

 
282

 
231

 
22

Senior and subordinated notes
 
310

 
314

 
297

 
288

 
289

 
(1
)
 
7

 
624

 
540

 
16

Other borrowings
 
11

 
27

 
37

 
13

 
10

 
(59
)
 
10

 
38

 
32

 
19

Total interest expense
 
1,330

 
1,301

 
1,228

 
1,109

 
1,045

 
2

 
27

 
2,631

 
1,964

 
34

Net interest income
 
5,746

 
5,791

 
5,820

 
5,786

 
5,551

 
(1
)
 
4

 
11,537

 
11,269

 
2

Provision for credit losses
 
1,342

 
1,693

 
1,638

 
1,268

 
1,276

 
(21
)
 
5

 
3,035

 
2,950

 
3

Net interest income after provision for credit losses
 
4,404

 
4,098

 
4,182

 
4,518

 
4,275

 
7

 
3

 
8,502

 
8,319

 
2

Non-interest income:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interchange fees, net
 
820

 
758

 
743

 
714

 
723

 
8

 
13

 
1,578

 
1,366

 
16

Service charges and other customer-related fees
 
352

 
353

 
352

 
410

 
391

 

 
(10
)
 
705

 
823

 
(14
)
Net securities gains (losses)
 
15

 
24

 
(20
)
 
(196
)
 
(1
)
 
(38
)
 
**

 
39

 
7

 
**

Other
 
191

 
157

 
118

 
248

 
528

 
22

 
(64
)
 
348

 
636

 
(45
)
Total non-interest income
 
1,378

 
1,292

 
1,193

 
1,176

 
1,641

 
7

 
(16
)
 
2,670

 
2,832

 
(6
)
Non-interest expense:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Salaries and associate benefits
 
1,558

 
1,573

 
1,345

 
1,432

 
1,430

 
(1
)
 
9

 
3,131

 
2,950

 
6

Occupancy and equipment
 
521

 
493

 
610

 
515

 
503

 
6

 
4

 
1,014

 
993

 
2

Marketing
 
546

 
517

 
831

 
504

 
425

 
6

 
28

 
1,063

 
839

 
27

Professional services
 
314

 
291

 
426

 
275

 
234

 
8

 
34

 
605

 
444

 
36

Communications and data processing
 
329

 
303

 
326

 
311

 
317

 
9

 
4

 
632

 
623

 
1

Amortization of intangibles
 
29

 
30

 
43

 
44

 
43

 
(3
)
 
(33
)
 
59

 
87

 
(32
)
Other
 
482

 
464

 
551

 
692

 
472

 
4

 
2

 
946

 
1,061

 
(11
)
Total non-interest expense
 
3,779

 
3,671

 
4,132

 
3,773

 
3,424

 
3

 
10

 
7,450

 
6,997

 
6

Income from continuing operations before income taxes
 
2,003

 
1,719

 
1,243

 
1,921

 
2,492

 
17

 
(20
)
 
3,722

 
4,154

 
(10
)
Income tax provision (benefit)
 
387

 
309

 
(21
)
 
420

 
575

 
25

 
(33
)
 
696

 
894

 
(22
)
Income from continuing operations, net of tax
 
1,616

 
1,410

 
1,264

 
1,501

 
1,917

 
15

 
(16
)
 
3,026

 
3,260

 
(7
)
Income (loss) from discontinued operations, net of tax
 
9

 
2

 
(3
)
 
1

 
(11
)
 
**

 
**

 
11

 
(8
)
 
**

Net income
 
1,625

 
1,412

 
1,261

 
1,502

 
1,906

 
15

 
(15
)
 
3,037

 
3,252

 
(7
)
Dividends and undistributed earnings allocated to participating securities(2)
 
(12
)
 
(12
)
 
(9
)
 
(9
)
 
(12
)
 

 

 
(24
)
 
(23
)
 
4

Preferred stock dividends
 
(80
)
 
(52
)
 
(80
)
 
(53
)
 
(80
)
 
54

 

 
(132
)
 
(132
)
 

Net income available to common stockholders
 
$
1,533

 
$
1,348

 
$
1,172

 
$
1,440

 
$
1,814

 
14

 
(15
)
 
$
2,881

 
$
3,097

 
(7
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2019 Q2 vs.
 
Six Months Ended June 30,
 
 
2019
 
2019
 
2018
 
2018
 
2018
 
2019
 
2018
 
 
 
 
 
2019 vs.
(Dollars in millions, except per share data and as noted)
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q2
 
2019
 
2018
 
2018
Basic earnings per common share:(2)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net income from continuing operations
 
$
3.24

 
$
2.87

 
$
2.50

 
$
3.01

 
$
3.76

 
13
 %
 
(14
)%
 
$
6.11

 
$
6.39

 
(4
)%
Income (loss) from discontinued operations
 
0.02

 

 
(0.01
)
 

 
(0.02
)
 
**

 
**

 
0.02

 
(0.02
)
 
**

Net income per basic common share
 
$
3.26

 
$
2.87

 
$
2.49

 
$
3.01

 
$
3.74

 
14

 
(13
)
 
$
6.13

 
$
6.37

 
(4
)
Diluted earnings per common share:(2)
 
 
 
 
 
 
 
 
 
 
 


 


 
 
 
 
 
 
Net income from continuing operations
 
$
3.22

 
$
2.86

 
$
2.49

 
$
2.99

 
$
3.73

 
13

 
(14
)
 
$
6.08

 
$
6.35

 
(4
)
Income (loss) from discontinued operations
 
0.02

 

 
(0.01
)
 

 
(0.02
)
 
**

 
**

 
0.02

 
(0.02
)
 
**

Net income per diluted common share
 
$
3.24

 
$
2.86

 
$
2.48

 
$
2.99

 
$
3.71

 
13

 
(13
)
 
$
6.10

 
$
6.33

 
(4
)
Weighted-average common shares outstanding (in millions):
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Basic common shares
 
470.8

 
469.4

 
470.0

 
477.8

 
485.1

 

 
(3
)
 
470.1

 
485.9

 
(3
)
Diluted common shares
 
473.0

 
471.6

 
472.7

 
480.9

 
488.3

 

 
(3
)
 
472.3

 
489.6

 
(4
)

4



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 4: Consolidated Balance Sheets
 
 
 
 
 
 
 
 
 
 
 
 
2019 Q2 vs.
 
 
2019
 
2019
 
2018
 
2018
 
2018
 
2019
 
2018
(Dollars in millions)
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q2
Assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash and cash equivalents:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Cash and due from banks
 
$
5,184

 
$
4,572

 
$
4,768

 
$
4,547

 
$
4,499

 
13
 %
 
15
 %
Interest-bearing deposits and other short-term investments
 
9,927

 
12,897

 
8,418

 
6,335

 
7,774

 
(23
)
 
28

Total cash and cash equivalents
 
15,111

 
17,469

 
13,186

 
10,882

 
12,273

 
(13
)
 
23

Restricted cash for securitization investors
 
710

 
1,969

 
303

 
746

 
1,023

 
(64
)
 
(31
)
Investment securities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Securities available for sale
 
45,658

 
45,888

 
46,150

 
47,384

 
50,691

 
(1
)
 
(10
)
Securities held to maturity
 
35,475

 
36,503

 
36,771

 
34,631

 
33,464

 
(3
)
 
6

Total investment securities
 
81,133

 
82,391

 
82,921

 
82,015

 
84,155

 
(2
)
 
(4
)
Loans held for investment:
 
 
 
 
 
 
 
 
 
 
 

 

Unsecuritized loans held for investment
 
211,556

 
208,591

 
211,702

 
204,796

 
201,222

 
1

 
5

Loans held in consolidated trusts
 
32,904

 
31,682

 
34,197

 
33,965

 
34,902

 
4

 
(6
)
Total loans held for investment
 
244,460

 
240,273

 
245,899

 
238,761

 
236,124

 
2

 
4

Allowance for loan and lease losses
 
(7,133
)
 
(7,313
)
 
(7,220
)
 
(7,219
)
 
(7,368
)
 
(2
)
 
(3
)
Net loans held for investment
 
237,327

 
232,960

 
238,679

 
231,542

 
228,756

 
2

 
4

Loans held for sale, at lower of cost or fair value
 
1,829

 
905

 
1,192

 
1,402

 
1,480

 
102

 
24

Premises and equipment, net
 
4,243

 
4,205

 
4,191

 
4,149

 
4,095

 
1

 
4

Interest receivable
 
1,544

 
1,615

 
1,614

 
1,518

 
1,493

 
(4
)
 
3

Goodwill
 
14,545

 
14,546

 
14,544

 
14,513

 
14,531

 

 

Other assets
 
17,177

 
17,131

 
15,908

 
16,142

 
16,183

 

 
6

Total assets
 
$
373,619

 
$
373,191

 
$
372,538

 
$
362,909

 
$
363,989

 

 
3

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

5



 
 
 
 
 
 
 
 
 
 
 
 
2019 Q2 vs.
 
 
2019
 
2019
 
2018
 
2018
 
2018
 
2019
 
2018
(Dollars in millions)
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q2
Liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest payable
 
$
437

 
$
382

 
$
458

 
$
391

 
$
450

 
14
 %
 
(3
)%
Deposits:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Non-interest-bearing deposits
 
23,374

 
24,908

 
23,483

 
24,839

 
25,620

 
(6
)
 
(9
)
Interest-bearing deposits
 
231,161

 
230,199

 
226,281

 
222,356

 
222,605

 

 
4

Total deposits
 
254,535

 
255,107

 
249,764

 
247,195

 
248,225

 

 
3

Securitized debt obligations
 
16,959

 
19,273

 
18,307

 
18,649

 
19,649

 
(12
)
 
(14
)
Other debt:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Federal funds purchased and securities loaned or sold under agreements to repurchase
 
359

 
335

 
352

 
384

 
553

 
7

 
(35
)
Senior and subordinated notes
 
31,822

 
30,645

 
30,826

 
31,291

 
32,920

 
4

 
(3
)
Other borrowings
 
93

 
105

 
9,420

 
1,881

 
188

 
(11
)
 
(51
)
Total other debt
 
32,274

 
31,085

 
40,598

 
33,556

 
33,661

 
4

 
(4
)
Other liabilities
 
13,647

 
13,863

 
11,743

 
12,480

 
12,078

 
(2
)
 
13

Total liabilities
 
317,852

 
319,710

 
320,870

 
312,271

 
314,063

 
(1
)
 
1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Stockholders equity:
 
 
 
 
 
 
 
 
 
 
 

 
 
Preferred stock
 
0

 
0

 
0

 
0

 
0

 

 

Common stock
 
7

 
7

 
7

 
7

 
7

 

 

Additional paid-in capital, net
 
32,262

 
32,160

 
32,040

 
31,978

 
31,868

 

 
1

Retained earnings
 
38,386

 
37,030

 
35,875

 
34,883

 
33,626

 
4

 
14

Accumulated other comprehensive income (loss)
 
170

 
(660
)
 
(1,263
)
 
(1,877
)
 
(1,793
)
 
**

 
**

Treasury stock, at cost
 
(15,058
)
 
(15,056
)
 
(14,991
)
 
(14,353
)
 
(13,782
)
 

 
9

Total stockholders equity
 
55,767

 
53,481

 
51,668

 
50,638

 
49,926

 
4

 
12

Total liabilities and stockholders equity
 
$
373,619

 
$
373,191

 
$
372,538

 
$
362,909

 
$
363,989

 

 
3


6



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 5: Notes to Financial Summary, Selected Metrics and Consolidated Financial Statements (Tables 1—4)

(1) 
Total net revenue was reduced by $318 million in Q2 2019, $376 million in Q1 2019, $391 million in Q4 2018, $305 million in Q3 2018 and $309 million in Q2 2018 for the estimated uncollectible amount of billed finance charges and fees and related losses.
(2) 
Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total. We also provide adjusted diluted earnings per share, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(3) 
Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(4) 
Total net revenue margin is calculated based on annualized total net revenue for the period divided by average interest-earning assets for the period.
(5) 
Net interest margin is calculated based on annualized net interest income for the period divided by average interest-earning assets for the period.
(6) 
Return on average tangible assets is a non-GAAP measure calculated based on annualized income from continuing operations, net of tax, for the period divided by average tangible assets for the period. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(7) 
Return on average common equity is calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average common equity for the period. Our calculation of return on average common equity may not be comparable to similarly-titled measures reported by other companies.
(8) 
Return on average tangible common equity (“ROTCE”) is a non-GAAP measure calculated based on annualized (i) income from continuing operations, net of tax; (ii) less dividends and undistributed earnings allocated to participating securities; (iii) less preferred stock dividends, for the period, divided by average tangible common equity for the period. Our calculation of ROTCE may not be comparable to similarly-titled measures reported by other companies. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
(9) 
Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period. We also provide an adjusted efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(10) 
Operating efficiency ratio is calculated based on operating expense for the period divided by total net revenue for the period. We also provide an adjusted operating efficiency ratio, which is a non-GAAP measure. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on our non-GAAP measures.
(11) 
Net charge-off rate is calculated based on annualized net charge-offs for the period divided by average loans held for investment for the period.
(12) 
Capital ratios as of the end of Q2 2019 are preliminary and therefore subject to change. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for information on the calculation of each of these ratios.
(13) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets. See “Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures” for additional information on non-GAAP measures.
**
Not meaningful.

7



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 6: Average Balances, Net Interest Income and Net Interest Margin
 
 
2019 Q2
 
2019 Q1
 
2018 Q2
 
 
Average Balance
 
Interest Income/Expense
 
Yield/Rate
 
Average Balance
 
Interest Income/Expense
 
Yield/Rate
 
Average Balance
 
Interest Income/Expense
 
Yield/Rate
(Dollars in millions, except as noted)
 
 
 
 
 
 
 
 
 
Interest-earning assets:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
243,831

 
$
6,383

 
10.47
%
 
$
242,929

 
$
6,368

 
10.49
%
 
$
242,043

 
$
5,989

 
9.90
%
Investment securities
 
82,383

 
629

 
3.05

 
83,679

 
655

 
3.13

 
79,829

 
539

 
2.70

Cash equivalents and other
 
11,812

 
64

 
2.16

 
11,185

 
69

 
2.47

 
11,623

 
68

 
2.34

Total interest-earning assets
 
$
338,026

 
$
7,076

 
8.37

 
$
337,793

 
$
7,092

 
8.40

 
$
333,495

 
$
6,596

 
7.91

Interest-bearing liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interest-bearing deposits
 
$
230,452

 
$
870

 
1.51

 
$
227,572

 
$
817

 
1.44

 
$
223,079

 
$
622

 
1.12

Securitized debt obligations
 
18,262

 
139

 
3.04

 
18,747

 
143

 
3.05

 
19,147

 
124

 
2.59

Senior and subordinated notes
 
30,630

 
310

 
4.05

 
30,836

 
314

 
4.07

 
32,250

 
289

 
3.58

Other borrowings and liabilities
 
2,322

 
11

 
1.91

 
4,684

 
27

 
2.34

 
4,132

 
10

 
0.97

Total interest-bearing liabilities
 
$
281,666

 
$
1,330

 
1.89

 
$
281,839

 
$
1,301

 
1.85

 
$
278,608

 
$
1,045

 
1.50

Net interest income/spread
 
 
 
$
5,746

 
6.48

 
 
 
$
5,791

 
6.55

 
 
 
$
5,551

 
6.41

Impact of non-interest-bearing funding
 
 
 
 
 
0.32

 
 
 
 
 
0.31

 
 
 
 
 
0.25

Net interest margin
 
 
 
 
 
6.80
%
 
 
 
 
 
6.86
%
 
 
 
 
 
6.66
%

 
 
Six Months Ended June 30,
 
 
2019
 
2018
 
 
Average Balance
 
Interest Income/Expense
 
Yield/Rate
 
Average Balance
 
Interest Income/Expense
 
Yield/Rate
(Dollars in millions, except as noted)
 
 
 
 
 
 
Interest-earning assets:
 
 
 
 
 
 
 
 
 
 
 
 
Loans, including loans held for sale
 
$
243,383

 
$
12,751

 
10.48
%
 
$
246,451

 
$
12,123

 
9.84
%
Investment securities
 
83,027

 
1,284

 
3.09

 
74,731

 
991

 
2.65

Cash equivalents and other
 
11,503

 
133

 
2.31

 
10,668

 
119

 
2.23

Total interest-earning assets
 
$
337,913

 
$
14,168

 
8.39

 
$
331,850

 
$
13,233

 
7.98

Interest-bearing liabilities:
 
 
 
 
 
 
 
 
 
 
 
 
Interest-bearing deposits
 
$
229,020

 
$
1,687

 
1.47

 
$
221,384

 
$
1,161

 
1.05

Securitized debt obligations
 
18,503

 
282

 
3.05

 
19,421

 
231

 
2.38

Senior and subordinated notes
 
30,732

 
624

 
4.06

 
31,345

 
540

 
3.45

Other borrowings and liabilities
 
3,497

 
38

 
2.20

 
5,483

 
32

 
1.17

Total interest-bearing liabilities
 
$
281,752

 
$
2,631

 
1.87

 
$
277,633

 
$
1,964

 
1.41

Net interest income/spread
 
 
 
$
11,537

 
6.52

 
 
 
$
11,269

 
6.57

Impact of non-interest-bearing funding
 
 
 
 
 
0.31

 
 
 
 
 
0.22

Net interest margin
 
 
 
 
 
6.83
%
 
 
 
 
 
6.79
%


8



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 7: Loan Information and Performance Statistics
 
 
 
 
 
 
 
 
 
 
 
 
2019 Q2 vs.
 
Six Months Ended June 30,
(Dollars in millions, except as noted)
 
2019
Q2
 
2019
Q1
 
2018
Q4
 
2018
Q3
 
2018
Q2
 
2019
Q1
 
2018
Q2
 
2019
 
2018
 
2019 vs.
2018
Loans Held for Investment (Period-End)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
$
102,959

 
$
101,052

 
$
107,350

 
$
101,564

 
$
100,714

 
2
 %
 
2
 %
 
$
102,959

 
$
100,714

 
2
 %
   International card businesses
 
9,182

 
8,784

 
9,011

 
9,121

 
9,063

 
5

 
1

 
9,182

 
9,063

 
1

Total credit card
 
112,141

 
109,836

 
116,361

 
110,685

 
109,777

 
2

 
2

 
112,141

 
109,777

 
2

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Auto
 
57,556

 
56,444

 
56,341

 
56,422

 
55,781

 
2

 
3

 
57,556

 
55,781

 
3

   Retail banking
 
2,771

 
2,804

 
2,864

 
2,907

 
2,946

 
(1
)
 
(6
)
 
2,771

 
2,946

 
(6
)
Total consumer banking
 
60,327

 
59,248

 
59,205

 
59,329

 
58,727

 
2

 
3

 
60,327

 
58,727

 
3

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Commercial and multifamily real estate
 
29,861

 
28,984

 
28,899

 
29,064

 
28,292

 
3

 
6

 
29,861

 
28,292

 
6

   Commercial and industrial
 
42,125

 
42,197

 
41,091

 
39,325

 
38,948

 

 
8

 
42,125

 
38,948

 
8

Total commercial lending
 
71,986

 
71,181

 
69,990

 
68,389

 
67,240

 
1

 
7

 
71,986

 
67,240

 
7

   Small-ticket commercial real estate
 
6

 
8

 
343

 
358

 
369

 
(25
)
 
(98
)
 
6

 
369

 
(98
)
Total commercial banking
 
71,992

 
71,189

 
70,333

 
68,747

 
67,609

 
1

 
6

 
71,992

 
67,609

 
6

Other loans
 

 

 

 

 
11

 
**

 
**

 

 
11

 
**

Total loans held for investment
 
$
244,460

 
$
240,273

 
$
245,899

 
$
238,761

 
$
236,124

 
2

 
4

 
$
244,460

 
$
236,124

 
4

Loans Held for Investment (Average)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Domestic credit card
 
$
101,930

 
$
102,667

 
$
103,391

 
$
100,566

 
$
98,895

 
(1
)%
 
3
 %
 
$
102,296

 
$
99,668

 
3
 %
   International card businesses
 
8,868

 
8,789

 
8,958

 
8,944

 
8,998

 
1

 
(1
)
 
8,829

 
9,025

 
(2
)
Total credit card
 
110,798

 
111,456

 
112,349

 
109,510

 
107,893

 
(1
)
 
3

 
111,125

 
108,693

 
2

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Auto
 
57,070

 
56,234

 
56,469

 
56,297

 
55,298

 
1

 
3

 
56,654

 
54,824

 
3

   Home loan(1)
 

 

 

 

 
8,098

 
**

 
**

 

 
12,635

 
**

   Retail banking
 
2,788

 
2,831

 
2,873

 
2,923

 
3,084

 
(2
)
 
(10
)
 
2,809

 
3,256

 
(14
)
Total consumer banking
 
59,858

 
59,065

 
59,342

 
59,220

 
66,480

 
1

 
(10
)
 
59,463

 
70,715

 
(16
)
Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


   Commercial and multifamily real estate
 
29,514

 
29,034

 
28,855

 
28,354

 
27,302

 
2

 
8

 
29,276

 
26,924

 
9

   Commercial and industrial
 
42,476

 
42,132

 
40,476

 
39,318

 
38,686

 
1

 
10

 
42,304

 
38,467

 
10

Total commercial lending
 
71,990

 
71,166

 
69,331

 
67,672

 
65,988

 
1

 
9

 
71,580

 
65,391

 
9

   Small-ticket commercial real estate
 
7

 
272

 
349

 
364

 
376

 
(97
)
 
(98
)
 
139

 
385

 
(64
)
Total commercial banking
 
71,997

 
71,438

 
69,680

 
68,036

 
66,364

 
1

 
8

 
71,719

 
65,776

 
9

Other loans
 

 

 

 

 
21

 
**

 
**

 

 
34

 
**

Total average loans held for investment
 
$
242,653

 
$
241,959

 
$
241,371

 
$
236,766

 
$
240,758

 

 
1

 
$
242,307

 
$
245,218

 
(1
)

9



 
 
 
 
 
 
 
 
 
 
 
 
2019 Q2 vs.
 
Six Months Ended June 30,
 
 
2019
Q2
 
2019
Q1
 
2018
Q4
 
2018
Q3
 
2018
Q2
 
2019
Q1
 
2018
Q2
 
2019
 
2018
 
2019 vs.
2018
Net Charge-Off (Recovery) Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card(2)
 
4.86
%
 
5.04
%
 
4.64
 %
 
4.35
%
 
4.72
 %
 
(18
)bps
 
14
bps
 
4.95
%
 
4.99
 %
 
(4
)bps
   International card businesses
 
3.63

 
3.20

 
4.22

 
1.92

 
4.14

 
43

 
(51
)
 
3.41

 
3.32

 
9

Total credit card(2)
 
4.76

 
4.90

 
4.61

 
4.15

 
4.67

 
(14
)
 
9

 
4.83

 
4.85

 
(2
)
Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
1.09

 
1.44

 
1.98

 
1.73

 
1.32

 
(35
)
 
(23
)
 
1.26

 
1.42

 
(16
)
   Retail banking
 
2.42

 
2.56

 
2.56

 
2.62

 
2.07

 
(14
)
 
35

 
2.49

 
1.97

 
52

Total consumer banking
 
1.15

 
1.49

 
2.01

 
1.77

 
1.19

 
(34
)
 
(4
)
 
1.32

 
1.19

 
13

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 

 

 
(0.01
)
 
0.04

 

 

 

 

 

 

   Commercial and industrial
 
0.15

 
0.13

 
0.17

 
0.25

 
(0.07
)
 
2

 
22

 
0.14

 
0.06

 
8

Total commercial lending
 
0.09

 
0.08

 
0.10

 
0.16

 
(0.04
)
 
1

 
13

 
0.08

 
0.04

 
4

   Small-ticket commercial real estate
 
**

 
0.23

 
0.13

 
0.56

 
(0.40
)
 
**

 
**

 
**

 
(0.29
)
 
**

Total commercial banking
 
0.09

 
0.08

 
0.10

 
0.16

 
(0.04
)
 
1

 
13

 
0.08

 
0.04

 
4

Total net charge-offs
 
2.48

 
2.64

 
2.67

 
2.41

 
2.42

 
(16
)
 
6

 
2.56

 
2.51

 
5

30+ Day Performing Delinquency Rates
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Domestic credit card
 
3.40
%
 
3.72
%
 
4.04
 %
 
3.80
%
 
3.32
 %
 
(32
)bps
 
8
bps
 
3.40
%
 
3.32
 %
 
8
bps
   International card businesses
 
3.40

 
3.61

 
3.52

 
3.55

 
3.39

 
(21
)
 
1

 
3.40

 
3.39

 
1

Total credit card
 
3.40

 
3.71

 
4.00

 
3.78

 
3.32

 
(31
)
 
8

 
3.40

 
3.32

 
8

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
6.10

 
5.78

 
6.95

 
6.27

 
5.57

 
32

 
53

 
6.10

 
5.57

 
53

   Retail banking
 
0.93

 
0.84

 
1.01

 
0.80

 
0.84

 
9

 
9

 
0.93

 
0.84

 
9

Total consumer banking
 
5.87

 
5.55

 
6.67

 
6.01

 
5.33

 
32

 
54

 
5.87

 
5.33

 
54

Nonperforming Loans and Nonperforming Assets Rates(3)(4)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Credit card:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   International card businesses
 
0.25
%
 
0.26
%
 
0.25
 %
 
0.22
%
 
0.22
 %
 
(1
)bps
 
3
bps
 
0.25
%
 
0.22
 %
 
3
bps
Total credit card
 
0.02

 
0.02

 
0.02

 
0.02

 
0.02

 

 

 
0.02

 
0.02

 

Consumer banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Auto
 
0.64

 
0.57

 
0.80

 
0.70

 
0.55

 
7

 
9

 
0.64

 
0.55

 
9

   Retail banking
 
1.02

 
1.10

 
1.04

 
1.13

 
1.15

 
(8
)
 
(13
)
 
1.02

 
1.15

 
(13
)
Total consumer banking
 
0.66

 
0.59

 
0.81

 
0.72

 
0.58

 
7

 
8

 
0.66

 
0.58

 
8

Commercial banking:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   Commercial and multifamily real estate
 
0.14

 
0.24

 
0.29

 
0.13

 
0.01

 
(10
)
 
13

 
0.14

 
0.01

 
13

   Commercial and industrial
 
0.74

 
0.71

 
0.54

 
0.55

 
0.57

 
3

 
17

 
0.74

 
0.57

 
17

Total commercial lending
 
0.49

 
0.52

 
0.44

 
0.37

 
0.33

 
(3
)
 
16

 
0.49

 
0.33

 
16

   Small-ticket commercial real estate
 
**

 
**

 
1.80

 
1.65

 
1.18

 
**

 
**

 
**

 
1.18

 
**

Total commercial banking
 
0.50

 
0.53

 
0.44

 
0.38

 
0.34

 
(3
)
 
16

 
0.50

 
0.34

 
16

Total nonperforming loans
 
0.32

 
0.31

 
0.33

 
0.30

 
0.25

 
1

 
7

 
0.32

 
0.25

 
7

Total nonperforming assets
 
0.34

 
0.33

 
0.35

 
0.33

 
0.30

 
1

 
4

 
0.34

 
0.30

 
4


10



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 8: Allowance for Loan and Lease Losses and Reserve for Unfunded Lending Commitments Activity
 
 
Three Months Ended June 30, 2019
 
 
Credit Card
 
Consumer Banking
 
 
 
 
(Dollars in millions)
 
Domestic Card
 
International Card Businesses
 
Total Credit Card
 
Auto
 
Retail
Banking
 
Total
Consumer
Banking
 
Commercial Banking
 
Total
Allowance for loan and lease losses:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of March 31, 2019
 
$
5,141

 
$
427

 
$
5,568

 
$
1,002

 
$
60

 
$
1,062

 
$
683

 
$
7,313

Charge-offs
 
(1,580
)
 
(131
)
 
(1,711
)
 
(401
)
 
(22
)
 
(423
)
 
(23
)
 
(2,157
)
Recoveries
 
340

 
51

 
391

 
246

 
5

 
251

 
7

 
649

Net charge-offs
 
(1,240
)
 
(80
)
 
(1,320
)
 
(155
)
 
(17
)
 
(172
)
 
(16
)
 
(1,508
)
Provision for loan and lease losses
 
1,024

 
71

 
1,095

 
150

 
15

 
165

 
69

 
1,329

Allowance build (release) for loan and lease losses
 
(216
)
 
(9
)
 
(225
)
 
(5
)
 
(2
)
 
(7
)
 
53

 
(179
)
Other changes(5)
 

 
(1
)
 
(1
)
 

 

 

 

 
(1
)
Balance as of June 30, 2019
 
4,925

 
417

 
5,342

 
997

 
58

 
1,055

 
736

 
7,133

Reserve for unfunded lending commitments:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Balance as of March 31, 2019
 

 

 

 

 
4

 
4

 
127

 
131

Provision for losses on unfunded lending commitments
 

 

 

 

 

 

 
13

 
13

Balance as of June 30, 2019
 

 

 

 

 
4

 
4

 
140

 
144

Combined allowance and reserve as of June 30, 2019
 
$
4,925

 
$
417

 
$
5,342

 
$
997

 
$
62

 
$
1,059

 
$
876

 
$
7,277

 
 
Six Months Ended June 30, 2019
 
 
Credit Card
 
Consumer Banking
 
 
 
 
(Dollars in millions)
 
Domestic Card
 
International Card Businesses
 
Total Credit Card
 
Auto
 
Retail
Banking
 
Total
Consumer
Banking
 
Commercial Banking
 
Total
Allowance for loan and lease losses:
 


 


 
 
 
 
 
 
 
 
 
 
 
 
Balance as of December 31, 2018
 
$
5,144

 
$
391

 
$
5,535

 
$
990

 
$
58

 
$
1,048

 
$
637

 
$
7,220

Charge-offs
 
(3,232
)
 
(261
)
 
(3,493
)
 
(850
)
 
(44
)
 
(894
)
 
(43
)
 
(4,430
)
Recoveries
 
698

 
111

 
809

 
492

 
9

 
501

 
13

 
1,323

Net charge-offs
 
(2,534
)
 
(150
)
 
(2,684
)
 
(358
)
 
(35
)
 
(393
)
 
(30
)
 
(3,107
)
Provision for loan and lease losses
 
2,315

 
169

 
2,484

 
365

 
35

 
400

 
129

 
3,013

Allowance build (release) for loan and lease losses
 
(219
)
 
19

 
(200
)
 
7

 

 
7

 
99

 
(94
)
Other changes(5)
 

 
7

 
7

 

 

 

 

 
7

Balance as of June 30, 2019
 
4,925

 
417

 
5,342

 
997

 
58

 
1,055

 
736

 
7,133

Reserve for unfunded lending commitments:
 


 


 
 
 
 
 
 
 
 
 
 
 
 
Balance as of December 31, 2018
 

 

 

 

 
4

 
4

 
118

 
122

Provision for losses on unfunded lending commitments
 

 

 

 

 

 

 
22

 
22

Balance as of June 30, 2019
 

 

 

 

 
4

 
4

 
140

 
144

Combined allowance and reserve as of June 30, 2019
 
$
4,925

 
$
417

 
$
5,342

 
$
997

 
$
62

 
$
1,059

 
$
876

 
$
7,277


11



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 9: Financial Summary—Business Segment Results
 
 
Three Months Ended June 30, 2019
 
Six Months Ended June 30, 2019
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking(6)(7)
 
Other(6)(7)
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking(6)(7)
 
Other(6)(7)
 
Total
Net interest income (loss)
 
$
3,531

 
$
1,709

 
$
514

 
$
(8
)
 
$
5,746

 
$
7,121

 
$
3,388

 
$
1,003

 
$
25

 
$
11,537

Non-interest income (loss)
 
1,038

 
166

 
200

 
(26
)
 
1,378

 
1,988

 
326

 
387

 
(31
)
 
2,670

Total net revenue (loss)
 
4,569

 
1,875

 
714

 
(34
)
 
7,124

 
9,109

 
3,714

 
1,390

 
(6
)
 
14,207

Provision for credit losses
 
1,095

 
165

 
82

 

 
1,342

 
2,484

 
400

 
151

 

 
3,035

Non-interest expense
 
2,253

 
1,002

 
427

 
97

 
3,779

 
4,424

 
1,996

 
844

 
186

 
7,450

Income (loss) from continuing operations before income taxes
 
1,221

 
708

 
205

 
(131
)
 
2,003

 
2,201

 
1,318

 
395

 
(192
)
 
3,722

Income tax provision (benefit)
 
283

 
165

 
48

 
(109
)
 
387

 
512

 
307

 
92

 
(215
)
 
696

Income (loss) from continuing operations, net of tax
 
$
938

 
$
543

 
$
157

 
$
(22
)
 
$
1,616

 
$
1,689

 
$
1,011

 
$
303

 
$
23

 
$
3,026

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended March 31, 2019
 
 
 
 
 
 
 
 
 
 
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking(6)(7)
 
Other(6)(7)
 
Total
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
3,590

 
$
1,679

 
$
489

 
$
33

 
$
5,791

 
 
 
 
 
 
 
 
 
 
Non-interest income (loss)
 
950

 
160

 
187

 
(5
)
 
1,292

 
 
 
 
 
 
 
 
 
 
Total net revenue
 
4,540

 
1,839

 
676

 
28

 
7,083

 
 
 
 
 
 
 
 
 
 
Provision for credit losses
 
1,389

 
235

 
69

 

 
1,693

 
 
 
 
 
 
 
 
 
 
Non-interest expense
 
2,171

 
994

 
417

 
89

 
3,671

 
 
 
 
 
 
 
 
 
 
Income (loss) from continuing operations before income taxes
 
980

 
610

 
190

 
(61
)
 
1,719

 
 
 
 
 
 
 
 
 
 
Income tax provision (benefit)
 
229

 
142

 
44

 
(106
)
 
309

 
 
 
 
 
 
 
 
 
 
Income from continuing operations, net of tax
 
$
751

 
$
468

 
$
146

 
$
45

 
$
1,410

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Three Months Ended June 30, 2018
 
Six Months Ended June 30, 2018
(Dollars in millions)
 
Credit Card
 
Consumer Banking
 
Commercial Banking(6)(7)
 
Other(6)(7)
 
Total
 
Credit Card
 
Consumer Banking
 
Commercial Banking(6)(7)
 
Other(6)(7)
 
Total
Net interest income
 
$
3,396

 
$
1,609

 
$
517

 
$
29

 
$
5,551

 
$
6,954

 
$
3,224

 
$
1,023

 
$
68

 
$
11,269

Non-interest income
 
884

 
175

 
209

 
373

 
1,641

 
1,741

 
349

 
396

 
346

 
2,832

Total net revenue
 
4,280

 
1,784

 
726

 
402

 
7,192

 
8,695

 
3,573

 
1,419

 
414

 
14,101

Provision (benefit) for credit losses
 
1,171

 
118

 
34

 
(47
)
 
1,276

 
2,627

 
351

 
20

 
(48
)
 
2,950

Non-interest expense
 
1,904

 
963

 
409

 
148

 
3,424

 
3,943

 
1,963

 
812

 
279

 
6,997

Income from continuing operations before income taxes
 
1,205

 
703

 
283

 
301

 
2,492

 
2,125

 
1,259

 
587

 
183

 
4,154

Income tax provision (benefit)
 
282

 
164

 
66

 
63

 
575

 
495

 
294

 
137

 
(32
)
 
894

Income from continuing operations, net of tax
 
$
923

 
$
539

 
$
217

 
$
238

 
$
1,917

 
$
1,630

 
$
965

 
$
450

 
$
215

 
$
3,260

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


12



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 10: Financial & Statistical Summary—Credit Card Business
 
 
 
 
 
 
 
 
 
 
 
 
2019 Q2 vs.
 
Six Months Ended June 30,
 
 
2019
 
2019
 
2018
 
2018
 
2018
 
2019
 
2018
 
 
 
 
 
2019 vs.
(Dollars in millions, except as noted)
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q2
 
2019
 
2018
 
2018
Credit Card
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
3,531

 
$
3,590

 
$
3,617

 
$
3,596

 
$
3,396

 
(2
)%

4
 %
 
$
7,121

 
$
6,954

 
2
 %
Non-interest income
 
1,038

 
950

 
886

 
893

 
884

 
9

 
17

 
1,988

 
1,741

 
14

Total net revenue
 
4,569

 
4,540

 
4,503

 
4,489

 
4,280

 
1

 
7

 
9,109

 
8,695

 
5

Provision for credit losses
 
1,095

 
1,389

 
1,326

 
1,031

 
1,171

 
(21
)
 
(6
)
 
2,484

 
2,627

 
(5
)
Non-interest expense
 
2,253

 
2,171

 
2,496

 
2,103

 
1,904

 
4

 
18

 
4,424

 
3,943

 
12

Income from continuing operations before income taxes
 
1,221

 
980

 
681

 
1,355

 
1,205

 
25

 
1

 
2,201

 
2,125

 
4

Income tax provision
 
283

 
229

 
160

 
315

 
282

 
24

 

 
512

 
495

 
3

Income from continuing operations, net of tax
 
$
938

 
$
751

 
$
521

 
$
1,040

 
$
923

 
25


2

 
$
1,689

 
$
1,630

 
4

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
112,141

 
$
109,836

 
$
116,361

 
$
110,685

 
$
109,777

 
2

 
2

 
$
112,141

 
$
109,777

 
2

Average loans held for investment
 
110,798

 
111,456

 
112,349

 
109,510

 
107,893

 
(1
)
 
3

 
111,125

 
108,693

 
2

Average yield on loans held for investment(8)
 
15.66
%

15.77
%
 
15.63
%
 
15.79
%
 
15.06
%

(11
)bps

60
bps
 
15.72
%
 
15.15
%
 
57
bps
Total net revenue margin(9)
 
16.50

 
16.29

 
16.03

 
16.40

 
15.87

 
21

 
63

 
16.39

 
16.00

 
39

Net charge-off rate(2)
 
4.76

 
4.90

 
4.61

 
4.15

 
4.67

 
(14
)
 
9

 
4.83

 
4.85

 
(2
)
30+ day performing delinquency rate
 
3.40

 
3.71

 
4.00

 
3.78

 
3.32

 
(31
)
 
8

 
3.40

 
3.32

 
8

30+ day delinquency rate
 
3.42

 
3.72

 
4.01

 
3.80

 
3.33

 
(30
)
 
9

 
3.42

 
3.33

 
9

Nonperforming loan rate(3)
 
0.02

 
0.02

 
0.02

 
0.02

 
0.02

 

 

 
0.02

 
0.02

 

Purchase volume(10)
 
$
106,903

 
$
93,197

 
$
105,696

 
$
97,469

 
$
97,392

 
15
 %
 
10
 %
 
$
200,100

 
$
183,937

 
9
 %
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

13



 
 
 
 
 
 
 
 
 
 
 
 
2019 Q2 vs.
 
Six Months Ended June 30,
 
 
2019
 
2019
 
2018
 
2018
 
2018
 
2019
 
2018
 
 
 
 
 
2019 vs.
(Dollars in millions, except as noted)
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q2
 
2019
 
2018
 
2018
Domestic Card
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Net interest income
 
$
3,220

 
$
3,273

 
$
3,309

 
$
3,280

 
$
3,108

 
(2
)%

4
 %
 
$
6,493

 
$
6,337

 
2
 %
Non-interest income
 
971

 
873

 
828

 
819

 
818

 
11

 
19

 
1,844

 
1,592

 
16

Total net revenue
 
4,191

 
4,146

 
4,137

 
4,099

 
3,926

 
1

 
7

 
8,337

 
7,929

 
5

Provision for credit losses
 
1,024

 
1,291

 
1,229

 
950

 
1,094

 
(21
)
 
(6
)
 
2,315

 
2,474

 
(6
)
Non-interest expense
 
2,034

 
1,949

 
2,216

 
1,890

 
1,683

 
4

 
21

 
3,983

 
3,515

 
13

Income from continuing operations before income taxes
 
1,133

 
906

 
692

 
1,259

 
1,149

 
25

 
(1
)
 
2,039

 
1,940

 
5

Income tax provision
 
264

 
211

 
162

 
293

 
268

 
25

 
(1
)
 
475

 
452

 
5

Income from continuing operations, net of tax
 
$
869

 
$
695

 
$
530

 
$
966

 
$
881

 
25

 
(1
)
 
$
1,564

 
$
1,488

 
5

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Period-end loans held for investment
 
$
102,959

 
$
101,052

 
$
107,350

 
$
101,564

 
$
100,714

 
2


2

 
$
102,959

 
$
100,714

 
2

Average loans held for investment
 
101,930

 
102,667

 
103,391

 
100,566

 
98,895

 
(1
)
 
3

 
102,296

 
99,668

 
3

Average yield on loans held for investment(8)
 
15.60
%

15.69
%
 
15.58
%
 
15.73
%
 
15.05
%

(9
)bps

55
bps
 
15.65
%
 
15.07
%
 
58
bps
Total net revenue margin(9)
 
16.45

 
16.15

 
16.01

 
16.30

 
15.88

 
30

 
57

 
16.30

 
15.91

 
39

Net charge-off rate(2)
 
4.86

 
5.04

 
4.64

 
4.35

 
4.72

 
(18
)
 
14

 
4.95

 
4.99

 
(4
)
30+ day delinquency rate
 
3.40

 
3.72

 
4.04

 
3.80

 
3.32

 
(32
)
 
8

 
3.40

 
3.32

 
8

Purchase volume(10)
 
$
98,052

 
$
85,738

 
$
96,818

 
$
89,205

 
$
88,941

 
14
 %

10
 %
 
$
183,790

 
$
168,135

 
9
 %
Refreshed FICO scores:(11)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Greater than 660
 
68
%
 
66
%
 
67
%
 
67
%
 
68
%
 
2

 

 
68
%
 
68
%
 

660 or below
 
32

 
34

 
33

 
33

 
32

 
(2
)
 

 
32

 
32

 

Total
 
100
%
 
100
%
 
100
%
 
100
%
 
100
%
 
 
 
 
 
100
%
 
100
%
 
 

14



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 11: Financial & Statistical Summary—Consumer Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2019 Q2 vs.
 
Six Months Ended June 30,
 
 
2019
 
2019
 
2018
 
2018
 
2018
 
2019
 
2018
 
 
 
 
 
2019 vs.
(Dollars in millions, except as noted)
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q2
 
2019
 
2018
 
2018
Consumer Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
1,709

 
$
1,679

 
$
1,689

 
$
1,636

 
$
1,609

 
2
 %
 
6
 %
 
$
3,388

 
$
3,224

 
5
 %
Non-interest income
 
166

 
160

 
159

 
155

 
175

 
4

 
(5
)
 
326

 
349

 
(7
)
Total net revenue
 
1,875

 
1,839

 
1,848

 
1,791

 
1,784

 
2

 
5

 
3,714

 
3,573

 
4

Provision for credit losses
 
165

 
235

 
303

 
184

 
118

 
(30
)
 
40

 
400

 
351

 
14

Non-interest expense
 
1,002

 
994

 
1,085

 
979

 
963

 
1

 
4

 
1,996

 
1,963

 
2

Income from continuing operations before income taxes
 
708

 
610

 
460

 
628

 
703

 
16

 
1

 
1,318

 
1,259

 
5

Income tax provision
 
165

 
142

 
107

 
146

 
164

 
16

 
1

 
307

 
294

 
4

Income from continuing operations, net of tax
 
$
543

 
$
468

 
$
353

 
$
482

 
$
539

 
16

 
1

 
$
1,011

 
$
965

 
5

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment(1)
 
$
60,327

 
$
59,248

 
$
59,205

 
$
59,329

 
$
58,727

 
2

 
3

 
$
60,327

 
$
58,727

 
3

Average loans held for investment(1)
 
59,858

 
59,065

 
59,342

 
59,220

 
66,480

 
1

 
(10
)
 
59,463

 
70,715

 
(16
)
Average yield on loans held for investment(8)
 
8.36
%

8.15
%
 
8.14
%
 
8.03
%
 
7.32
%

21
bps
 
104
bps
 
8.25
%
 
7.08
%
 
117
bps
Auto loan originations
 
$
7,327

 
$
6,222

 
$
5,932

 
$
6,643

 
$
6,994

 
18
 %
 
5
 %
 
$
13,549

 
$
13,701

 
(1
)%
Period-end deposits
 
205,220

 
205,439

 
198,607

 
196,635

 
194,962

 

 
5

 
205,220

 
194,962

 
5

Average deposits
 
204,164

 
201,072

 
196,348

 
194,687

 
193,278

 
2

 
6

 
202,627

 
190,547

 
6

Average deposits interest rate
 
1.26
%

1.18
%
 
1.10
%
 
1.00
%
 
0.88
%

8
bps
 
38
bps
 
1.22
%
 
0.84
%
 
38
bps
Net charge-off rate
 
1.15


1.49

 
2.01

 
1.77

 
1.19


(34
)
 
(4
)
 
1.32

 
1.19

 
13

30+ day performing delinquency rate
 
5.87

 
5.55

 
6.67

 
6.01

 
5.33

 
32

 
54

 
5.87

 
5.33

 
54

30+ day delinquency rate
 
6.41

 
6.02

 
7.36

 
6.61

 
5.80

 
39

 
61

 
6.41

 
5.80

 
61

Nonperforming loan rate(3)
 
0.66

 
0.59

 
0.81

 
0.72

 
0.58

 
7

 
8

 
0.66

 
0.58

 
8

Nonperforming asset rate(4)
 
0.75

 
0.68

 
0.90

 
0.82

 
0.73

 
7

 
2

 
0.75

 
0.73

 
2

Auto—At origination FICO scores:(12)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Greater than 660
 
49
%
 
49
%
 
50
%
 
50
%
 
50
%
 

 
(1
)%
 
49
%
 
50
%
 
(1
)%
621 - 660
 
19

 
19

 
19

 
19

 
19

 

 

 
19

 
19

 

620 or below
 
32

 
32

 
31

 
31

 
31

 

 
1

 
32

 
31

 
1

Total
 
100
%
 
100
%
 
100
%
 
100
%
 
100
%
 
 
 
 
 
100
%
 
100
%
 
 

15



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 12: Financial & Statistical Summary—Commercial Banking Business
 
 
 
 
 
 
 
 
 
 
 
 
2019 Q2 vs.
 
Six Months Ended June 30,
 
 
2019
 
2019
 
2018
 
2018
 
2018
 
2019
 
2018
 
 
 
 
 
2019 vs.
(Dollars in millions, except as noted)
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q2
 
2019
 
2018
 
2018
Commercial Banking
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
514

 
$
489

 
$
508

 
$
513

 
$
517

 
5
 %

(1
)%
 
$
1,003

 
$
1,023

 
(2
)%
Non-interest income
 
200

 
187

 
159

 
189

 
209

 
7

 
(4
)
 
387

 
396

 
(2
)
Total net revenue(6)(7)
 
714

 
676

 
667

 
702

 
726

 
6

 
(2
)
 
1,390

 
1,419

 
(2
)
Provision for credit losses
 
82

 
69

 
9

 
54

 
34

 
19

 
141

 
151

 
20

 
**

Non-interest expense
 
427

 
417

 
434

 
408

 
409

 
2

 
4

 
844

 
812

 
4

Income from continuing operations before income taxes
 
205

 
190

 
224

 
240

 
283

 
8

 
(28
)
 
395

 
587

 
(33
)
Income tax provision
 
48

 
44

 
52

 
56

 
66

 
9

 
(27
)
 
92

 
137

 
(33
)
Income from continuing operations, net of tax
 
$
157

 
$
146

 
$
172

 
$
184

 
$
217

 
8


(28
)
 
$
303

 
$
450


(33
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 
$
71,992

 
$
71,189

 
$
70,333

 
$
68,747

 
$
67,609

 
1


6

 
$
71,992

 
$
67,609

 
6

Average loans held for investment
 
71,997

 
71,438

 
69,680

 
68,036

 
66,364

 
1

 
8

 
71,719

 
65,776

 
9

Average yield on loans held for investment(6)(8)
 
4.75
%

4.62
%
 
4.67
%
 
4.55
%
 
4.43
 %

13
bps

32
bps
 
4.68
%
 
4.30
%
 
38
bps
Period-end deposits
 
$
30,761

 
$
31,248

 
$
29,480

 
$
30,474

 
$
31,078

 
(2
)%

(1
)%
 
$
30,761

 
$
31,078

 
(1
)%
Average deposits
 
31,364

 
30,816

 
30,680

 
31,061

 
32,951

 
2

 
(5
)
 
31,092

 
33,501

 
(7
)
Average deposits interest rate
 
1.28
%

1.11
%
 
0.95
%
 
0.79
%
 
0.65
 %

17
bps

63
bps
 
1.19
%
 
0.59
%
 
60
bps
Net charge-off (recovery) rate
 
0.09


0.08

 
0.10

 
0.16

 
(0.04
)

1


13

 
0.08

 
0.04

 
4

Nonperforming loan rate(3)
 
0.50

 
0.53

 
0.44

 
0.38

 
0.34

 
(3
)
 
16

 
0.50

 
0.34

 
16

Nonperforming asset rate(4)
 
0.50

 
0.53

 
0.45

 
0.41

 
0.37

 
(3
)
 
13

 
0.50

 
0.37

 
13

Risk category:(13)
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Noncriticized
 
$
69,390

 
$
68,594

 
$
68,043

 
$
65,926

 
$
64,923

 
1
 %

7
 %
 
$
69,390

 
$
64,923

 
7
 %
Criticized performing
 
2,211

 
2,094

 
1,848

 
2,204

 
2,088

 
6

 
6

 
2,211

 
2,088

 
6

Criticized nonperforming
 
360

 
378

 
312

 
259

 
229

 
(5
)
 
57

 
360

 
229

 
57

PCI loans
 
31

 
123

 
130

 
358

 
369

 
(75
)
 
(92
)
 
31

 
369

 
(92
)
Total commercial loans
 
$
71,992

 
$
71,189

 
$
70,333

 
$
68,747

 
$
67,609

 
1


6

 
$
71,992

 
$
67,609

 
6

Risk category as a percentage of period-end loans held for investment:(13)
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Noncriticized
 
96.4
%

96.4
%
 
96.8
%
 
95.9
%
 
96.1
 %



30
bps
 
96.4
%
 
96.1
%
 
30
bps
Criticized performing
 
3.1

 
2.9

 
2.6

 
3.2

 
3.1

 
20
bps
 

 
3.1

 
3.1

 

Criticized nonperforming
 
0.5

 
0.5

 
0.4

 
0.4

 
0.3

 

 
20

 
0.5

 
0.3

 
20

PCI loans
 

 
0.2

 
0.2

 
0.5

 
0.5

 
(20
)
 
(50
)
 

 
0.5

 
(50
)
Total commercial loans
 
100.0
%

100.0
%
 
100.0
%
 
100.0
%
 
100.0
 %




 
100.0
%
 
100.0
%
 


16



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 13: Financial & Statistical Summary—Other and Total
 
 
 
 
 
 
 
 
 
 
 
 
2019 Q2 vs.
 
Six Months Ended June 30,
 
 
2019
 
2019
 
2018
 
2018
 
2018
 
2019
 
2018
 
 
 
 
 
2019 vs.
(Dollars in millions)
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
 
Q1
 
Q2
 
2019
 
2018
 
2018
Other
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income (loss)
 
$
(8
)
 
$
33

 
$
6

 
$
41

 
$
29

 
**


**

 
$
25

 
$
68

 
(63
)%
Non-interest income (loss)(1)
 
(26
)
 
(5
)
 
(11
)
 
(61
)
 
373

 
**

 
**

 
(31
)
 
346

 
**

Total net revenue (loss)(6)(7)
 
(34
)
 
28

 
(5
)
 
(20
)
 
402

 
**

 
**

 
(6
)
 
414

 
**

Benefit for credit losses
 

 

 

 
(1
)
 
(47
)
 
**

 
**

 

 
(48
)
 
**

Non-interest expense(14)
 
97

 
89

 
117

 
283

 
148

 
9
 %
 
(34
)%
 
186

 
279

 
(33
)
Income (loss) from continuing operations before income taxes
 
(131
)
 
(61
)
 
(122
)
 
(302
)
 
301

 
115

 
**

 
(192
)
 
183

 
**

Income tax provision (benefit)
 
(109
)
 
(106
)
 
(340
)
 
(97
)
 
63

 
3

 
**

 
(215
)
 
(32
)
 
**

Income (loss) from continuing operations, net of tax
 
$
(22
)
 
$
45

 
$
218

 
$
(205
)
 
$
238

 
**


**

 
$
23

 
$
215

 
(89
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Period-end loans held for investment
 

 

 

 

 
$
11

 
**


**

 

 
$
11

 
**

Average loans held for investment
 

 

 

 

 
21

 
**

 
**

 

 
34

 
**

Period-end deposits
 
$
18,554

 
$
18,420

 
$
21,677

 
$
20,086

 
22,185

 
1

 
(16
)
 
$
18,554

 
22,185

 
(16
)
Average deposits
 
18,106

 
19,522

 
20,635

 
20,972

 
22,561

 
(7
)
 
(20
)
 
18,809

 
22,992

 
(18
)
Total
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Earnings:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Net interest income
 
$
5,746

 
$
5,791

 
$
5,820

 
$
5,786

 
$
5,551

 
(1
)%

4
 %
 
$
11,537

 
$
11,269

 
2
 %
Non-interest income
 
1,378

 
1,292

 
1,193

 
1,176

 
1,641

 
7

 
(16
)
 
2,670

 
2,832

 
(6
)
Total net revenue
 
7,124

 
7,083

 
7,013

 
6,962

 
7,192

 
1

 
(1
)
 
14,207

 
14,101

 
1

Provision for credit losses
 
1,342

 
1,693

 
1,638

 
1,268

 
1,276

 
(21
)
 
5

 
3,035

 
2,950

 
3

Non-interest expense
 
3,779

 
3,671

 
4,132

 
3,773

 
3,424

 
3

 
10

 
7,450

 
6,997

 
6

Income from continuing operations before income taxes
 
2,003

 
1,719

 
1,243

 
1,921

 
2,492

 
17

 
(20
)
 
3,722

 
4,154

 
(10
)
Income tax provision (benefit)
 
387

 
309

 
(21
)
 
420

 
575

 
25

 
(33
)
 
696

 
894

 
(22
)
Income from continuing operations, net of tax
 
$
1,616

 
$
1,410

 
$
1,264

 
$
1,501

 
$
1,917

 
15


(16
)
 
$
3,026

 
$
3,260

 
(7
)
Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 

 

 
 
 
 
 
 
Period-end loans held for investment
 
$
244,460

 
$
240,273

 
$
245,899

 
$
238,761

 
$
236,124

 
2


4

 
$
244,460

 
$
236,124

 
4

Average loans held for investment
 
242,653

 
241,959

 
241,371

 
236,766

 
240,758

 

 
1

 
242,307

 
245,218

 
(1
)
Period-end deposits
 
254,535

 
255,107

 
249,764

 
247,195

 
248,225

 

 
3

 
254,535

 
248,225

 
3

Average deposits
 
253,634

 
251,410

 
247,663

 
246,720

 
248,790

 
1

 
2

 
252,528

 
247,040

 
2


17



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 14: Notes to Loan, Allowance and Business Segment Disclosures (Tables 7—13)
(1) 
In 2018, we sold all of our consumer home loan portfolio and recognized a net gain of approximately $499 million in the Other category, including a benefit for credit losses of $46 million.
(2) 
In August 2018, we accelerated charge-off recognition for certain domestic credit card accounts where the cardholder is deceased. This acceleration led to a one-time increase in net charge-offs of approximately $32 million, increasing the net charge-off rate for total credit card and domestic credit card by approximately 12 basis points and 13 basis points, respectively, for the third quarter of 2018.
(3) 
Nonperforming loan rates are calculated based on nonperforming loans for each category divided by period-end total loans held for investment for each respective category.
(4) 
Nonperforming assets consist of nonperforming loans, real estate owned (“REO”) and other foreclosed assets. The total nonperforming asset rate is calculated based on total nonperforming assets divided by the combined period-end total loans held for investment, REO and other foreclosed assets.
(5) 
Represents foreign currency translation adjustments.
(6) 
Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reductions to the Other category.
(7) 
In the first quarter of 2019, we made a change in how revenue is measured in our Commercial Banking business by revising the allocation of tax benefits on certain tax-advantaged investments. As such, prior period results have been recast to conform with the current period presentation. The result of this measurement change reduced the previously reported total net revenue in our Commercial Banking business by $30 million in Q1 2018, $32 million in Q2 2018, $26 million in Q3 2018, and $20 million in Q4 2018, with an offsetting increase in the Other category.
(8) 
Average yield on loans held for investment is calculated based on annualized interest income for the period divided by average loans held for investment during the period for the respective loan category. Annualized interest income is computed based on the effective yield of the respective loan category and does not include any allocations, such as funds transfer pricing.
(9) 
Total net revenue margin is calculated based on annualized total net revenue for the period divided by average loans held for investment during the period for the respective loan category.
(10) 
Purchase volume consists of purchase transactions, net of returns, for the period, and excludes cash advance and balance transfer transactions.
(11) 
Percentages represent period-end loans held for investment in each credit score category. Domestic card credit scores generally represent FICO scores. These scores are obtained from one of the major credit bureaus at origination and are refreshed monthly thereafter. We approximate non-FICO credit scores to comparable FICO scores for consistency purposes. Balances for which no credit score is available or the credit score is invalid are included in the 660 or below category.
(12) 
Percentages represent period-end loans held for investment in each credit score category. Auto credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.
(13) 
Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
(14) 
Includes charges incurred as a result of restructuring activities.
** 
Not meaningful.

18



CAPITAL ONE FINANCIAL CORPORATION (COF)
Table 15: Calculation of Regulatory Capital Measures and Reconciliation of Non-GAAP Measures(1) 
 
 
Basel III Standardized Approach
(Dollars in millions, except as noted)
 
June 30,
2019
 
March 31,
2019
 
December 31,
2018
 
September 30,
2018
 
June 30,
2018
Regulatory Capital Metrics
 
 
 
 
 
 
 
 
 
 
Common equity excluding AOCI
 
$
51,236

 
$
49,781

 
$
48,570

 
$
48,154

 
$
47,359

Adjustments:
 
 
 
 
 
 
 
 
 
 
AOCI(2)
 
170

 
(660
)
 
(1,263
)
 
(1,877
)
 
(1,793
)
Goodwill, net of related deferred tax liabilities
 
(14,365
)
 
(14,369
)
 
(14,373
)
 
(14,345
)
 
(14,368
)
Intangible assets, net of related deferred tax liabilities
 
(194
)
 
(223
)
 
(254
)
 
(284
)
 
(328
)
Other
 
(401
)
 
113

 
391

 
817

 
735

Common equity Tier 1 capital
 
$
36,446

 
$
34,642

 
$
33,071

 
$
32,465

 
$
31,605

Tier 1 capital
 
$
40,806

 
$
39,002

 
$
37,431

 
$
36,826

 
$
35,965

Total capital(3)
 
47,919

 
46,042

 
44,645

 
43,947

 
43,082

Risk-weighted assets
 
295,280

 
291,483

 
294,950

 
288,694

 
285,223

Adjusted average assets(4)
 
356,518

 
355,781

 
350,606

 
346,297

 
349,222

Capital Ratios
 
 
 
 
 
 
 
 
 
 
Common equity Tier 1 capital(5)
 
12.3
%
 
11.9
%
 
11.2
%
 
11.2
%
 
11.1
%
Tier 1 capital(6)
 
13.8

 
13.4

 
12.7

 
12.8

 
12.6

Total capital(7)
 
16.2

 
15.8

 
15.1

 
15.2

 
15.1

Tier 1 leverage(4)
 
11.4

 
11.0

 
10.7

 
10.6

 
10.3

Tangible common equity (“TCE”)(8)
 
10.2

 
9.6

 
9.1

 
9.0

 
8.8











19



Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of our adjusted results that we believe help investors and users of our financial information understand the effect of adjusting items on our selected reported results. These adjusted results provide alternate measurements of our operating performance, both for the current period and trends across multiple periods. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.
 
 
2019
 
2019
 
Six Months Ended
 
 
Q2
 
Q1
 
June 30, 2019
(Dollars in millions, except per share data and as noted)
 
Reported Results
 
Adj.(9)
 
Adjusted Results
 
Reported Results
 
Adj.(9)
 
Adjusted Results
 
Reported Results
 
Adj.(9)
 
Adjusted Results
Selected income statement data:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,746

 

 
$
5,746

 
$
5,791

 

 
$
5,791

 
$
11,537

 

 
$
11,537

Non-interest income
 
1,378

 
$
1

 
1,379

 
1,292

 

 
1,292

 
2,670

 
$
1

 
2,671

Total net revenue
 
7,124

 
1

 
7,125

 
7,083

 

 
7,083

 
14,207

 
1

 
14,208

Provision for credit losses
 
1,342

 

 
1,342

 
1,693

 

 
1,693

 
3,035

 

 
3,035

Non-interest expense
 
3,779

 
(81
)
 
3,698

 
3,671

 
$
(25
)
 
3,646

 
7,450

 
(106
)
 
7,344

Income from continuing operations before income taxes
 
2,003

 
82

 
2,085

 
1,719

 
25

 
1,744

 
3,722

 
107

 
3,829

Income tax provision
 
387

 
19

 
406

 
309

 
6

 
315

 
696

 
25

 
721

Income from continuing operations, net of tax
 
1,616

 
63

 
1,679

 
1,410

 
19

 
1,429

 
3,026

 
82

 
3,108

Income (loss) from discontinued operations, net of tax
 
9

 

 
9

 
2

 

 
2

 
11

 

 
11

Net income
 
1,625

 
63

 
1,688

 
1,412

 
19

 
1,431

 
3,037

 
82

 
3,119

Dividends and undistributed earnings allocated to participating securities(10)
 
(12
)
 
(1
)

(13
)
 
(12
)
 

 
(12
)
 
(24
)
 
(1
)

(25
)
Preferred stock dividends
 
(80
)
 


(80
)
 
(52
)
 

 
(52
)
 
(132
)
 


(132
)
Net income available to common stockholders
 
$
1,533

 
$
62

 
$
1,595

 
$
1,348

 
$
19

 
$
1,367

 
$
2,881

 
$
81

 
$
2,962

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS(10)
 
$
3.24

 
$
0.13

 
$
3.37

 
$
2.86

 
$
0.04

 
$
2.90

 
$
6.10

 
$
0.17

 
$
6.27

Efficiency ratio
 
53.05
%
 
(115
)bps
 
51.90
%
 
51.83
%
 
(35
)bps
 
51.48
%
 
52.44
%
 
(75
)bps
 
51.69
%
Operating efficiency ratio
 
45.38

 
(114
)
 
44.24

 
44.53

 
(35
)
 
44.18

 
44.96

 
(75
)
 
44.21


20



 
 
2018
 
2018
 
Six Months Ended
 
 
Q2
 
Q1
 
June 30, 2018
(Dollars in millions, except per share data and as noted)
 
Reported Results
 
Adj.(9)
 
Adjusted Results
 
Reported Results
 
Adj.(9)
 
Adjusted Results
 
Reported Results
 
Adj.(9)
 
Adjusted Results
Selected income statement data:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Net interest income
 
$
5,551

 
$
26

 
$
5,577

 
$
5,718

 

 
$
5,718

 
$
11,269

 
$
26

 
$
11,295

Non-interest income
 
1,641

 
(361
)
 
1,280

 
1,191

 
$
2

 
1,193

 
2,832

 
(359
)
 
2,473

Total net revenue
 
7,192

 
(335
)
 
6,857

 
6,909

 
2

 
6,911

 
14,101

 
(333
)
 
13,768

Provision for credit losses
 
1,276

 
46

 
1,322

 
1,674

 

 
1,674

 
2,950

 
46

 
2,996

Non-interest expense
 
3,424

 
(45
)
 
3,379

 
3,573

 
(17
)
 
3,556

 
6,997

 
(62
)
 
6,935

Income from continuing operations before income taxes
 
2,492

 
(336
)
 
2,156

 
1,662

 
19

 
1,681

 
4,154

 
(317
)
 
3,837

Income tax provision
 
575

 
(92
)
 
483

 
319

 
4

 
323

 
894

 
(88
)
 
806

Income from continuing operations, net of tax
 
1,917

 
(244
)
 
1,673

 
1,343

 
15

 
1,358

 
3,260

 
(229
)
 
3,031

Income (loss) from discontinued operations, net of tax
 
(11
)
 

 
(11
)
 
3

 

 
3

 
(8
)
 

 
(8
)
Net income
 
1,906

 
(244
)
 
1,662

 
1,346

 
15

 
1,361

 
3,252

 
(229
)
 
3,023

Dividends and undistributed earnings allocated to participating securities(10)
 
(12
)
 
2

 
(10
)
 
(10
)
 

 
(10
)
 
(23
)
 
2

 
(21
)
Preferred stock dividends
 
(80
)
 

 
(80
)
 
(52
)
 

 
(52
)
 
(132
)
 

 
(132
)
Net income available to common stockholders
 
$
1,814

 
$
(242
)
 
$
1,572

 
$
1,284

 
$
15

 
$
1,299

 
$
3,097

 
$
(227
)
 
$
2,870

Selected performance metrics:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS(10)
 
$
3.71

 
$
(0.49
)
 
$
3.22

 
$
2.62

 
$
0.03

 
$
2.65

 
$
6.33

 
$
(0.47
)
 
$
5.86

Efficiency ratio
 
47.61
%
 
167
bps
 
49.28
%
 
51.72
%
 
(27
)bps
 
51.45
%
 
49.62
%
 
75
bps
 
50.37
%
Operating efficiency ratio
 
41.70

 
138

 
43.08

 
45.72

 
(26
)
 
45.46

 
43.67

 
61

 
44.28


21



Reconciliation of Non-GAAP Measures

The following non-GAAP measures consist of TCE, tangible assets and metrics computed using these amounts, which include tangible book value per common share, return on average tangible assets, return on average TCE and TCE ratio. We consider these metrics to be key financial performance measures that management uses in assessing capital adequacy and the level of returns generated. While our non-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly-titled measures reported by other companies. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.
 
 
2019
 
2019
 
2018
 
2018
 
2018
(Dollars in millions)
 
Q2
 
Q1
 
Q4
 
Q3
 
Q2
Tangible Common Equity (Period-End)
 
 
 
 
 
 
 
 
 
 
Stockholders’ equity
 
$
55,767

 
$
53,481

 
$
51,668

 
$
50,638

 
$
49,926

Goodwill and intangible assets(11)
 
(14,886
)
 
(14,904
)
 
(14,941
)
 
(14,945
)
 
(15,013
)
Noncumulative perpetual preferred stock
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
Tangible common equity
 
$
36,521

 
$
34,217

 
$
32,367

 
$
31,333

 
$
30,553

Tangible Common Equity (Average)
 
 
 
 
 
 
 
 
 
 
Stockholders’ equity
 
$
54,570

 
$
52,720

 
$
51,114

 
$
50,768

 
$
49,827

Goodwill and intangible assets(11)
 
(14,900
)
 
(14,932
)
 
(14,953
)
 
(14,982
)
 
(15,043
)
Noncumulative perpetual preferred stock
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
 
(4,360
)
Tangible common equity
 
$
35,310

 
$
33,428

 
$
31,801

 
$
31,426

 
$
30,424

Tangible Assets (Period-End)
 
 
 
 
 
 
 
 
 
 
Total assets
 
$
373,619

 
$
373,191

 
$
372,538

 
$
362,909

 
$
363,989

Goodwill and intangible assets(11)
 
(14,886
)
 
(14,904
)
 
(14,941
)
 
(14,945
)
 
(15,013
)
Tangible assets
 
$
358,733

 
$
358,287

 
$
357,597

 
$
347,964

 
$
348,976

Tangible Assets (Average)
 
 
 
 
 
 
 
 
 
 
Total assets
 
$
371,095

 
$
370,394

 
$
365,243

 
$
360,937

 
$
363,929

Goodwill and intangible assets(11)
 
(14,900
)
 
(14,932
)
 
(14,953
)
 
(14,982
)
 
(15,043
)
Tangible assets
 
$
356,195

 
$
355,462

 
$
350,290

 
$
345,955

 
$
348,886

__________
(1) 
Regulatory capital metrics and capital ratios as of June 30, 2019 are preliminary and therefore subject to change.
(2) 
Amounts presented are net of tax.
(3) 
Total capital equals the sum of Tier 1 capital and Tier 2 capital.
(4) 
Adjusted average assets for the purpose of calculating our Tier 1 leverage ratio represents total average assets adjusted for amounts that are deducted from Tier 1 capital, predominately goodwill and intangible assets. Tier 1 leverage ratio is a regulatory capital measure calculated based on Tier 1 capital divided by adjusted average assets.
(5) 
Common equity Tier 1 capital ratio is a regulatory capital measure calculated based on common equity Tier 1 capital divided by risk-weighted assets.
(6) 
Tier 1 capital ratio is a regulatory capital measure calculated based on Tier 1 capital divided by risk-weighted assets.
(7) 
Total capital ratio is a regulatory capital measure calculated based on total capital divided by risk-weighted assets.
(8) 
TCE ratio is a non-GAAP measure calculated based on TCE divided by tangible assets.

22



(9) 
The adjustments for the following periods consist of:
 
 
2019
 
2019
 
Six Months Ended
 
2018
 
2018
 
Six Months Ended
(Dollars in millions)
 
Q2
 
Q1
 
June 30, 2019
 
Q2
 
Q1
 
June 30, 2018
Walmart launch and related integration expenses
 
$
54

 
$
25

 
$
79

 

 

 

Net gains on the sales of exited businesses
 

 

 

 
$
(400
)
 

 
$
(400
)
U.K. Payment Protection Insurance customer refund reserve build (“U.K. PPI Reserve”)
 

 

 

 
49

 

 
49

Restructuring charges
 
28

 

 
28

 
15

 
$
19

 
34

Total
 
82

 
25

 
107

 
(336
)
 
19

 
(317
)
Income tax provision (benefit)
 
19

 
6

 
25

 
(92
)
 
4

 
(88
)
Net income
 
$
63

 
$
19

 
$
82

 
$
(244
)
 
$
15

 
$
(229
)
 
 
 
 
 
 
 
(10) 
Dividends and undistributed earnings allocated to participating securities and earnings per share are computed independently for each period. Accordingly, the sum of each quarterly amount may not agree to the year-to-date total.
(11) 
Includes impact of related deferred taxes.

23