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| In millions, except per share items | Sep-30-18 | Jun-30-18 | Mar-31-18 | Dec-31-17 | Sep-30-17 | Jun-30-17 | Mar-31-17 | Dec-31-16 |
| | 10-Q | 10-Q | 10-Q | 10-K | 10-Q | 10-Q | 10-Q | 10-K |
| Revenues: |
| Global Health Benefits Segment | | | | 8,268 | | | | 31,335 |
| Group Disability And Life Segment | 4,488 | 4,500 | 4,502 | 4,515 | 4,545 | 4,537 | 4,525 | 4,505 |
| Global Supplemental Benefits Segment | 4,344 | 4,236 | 4,085 | 3,905 | 3,740 | 3,623 | 3,503 | 3,387 |
| Other Operations Segment | 478 | 478 | 475 | 471 | 473 | 468 | 486 | 487 |
| Other | 27,267 | 26,395 | 25,495 | | 24,766 | 16,512 | 8,293 | |
| Total revenues | 44,845 | 43,877 | 42,825 | 41,919 | 41,332 | 40,723 | 40,258 | 39,668 |
| Revenue growth | 8.5% | 7.7% | 6.4% | 5.7% | 5.3% | 5.1% | 5.1% | 4.7% |
| Loss and loss adjustment expenses | 21,276 | 20,761 | 20,230 | 19,862 | 19,463 | 19,310 | 19,197 | 19,009 |
| Other operating expenses | 19,458 | 19,214 | 18,661 | 18,451 | 18,416 | 18,042 | 18,011 | 17,680 |
| General and administrative | | | | 2,536 | | | | 2,546 |
| EBITDA | 4,690 | 4,458 | 4,494 | 4,172 | 4,028 | 3,957 | 3,648 | 3,589 |
| EBITDA margin | 10.5% | 10.2% | 10.5% | 10.0% | 9.7% | 9.7% | 9.1% | 9.0% |
| Depreciation | 453 | 450 | 450 | 451 | 451 | 453 | 456 | 459 |
| EBITA | 4,237 | 4,008 | 4,044 | 3,721 | 3,577 | 3,504 | 3,192 | 3,130 |
| EBITA margin | 9.4% | 9.1% | 9.4% | 8.9% | 8.7% | 8.6% | 7.9% | 7.9% |
| Amortization of intangibles | 126 | 106 | 110 | 115 | 124 | 133 | 142 | 151 |
| EBIT | 4,111 | 3,902 | 3,934 | 3,606 | 3,453 | 3,371 | 3,050 | 2,979 |
| EBIT margin | 9.2% | 8.9% | 9.2% | 8.6% | 8.4% | 8.3% | 7.6% | 7.5% |
| Pre-tax income | 4,111 | 3,902 | 3,934 | 3,606 | 3,453 | 3,371 | 3,050 | 2,979 |
| Income taxes | 1,345 | 1,348 | 1,378 | 1,374 | 1,114 | 1,142 | 1,128 | 1,136 |
| Tax rate | 32.7% | 34.5% | 35.0% | 38.1% | 32.3% | 33.9% | 37.0% | 38.1% |
| Minority interest | 7 | 7 | 2 | -5 | -14 | -20 | -24 | -24 |
| Net income | 2,759 | 2,547 | 2,554 | 2,237 | 2,353 | 2,249 | 1,946 | 1,867 |
| Net margin | 6.2% | 5.8% | 6.0% | 5.3% | 5.7% | 5.5% | 4.8% | 4.7% |
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| Basic EPS | $11.12 | $10.19 | $10.09 | $8.72 | $9.13 | $8.67 | $7.49 | $7.19 |
| Diluted EPS | $11.12 | $10.19 | $10.09 | $8.72 | $9.13 | $8.67 | $7.49 | $7.19 |
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| Shares outstanding (basic) | 248 | 250 | 253 | 257 | 258 | 259 | 260 | 260 |
| Shares outstanding (diluted) | 248 | 250 | 253 | 257 | 258 | 259 | 260 | 260 |
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| EBIT is a non-GAAP figure that excludes all non-recurring expenses: restructuring costs, asset impairments, IPR&D writeoffs, and other unusual charges. |
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