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In millions, except per share items | Dec-31-22 | Dec-31-21 | Dec-31-20 | Dec-31-19 | Dec-31-18 | Dec-31-17 | Dec-31-16 | Dec-31-15 |
| 8-K | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K |
Interest income: | | | | | | | | |
Cash and investments | 3 | 3 | 16 | 93 | 97 | 43 | 22 | 8 |
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Total interest income | | | | | | | | |
Total interest income | 2,648 | 2,648 | 3,298 | 4,673 | 4,908 | 4,383 | 4,146 | 4,295 |
Total interest expense | 1,316 | 1,316 | 2,046 | 3,488 | 3,668 | 2,971 | 2,441 | 2,074 |
Net interest income | 1,332 | 1,332 | 1,252 | 1,185 | 1,240 | 1,412 | 1,705 | 2,221 |
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Less: provisions for loan losses | | | | | | | | |
Net interest income after provisions for loan losses | | 1,393 | 1,097 | 927 | 870 | 986 | 1,276 | 1,640 |
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Other income (loss): | | | | | | | | |
Servicing revenue | 168 | 168 | 214 | 240 | 274 | 290 | 304 | 340 |
Asset recovery and business processing revenue | 539 | 539 | 458 | 488 | 430 | 475 | 390 | 367 |
Other income | 30 | 30 | 20 | 45 | 17 | 9 | 7 | 17 |
Gains (losses) on derivative and hedging activities, net | | 64 | -256 | 22 | -38 | 22 | 117 | 166 |
Total other income | | 806 | 430 | 856 | 702 | 796 | 819 | 902 |
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Expenses: | | | | | | | | |
Salaries and benefits | | 569 | 497 | 488 | 507 | 519 | 500 | 467 |
Other operating expenses | | 638 | 467 | 496 | 477 | 447 | 451 | 451 |
Total operating expenses | | 1,207 | 964 | 984 | 984 | 966 | 951 | 918 |
Goodwill and acquired intangible asset impairment and amortization expense | 30 | 30 | 22 | 30 | 47 | 23 | 36 | 12 |
Restructuring/other reorganization expenses | | 26 | 9 | 6 | 13 | 29 | | 32 |
Total expenses | | 1,263 | 995 | 1,020 | 1,044 | 1,018 | 987 | 962 |
Income before income tax expense | | 936 | 532 | 763 | 528 | 764 | 1,108 | 1,580 |
Income tax expense | 219 | 219 | 120 | 166 | 133 | 472 | 427 | 597 |
Net income | 717 | 717 | 412 | 597 | 395 | 292 | 681 | 984 |
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Basic earnings per common share | $4.23 | $4.23 | $2.14 | $2.59 | $1.52 | $1.06 | $2.15 | $2.62 |
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Average common shares outstanding | 170 | 170 | 193 | 230 | 260 | 275 | 316 | 376 |
Diluted earnings per common share | $4.18 | $4.18 | $2.12 | $2.56 | $1.49 | $1.04 | $2.12 | $2.58 |
Average common and common equivalent shares outstanding | 172 | 172 | 195 | 233 | 264 | 281 | 322 | 382 |
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Dividends per common share | $640,000.00 | $0.64 | $0.64 | $0.64 | $0.64 | $0.64 | $0.64 | $0.64 |
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