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| In millions, except per share items | Dec-31-20 | Dec-31-19 | Dec-31-18 | Dec-31-17 | Dec-31-16 | Dec-31-15 | Dec-31-14 | Dec-31-13 |
| | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K |
| Net income | -142.0 | 4,010.0 | 3,114.0 | 2,355.0 | 154.0 | -27.0 | 110.0 | 339.0 |
| Depreciation and amortization | 3,669.0 | 3,136.0 | 2,843.0 | 2,541.0 | 2,201.0 | 1,929.0 | 296.0 | 265.0 |
| Asset impairment charges | | | 11.0 | -5.0 | 1,045.0 | 339.0 | | |
| Stock-based compensation | 121.0 | 113.0 | 105.0 | 99.0 | 93.0 | 79.0 | 16.0 | 14.0 |
| Deferred taxes | 212.0 | 221.0 | -8.0 | -1,841.0 | -174.0 | 202.0 | -4.0 | 6.0 |
| Change in working capital [+] | 1,578.0 | 576.0 | -334.0 | 948.0 | -108.0 | 83.0 | -19.0 | -162.0 |
| Accounts receivable | | | | | | | 428.0 | -351.0 |
| Inventories | | | | | | | -105.0 | -117.0 |
| Other | 1,578.0 | 576.0 | -334.0 | 948.0 | -108.0 | 83.0 | -342.0 | |
| Other operating activities | 2,431.0 | 242.0 | 1,828.0 | 720.0 | 995.0 | 142.0 | 167.0 | |
| Cash from operations | 7,869.0 | 8,298.0 | 7,559.0 | 4,817.0 | 4,206.0 | 2,747.0 | 566.0 | 749.0 |
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| Capital expenditures [+] | -5,130.0 | -5,960.0 | -7,407.0 | -8,444.0 | -7,755.0 | -9,098.0 | -2,416.0 | -897.0 |
| Purchases of property and equipment | -5,130.0 | -5,960.0 | -7,407.0 | -8,444.0 | -7,755.0 | -9,098.0 | -2,416.0 | -897.0 |
| Sales of property and equipment | 19.0 | 54.0 | 87.0 | 45.0 | 35.0 | 23.0 | | |
| Acquisitions | | -7.0 | -429.0 | -303.0 | -330.0 | -675.0 | -433.0 | -60.0 |
| Other cash from investing | 212.0 | -484.0 | 847.0 | 3,090.0 | -907.0 | 1,930.0 | -17.0 | |
| Cash from investing | -4,899.0 | -6,397.0 | -6,902.0 | -5,612.0 | -8,957.0 | -7,820.0 | -2,866.0 | -957.0 |
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| Cash dividends paid | 5,265.0 | 6,284.0 | 4,556.0 | 3,468.0 | 3,542.0 | 3,134.0 | | |
| Repurchase of common stock, net | | | -24.0 | | | | | |
| Other cash from financing | -8,157.0 | -8,315.0 | -7,840.0 | -2,896.0 | 1,475.0 | 1,803.0 | 2,362.0 | 244.0 |
| Cash from financing | -2,892.0 | -2,031.0 | -3,308.0 | 572.0 | 5,017.0 | 4,937.0 | 2,362.0 | 244.0 |
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| Free cash flow | 2,739.0 | 2,338.0 | 152.0 | -3,627.0 | -3,549.0 | -6,351.0 | -1,850.0 | -148.0 |
| Per share (diluted) | | | | ($3.49) | ($4.68) | ($9.77) | ($8.64) | ($0.71) |
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