Overview Financials News + Filings Key Docs Charts Ownership Insiders
|
| In millions, except per share items | Dec-31-16 | Dec-31-15 | Dec-31-14 | Dec-31-13 | Dec-31-12 | Dec-31-11 | Dec-31-10 | Dec-31-09 |
| | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K | 10-K |
| Revenues: |
| Unified Communications Services | 1,425.3 | 1,467.7 | 1,491.6 | 1,475.0 | | | | |
| Interactive Services | 300.7 | 265.7 | 235.5 | 224.4 | | | | |
| Safety Services | 296.3 | 281.4 | 278.3 | 259.1 | | | | |
| Specialized Agent Services | 281.5 | 277.0 | 224.6 | 170.3 | | | | |
| Total revenues | 2,292.0 | 2,280.3 | 2,218.6 | 2,121.0 | 2,042.5 | 2,491.3 | 2,388.2 | 2,375.7 |
| Revenue growth [+] | 0.5% | 2.8% | 4.6% | 3.8% | -18.0% | 4.3% | 0.5% | 5.7% |
| Unified Communications Services | -2.9% | -1.6% | 1.1% | | | | | |
| Interactive Services | 13.2% | 12.8% | 4.9% | | | | | |
| Safety Services | 5.3% | 1.1% | 7.4% | | | | | |
| Specialized Agent Services | 1.6% | 23.3% | 31.9% | | | | | |
| Unified Communications | | | | | 14.8% | 11.8% | 8.3% | 13.2% |
| Cost of goods sold | 981.8 | 970.7 | 943.3 | 894.6 | 845.8 | 1,113.3 | 1,057.0 | 1,067.8 |
| Gross profit | 1,310.2 | 1,309.6 | 1,275.3 | 1,226.3 | 1,196.8 | 1,378.0 | 1,331.2 | 1,308.0 |
| Gross margin | 57.2% | 57.4% | 57.5% | 57.8% | 58.6% | 55.3% | 55.7% | 55.1% |
| Selling, general and administrative [+] | 866.0 | 853.1 | 813.9 | 775.1 | 753.7 | 909.9 | 911.0 | 907.4 |
| General and administrative | | | | | | | | 907.4 |
| Adjusted EBITDA | 664.3 | 671.6 | 657.5 | 622.3 | 713.1 | 681.4 | 654.7 | 647.9 |
| Adjusted EBITDA margin | 29.0% | 29.5% | 29.6% | 29.3% | 34.9% | 27.3% | 27.4% | 27.3% |
| Stock-based compensation | 25.4 | 22.9 | 15.6 | 10.4 | 25.5 | 23.3 | 4.2 | 3.8 |
| EBITDA [+] | 638.9 | 648.7 | 641.9 | 612.0 | 603.5 | 640.0 | 590.5 | 589.0 |
| EBITDA growth | -1.5% | 1.1% | 4.9% | 1.4% | -5.7% | 8.4% | 0.3% | 10.2% |
| EBITDA margin | 27.9% | 28.4% | 28.9% | 28.9% | 29.5% | 25.7% | 24.7% | 24.8% |
| Depreciation | 128.2 | 123.8 | 119.5 | 107.4 | 89.0 | 103.2 | 103.3 | 104.8 |
| EBITA | 510.7 | 525.0 | 522.4 | 504.6 | 514.5 | 536.8 | 487.2 | 484.1 |
| EBITA margin | 22.3% | 23.0% | 23.5% | 23.8% | 25.2% | 21.5% | 20.4% | 20.4% |
| Amortization of intangibles | 66.5 | 68.5 | 61.0 | 53.3 | 71.4 | 68.7 | 67.0 | 83.5 |
| EBIT [+] | 444.2 | 456.5 | 461.4 | 451.3 | 443.1 | 468.1 | 420.2 | 400.6 |
| EBIT growth | -2.7% | -1.1% | 2.2% | 1.8% | -5.3% | 11.4% | 4.9% | 14.2% |
| EBIT margin | 19.4% | 20.0% | 20.8% | 21.3% | 21.7% | 18.8% | 17.6% | 16.9% |
| Interest expense, net [+] | 148.3 | 154.1 | 187.8 | 232.7 | 263.6 | 269.4 | 305.3 | 253.8 |
| Interest expense | 148.6 | 154.3 | 188.1 | 232.9 | 264.0 | 269.9 | 305.5 | 254.1 |
| Interest income | 0.3 | 0.2 | 0.3 | 0.3 | 0.4 | 0.4 | 0.3 | 0.3 |
| Other income (expense), net [+] | -36.1 | -3.7 | -66.3 | -20.9 | -0.9 | 82.8 | 66.3 | 57.9 |
| Gain (loss) on debt retirement | -36.5 | -2.3 | -73.3 | -23.1 | -2.7 | | | |
| Other non-operating income | | | | | | | | 1.0 |
| Other | 0.4 | -1.4 | 7.0 | 2.2 | 1.9 | 5.8 | 5.9 | 1.0 |
| Pre-tax income | 259.8 | 298.7 | 207.3 | 197.7 | 178.7 | 281.6 | 181.3 | 204.7 |
| Income taxes | 66.4 | 107.8 | 72.7 | 74.7 | 73.5 | 77.0 | 60.5 | 56.9 |
| Tax rate | 25.6% | 36.1% | 35.1% | 37.8% | 41.1% | 27.4% | 33.4% | 27.8% |
| Minority interest | | | | | | | | 2.7 |
| Earnings from continuing ops | 193.4 | 190.9 | 134.6 | 123.1 | 105.2 | 204.5 | 120.8 | 236.1 |
| Earnings from discontinued ops | | 50.9 | 23.8 | 20.1 | 20.3 | | | |
| Net income | 193.4 | 241.8 | 158.4 | 143.2 | 125.5 | 204.5 | 120.8 | 236.1 |
| Net margin | 8.4% | 10.6% | 7.1% | 6.8% | 6.1% | 8.2% | 5.1% | 9.9% |
| |
| Basic EPS [+] | $2.33 | $2.29 | $1.60 | $1.56 | $1.71 | $2.33 | $1.37 | $2,695.18 |
| Growth | 1.8% | 42.8% | 2.7% | -8.7% | -26.5% | 69.4% | -99.9% | |
| Diluted EPS [+] | $2.29 | $2.24 | $1.57 | $1.53 | $1.66 | $2.33 | $1.37 | $2,695.18 |
| Growth | 2.2% | 42.0% | 2.7% | -7.5% | -28.8% | 69.4% | -99.9% | |
| |
| Dividends per share [+] | $0.90 | $0.90 | $0.90 | $0.68 | $8.00 | | | |
| Growth | 0.0% | 0.0% | 33.3% | -91.6% | | | | |
| |
| Shares outstanding (basic) [+] | 83.0 | 83.4 | 84.0 | 78.9 | 61.5 | 87.9 | 88.0 | 0.1 |
| Growth | -0.5% | -0.7% | 6.5% | 28.2% | -30.0% | 0.0% | 100319.0% | |
| Shares outstanding (diluted) [+] | 84.6 | 85.4 | 85.5 | 80.3 | 63.5 | 87.9 | 88.0 | 0.1 |
| Growth | -0.9% | -0.1% | 6.5% | 26.4% | -27.7% | 0.0% | 100319.0% | |
| |
| EBIT is a non-GAAP figure that excludes all non-recurring expenses: restructuring costs, asset impairments, IPR&D writeoffs, and other unusual charges. |
|