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In millions, except per share items | Dec-31-18 | Dec-31-17 | Dec-31-16 | Dec-31-15 | Dec-31-14 | Dec-31-13 | Dec-31-12 | Dec-31-11 |
| 10-K | 10-K | 10-K | 10-K/A | 10-K | 10-K | 10-K | 10-K |
Revenues: |
Global Customer Engagement | 361.1 | 359.3 | 386.3 | | 416.1 | | | |
Global Loyalty | 239.3 | 225.1 | 167.0 | | 178.8 | | | |
Legacy Membership and Package | 99.4 | 139.7 | 189.8 | | 423.4 | | | |
Membership products | | | | | | 531.9 | 706.1 | |
Other | | | | | 224.5 | 802.8 | 788.5 | |
Total revenues | 699.8 | 724.1 | 742.0 | 1,169.8 | 1,242.8 | 1,334.7 | 1,494.6 | 1,535.2 |
Revenue growth [+] | -3.4% | -2.4% | -36.6% | -5.9% | -6.9% | -10.7% | -2.6% | 11.5% |
Global Customer Engagement | 0.5% | -7.0% | | | | | | |
Global Loyalty | 6.3% | 34.8% | | | | | | |
Legacy Membership and Package | -28.8% | -26.4% | | | | | | |
Membership products | | | | | | -24.7% | | |
Insurance and package products | | | | | | -10.1% | | |
Cost of goods sold | 331.3 | 352.3 | 318.4 | 385.2 | 411.9 | 439.4 | 459.5 | 1,492.0 |
Gross profit | 368.5 | 371.8 | 423.6 | 784.6 | 830.9 | 895.3 | 1,035.1 | 43.2 |
Gross margin | 52.7% | 51.3% | 57.1% | 67.1% | 66.9% | 67.1% | 69.3% | 2.8% |
Selling, general and administrative [+] | 256.5 | 259.3 | 309.9 | 115.6 | 841.7 | 858.7 | 914.9 | 1,418.1 |
Sales and marketing | 142.8 | 173.5 | 200.8 | | 481.9 | 533.2 | 600.1 | 637.7 |
General and administrative | 113.7 | 85.8 | 109.1 | 115.6 | 359.8 | 325.5 | 314.8 | 338.9 |
Other selling, general and administrative | | | | | | | | 441.5 |
Other operating expenses | 4.3 | 0.9 | 1.1 | 450.5 | -186.9 | -168.0 | -164.1 | -1,663.0 |
EBITDA [+] | 108.4 | 113.1 | 114.0 | 218.5 | 176.1 | 204.6 | 284.3 | 288.1 |
EBITDA growth | -4.2% | -0.8% | -47.8% | 24.1% | -13.9% | -28.0% | -1.3% | 11.1% |
EBITDA margin | 15.5% | 15.6% | 15.4% | 18.7% | 14.2% | 15.3% | 19.0% | 18.8% |
Depreciation | 39.0 | 38.6 | 43.9 | 89.8 | 48.2 | 113.9 | 184.5 | 51.9 |
EBITA | 69.4 | 74.5 | 70.1 | 128.7 | 127.9 | 90.7 | 99.8 | 236.2 |
EBITA margin | 9.9% | 10.3% | 9.4% | 11.0% | 10.3% | 6.8% | 6.7% | 15.4% |
Amortization of intangibles | 9.9 | 8.2 | 12.8 | | 61.5 | | | 186.8 |
EBIT [+] | 59.5 | 66.3 | 57.3 | 128.7 | 66.4 | 90.7 | 99.8 | 49.4 |
EBIT growth | -10.3% | 15.7% | -55.5% | 93.8% | -26.8% | -9.1% | 102.0% | -22.9% |
EBIT margin | 8.5% | 9.2% | 7.7% | 11.0% | 5.3% | 6.8% | 6.7% | 3.2% |
Non-recurring items [+] | | | | 93.2 | 295.1 | 1.6 | 38.8 | 6.2 |
Asset impairment | | | | 93.2 | 292.4 | 1.6 | 39.7 | |
Business exit costs | | | | | 2.7 | | -0.9 | 6.2 |
Interest expense, net [+] | 197.2 | 142.5 | 74.3 | 213.8 | 223.4 | 206.1 | 189.5 | 187.7 |
Interest expense | 197.4 | 142.8 | 74.8 | 215.6 | 223.7 | 206.5 | 190.4 | 188.8 |
Interest income | 0.2 | 0.3 | 0.5 | 1.8 | 0.3 | 0.4 | 0.9 | 1.1 |
Other income (expense), net [+] | -33.8 | 3.1 | 0.1 | 308.3 | -14.6 | -4.5 | -0.2 | -6.3 |
Gain (loss) on debt retirement | -32.0 | 3.5 | | 318.9 | -14.6 | -4.6 | | |
Other | -1.8 | -0.4 | 0.1 | | | 0.1 | -0.2 | 0.2 |
Pre-tax income | -171.5 | -73.1 | -16.9 | 130.0 | -466.7 | -121.5 | -128.7 | -150.8 |
Income taxes | -27.0 | -27.2 | 3.4 | -5.9 | -38.5 | 13.6 | 10.2 | 5.2 |
Tax rate | 15.7% | 37.2% | | | 8.2% | | | |
Minority interest | 1.2 | 0.8 | 0.6 | -0.6 | 0.5 | 0.4 | 0.7 | 0.9 |
Earnings from continuing ops | -145.7 | -92.6 | -41.2 | 135.9 | -428.7 | -135.5 | -139.6 | -156.9 |
Earnings from discontinued ops | 447.8 | 21.5 | 36.6 | | | | | |
Net income | 302.1 | -71.1 | -4.6 | 135.9 | -428.7 | -135.5 | -139.6 | -156.9 |
Net margin | 43.2% | -9.8% | -0.6% | 11.6% | -34.5% | -10.2% | -9.3% | -10.2% |
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Basic EPS [+] | ($10.69) | ($7.77) | ($4.53) | $1,429.47 | ($5.05) | ($1.60) | ($139.60) | ($156.90) |
Growth | 37.7% | 71.6% | -100.3% | -28406.4% | 215.6% | -98.9% | -11.0% | -17.9% |
Diluted EPS [+] | ($10.69) | ($7.77) | ($4.52) | $1,429.47 | ($5.05) | ($1.60) | ($139.60) | ($156.90) |
Growth | 37.7% | 71.6% | -100.3% | -28406.4% | 215.6% | -98.9% | -11.0% | -17.9% |
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Dividends per share [+] | | | | | | | | $241.60 |
Growth | | | | | | | -100.0% | |
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Shares outstanding (basic) [+] | 13.6 | 11.9 | 9.1 | 0.1 | 84.9 | 84.7 | 1.0 | 1.0 |
Growth | 14.3% | 31.0% | 9476.3% | -99.9% | 0.2% | 8368.8% | 0.0% | 0.0% |
Shares outstanding (diluted) [+] | 13.6 | 11.9 | 9.1 | 0.1 | 84.9 | 84.7 | 1.0 | 1.0 |
Growth | 14.3% | 30.9% | 9477.1% | -99.9% | 0.2% | 8368.8% | 0.0% | 0.0% |
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EBIT is a non-GAAP figure that excludes all non-recurring expenses: restructuring costs, asset impairments, IPR&D writeoffs, and other unusual charges. |
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