EX-99.1 2 exhibit991-06302021earnings.htm EX-99.1 Document

Exhibit 99.1

cnologopra.jpg                            News

For Immediate Release

CNO Financial Group Reports Second Quarter 2021 Results
Strong second quarter results; total sales exceed pre-pandemic 2019 levels; $87 million in share repurchases

Carmel, Ind., July 28, 2021 - CNO Financial Group, Inc. (NYSE: CNO) today announced that for the quarter ending June 30, 2021, net income was $78.0 million, or $0.58 per diluted share, compared to a net income of $82.0 million, or $0.57 per diluted share, in 2Q20. Net operating income (1) in 2Q21 was $89.1 million, or $0.66 per diluted share, compared to $79.4 million, or $0.55 per diluted share, in 2Q20.

"CNO generated strong second quarter results across our businesses, showcasing again the power of our diversified model and the successful execution of our strategic priorities," said Gary C. Bhojwani, chief executive officer. "Total new annualized premiums increased 35% over the same period in 2020 and are up 10% relative to 2019 levels. Our earnings continued to benefit from the deferral of care in our health lines and solid alternative investment results."

"We enter the second half of the year conservatively positioned," added Bhojwani. "While we cannot predict the quarter-to-quarter impacts of the pandemic, we remain focused on maintaining our growth momentum and managing the business to optimize shareholder value over the long term."

Second Quarter 2021 Highlights

Earnings per diluted share of $0.58, up 2% in 2Q21 compared to $0.57 in 2Q20

Operating (1) EPS of $0.66, up 20% in 2Q21 compared to $0.55 in 2Q20; up 60% excluding significant items in both periods

Total new annualized premiums ("NAP") (4) up 35% from 2Q20, up 10% from 2Q19

Annuity collected premiums up 42% from 2Q20, up 1% from 2Q19

Insurance product margin up 8% in 2Q21 excluding unlocking in 2Q20 (as summarized in note 7)

Book value per share was $41.24, up 24% from 2Q20; book value per diluted share, excluding accumulated other comprehensive income (2), was $25.30, up 12% from 2Q20

Returned $104.8 million to shareholders in the form of share repurchases ($87.4 million) and dividends ($17.4 million); reduced weighted average share count by 7% since 2Q20

Generated return on equity (ROE) of 9.1%; operating ROE, as adjusted (6), of 12.3%





FINANCIAL SUMMARY
Quarter End
(Amounts in millions, except per share data)
(Unaudited)

Net operating income, a non-GAAP(a) financial measure, is used consistently by CNO’s management to evaluate the operating performance of the Company and is a measure commonly used in the life insurance industry. It differs from net income primarily because it excludes certain non-operating items such as realized investment gains (losses), changes in fair values of embedded derivatives, equity securities and the liability for a deferred compensation plan, and certain significant and unusual items included in net income. Management believes an analysis of net operating income is important in understanding the profitability and operating trends of the Company’s business. Net income is the most directly comparable GAAP measure.
Per diluted share
Quarter endedQuarter ended
June 30,June 30,
20212020% change20212020% change
Income from insurance products (b)
$0.63 $0.88 (28)$85.0 $127.3 (33)
Fee income0.05 0.04 25 6.6 5.2 27 
Investment income not allocated to product lines (c)
0.36 0.06 500 47.8 8.2 483 
Expenses not allocated to product lines(0.18)(0.27)33 (23.8)(38.5)38 
Operating earnings before taxes0.86 0.71 115.6 102.2 
Income tax expense on operating income(0.20)(0.16)(25)(26.5)(22.8)(16)
Net operating income (1)0.66 0.55 20 89.1 79.4 12 
Net realized investment gains (losses) from sales, impairments and change in allowance for credit losses (net of related amortization)0.18 0.09 24.3 12.3 
Net change in market value of investments recognized in earnings0.04 0.21 5.7 31.2 
Fair value changes in embedded derivative liabilities (net of related amortization)(0.33)(0.19)(44.9)(27.1)
Other0.01 (0.09)0.9 (13.2)
Non-operating income before taxes(0.10)0.02 (14.0)3.2 
Income tax expense on non-operating income0.02 — 2.9 (0.6)
Net non-operating income(0.08)0.02 (11.1)2.6 
Net income$0.58 $0.57 $78.0 $82.0 
Weighted average diluted shares outstanding133.8 143.9 

(a)    GAAP is defined as accounting principles generally accepted in the United States of America.
(b)    Income from insurance products is the sum of the insurance margins of the annuity, health and life segments, less allocated insurance administrative expenses. It excludes the fee income segment, excess investment income, parent company expenses and income taxes. Insurance margin is management’s measure of the profitability of its annuity, health and life segments’ performance and consists of premiums plus allocated investment income less insurance policy benefits, interest credited, commissions, advertising expense and amortization of acquisition costs.
(c)    Investment income not allocated to product lines is defined as net investment income less: (i) equity returns credited to policyholder account balances; (ii) the investment income allocated to our product lines; (iii) interest expense on notes payable and investment borrowings; and (iv) certain expenses related to benefit plans that are offset by special-purpose investment income.

2


FINANCIAL SUMMARY (continued)
Management vs. GAAP Measures
(Dollars in millions, except per share data)
(Unaudited)

Shareholders’ equity, excluding accumulated other comprehensive income, and book value per share, excluding accumulated other comprehensive income, are non-GAAP measures that are utilized by management to view the business without the effect of accumulated other comprehensive income which is primarily attributable to fluctuations in interest rates associated with fixed maturities, available for sale. Management views the business in this manner because the Company has the ability and generally, the intent, to hold investments to maturity and meaningful trends can be more easily identified without the fluctuations.
______________________________________________________________________________________________________
Quarter ended
June 30,
20212020
Trailing twelve months return on equity (a)
9.1 %8.7 %
Trailing twelve months operating return on equity, excluding accumulated other comprehensive income (loss) and net operating loss carryforwards (a non-GAAP financial measure) (6)12.3 %11.4 %
Trailing twelve months operating return, excluding significant items, on equity, excluding accumulated other comprehensive income (loss) and net operating loss carryforwards (a non-GAAP financial measure) (6)12.4 %10.5 %
Shareholders’ equity$5,324.0 $4,731.2 
Accumulated other comprehensive income(1,995.5)(1,520.2)
Shareholders’ equity, excluding accumulated other comprehensive income3,328.5 3,211.0 
Net operating loss carryforwards(292.9)(426.8)
Shareholders' equity, excluding accumulated other comprehensive income and net operating loss carryforwards$3,035.6 $2,784.2 
Book value per diluted share$40.47 $33.22 
Accumulated other comprehensive income(15.17)(10.67)
Book value per diluted share, excluding accumulated other comprehensive income (a non-GAAP financial measure) (2)$25.30 $22.55 

(a) Calculated using average shareholders’ equity for the measurement period.

3


INSURANCE OPERATIONS
Comparing 2Q2021 with 2Q2020

Annuity products accounted for 29 percent of the Company’s margin for the quarter.

Annuity premiums collected increased 42 percent and annuity account values increased 6 percent.

Health products accounted for 53 percent of the Company’s insurance margin for the quarter and 66 percent of insurance policy income.

Life products accounted for 18 percent of the Company’s insurance margin for the quarter and 33 percent of insurance policy income.

Sales of health products were up 89 percent and sales of life products were up 10 percent.

ANNUITY COLLECTED PREMIUMS
(Dollars in millions)
(Unaudited)
Quarter ended June 30,
20212020% change
Annuity collected premiums$344.3 $242.7 42 


INSURANCE POLICY INCOME
(Dollars in millions)
(Unaudited)
Quarter ended June 30,
20212020% change
Annuity riders$4.3 $4.5 (4)
Health415.4 426.5 (3)
Life210.8 194.3 
Total insurance policy income$630.5 $625.3 1 


SALES MEASURED AS NEW ANNUALIZED PREMIUMS FOR
LIFE AND HEALTH PRODUCTS
(Dollars in millions)
(Unaudited)
Quarter ended June 30,
20212020% change
Health$41.5 $22.0 89 
Life52.3 47.4 10 
Total new annualized premiums (4)$93.8 $69.4 35 


4


INSURANCE MARGIN
(Amounts in millions, except per share data)
(Unaudited)


Insurance margin is management’s measure of profitability of its annuity, health and life segments’ performance and consists of premiums plus allocated investment income less insurance policy benefits, interest credited, commissions, advertising expense and amortization of acquisition costs. Income from insurance products is the sum of the insurance margins of the annuity, health and life segments, less allocated insurance administrative expenses. It excludes the fee income segment, investment income not allocated to product lines, expenses not allocated to product lines and income taxes. Management believes this information helps provide a better understanding of the business and a more meaningful analysis of our operations. Insurance income, a non-GAAP measure, is a component of net operating income, which is reconciled to net income in the Financial Summary section above.
Quarter ended
June 30,
2021
% of insurance policy incomeJune 30,
2020
% of insurance policy income% change
Margin
Annuity interest margin$66.0 $123.8 (47)
Life insurance interest margin1.6 1.0 60 
Total interest-sensitive margin67.6 124.8 (46)
Insurance margin
Health120.9 29 95.5 22 27 
Life (a)38.1 18 35.1 18 
Total other insurance margin159.0 25 130.6 21 22 
Total insurance margin226.6 255.4 
Allocated expenses(141.6)(128.1)
Income from insurance products$85.0 $127.3 
Per diluted share$0.63 $0.88 
Weighted average diluted shares133.8 143.9 


(a)    Net of $25.0 million and $16.2 million of non-deferred television advertising expense related to our direct distribution channel in the 2021 and 2020 periods, respectively.
    

Total allocated expenses were $141.6 million, up 11 percent from the year-ago quarter.




5


ANNUITY RESULTS BY PRODUCT TYPE
(Dollars in millions)
(Unaudited)
Annuity margin
Quarter ended
June 30,
20212020
Fixed index annuities$55.3 $111.7 
Fixed interest annuities9.5 0.8 
Other annuities1.2 11.3 
Total$66.0 $123.8 

Annuity collected premiums
Quarter ended
June 30,
20212020
Annuity collected premiums$344.3 $242.7 

Average net insurance liabilities (5)
Quarter ended
June 30,
20212020
Fixed index annuities$7,643.4 $7,056.3 
Fixed interest annuities1,899.5 2,088.2 
Other annuities506.8 533.5 
Total$10,049.7 $9,678.0 

Margin/average net insurance liabilities (a)
Quarter ended
June 30,
20212020
Fixed index annuities2.89 %6.33 %
Fixed interest annuities2.00 %0.15 %
Other annuities0.95 %8.47 %
Total2.63 %5.12 %

(a)    Defined as annualized quarterly annuity margin divided by average net insurance liabilities (5).


6


HEALTH INSURANCE RESULTS BY PRODUCT TYPE
(Dollars in millions)
(Unaudited)

Health margin
Quarter ended
June 30,
20212020
Amount% of insurance policy incomeAmount% of insurance policy income% change
Supplemental health and other health$47.5 28 $40.4 24 18 
Medicare supplement45.7 25 41.9 22 
Long-term care27.7 42 13.2 20 110 
Total$120.9 29 $95.5 22 27 


Health insurance policy income
Quarter ended
June 30,
20212020% change
Supplemental health and other health$170.0 $169.8 — 
Medicare supplement179.7 190.3 (6)
Long-term care65.7 66.4 (1)
Total$415.4 $426.5 (3)

Health NAP (4)
Quarter ended
June 30,
20212020% change
Supplemental health and other health$25.7 $8.8 192 
Medicare supplement8.8 8.9 (1)
Long-term care7.0 4.3 63 
Total$41.5 $22.0 89 
7


LIFE INSURANCE RESULTS BY PRODUCT TYPE
(Dollars in millions)
(Unaudited)
Life margin
Quarter ended
June 30,
20212020
Amount% of insurance policy incomeAmount% of insurance policy income% change
Life insurance interest margin$1.6 $1.0 60 
Life insurance margin:
Traditional life22.9 14 24.4 16 (6)
Interest sensitive life15.2 37 10.7 28 42 
Subtotal38.1 18 35.1 18 
Total margin$39.7 $36.1 10 

Life insurance policy income
Quarter ended
June 30,
20212020% change
Traditional life$169.4 $155.6 
Interest sensitive life41.4 38.7 
Total$210.8 $194.3 

Life NAP (4)
Quarter ended
June 30,
20212020% change
Traditional life$43.9 $41.5 
Interest sensitive life8.4 5.9 42 
Total$52.3 $47.4 10 

Average net insurance liabilities (5) and interest margin
Quarter ended
June 30,
20212020% change
Interest sensitive life products$970.0 $913.5 
Interest margin/average net insurance liabilities (5)0.66 %0.44 %50 






8


QUARTERLY AVERAGE EXCLUSIVE PRODUCING AGENTS

Average Exclusive Producing Agent Count
Quarter ended
June 30,%
20212020change
Consumer
Field agents (a) (c)4,360 4,066 
Tele-sales agents247 237 
Total agents4,607 4,303 
Registered agents (b) (c)639 603 
Worksite (a) (c)
258 225 15 
____________________
(a) Producing agents are exclusive agents that have submitted at least one policy in the month.
(b) Registered agents are dually licensed as insurance agents and financial representatives who can buy and sell
securities for clients, and/or investment advisors who can provide ongoing investment advice for clients.
(c) Agent counts represent the average of the last 3 months.


INVESTMENTS
INVESTMENT INCOME NOT ALLOCATED TO PRODUCT LINES
(Dollars in millions, except per share data)

Management uses investment income not allocated to product lines as the measure to evaluate the performance of the investment segment. It is defined as net investment income less the investment income allocated to our product segments and interest expense on debt. We also view investment income not allocated to product lines per diluted share as an important and useful measure to evaluate performance of the investment segment as it takes into consideration our share repurchase program.

Quarter ended June 30,
20212020% change
Net investment income$379.2 $318.8 19 
Allocated to product lines:
Annuity(114.9)(116.6)(1)
Health(71.6)(70.1)
Life(36.1)(34.7)
Equity returns credited to policyholder account balances(76.1)(50.7)50 
Amounts allocated to product lines and credited to policyholder account balances(298.7)(272.1)10 
Amount related to variable interest entities and other non-operating items(8.0)(9.6)(17)
Interest expense on corporate debt(15.6)(13.6)15 
Interest expense on investment borrowings(2.5)(5.8)(57)
Less amounts credited to deferred compensation plans (offsetting investment income)(6.6)(9.5)(31)
Total adjustments(32.7)(38.5)
Investment income not allocated to product lines$47.8 $8.2 483 
Per diluted share$0.36 $0.06 


9


INVESTMENT PORTFOLIO
(Dollars in millions)

The composition of the investment portfolio at June 30, 2021 is as follows:
$% of total
Fixed maturities, available for sale, at fair value$23,806.6 85 
Equity securities at fair value149.3 
Mortgage loans1,276.9 
Policy loans120.3 — 
Trading securities247.0 
Investments held by variable interest entities1,233.5 
Other invested assets1,226.0 
Total investment portfolio$28,059.6 100 

Fixed maturities, available for sale, at amortized cost by asset class as of June 30, 2021 are as follows:
Investment gradeBelow investment gradeTotal
Corporate securities$12,142.7 $745.9 $12,888.6 
United States Treasury securities and obligations of the United States government and agencies164.3 — 164.3 
States and political subdivisions2,442.2 12.5 2,454.7 
Foreign governments66.8 0.2 67.0 
Asset-backed securities878.0 84.5 962.5 
Agency residential mortgage-backed securities44.7 — 44.7 
Non-agency residential mortgage-backed securities863.8 868.5 (a)1,732.3 
Collateralized loan obligations457.8 — 457.8 
Commercial mortgage-backed securities1,836.7 89.4 1,926.1 
Total$18,897.0 $1,801.0 $20,698.0 

____________________
(a)     Certain structured securities rated below investment grade by Nationally Recognized Statistical Rating Organizations may be assigned a NAIC 1 or NAIC 2 designation based on the cost basis of the security relative to estimated recoverable amounts as determined by the National Association of Insurance Commissioners (NAIC).

The fair value of CNO’s available for sale fixed maturity portfolio was $23.8 billion compared with an amortized cost of $20.7 billion. Net unrealized gains were comprised of gross unrealized gains of $3.1 billion and gross unrealized losses of $18 million. The allowance for credit losses was $2.3 million at June 30, 2021.

At amortized cost and fair value, 91 percent and 92 percent of fixed maturities, available for sale, were rated “investment grade”, respectively.

Acquisitions of fixed maturity investments during the quarter totaled $1.8 billion. Comparable information for acquisitions of fixed maturity investments is as follows:
Fixed maturity acquisitions
Quarter ended
June 30,
20212020
Total fixed maturity acquisitions (dollars in millions)$1,771.6 $2,178.3 
Annual effective yield3.01 3.74 
Average ratingA-BBB+
Average life (in years)10.7 4.6 

10


Non-Operating Items
Net realized investment gains in 2Q21 were $24.3 million (net of related amortization) including the favorable change in the allowance for credit losses of $5.7 million which were recorded in earnings. Net realized investment gains in 2Q20 were $12.3 million (net of related amortization) including the favorable change in the allowance for credit losses of $15.9 million which were recorded in earnings.

During 2Q21 and 2Q20, we recognized an increase in earnings of $5.7 million and $31.2 million, respectively, due to the net change in market value of investments recognized in earnings.

During 2Q21 and 2Q20, we recognized a decrease in earnings of $44.9 million and $27.1 million, respectively, resulting from changes in the estimated fair value of embedded derivative liabilities related to our fixed index annuities, net of related amortization. Such amounts include the impacts of changes in market interest rates used to determine the derivative's estimated fair value.

In 2Q20, we recognized a decrease in earnings of $13.2 million for the mark-to-market change in the agent deferred compensation plan liability which was impacted by changes in the underlying actuarial assumptions used to value the liability. We recognize the mark-to-market change in the estimated value of this liability through earnings as assumptions change.

Statutory (based on non-GAAP measures) and GAAP Capital Information
Our consolidated statutory risk-based capital ratio was estimated at 409% at June 30, 2021, reflecting estimated 2Q21 statutory operating income of $75 million (and $115 million in the first six months of 2021) and the payment of insurance company dividends to the holding company of $96.5 million during 2Q21 (and $179.6 million in the first six months of 2021).

During the second quarter of 2021, we repurchased $87.4 million of common stock under our securities repurchase program (including $5.0 million of repurchases settled in 3Q21). We repurchased 3.5 million common shares at an average cost of $25.04 per share. As of June 30, 2021, we had 129.1 million shares outstanding and had authority to repurchase up to an additional $581.9 million of our common stock. During 2Q21, dividends paid on common stock totaled $17.4 million.

Unrestricted cash and investments held by our holding company were $336 million at June 30, 2021, compared to $388 million at December 31, 2020.

Book value per common share was $41.24 at June 30, 2021 compared to $40.54 at December 31, 2020. Book value per diluted share, excluding accumulated other comprehensive income (2), was $25.30 at June 30, 2021, compared to $23.95 at December 31, 2020.

The debt-to-capital ratio was 17.6 percent and 17.2 percent at June 30, 2021 and December 31, 2020, respectively. Our debt-to-total capital ratio, excluding accumulated other comprehensive income (3) was 25.5 percent at June 30, 2021 compared to 25.6 percent at December 31, 2020.

Return on equity for the trailing four quarters ended June 30, 2021 and 2020, was 9.1% and 8.7%, respectively. Operating return, excluding significant items, on equity, excluding accumulated other comprehensive income and net operating loss carryforwards (6) for the trailing four quarters ended June 30, 2021 and 2020, was 12.4% and 10.5%, respectively.

In this news release, CNO includes non-GAAP measures to enhance investors’ understanding of management’s view of the business. The non-GAAP measures are not a substitute for GAAP, but rather a supplement to increase transparency by providing broader perspective. CNO’s definitions of non-GAAP measures may differ from other companies’ definitions. More detailed information including various GAAP and non-GAAP measurements are located at CNOinc.com in the Investors section under SEC Filings.


11


CAUTION REGARDING FORWARD-LOOKING STATEMENTS:

This press release may contain forward-looking statements within the meaning of federal securities laws. These prospective statements reflect management’s current expectations, but are not guarantees of future performance. Accordingly, please refer to CNO’s cautionary statement regarding forward-looking statements, and the business environment in which the Company operates, contained in the Company’s Form 10-K for the year ended December 31, 2020 and any subsequent Form 10-Q on file with the Securities and Exchange Commission and on the Company’s website at CNOinc.com in the Investors section.  CNO specifically disclaims any obligation to update or revise any forward-looking statement because of new information, future developments or otherwise.

EARNINGS RELEASE CONFERENCE CALL WEBCAST:

The Company will host a conference call to discuss results on July 29, 2021 at 11:00 a.m. Eastern Time. During the call, we will be referring to a presentation that will be available at the Investors section of the company's website.

To participate by dial-in, please register at http://www.directeventreg.com/registration/event/5779828. Upon registering, you will be provided with call details and a registrant ID used to track attendance on the conference call. Reminders will also be sent to registered participants via email.

For those investors who prefer to listen to the call online, we will be broadcasting the call live via webcast. The event can be accessed through the Investors section of the company's website: ir.CNOinc.com. Participants should go to the website at least 15 minutes before the event to register and download any necessary audio software.


ABOUT CNO FINANCIAL GROUP

CNO Financial Group, Inc. (NYSE: CNO) secures the future of middle-income America. CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands, including Bankers Life, Colonial Penn and Washington National. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and $35 billion in total assets. Our 3,400 associates, 5,000 exclusive agents and 4,000 independent partner agents guide individuals, families and businesses through a lifetime of financial decisions. For more information, visit CNOinc.com.
12


CNO FINANCIAL GROUP, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEET
(Dollars in millions)
(unaudited)

June 30,
2021
December 31,
2020
ASSETS
Investments:
Fixed maturities, available for sale, at fair value (net of allowance for credit losses: June 30, 2021 - $2.3 and December 31, 2020 - $2.2; amortized cost: June 30, 2021 - $20,698.0 and December 31, 2020 - $19,921.1)$23,806.6 $23,383.6 
Equity securities at fair value149.3 151.2 
Mortgage loans (net of allowance for credit losses: June 30, 2021 - $8.3 and December 31, 2020 - $11.8)1,276.9 1,358.7 
Policy loans120.3 123.0 
Trading securities247.0 232.0 
Investments held by variable interest entities (net of allowance for credit losses: June 30, 2021 - $3.2 and December 31, 2020 - $15.1; amortized cost: June 30, 2021 - $1,239.0 and December 31, 2020 - $1,211.3)1,233.5 1,189.4 
Other invested assets1,226.0 1,146.4 
Total investments28,059.6 27,584.3 
Cash and cash equivalents - unrestricted652.5 937.8 
Cash and cash equivalents held by variable interest entities62.3 54.1 
Accrued investment income210.7 205.8 
Present value of future profits235.2 249.4 
Deferred acquisition costs1,051.4 1,027.8 
Reinsurance receivables (net of allowance for credit losses: June 30, 2021 - $4.0 and December 31, 2020 - $4.0)4,460.9 4,584.3 
Income tax assets, net218.6 199.4 
Assets held in separate accounts4.5 4.2 
Other assets564.0 492.8 
Total assets$35,519.7 $35,339.9 
LIABILITIES AND SHAREHOLDERS' EQUITY
Liabilities: 
Liabilities for insurance products: 
Policyholder account liabilities$12,840.8 $12,540.6 
Future policy benefits11,689.8 11,744.2 
Liability for policy and contract claims528.3 561.8 
Unearned and advanced premiums255.8 252.6 
Liabilities related to separate accounts4.5 4.2 
Other liabilities946.5 821.8 
Investment borrowings1,641.5 1,642.5 
Borrowings related to variable interest entities1,151.6 1,151.8 
Notes payable – direct corporate obligations1,136.9 1,136.2 
Total liabilities30,195.7 29,855.7 
Commitments and Contingencies
Shareholders' equity: 
Common stock ($0.01 par value, 8,000,000,000 shares authorized, shares issued and outstanding: June 30, 2021 – 129,105,039; December 31, 2020 – 135,279,119)1.3 1.3 
Additional paid-in capital2,383.0 2,544.5 
Accumulated other comprehensive income1,995.5 2,186.1 
Retained earnings944.2 752.3 
Total shareholders' equity5,324.0 5,484.2 
Total liabilities and shareholders' equity$35,519.7 $35,339.9 

13


CNO FINANCIAL GROUP, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF OPERATIONS
(Dollars in millions, except per share data)
(unaudited)
Three months endedSix months ended
June 30,June 30,
 2021202020212020
Revenues:  
Insurance policy income$630.5 $625.3 $1,262.9 $1,254.0 
Net investment income:
General account assets282.1 231.7 564.8 512.0 
Policyholder and other special-purpose portfolios97.1 87.1 152.6 (23.6)
Realized investment gains (losses):
Net realized investment gains (losses)25.6 27.9 13.2 (32.2)
Change in allowance for credit losses and other-than-temporary impairment losses5.7 15.9 15.3 (39.5)
Total realized gains (losses)31.3 43.8 28.5 (71.7)
Fee revenue and other income32.1 26.3 70.3 60.7 
Total revenues1,073.1 1,014.2 2,079.1 1,731.4 
Benefits and expenses:    
Insurance policy benefits657.4 540.3 1,116.5 1,031.1 
Interest expense24.0 28.4 48.1 61.8 
Amortization42.6 88.5 142.3 138.7 
Other operating costs and expenses247.5 251.6 480.6 465.4 
Total benefits and expenses971.5 908.8 1,787.5 1,697.0 
Income before income taxes101.6 105.4 291.6 34.4 
Income tax expense (benefit):
Tax expense on period income23.6 23.4 66.2 7.6 
Valuation allowance for deferred tax assets and other tax items— — — (34.0)
Net income$78.0 $82.0 $225.4 $60.8 
Earnings per common share:  
Basic:  
Weighted average shares outstanding131,016,000 143,421,000 132,578,000 144,625,000 
Net income$.59 $.57 $1.70 $.42 
Diluted:
Weighted average shares outstanding133,814,000 143,941,000 135,233,000 145,269,000 
Net income$.58 $.57 $1.67 $.42 


14


NOTES
(1)Management believes that an analysis of Net income applicable to common stock before: (i) net realized investment gains or losses from sales, impairments and the change in allowance for credit losses, net of related amortization and taxes; (ii) net change in market value of investments recognized in earnings, net of taxes; (iii) fair value changes due to fluctuations in the interest rates used to discount embedded derivative liabilities related to our fixed index annuities, net of related amortization and taxes; (iv) fair value changes related to the agent deferred compensation plan, net of taxes; (v) loss on extinguishment of debt, net of taxes; (vi) changes in the valuation allowance for deferred tax assets and other tax items; and (viii) other non-operating items consisting primarily of earnings attributable to variable interest entities, net of taxes ("Net operating income," a non-GAAP financial measure) is important to evaluate the financial performance of the company, and is a key measure commonly used in the life insurance industry. Management uses this measure to evaluate performance because the items excluded from net operating income can be affected by events that are unrelated to the company's underlying fundamentals. A reconciliation of Net operating income to Net income applicable to common stock is provided in the table on page 2. Additional information concerning this non-GAAP measure is included in our periodic filings with the Securities and Exchange Commission that are available in the "Investors - SEC Filings" section of CNO's website, CNOinc.com.
(2)Book value per diluted share reflects the potential dilution that could occur if outstanding stock options were exercised and restricted stock and performance units were vested. The dilution from options, restricted shares and performance units is calculated using the treasury stock method. Under this method, we assume the proceeds from the exercise of the options (or the unrecognized compensation expense with respect to restricted stock and performance units) will be used to purchase shares of our common stock at the closing market price on the last day of the period. The dilution from convertible securities is calculated assuming the securities were converted on the last day of the period. In addition, the calculation of this non-GAAP measure differs from the corresponding GAAP measure because accumulated other comprehensive income (loss) has been excluded from the value of capital used to determine this measure. Management believes this non-GAAP measure is useful because it removes the volatility that arises from changes in the unrealized appreciation (depreciation) of our investments.
(3)The calculation of this non-GAAP measure differs from the corresponding GAAP measure because accumulated other comprehensive income (loss) has been excluded from the value of capital used to determine this measure. Management believes this non-GAAP measure is useful because it removes the volatility that arises from changes in the unrealized appreciation (depreciation) of our investments.
(4)Measured by new annualized premiums for life and health products, which includes 10% of single premium whole life deposits and 100% of all other premiums (excluding annuities). Sales of third-party products are excluded.
(5)Net insurance liabilities are equal to total insurance liabilities less: (i) amounts related to reinsured business; (ii) deferred acquisition costs; (iii) present value of future profits; and (iv) the value of unexpired options credited to insurance liabilities.
(6)The following summarizes the calculations of: (i) operating return on equity, excluding accumulated other comprehensive income (loss) and net operating loss carryforwards (a non-GAAP financial measure); (ii) operating return, excluding significant items, on equity, excluding accumulated other comprehensive income (loss) and net operating loss carryforwards (a non-GAAP financial measure); and (iii) return on equity are as follows (dollars in millions):
Trailing twelve months ended
2Q212Q20
Net operating income$362.9 $311.5 
Net operating income, excluding significant items$366.1 $285.9 
Net income$466.4 $380.8 
Average common equity, excluding accumulated other
comprehensive income (loss) and net operating loss
carryforwards (a non-GAAP financial measure)$2,947.7 $2,722.9 
Average common shareholders' equity$5,114.1 $4,372.0 
Operating return on equity, excluding accumulated other
comprehensive income (loss) and net operating loss
carryforwards (a non-GAAP financial measure)12.3 %11.4 %
Operating return, excluding significant items, on equity, excluding
accumulated other comprehensive income (loss) and net
operating loss carryforwards (a non-GAAP financial measure)12.4 %10.5 %
Return on equity9.1 %8.7 %
15



The following summarizes: (i) operating earnings; (ii) significant items; (iii) operating earnings, excluding significant items; and (iv) net income (loss) (dollars in millions):
Net operating
Net operatingincome,
income,excludingNet
excludingsignificantincome (loss) -
Net operatingSignificantsignificantitems - trailingNettrailing
incomeitemsitems (a)four quartersincome (loss)four quarters
3Q19$69.2 $— $69.2 $286.3 $42.0 $159.7 
4Q1978.6 (7.9)(b)70.7 282.1 278.0 409.4 
1Q2084.3 — 84.3 300.6 (21.2)336.4 
2Q2079.4 (17.7)(c)61.7 285.9 82.0 380.8 
3Q20112.6 — 112.6 329.3 129.2 468.0 
4Q2086.0 (6.4)(d)79.6 338.2 111.8 301.8 
1Q2175.2 6.1 (e)81.3 335.2 147.4 470.4 
2Q2189.1 3.5 (f)92.6 366.1 78.0 466.4 
(a) See note (7) for additional information.
(b) Comprised of: (i) $10.0 million of unfavorable adjustments arising from our comprehensive annual actuarial review of assumptions; (ii) $20.0 million of the net favorable impact from legal and regulatory matters; and (iii) an increase in tax expense of $2.1 million.
(c) Comprised of: (i) $45.9 million of net favorable adjustments arising from our review of actuarial assumptions; (ii) $23.5 million unfavorable impact related to regulatory matters; and (iii) an increase in tax expense of $4.7 million.
(d) Comprised of: (i) $11.8 million of net favorable adjustments arising from our review of actuarial assumptions; (ii) $3.7 million unfavorable impact related to asset impairments; and (iii) an increase in tax expense of $1.7 million.
(e) Comprised of: (i) $5.3 million from legal and regulatory matters; (ii) $2.5 million of transaction expenses related to the previously announced acquisition of DirectPath, LLC; and (iii) a decrease in tax expense of $1.7 million.
(f) Comprised of: (i) $4.5 million from legal and regulatory matters; and (ii) a decrease in tax expense of $1.0 million.

A reconciliation of pre-tax operating earnings (a non-GAAP financial measure) to net income (loss) is as follows (dollars in millions):
Twelve months ended
2Q212Q20
Pre-tax operating earnings (a non-GAAP financial measure)$468.6 $395.9 
Income tax expense(105.7)(84.4)
Net operating income362.9 311.5 
Non-operating items:
Net realized investment gains (losses) from sales, impairments and change in allowance for credit losses, net of related amortization48.2 (46.9)
Net change in market value of investments recognized in earnings13.8 (15.1)
Fair value changes in embedded derivative liabilities, net of related amortization51.9 (109.7)
Fair value changes related to the agent deferred compensation plan10.1 (16.7)
Other8.9 (12.2)
Non-operating income (loss) before taxes132.9 (200.6)
Income tax (expense) benefit:
    On non-operating income (loss)(29.4)42.2 
    Valuation allowance for deferred tax assets and other tax items— 227.7 
Net non-operating income103.5 69.3 
Net income$466.4 $380.8 


16


A reconciliation of consolidated capital, excluding accumulated other comprehensive income (loss) and net operating loss carryforwards (a non-GAAP financial measure) to common shareholders’ equity, is as follows (dollars in millions):
1Q192Q193Q194Q19
Consolidated capital, excluding accumulated other comprehensive
income (loss) and net operating loss carryforwards
(a non-GAAP financial measure)$2,703.4 $2,702.9 $2,685.0 $2,761.9 
Net operating loss carryforwards479.6 451.1 425.4 542.6 
Accumulated other comprehensive income654.9 1,098.2 1,442.9 1,372.5 
Common shareholders' equity$3,837.9 $4,252.2 $4,553.3 $4,677.0 
1Q202Q203Q204Q20
Consolidated capital, excluding accumulated other comprehensive
income (loss) and net operating loss carryforwards
(a non-GAAP financial measure)$2,701.2 $2,784.2 $2,905.1 $2,956.2 
Net operating loss carryforwards469.4 426.8 377.2 341.9 
Accumulated other comprehensive income595.2 1,520.2 1,801.6 2,186.1 
Common shareholders' equity$3,765.8 $4,731.2 $5,083.9 $5,484.2 
1Q212Q21
Consolidated capital, excluding accumulated other comprehensive
income (loss) and net operating loss carryforwards
(a non-GAAP financial measure)$3,019.5 $3,035.6 
Net operating loss carryforwards323.1 292.9 
Accumulated other comprehensive income1,518.1 1,995.5 
Common shareholders' equity$4,860.7 $5,324.0 

A reconciliation of consolidated capital, excluding accumulated other comprehensive income (loss) and net operating loss carryforwards (a non-GAAP financial measure) to common shareholders’ equity, is as follows (dollars in millions):
Trailing four quarter average
2Q212Q20
Consolidated capital, excluding accumulated other comprehensive
income (loss) and net operating loss carryforwards
(a non-GAAP financial measure)$2,947.7 $2,722.9 
Net operating loss carryforwards350.5 469.1 
Accumulated other comprehensive income1,815.9 1,180.0 
Common shareholders' equity$5,114.1 $4,372.0 


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(7)    The tables below summarize the financial impact of significant items on our net operating income. Management believes that identifying the impact of these items enhances the understanding of our operating results.

Three months ended
June 30, 2021
Actual resultsSignificant itemsExcluding significant
items
Insurance product margin
Annuity margin$66.0 $— $66.0 
Health margin120.9 — 120.9 
Life margin39.7 — 39.7 
Total insurance product margin226.6 — 226.6 
Allocated expenses(141.6)— (141.6)
Income from insurance products85.0 — 85.0 
Fee income6.6 — 6.6 
Investment income not allocated to product lines47.8 — 47.8 
Expenses not allocated to product lines(23.8)4.5 (a)(19.3)
Operating earnings before taxes115.6 4.5 120.1 
Income tax (expense) benefit on operating income(26.5)(1.0)(27.5)
Net operating income$89.1 $3.5 $92.6 
Net operating income per diluted share$0.66 $0.03 $0.69 
___________
(a)Comprised of $4.5 million from legal and regulatory matters.


Three months ended
March 31, 2021
Actual resultsSignificant itemsExcluding significant
items
Insurance product margin
Annuity margin$57.9 $— $57.9 
Health margin124.7 — 124.7 
Life margin27.1 — 27.1 
Total insurance product margin209.7 — 209.7 
Allocated expenses(141.1)— (141.1)
Income from insurance products68.6 — 68.6 
Fee income7.3 — 7.3 
Investment income not allocated to product lines43.0 — 43.0 
Expenses not allocated to product lines(22.0)7.8 (a)(14.2)
Operating earnings before taxes96.9 7.8 104.7 
Income tax (expense) benefit on operating income(21.7)(1.7)(23.4)
Net operating income$75.2 $6.1 $81.3 
Net operating income per diluted share$0.55 $0.04 $0.59 
___________
(a)Comprised of: (i) $5.3 million from legal and regulatory matters; and (ii) $2.5 million of transaction expenses related to the previously announced acquisition of DirectPath, LLC. The legal and regulatory matters primarily consist of an increase to our liability for claims and interest pursuant to the Global Resolution Agreement, as we have now processed and verified most of the claims provided by the third party auditor allowing us to more accurately estimate the ultimate liability.

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Three months ended
December 31, 2020
Actual resultsSignificant itemsExcluding significant
items
Insurance product margin
Annuity margin$68.1 $(16.1)(a)$52.0 
Health margin125.2 — 125.2 
Life margin37.3 4.3 (a)41.6 
Total insurance product margin230.6 (11.8)218.8 
Allocated expenses(162.7)— (162.7)
Income from insurance products67.9 (11.8)56.1 
Fee income2.9 — 2.9 
Investment income not allocated to product lines57.8 — 57.8 
Expenses not allocated to product lines(17.8)3.7 (b)(14.1)
Operating earnings before taxes110.8 (8.1)102.7 
Income tax (expense) benefit on operating income(24.8)1.7 (23.1)
Net operating income$86.0 $(6.4)$79.6 
Net operating income per diluted share$0.61 $(0.04)$0.57 
___________
(a)Adjustments arising from our comprehensive annual actuarial review of assumptions.
(b)Unfavorable impact related to asset impairments.


Three months ended
June 30, 2020
Actual resultsSignificant itemsExcluding significant
items
Insurance product margin
Annuity margin$123.8 $40.0 (a)$72.3 
(91.5)(a)
Health margin95.5 — 95.5 
Life margin36.1 5.6 (a)41.7 
Total insurance product margin255.4 (45.9)209.5 
Allocated expenses(128.1)— (128.1)
Income from insurance products127.3 (45.9)81.4 
Fee income5.2 — 5.2 
Investment income not allocated to product lines8.2 — 8.2 
Expenses not allocated to product lines(38.5)23.5 (b)(15.0)
Operating earnings before taxes102.2 (22.4)79.8 
Income tax (expense) benefit on operating income(22.8)4.7 (18.1)
Net operating income$79.4 $(17.7)$61.7 
Net operating income per diluted share$0.55 $(0.12)$0.43 
___________
(a)Given our expectation that interest rates will remain low for the long-term, we performed an actuarial unlocking exercise in the second quarter of 2020 to reflect our assumption that average new money rates will remain flat at 4 percent forever. This change and the related impacts to persistency assumptions had a $45.6 million unfavorable impact on pre-tax earnings. As part of the actuarial unlocking exercise, we also changed our assumptions related to the future option costs we incur in providing benefits on fixed index annuities which had a favorable impact on pre-tax earnings of $91.5 million. The impact of these changes in assumptions is summarized below (dollars in millions):
19


Line of business
Fixed index annuitiesFixed interest annuitiesInterest- sensitive lifeTotal
Favorable (unfavorable)
Impacts of an average new money rate assumption of 4 percent
Insurance policy benefits$(5.0)$— $(7.4)$(12.4)
Amortization(25.6)(9.4)1.8 (33.2)
Subtotal(30.6)(9.4)(5.6)(45.6)
Impacts of changes in future option costs
Insurance policy benefits104.8 — — 104.8 
Amortization(13.3)— — (13.3)
Subtotal91.5 — — 91.5 
Impact on pre-tax income$60.9 $(9.4)$(5.6)$45.9 
This actuarial unlocking exercise did not replace our comprehensive annual review of all assumptions for our insurance products, which we completed in the fourth quarter of 2020.
(b)We increased our liability for claims and interest pursuant to the previously disclosed Global Resolution Agreement entered into in November 2018. Pursuant to this agreement, a third-party auditor is acting on behalf of 41 states and the District of Columbia for the purpose of identifying deceased insureds and contract holders where benefits are payable pursuant to unclaimed property laws. The third-party auditor has provided information that we have processed and verified allowing us to more accurately estimate the ultimate liability pursuant to this agreement.

Three months ended
December 31, 2019
Actual resultsSignificant itemsExcluding significant
items
Insurance product margin (4)
Annuity margin$60.5 $0.3 (a)$60.8 
Health margin93.0 — 93.0 
Life margin46.7 9.7 (a)56.4 
Total insurance product margin200.2 10.0 210.2 
Allocated expenses(140.6)— (140.6)
Income from insurance products (5)59.6 10.0 69.6 
Fee income11.7 — 11.7 
Investment income not allocated to product lines (9)26.2 — 26.2 
Expenses not allocated to product lines2.8 (20.0)(b)(17.2)
Operating earnings before taxes100.3 (10.0)90.3 
Income tax (expense) benefit on operating income(21.7)2.1 (19.6)
Net operating income (10)$78.6 $(7.9)$70.7 
Net operating income per diluted share$0.52 $(0.05)$0.47 
___________
(a)Adjustments arising from our comprehensive annual actuarial review of assumptions.
(b)$20.0 million of the net favorable impact from legal and regulatory matters.



For further information: CNO News Media, Valerie Dolenga, (312) 396-7688, Valerie.Dolenga@CNOinc.com; CNO Investor Relations, Jennifer Childe, (312) 396-7755, Jennifer.Childe@CNOinc.com


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