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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
 
 FORM 10-Q
 
(Mark One)
 
☒
Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the quarterly period ended March 31, 2020
OR
☐
Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the transition period from __________ to __________
Commission File Number: 001-38352
 
adtinclogoa08.jpg
ADT Inc.
(Exact name of registrant as specified in its charter)
 
Delaware
 
47-4116383
(State or other jurisdiction
of incorporation or organization)
 
(I.R.S. Employer
Identification No.)

1501 Yamato Road
Boca Raton, Florida 33431
(561) 988-3600
(Address of principal executive offices, including zip code, Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
 
Trading Symbol
 
Name of each exchange on which registered
Common Stock, par value $0.01 per share
 
ADT
 
New York Stock Exchange

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes x   No ¨
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes x  No ¨
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer
☐
 
 
Accelerated filer
☒
Non-accelerated filer
☐
Smaller reporting company
☐
Emerging growth company
☐
 
 
 
 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes  ☐    No  ☒
The number of outstanding shares of the registrant’s common stock, $0.01 par value, was 760,432,495 (excluding 9,715,345 unvested shares of common stock) as of April 30, 2020.



TABLE OF CONTENTS
 
 
Page
 
 
 
 
 
 
 
 
 
 
 
 
 
 


PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS.
ADT INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED BALANCE SHEETS
(Unaudited)
(in thousands, except share and per share data) 
 
March 31, 2020
 
December 31, 2019
Assets
 
 
 
Current assets:
 
 
 
Cash and cash equivalents
$
118,141

 
$
48,736

Accounts receivable, net of allowance for credit losses of $59,861 and $44,337, respectively
270,452

 
287,243

Inventories, net
129,074

 
104,219

Work-in-progress
35,661

 
34,183

Prepaid expenses and other current assets
165,628

 
151,102

Total current assets
718,956

 
625,483

Property and equipment, net
340,111

 
328,731

Subscriber system assets, net
2,686,589

 
2,739,296

Intangible assets, net
6,475,283

 
6,669,645

Goodwill
5,217,400

 
4,959,658

Deferred subscriber acquisition costs, net
538,013

 
513,320

Other assets
286,391

 
247,519

Total assets
$
16,262,743

 
$
16,083,652

 
 
 
 
Liabilities and stockholders' equity
 
 
 
Current liabilities:
 
 
 
Current maturities of long-term debt
$
58,805

 
$
58,049

Accounts payable
284,123

 
241,954

Deferred revenue
349,298

 
342,359

Accrued expenses and other current liabilities
555,831

 
477,366

Total current liabilities
1,248,057

 
1,119,728

Long-term debt
9,899,058

 
9,634,226

Deferred subscriber acquisition revenue
683,862

 
673,625

Deferred tax liabilities
1,060,900

 
1,166,269

Other liabilities
476,040

 
305,435

Total liabilities
13,367,917

 
12,899,283

 
 
 
 
Commitments and contingencies (See Note 12)

 

 
 
 
 
Stockholders' equity:
 
 
 
Preferred stock—authorized 250,000 shares of $0.01 par value; none issued and outstanding as of March 31, 2020 and December 31, 2019
—

 
—

Common stock—authorized 3,999,000,000 shares of $0.01 par value; issued and outstanding shares of 770,147,804 and 753,622,044 as of March 31, 2020 and December 31, 2019, respectively
7,701

 
7,536

Additional paid-in capital
6,114,409

 
5,977,402

Accumulated deficit
(3,072,852
)
 
(2,742,193
)
Accumulated other comprehensive loss
(154,432
)
 
(58,376
)
Total stockholders' equity
2,894,826

 
3,184,369

Total liabilities and stockholders' equity
$
16,262,743

 
$
16,083,652

See Notes to Condensed Consolidated Financial Statements

1



ADT INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(Unaudited)
(in thousands, except per share data)
 
For the Three Months Ended
 
March 31, 2020
 
March 31, 2019
Monitoring and related services
$
1,045,957

 
$
1,070,415

Installation and other
323,795

 
172,645

Total revenue
1,369,752

 
1,243,060

Cost of revenue (exclusive of depreciation and amortization shown separately below)
407,986

 
325,958

Selling, general and administrative expenses
453,227

 
324,509

Depreciation and intangible asset amortization
489,024

 
495,878

Merger, restructuring, integration, and other
108,794

 
6,279

Loss on sale of business
77

 
—

Operating (loss) income
(89,356
)
 
90,436

Interest expense, net
(225,367
)
 
(158,905
)
Loss on extinguishment of debt
(65,843
)
 
(21,561
)
Other income
2,309

 
1,199

Loss before income taxes
(378,257
)
 
(88,831
)
Income tax benefit
77,964

 
22,361

Net loss
$
(300,293
)
 
$
(66,470
)
 
 
 
 
Net loss per share:
 
 
 
Basic and diluted
$
(0.40
)
 
$
(0.09
)
 
 
 
 
Weighted-average number of shares:
 
 
 
Basic and diluted
759,092

 
756,252

See Notes to Condensed Consolidated Financial Statements

2



ADT INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS
(Unaudited)
(in thousands)

 
For the Three Months Ended
 
March 31, 2020
 
March 31, 2019
Net loss
$
(300,293
)
 
$
(66,470
)
Other comprehensive loss, net of tax:
 
 
 
Cash flow hedges
(96,063
)
 
(17,265
)
Foreign currency translation
—

 
9,405

Defined benefit pension plans
7

 
(6
)
Total other comprehensive loss, net of tax
(96,056
)
 
(7,866
)
Comprehensive loss
$
(396,349
)
 
$
(74,336
)
See Notes to Condensed Consolidated Financial Statements

3



ADT INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(Unaudited)
(in thousands)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For the Three Months Ended March 31, 2020
 
For the Three Months Ended March 31, 2019
 
Number of Common Shares
 
Common Stock
 
Additional
Paid-In
Capital
 
Accumulated
Deficit
 
Accumulated
Other
Comprehensive
Loss
 
Total
Stockholders'
Equity
 
Number of Common Shares
 
Common Stock
 
Additional
Paid-In
Capital
 
Accumulated
Deficit
 
Accumulated
Other
Comprehensive
Loss
 
Total
Stockholders'
Equity
Balances at beginning of period
753,622

 
$
7,536

 
$
5,977,402

 
$
(2,742,193
)
 
$
(58,376
)
 
$
3,184,369

 
766,881

 
$
7,669

 
$
5,969,347

 
$
(1,680,432
)
 
$
(71,779
)
 
$
4,224,805

Adoption of accounting standard, net of tax
—

 
—

 
—

 
(2,157
)
 
—

 
(2,157
)
 
—

 
—

 
—

 
—

 
—

 
—

Net loss
—

 
—

 
—

 
(300,293
)
 
—

 
(300,293
)
 
—

 
—

 
—

 
(66,470
)
 
—

 
(66,470
)
Other comprehensive loss, net of tax
—

 
—

 
—

 
—

 
(96,056
)
 
(96,056
)
 
—

 
—

 
—

 
—

 
(7,866
)
 
(7,866
)
Issuance of common stock
16,279

 
163

 
113,678

 
—

 
—

 
113,841

 
—

 
—

 
—

 
—

 
—

 
—

Repurchases of common stock
—

 
—

 
—

 
—

 
—

 
—

 
(3,273
)
 
(33
)
 
(21,821
)
 
—

 
—

 
(21,854
)
Dividends, including dividends reinvested in common stock
—

 
—

 
3

 
(27,117
)
 
—

 
(27,114
)
 
3,407

 
34

 
22,407

 
(26,725
)
 
—

 
(4,284
)
Share-based compensation expense
—

 
—

 
23,499

 
—

 
—

 
23,499

 
—

 
—

 
23,710

 
—

 
—

 
23,710

Other
247

 
2

 
(173
)
 
(1,092
)
 

 
(1,263
)
 
(10
)
 
—

 
25

 
(35
)
 
—

 
(10
)
Balances at end of period
770,148

 
$
7,701

 
$
6,114,409

 
$
(3,072,852
)
 
$
(154,432
)
 
$
2,894,826

 
767,005

 
$
7,670

 
$
5,993,668

 
$
(1,773,662
)
 
$
(79,645
)
 
$
4,148,031

See Notes to Condensed Consolidated Financial Statements


4



ADT INC. AND SUBSIDIARIES
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(Unaudited)
(in thousands)
 
For the Three Months Ended
 
March 31, 2020
 
March 31, 2019
Cash flows from operating activities:
 
 
 
Net loss
$
(300,293
)
 
$
(66,470
)
Adjustments to reconcile net loss to net cash provided by operating activities:
 
 
 
Depreciation and intangible asset amortization
489,024

 
495,878

Amortization of deferred subscriber acquisition costs
22,627

 
18,232

Amortization of deferred subscriber acquisition revenue
(29,477
)
 
(24,339
)
Share-based compensation expense
23,499

 
23,710

Deferred income taxes
(82,507
)
 
(23,607
)
Provision for losses on receivables and inventory
45,692

 
13,406

Loss on extinguishment of debt
65,843

 
21,561

Loss on sale of business
77

 
—

Unrealized loss on interest rate swap contracts
69,563

 
3,505

Other non-cash items, net
48,579

 
25,973

Changes in operating assets and liabilities, net of the effects of acquisitions:
 
 
 
Deferred subscriber acquisition costs
(48,194
)
 
(45,953
)
Deferred subscriber acquisition revenue
39,714

 
62,908

Other, net
(93,918
)
 
4,458

Net cash provided by operating activities
250,229

 
509,262

Cash flows from investing activities:
 
 
 
Dealer generated customer accounts and bulk account purchases
(62,247
)
 
(163,333
)
Subscriber system assets
(64,830
)
 
(144,888
)
Capital expenditures
(34,571
)
 
(37,707
)
Acquisition of businesses, net of cash acquired
(179,569
)
 
(53,893
)
Other investing, net
2,782

 
(244
)
Net cash used in investing activities
(338,435
)
 
(400,065
)
Cash flows from financing activities:
 
 
 
Proceeds from long-term borrowings
1,640,000

 
—

Repayment of long-term borrowings, including call premiums
(1,438,044
)
 
(331,689
)
Dividends on common stock
(26,291
)
 
(26,481
)
Repurchases of common stock
—

 
(21,854
)
Deferred financing costs
(14,139
)
 
(140
)
Other financing, net
(3,915
)
 
—

Net cash provided by (used in) financing activities
157,611

 
(380,164
)
 
 
 
 
Effect of currency translation on cash
—

 
663

 
 
 
 
Net increase (decrease) in cash and cash equivalents and restricted cash and cash equivalents
69,405

 
(270,304
)
Cash and cash equivalents and restricted cash and cash equivalents at beginning of period
48,736

 
367,162

Cash and cash equivalents and restricted cash and cash equivalents at end of period
$
118,141

 
$
96,858

 
 
 
 
Supplemental schedule of non-cash investing and financing activities:
 
 
 
Issuance of shares in lieu of cash dividend
$
3

 
$
22,441

Issuance of shares for acquisition of business
$
113,841

 
$
—

See Notes to Condensed Consolidated Financial Statements

5



ADT INC. AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(unaudited)
1. Description of Business and Summary of Significant Accounting Policies
Organization and Business
ADT Inc., together with its wholly owned subsidiaries (collectively, the “Company”), is a leading provider of security, automation, and smart home solutions serving consumer and business customers in the United States (“U.S.”). ADT Inc. was incorporated in the State of Delaware in May 2015 as a holding company with no assets or liabilities. In July 2015, the Company acquired Protection One, Inc. and ASG Intermediate Holding Corp. (collectively, the “Formation Transactions”), which were instrumental in the commencement of the Company’s operations. In May 2016, the Company acquired The ADT Security Corporation (formerly named The ADT Corporation) (“The ADT Corporation”) (the “ADT Acquisition”). The Company primarily conducts business under the ADT brand name.

In January 2018, the Company completed an initial public offering (“IPO”) and its common stock began trading on the New York Stock Exchange under the symbol “ADT.”

The Company is majority-owned by Prime Security Services TopCo Parent, L.P. (“Ultimate Parent”). Ultimate Parent is majority-owned by Apollo Investment Fund VIII, L.P. and its related funds that are directly or indirectly managed by Apollo Global Management, Inc. (together with its subsidiaries and affiliates, “Apollo” or the “Sponsor”).
Significant Accounting Policies
The preparation of the condensed consolidated financial statements in accordance with generally accepted accounting principles in the United States of America (“GAAP”) requires the Company to select accounting policies and make estimates that affect amounts reported in the condensed consolidated financial statements and the accompanying notes. The Company’s estimates are based on the relevant information available at the end of each period. Actual results could differ materially from these estimates under different assumptions or market conditions.
COVID-19 Pandemic
During March 2020, the World Health Organization declared the outbreak of a novel coronavirus as a pandemic (the “COVID-19 Pandemic”), which has become increasingly widespread in the U.S. The COVID-19 Pandemic has had a notable impact on general economic conditions, including but not limited to the temporary closures of many businesses, “shelter in place” and other governmental regulations, and reduced consumer spending due to both job losses and other effects attributable to the COVID-19 Pandemic. As a result, the Company has adjusted certain aspects of its operations to protect employees and customers, which includes (i) the temporary suspension of door-to-door sales as well as a small portion of dealer and direct sales channel activities, (ii) the implementation of health checklists for employees interacting with customers in-person, and (iii) the implementation of work from home actions, including the majority of the Company’s call center professionals.
The Company considered the emergence and pervasive economic impact of the COVID-19 Pandemic in its assessment of its financial position, results of operations, cash flows, and certain accounting estimates as of and for the three months ended March 31, 2020. Additional information on the impacted estimates is included in the respective footnotes that follow. Due to the evolving and uncertain nature of the COVID-19 Pandemic, it is reasonably possible that the effects of the COVID-19 Pandemic could materially impact the Company’s estimates and condensed consolidated financial statements in future reporting periods.
Basis of Presentation and Consolidation
The condensed consolidated financial statements included herein are unaudited, but in the opinion of management, such financial statements include all adjustments, consisting of normal recurring adjustments, necessary to summarize fairly the Company’s financial position, results of operations, and cash flows for the interim periods presented. The interim results reported in these condensed consolidated financial statements should not be taken as indicative of results that may be expected for future interim periods or the full year. For a more comprehensive understanding of the Company and its interim results, these condensed consolidated financial statements should be read in conjunction with the Company’s audited consolidated financial statements included in its Annual Report on Form 10-K for the year ended December 31, 2019 (the “2019 Annual Report”), which was filed with the U.S. Securities and Exchange Commission (“SEC”) on March 10, 2020. The Company’s accounting policies used in the preparation of these condensed consolidated financial statements do not differ from those used for the annual consolidated financial statements, unless otherwise noted.

6



The Condensed Consolidated Balance Sheet as of December 31, 2019 included herein was derived from the audited consolidated financial statements as of that date but does not include all the footnote disclosures from the annual consolidated financial statements.
The condensed consolidated financial statements include the accounts of ADT Inc. and its wholly owned subsidiaries, and have been prepared in U.S. dollars in accordance with GAAP. All intercompany transactions have been eliminated. Certain prior period amounts have been reclassified to conform with the current period presentation.
The Company has a single operating and reportable segment based on the manner in which the Chief Executive Officer, who is the chief operating decision maker, evaluates performance and makes decisions about how to allocate resources.
Subscriber System Assets, net and Deferred Subscriber Acquisition Costs, net
The Company capitalizes certain costs associated with transactions in which the Company retains ownership of the security system as well as incremental selling expenses related to acquiring customers. These costs include equipment, installation costs, and other incremental costs and are recorded in subscriber system assets, net and deferred subscriber acquisition costs, net in the Condensed Consolidated Balance Sheets. These assets embody a probable future economic benefit as they contribute to the generation of future monitoring and related services revenue for the Company.
Subscriber system assets represent capitalized equipment and installation costs incurred in connection with transactions in which the Company retains ownership of the security system. Upon customer termination, the Company may retrieve such assets. Depreciation expense relating to subscriber system assets is included in depreciation and intangible asset amortization in the Condensed Consolidated Statements of Operations and was $134 million and $140 million for the three months ended March 31, 2020 and 2019, respectively.
The gross carrying amount, accumulated depreciation and net carrying amount of subscriber system assets as of March 31, 2020 and December 31, 2019 were as follows:
(in thousands)
March 31,
2020
 
December 31,
2019
Gross carrying amount
$
4,673,147

 
$
4,597,908

Accumulated depreciation
(1,986,558
)
 
(1,858,612
)
Subscriber system assets, net
$
2,686,589

 
$
2,739,296


Deferred subscriber acquisition costs represent incremental selling expenses (primarily commissions) related to acquiring customers. Amortization expense relating to deferred subscriber acquisition costs included in selling, general and administrative expenses in the Condensed Consolidated Statements of Operations was $23 million and $18 million for the three months ended March 31, 2020 and 2019, respectively.
Subscriber system assets and any related deferred subscriber acquisition costs resulting from customer acquisitions are accounted for on a pooled basis based on the month and year of acquisition. The Company depreciates and amortizes its pooled subscriber system assets and related deferred subscriber acquisition costs using an accelerated method over the estimated life of the customer relationship, which is 15 years.
Accrued Expenses and Other Current Liabilities
Accrued expenses and other current liabilities as of March 31, 2020 and December 31, 2019 consisted of the following:
(in thousands)
March 31,
2020
 
December 31,
2019
Accrued interest
$
90,340

 
$
115,070

Payroll-related accruals
87,744

 
91,944

Other accrued liabilities
377,747

 
270,352

Accrued expenses and other current liabilities
$
555,831

 
$
477,366


Radio Conversion Costs
In 2019, the providers of 3G and Code-Division Multiple Access (“CDMA”) cellular networks notified the Company that they will be retiring their 3G and CDMA networks during 2022. Accordingly, during 2019 the Company commenced a program to replace the 3G and CMDA cellular equipment used in many of its security systems. The Company estimates the range of net costs for this replacement program at $200 million to $325 million through 2022, and the Company expects to incur approximately $50

7



million to $100 million of net costs during 2020. This range is net of any revenue the Company collects from customers associated with these radio replacements and cellular network conversions. The Company seeks to minimize these costs by converting customers during routine service visits whenever possible. The replacement program and pace of replacement are subject to change and may be influenced by cost-sharing opportunities with suppliers, carriers, and customers as well as new and innovative technologies.

Radio conversion revenue associated with the replacement program is included in monitoring and related services in the Condensed Consolidated Statement of Operations while radio conversion costs are included in selling, general and administrative expenses in the Condensed Consolidated Statements of Operations. During the three months ended March 31, 2020, the Company incurred $16 million of radio conversion costs and recognized $9 million of incremental radio conversion revenue. The Company had no radio conversion revenue or costs for the three months ended March 31, 2019.
Fair Value of Financial Instruments
The Company’s financial instruments primarily consist of cash and cash equivalents, accounts receivable, accounts payable, debt, and derivative financial instruments. Due to their short-term and/or liquid nature, the fair values of cash, accounts receivable, and accounts payable approximate their respective carrying amounts.
Cash Equivalents - Included in cash and cash equivalents are investments in money market mutual funds, which were $43 million as of March 31, 2020 . The Company had no cash equivalents as of December 31, 2019. These investments are classified as Level 1 fair value measurements, which represent unadjusted quoted prices in active markets for identical assets or liabilities.
Long-Term Debt Instruments - The fair values of the Company’s debt instruments were determined using broker-quoted market prices that are considered Level 2 fair value measurements, which represent prices based on quoted prices for similar assets or liabilities as well as other observable market data. The carrying amount of debt outstanding, if any, under the Company’s revolving credit facility approximates fair value as interest rates on these borrowings approximate current market rates and are considered Level 2 inputs.
The carrying amount and fair value of the Company’s long-term debt instruments that are subject to fair value disclosures as of March 31, 2020 and December 31, 2019 were as follows:
 
March 31, 2020
 
December 31, 2019
(in thousands)
Carrying
Value
 
Fair
Value
 
Carrying
Value
 
Fair
Value
Debt instruments, excluding finance lease obligations
$
9,885,367

 
$
9,273,864

 
$
9,617,491

 
$
10,177,751


Derivative Financial Instruments - Derivative financial instruments are reported at fair value as either assets or liabilities in the Condensed Consolidated Balance Sheets. These fair values are primarily calculated using discounted cash flow analysis valuation techniques that incorporate observable inputs, such as quoted forward interest rates, and incorporate credit risk adjustments to reflect the risk of default by the counterparty or the Company. The inputs to these valuations are considered Level 2 inputs.
Guarantees
In the normal course of business, the Company is liable for contract completion and product performance. The Company does not believe such obligations will materially affect its financial position, results of operations, or cash flows. The Company had no material guarantees other than in standby letters of credit related to its insurance programs. The Company’s guarantees totaled $66 million and $47 million as of March 31, 2020 and December 31, 2019, respectively.
Recently Adopted Accounting Pronouncements
Measurement of Credit Losses on Financial Instruments
Financial Accounting Standard Update (“ASU”) 2016-13, Measurement of Credit Losses on Financial Instrument, and related amendments, introduces new guidance which makes substantive changes to the accounting for credit losses. This guidance introduces the current expected credit losses (“CECL”) model which applies to financial assets subject to credit losses and measured at amortized cost, as well as certain off-balance sheet credit exposures. The CECL model requires an entity to estimate credit losses expected over the life of an exposure, considering information about historical events, current conditions, and reasonable and supportable forecasts and is generally expected to result in earlier recognition of credit losses. The Company adopted this guidance

8



as of January 1, 2020 using the modified retrospective approach and recognized a cumulative effect adjustment to the opening balance of accumulated deficit with no restatement of comparative periods. The impact of adoption was not material.
Cloud Computing Arrangement Costs
ASU 2018-15, Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract, aligns the requirements for capitalizing implementation costs incurred in a cloud computing arrangement that is classified as a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software. The Company adopted the guidance as of January 1, 2020 on a prospective basis, and will result in capitalized implementation costs related to hosted cloud computing service agreements being classified in the same line item as the fees for the associated arrangement in the Condensed Consolidated Balance Sheets, Statements of Operations, and Cash Flows. The impact of adoption was not material.
Recently Issued Accounting Pronouncements
ASU 2020-04, Facilitation of the Effects of Reference Rate Reform on Financial Reporting, provides optional guidance for a limited period of time to ease the potential burden of accounting for reference rate reform. This guidance is effective for all entities as of March 12, 2020 through December 31, 2022. The Company is currently evaluating the impact of this guidance.
2. Revenue and Receivables
The Company generates revenue primarily through contractual monthly recurring fees received for monitoring and related services provided to customers. In transactions in which the Company provides monitoring and related services but retains ownership of the security system, the Company’s performance obligations primarily include monitoring, related services (such as maintenance agreements), and a material right associated with the non-refundable fees received in connection with the initiation of a monitoring contract (referred to as deferred subscriber acquisition revenue) that the customer will not need to pay upon a renewal of the contract. The portion of the transaction price associated with monitoring and related services revenue is recognized when the services are provided to the customer and is reflected in monitoring and related services revenue in the Condensed Consolidated Statements of Operations.
Deferred subscriber acquisition revenue is deferred and recorded as deferred subscriber acquisition revenue in the Condensed Consolidated Balance Sheets upon initiation of a monitoring contract. Deferred subscriber acquisition revenue is amortized on a pooled basis into installation and other revenue in the Condensed Consolidated Statements of Operations over the estimated life of the customer relationship using an accelerated method consistent with the amortization of subscriber system assets and deferred subscriber acquisition costs associated with the transaction. Amortization of deferred subscriber acquisition revenue was $29 million and $24 million for the three months ended March 31, 2020 and 2019, respectively.
In transactions involving a security system that is sold outright to the customer, the Company’s performance obligations generally include monitoring, related services, and the sale and installation of the security system. For such arrangements, the Company allocates a portion of the transaction price to each performance obligation based on a relative standalone selling price, which is determined using observable internal or external pricing and profitability metrics. Revenue associated with the sale and installation of a security system is recognized either at a point in time or over time based upon the nature of the transaction and contractual terms and is reflected in installation and other revenue in the Condensed Consolidated Statements of Operations. Revenue associated with monitoring and related services is recognized as those services are provided and is reflected in monitoring and related services revenue in the Condensed Consolidated Statements of Operations.
Customer billings for services not yet rendered are deferred and recognized as revenue as services are provided. These fees are recorded as current deferred revenue in the Condensed Consolidated Balance Sheets as the Company expects to satisfy any remaining performance obligations, as well as recognize the related revenue, within the next twelve months. Accordingly, the Company has applied the practical expedient regarding deferred revenue to exclude the value of remaining performance obligations if (i) the contract has an original expected term of one year or less or (ii) the Company recognizes revenue in proportion to the amount it has the right to invoice for services performed.

9



The following table sets forth the Company’s revenue disaggregated by source:
 
For the Three Months Ended
(in thousands)
March 31,
2020
 
March 31,
2019
Monitoring and related services
$
1,045,957

 
$
1,070,415

Installation and other
323,795

 
172,645

Total revenue
$
1,369,752

 
$
1,243,060


Equipment Ownership Model Change
During February 2020, the Company launched a new revenue model initiative for certain residential customers which revised the amount and nature of fees due at installation, introduced a 60 month monitoring contract option, and introduced a new retail installment contract which allows qualifying residential customers to repay the fees due at installation over the course of a 24, 36, or 60 month period. Due to the requirements of the Company’s early third-party consumer financing arrangement, the Company also transitioned its security system ownership model to predominately customer owned (the “Equipment Ownership Model Change”).
During March 2020, the Company entered into an uncommitted receivables financing agreement (the “Securitization Financing Agreement”). The Securitization Financing Agreement provides the Company with an opportunity to obtain financing backed by the sale of retail installment contract receivables from transactions involving a security system that is sold outright to the customer. During April 2020, the Company amended the Securitization Financing Agreement to permit the financing backed by the sale of retail installment contract receivables from transactions in which the Company retains ownership of a security system, consistent with the Company’s historical ownership model. The Company currently expects that its ownership model will transition back to predominately Company-owned by the end of 2020.

Accounts Receivable
Accounts receivable represent unconditional rights to consideration due from customers in the ordinary course of business and are generally due in one year or less. Accounts receivable are recorded at amortized cost less an allowance for credit losses for expected credit losses that are not expected to be recovered. The allowance for credit losses is recognized at inception and is reassessed on a quarterly basis.
The Company’s allowance for credit losses is evaluated on a pooled basis for assets with similar risk characteristics, which is based on customer type. For each pool of customers, the allowance for credit losses is estimated based on the delinquency status of the underlying receivables and the related historical loss experience, as adjusted for current and expected future conditions, if applicable. The allowance for credit losses was not material for the individual customer pools.
The changes in the allowance for credit losses during the three months ended March 31, 2020 were as follows:
(in thousands)
 
 
Balance as of January 1, 2020(1)
 
$
42,960

Provision for bad debt expense
 
30,551

Write-offs, net of recoveries(2)
 
(13,650
)
Balance as of March 31, 2020
 
$
59,861


________________
(1)
Balance reflected is subsequent to the adoption of CECL on January 1, 2020.
(2)
The amount of recoveries was not material for the period presented, as such, the Company presented write-offs, net of recoveries.


Retail Installment Contract Receivables
During February 2020, the Company launched a new retail installment contract which allows qualifying residential customers to repay the fees due at installation over a 24, 36, or 60 month period. The financing component of a retail installment contract receivable is not significant.

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When originating a retail installment contract, the Company utilizes external credit scores to assess credit quality of a customer and to determine eligibility for the retail installment contract. In addition, a customer is required to enroll in the Company’s automated payment process in order to enter into a retail installment contract. Subsequent to the origination of a retail installment contract, the Company monitors the delinquency status of retail installment contract receivables as the key credit quality indicator. As of March 31, 2020, the amount of current and delinquent billed retail installment contract receivables was not material.
Retail installment contract receivables are recorded at amortized cost less an allowance for credit losses for expected credit losses that are not expected to be recovered. The allowance for credit losses is recognized at inception and is reassessed on a quarterly basis. The allowance for credit losses on retail installment contract receivables was not material for the periods presented.
The following is a summary of unbilled retail installment contract receivables, net recognized in the Condensed Consolidated Balance Sheets as of the periods presented below:
(in thousands)
March 31,
2020
 
January 1, 2020(1)
Retail installment contract receivables, gross
$
39,365

 
$
9,971

Allowance for credit losses
(3,080
)
 
(228
)
Retail installment contract receivables, net
$
36,285

 
$
9,743

Classification:
 
 
 
Accounts receivable, net
$
18,460

 
$
5,867

Other assets
17,825

 
3,876

Retail installment contract receivables, net
$
36,285

 
$
9,743


________________
(1)
Balances reflected are subsequent to the adoption of CECL on January 1, 2020.

Contract Assets
Contract assets represent rights to consideration in which the Company has transferred goods or services to the customer in the ordinary course of business, however, the Company does not have an unconditional right to such consideration. The contract asset is reclassified to accounts receivable as services are performed and billed, which results in the Company’s unconditional right to the consideration. The Company has the right to bill the customer as service is provided over time, which generally occurs over the course of a 24, 36, or 60 month period.
The Company records an allowance for credit losses against its contract assets for expected credit losses that are not expected to be recovered. The allowance for credit losses is recognized at inception and is reassessed on a quarterly basis. The allowance for credit losses on contract assets was not material for the periods presented.
The following is a summary of contract assets, net related to residential transactions recognized in the Condensed Consolidated Balance Sheets as of the periods presented below:
(in thousands)
March 31,
2020
 
January 1, 2020(1)
Contract assets, gross
$
84,767

 
$
24,411

Allowance for credit losses
(15,660
)
 
(3,228
)
Contract assets, net
$
69,107

 
$
21,183

Classification:
 
 
 
Prepaid expenses and other current assets
$
26,813

 
$
9,036

Other assets
42,294

 
12,147

Contract assets, net
$
69,107

 
$
21,183

________________
(1)
Balances reflected are subsequent to the adoption of CECL on January 1, 2020.

The Company recognized approximately $65 million of contract assets during the three months ended March 31, 2020.
3. Leases
Company as Lessor
The Company is a lessor in certain transactions in which the Company provides monitoring and related services but retains ownership of the security system as the Company has identified a lease component associated with the right-of-use of the security system and a non-lease component associated with monitoring and related services. For transactions in which the timing and pattern of transfer is the same for the lease and non-lease components, and the lease component would be classified as an operating lease if accounted for separately, the Company applies the practical expedient to aggregate the lease and non-lease components and accounts for the combined component based upon its predominant characteristic, which is the non-lease component. As a result, the Company accounts for the combined component as a single performance obligation under the applicable revenue guidance and the underlying assets are reflected within subscriber system assets, net in the Condensed Consolidated Balance Sheets.
Certain of the Company’s transactions do not qualify for the practical expedient as the lease component represents a sales-type lease, and as such, the Company separately accounts for the lease component and non-lease component. The Company’s sales-type leases are not material.
Company as Lessee
The Company leases real estate, vehicles, and equipment with various lease terms and maturities that extend out through 2030 from various counter parties as part of normal operations. The Company applies the practical expedient to not separate the lease

11



and non-lease components and accounts for the combined component as a lease. Additionally, the Company’s right-of-use assets and lease liabilities include leases with an initial lease term of 12 months or less.
The Company’s right-of-use assets and lease liabilities primarily represent (a) lease payments that are fixed at the commencement of a lease and (b) variable lease payments that depend on an index or rate. Lease payments are recognized as lease cost on a straight-line basis over the lease term, which is determined as the non-cancelable period, periods in which termination options are reasonably certain of not being exercised, and periods in which renewal options are reasonably certain of being exercised. The discount rate for a lease is determined using the Company’s incremental borrowing rate that coincides with the lease term at the commencement of a lease. The incremental borrowing rate is estimated based on publicly available data for the Company’s debt instruments and other instruments with similar characteristics.
Lease payments that are not fixed or that are not dependent on an index or rate and vary because of changes in usage or other factors are included in variable lease costs. Variable lease costs, which primarily relate to fuel, repair, and maintenance payments that vary based on the usage of leased vehicles, are recorded in the period in which the obligation is incurred.
The Company’s leases do not contain material residual value guarantees or restrictive covenants. The Company’s subleases are not material.
The following table presents the amounts reported in the Company’s Condensed Consolidated Balance Sheets related to operating and finance leases as of the periods presented below:
Leases (in thousands)
 
Classification
 
March 31, 2020
 
December 31, 2019
Assets
 
 
 
 
 
 
Current
 
 
 
 
 
 
Operating
 
Prepaid expenses and other current assets
 
$
1,065

 
$
1,191

Non-current
 
 
 
 
 
 
Operating
 
Other assets
 
144,115

 
122,464

Finance
 
Property and equipment, net(a)
 
62,948

 
66,001

Total right-of-use assets
 
 
 
$
208,128

 
$
189,656

Liabilities
 
 
 
 
 
 
Current
 
 
 
 
 
 
Operating
 
Accrued expenses and other current liabilities
 
$
32,341

 
$
29,745

Finance
 
Current maturities of long-term debt
 
27,705

 
26,949

Non-current
 
 
 
 
 
 
Operating
 
Other liabilities
 
120,010

 
99,999

Finance
 
Long-term debt
 
44,791

 
47,835

Total lease liabilities
 
 
 
$
224,847

 
$
204,528

_________________
(a)
Finance right-of-use assets are recorded net of accumulated depreciation of approximately $49 million and $44 million as of March 31, 2020 and December 31, 2019, respectively.
The following is a summary of the Company’s lease cost for the presented periods:
 
 
For the Three Months Ended
Lease Cost (in thousands)
 
March 31, 2020
 
March 31, 2019
Operating lease cost
 
$
14,600

 
$
15,087

Finance lease cost
 
 
 
 
Amortization of right-of-use assets
 
6,077

 
4,447

Interest on lease liabilities
 
833

 
752

Variable lease costs
 
12,798

 
11,451

Total lease cost
 
$
34,308

 
$
31,737



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The following is a summary of the cash flows and supplemental information associated with the Company’s leases for the presented periods:
 
 
For the Three Months Ended
Other information (in thousands)
 
March 31, 2020
 
March 31, 2019
Cash paid for amounts included in the measurement of lease liabilities
 
 
 
 
Operating cash flows from operating leases
 
$
14,213

 
$
15,137

Operating cash flows from finance leases
 
833

 
752

Financing cash flows from finance leases
 
6,642

 
3,112

Right-of-use assets obtained in exchange for new finance lease liabilities
 
4,627

 
15,272

Right-of-use assets obtained in exchange for new operating lease liabilities
 
15,999

 
11,116


4. Acquisitions
Defenders Acquisition
During January 2020, the Company acquired Defender Holdings, Inc. (“Defenders”) (the “Defenders Acquisition”), which represented the acquisition of the Company’s largest independent dealer, for total consideration of approximately $289 million, which consisted of cash paid of $172 million, net of cash acquired, and the issuance of approximately 16 million shares of the Company’s common stock with a fair value of $114 million.
The following table summarizes the purchase price allocation of the estimated fair values of the net assets acquired and liabilities assumed as reflected in the condensed consolidated financial statements as of the date of acquisition:
Fair value of assets acquired and liabilities assumed (in thousands):
 
Cash
$
3,437

Accounts receivable
15,436

Inventories
17,950

Prepaid expenses and other current assets
16,752

Property and equipment
16,486

Goodwill
250,632

Contracts and related customer relationships
17,400

Other assets
18,734

Accounts payable
(14,937
)
Deferred revenue
(1,170
)
Accrued expenses and other current liabilities
(29,203
)
Deferred tax liabilities
(7,901
)
Other liabilities
(14,690
)
Total consideration transferred
$
288,926


The purchase price allocation reflects preliminary fair value estimates based on management analysis, including preliminary work performed by third-party valuation specialists. The Company will finalize the purchase price allocation no later than one year from the acquisition date. The acquired contracts and related customer relationships are amortized over 14 years. The Company recorded approximately $251 million of goodwill, none of which is deductible for tax purposes, which reflects the strategic value and expected synergies of Defenders to the Company. Additionally, the Company allocated the goodwill recognized as a result of the Defenders Acquisition to the U.S. reporting unit. The impact of Defenders on the Company’s Condensed Consolidated Statements of Operations during the three months ended March 31, 2020 and pro-forma results for the three months ended March 31, 2019 was not material.
In connection with the Defenders Acquisition, the Company settled a pre-existing relationship with Defenders related to customer accounts purchased from Defenders prior to the Defenders Acquisition. As a result, the Company recorded a charge in the amount of $81 million to merger, restructuring, integration, and other in the Condensed Consolidated Statements of Operations and reflected the associated cash payment as cash flows from operating activities in the Condensed Consolidated Statements of Cash Flows for the three months ended March 31, 2020.

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Other Acquisitions
During the three months ended March 31, 2020, in addition to the Defenders Acquisition, the Company paid $8 million, net of cash acquired, related to other business acquisitions, which resulted in the recognition of $7 million of goodwill.
5. Goodwill and Other Intangible Assets
Goodwill
The changes in the carrying amount of goodwill during the three months ended March 31, 2020 were as follows:
(in thousands)
 
Beginning balance
$
4,959,658

Acquisitions
257,603

Other
139

Ending balance
$
5,217,400


The Company had no accumulated goodwill impairment losses as of March 31, 2020 or December 31, 2019. There were no material measurement period adjustments to purchase price allocations.
Other Intangible Assets
The gross carrying amounts, accumulated amortization, and net carrying amounts of the Company’s other intangible assets as of March 31, 2020 and December 31, 2019 were as follows:
 
March 31, 2020
 
December 31, 2019
(in thousands)
Gross Carrying
Amount
 
Accumulated
Amortization
 
Net Carrying
Amount
 
Gross Carrying
Amount
 
Accumulated
Amortization
 
Net Carrying
Amount
Definite-lived intangible assets:
 
 
 
 
 
 
 
 
 
 
 
Contracts and related customer relationships
$
8,002,458

 
$
(4,083,130
)
 
$
3,919,328

 
$
7,889,864

 
$
(3,798,319
)
 
$
4,091,545

Dealer relationships
1,518,020

 
(319,487
)
 
1,198,533

 
1,518,020

 
(299,459
)
 
1,218,561

Other
210,775

 
(186,353
)
 
24,422

 
210,775

 
(184,236
)
 
26,539

Total definite-lived intangible assets
9,731,253

 
(4,588,970
)
 
5,142,283

 
9,618,659

 
(4,282,014
)
 
5,336,645

Indefinite-lived intangible assets:
 
 
 
 
 
 
 
 
 
 
 
Trade name
1,333,000

 
—

 
1,333,000

 
1,333,000

 
—

 
1,333,000

Intangible assets
$
11,064,253

 
$
(4,588,970
)
 
$
6,475,283

 
$
10,951,659

 
$
(4,282,014
)
 
$
6,669,645


For the three months ended March 31, 2020, the changes in the net carrying amount of contracts and related customer relationships were as follows:
(in thousands)
 
Beginning balance
$
4,091,545

Acquisition of customer relationships
17,400

Customer contract additions, net of dealer charge-backs
95,194

Amortization
(284,811
)
Ending balance
$
3,919,328


The Company paid $62 million to purchase contracts with customers under the ADT Authorized Dealer Program and from other third parties during the three months ended March 31, 2020. In connection with the Defenders Acquisition, the Company received an advance payment of $39 million for the estimated future dealer charge-backs related to accounts purchased from Defenders prior to the Defenders Acquisition. This amount is included in dealer generated customer accounts and bulk account purchases in the Condensed Consolidated Statement of Cash Flows and is anticipated to be materially realized as a reduction to contracts and related customer relationships over the course of a 13-month charge-back period.

14



The weighted-average amortization period for contracts with customers purchased under the ADT Authorized Dealer Program and from other third parties was 14 years during the three months ended March 31, 2020.
Amortization expense for definite-lived intangible assets for the periods presented was as follows:
 
 
For the Three Months Ended
(in thousands)
 
March 31,
2020
 
March 31,
2019
Definite-lived intangible asset amortization expense
 
$
306,956

 
$
306,307



Goodwill and Indefinite-Lived Intangible Assets Impairment

Goodwill and indefinite-lived intangible assets are not amortized and are tested for impairment at least annually as of the first day of the fourth quarter of each year and more often if an event occurs or circumstances change which indicate it is more-likely-than-not that fair value is less than carrying amount.

Goodwill

As a result of the macroeconomic decline due to the ongoing COVID-19 Pandemic, the Company quantitatively tested the goodwill associated with its reporting units for impairment as of March 31, 2020.

Under the quantitative approach, the Company estimated the fair value of each reporting unit and compared it to its carrying amount. The fair values of the reporting units were determined using the income approach, which discounts projected cash flows using market participant assumptions. The income approach included significant assumptions including, but not limited to, forecasted revenue, operating profit margins, operating expenses, cash flows, perpetual growth rates, and long-term discount rates. In developing these assumptions, the Company relied on various factors including operating results, business plans, economic projections, anticipated future cash flows, and other market data.

Based on the results of the tests, the Company did not record any goodwill impairment losses associated with its reporting units. Due to the COVID-19 Pandemic, the assumptions made in connection with the Company’s goodwill impairment assessments could be impacted in the future as a result of the evolving and uncertain nature of economic conditions. As a result, the Company’s reporting units are considered at risk of future impairment. If the Company’s assumptions are not realized, or if there are changes in any of the assumptions in the future due to a change in economic conditions, it is possible that an impairment charge may need to be recorded in the future.   

15



6. Debt
Debt as of March 31, 2020 and December 31, 2019 was comprised of the following:
(in thousands)
 
 
 
 
 
 
 
 
 
Balance as of
Debt Description
 
Issued
 
Maturity
 
Interest Rate
 
Interest Payable
 
March 31, 2020
 
December 31, 2019
First Lien Term Loan due 2026
 
9/23/2019
 
9/23/2026
 
Adj. LIBOR +3.25%
 
Quarterly
 
3,094,450

 
3,102,225

First Lien Revolving Credit Facility
 
3/16/2018
 
3/16/2023
 
Adj. LIBOR +2.75%
 
Quarterly
 
220,000

 
—

Second Lien Notes due 2028
 
1/28/2020
 
1/15/2028
 
6.250%
 
1/15 and 7/15
 
1,300,000

 
—

Prime Notes
 
5/2/2016
 
5/15/2023
 
9.250%
 
5/15 and 11/15
 
—

 
1,246,000

First Lien Notes due 2024
 
4/4/2019
 
4/15/2024
 
5.250%
 
2/15 and 8/15
 
750,000

 
750,000

First Lien Notes due 2026
 
4/4/2019
 
4/15/2026
 
5.750%
 
3/15 and 9/15
 
1,350,000

 
1,350,000

ADT Notes due 2021
 
10/1/2013
 
10/15/2021
 
6.250%
 
4/15 and 10/15
 
1,000,000

 
1,000,000

ADT Notes due 2022
 
7/5/2012
 
7/15/2022
 
3.500%
 
1/15 and 7/15
 
1,000,000

 
1,000,000

ADT Notes due 2023
 
1/14/2013
 
6/15/2023
 
4.125%
 
6/15 and 12/15
 
700,000

 
700,000

ADT Notes due 2032
 
5/2/2016
 
7/15/2032
 
4.875%
 
1/15 and 7/15
 
728,016

 
728,016

ADT Notes due 2042
 
7/5/2012
 
7/15/2042
 
4.875%
 
1/15 and 7/15
 
21,896

 
21,896

Finance lease obligations
 
N/A
 
N/A
 
N/A
 
N/A
 
72,496

 
74,784

Less: Unamortized debt discount, net
 
(25,950
)
 
(26,840
)
Less: Unamortized deferred financing costs
 
(61,017
)
 
(58,075
)
Less: Unamortized purchase accounting fair value adjustment and other
 
(192,028
)
 
(195,731
)
Total debt
 
 
 
 
 
 
 
 
 
9,957,863

 
9,692,275

Less: Current maturities of long-term debt
 
(58,805
)
 
(58,049
)
Long-term debt
 
 
 
 
 
 
 
 
 
$
9,899,058

 
$
9,634,226

__________________
N/A—Not applicable
Significant changes in the Company’s debt during the three months ended March 31, 2020 were as follows:
First Lien Credit Agreement
As of March 31, 2020, the Company had an outstanding balance of $220 million and an available borrowing capacity of $180 million under a first lien revolving credit facility (the “First Lien Revolving Credit Facility”).
Second Lien Notes due 2028
During January 2020, the Company issued $1.3 billion aggregate principal amount of 6.250% second-priority senior secured notes due 2028 (the “Second Lien Notes due 2028”). The proceeds from the Second Lien Notes due 2028, along with cash on hand and borrowings under the First Lien Revolving Credit Facility, were used to redeem the outstanding $1.2 billion aggregate principal amount of the Company’s 9.250% second-priority senior secured notes due 2023 (the “Prime Notes”) and pay any related fees and expenses, including the call premium on the outstanding Prime Notes. The deferred financing costs incurred in connection with the issuance of the Second Lien Notes due 2028 were not material.
The Second Lien Notes due 2028 are due at maturity, however, may be redeemed at the Company’s option as follows:
•
Prior to January 15, 2023, in whole at any time or in part from time to time, (a) at a redemption price equal to 100% of the principal amount of the Second Lien Notes due 2028 redeemed, plus a make-whole premium and accrued and unpaid interest as of, but excluding, the redemption date or (b) for up to 40% of the original aggregate principal amount of the Second Lien Notes due 2028 and in an aggregate amount equal to the net cash proceeds of any equity offerings, at a redemption price equal to 106.250%, plus accrued and unpaid interest, so long as at least 50% of the original aggregate principal amount of the Second Lien Notes due 2028 shall remain outstanding after each such redemption.
•
On or after January 15, 2023, in whole at any time or in part from time to time, at a redemption price equal to 103.125% of the principal amount of the Second Lien Notes due 2028 redeemed and accrued and unpaid interest as of, but excluding, the redemption date. The redemption price decreases to 101.563% on or after January 15, 2024 and decreases to 100% on or after January 15, 2025.

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The Company’s obligations relating to the Second Lien Notes due 2028 are guaranteed, jointly and severally, on a senior secured second-priority basis, by each of the Company’s domestic subsidiaries that guarantees its First Lien Credit Agreement and by each of the Company’s future domestic subsidiaries that guarantees certain of the Company’s debt and the related guarantees are secured by second-priority security interests in substantially all of the tangible and intangible assets of the Company’s domestic subsidiaries, subject to certain permitted liens and exceptions. Additionally, upon the occurrence of specified change of control events, the Company must offer to repurchase the Second Lien Notes due 2028 at 101% of the principal amount, plus accrued and unpaid interest, if any, to, but not including, the purchase date. The indenture governing the Second Lien Notes due 2028 also provides for customary events of default.
Prime Notes
The indenture underlying the outstanding $1.2 billion aggregate principal amount of the Prime Notes was discharged during January 2020 and the Prime Notes were redeemed during February 2020 for a total redemption price of approximately $1.3 billion, which included the related call premium.
Securitization Financing Agreement
During March 2020, the Company entered into the Securitization Financing Agreement, which permits securitization financing of up to $200 million and matures on March 5, 2021, subject to extension, and bears interest at variable rates. The Securitization Financing Agreement provides the Company with an opportunity to obtain financing backed by the sale of retail installment contract receivables from transactions involving a security system that is sold outright to the customer. During April 2020, the Company amended the Securitization Financing Agreement to permit the financing backed by the sale of retail installment contract receivables from transactions in which the Company retains ownership of a security system.
The Company will sell or contribute the installment receivables to the Company’s wholly-owned consolidated bankruptcy-remote special purpose entity (the “SPE”), and the SPE will obtain financing backed by the retail installment contract receivables. The SPE is a separate legal entity with its own creditors who will be entitled, prior to and upon the liquidation of the SPE, to be satisfied out of the SPE’s assets prior to any assets in the SPE becoming available to the Company. Accordingly, the assets of the SPE are not available to pay creditors of the Company (other than the SPE), although collections from these retail installment contract receivables in excess of amounts required to repay the SPE’s creditors may be remitted to the Company during and after the term of the Securitization Financing Agreement.
As of March 31, 2020, there were no sales of any retail installment contract receivables pursuant to the Securitization Financing Agreement.
Loss on Extinguishment of Debt
During the three months ended March 31, 2020, loss on extinguishment of debt totaled $66 million and related to the call premium and write-off of unamortized deferred financing costs in connection with the $1.2 billion redemption of the Prime Notes in February 2020.
During the three months ended March 31, 2019, loss on extinguishment of debt totaled $22 million and related to the call premium and the partial write-off of unamortized deferred financing costs in connection with the $300 million partial redemption of the Prime Notes in February 2019.
7. Derivative Financial Instruments
The Company's derivative financial instruments primarily consist of LIBOR-based interest rate swap contracts, which were entered into with the objective of managing exposure to variability in interest rates on the Company's debt. All interest rate swap contracts are reported in the Condensed Consolidated Balance Sheets at fair value. For the interest rate swap contracts that are not designated as hedges, changes in fair value are recognized in interest expense, net in the Condensed Consolidated Statements of Operations. For the interest rate swap contracts that are designated as cash flow hedges, changes in fair value are recognized as a component of accumulated other comprehensive income (“AOCI”) in the Condensed Consolidated Balance Sheets and are reclassified into interest expense, net in the same period in which the related interest on debt affects earnings. For interest rate swap contracts that were initially designated as cash flow hedges, however, have since been de-designated, the amounts recognized as a component of AOCI are reclassified into interest expense, net in the same period in which the related interest on variable-rate debt affects earnings through the original maturity date of the related interest rate swap contracts while changes in fair value are recognized in interest expense, net in the period in which the related interest rate swap contracts are no longer designated as cash flow hedges. The interest rate swap contracts entered into during October 2019 included a significant financing component at inception, and as

17



such, the related cash flows are reflected in cash flows from financing activities in the Condensed Consolidated Statements of Cash Flows.
As a result of changes in the interest rate environment in response to macroeconomic decline due to the ongoing COVID-19 Pandemic, the Company's interest rate swap contracts designated as cash flow hedges with an aggregate notional amount of $3 billion were no longer highly effective during March 2020 and as of March 31, 2020. Accordingly, the Company de-designated the cash flow hedges and the changes in fair value for the period in which these cash flow hedges were no longer highly effective were recognized in interest expense, net. Amounts recognized as a component of AOCI prior to de-designation will be reclassified into interest expense, net in the same period in which the related interest on variable-rate debt affects earnings through the maturity dates of the cash flow hedges.
Below is a summary of the Company’s interest rate swap contracts as of March 31, 2020 (in thousands):
Execution
 
Maturity
 
Designation
 
Notional Amount
January 2019
 
April 2022
 
Not designated
 
$
125,000

February 2019
 
April 2022
 
Not designated
 
300,000

October 2019
 
September 2026
 
Not designated
 
2,800,000

Total notional amount
 
 
 
 
 
$
3,225,000


The changes in fair value of interest rate swap contracts recognized in interest expense, net in the Condensed Consolidated Statements of Operations were losses of $70 million and $4 million during the three months ended March 31, 2020 and 2019, respectively. The interest rate swap contracts did not have a material impact to the Condensed Consolidated Statements of Cash Flows during the three months ended March 31, 2020 and 2019.
The fair value of the Company’s interest rate swap contracts and related classification in the Condensed Consolidated Balance Sheets for the periods presented were as follows:
(in thousands)
March 31,
2020
 
December 31,
2019
Accrued expenses and other current liabilities
$
55,804

 
$
15,334

Other liabilities
229,236

 
68,884

Fair value of interest rate swaps
$
285,040

 
$
84,218

As of March 31, 2020 and December 31, 2019, AOCI net of tax, related to cash flow hedges was $155 million and $59 million, respectively.
8. Equity
The Company has a single class of common stock in which stockholders are entitled to one vote for each share of common stock.
Issuance of Shares
During January 2020, the Company issued approximately 16 million shares of the Company’s common stock with a fair value of $114 million in connection with the Defenders Acquisition.
Dividends
During the three months ended March 31, 2020, the Company declared the following dividends on common stock:
Declared Date
 
Dividend per Share
 
Record Date
 
Payment Date
March 5, 2020
 
$0.035
 
March 19, 2020
 
April 2, 2020

During the three months ended March 31, 2020, the Company declared dividends of $27 million (or $0.035 per share). The amount of dividends settled in shares of common stock during that period was not material.
On May 7, 2020, the Company announced a dividend of $0.035 per share to common stockholders of record on June 18, 2020, which will be distributed on July 2, 2020.

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Share Repurchase Program
In February 2019, the Company approved a share repurchase program (the “Repurchase Program”), which permitted the Company to repurchase up to $150 million of the Company’s shares of common stock through February 27, 2021. On March 23, 2020, the Company approved an increase of $75 million, inclusive of the amount then remaining under the Repurchase Program, in the authorized repurchase amount and an extension of the Repurchase Program through March 23, 2021.
The Company may effect these repurchases pursuant to one or more trading plans to be adopted in accordance with Rule 10b5-1 (each, a “10b5-1 plan”) under the Exchange Act, in privately negotiated transactions, in open market transactions, or pursuant to an accelerated share repurchase program. The Company intends to conduct the Share Repurchase Program in accordance with Rule 10b-18 under the Exchange Act.
During the three months ended March 31, 2020, there were no repurchases of any shares of common stock under the Repurchase Program and as of March 31, 2020, the Company had approximately $75 million remaining in the Repurchase Program.
During the three months ended March 31, 2019, the Company repurchased 3 million shares of common stock for approximately $22 million. All of the shares repurchased were treated as retirements and reduced the number of shares issued and outstanding. In addition, the Company recorded the excess of the purchase price over the par value per share as a reduction to additional paid-in capital.
Accumulated Other Comprehensive Loss
There were no material reclassifications out of AOCI during the three months ended March 31, 2020 and 2019.
9. Share-based Compensation
Share-based compensation expense totaled $23 million and $24 million during the three months ended March 31, 2020 and 2019, respectively.
Restricted Stock Units
During the three months ended March 31, 2020, the Company granted approximately 12 million restricted stock units (“RSUs”) under the 2018 Omnibus Incentive Plan (the “2018 Plan”). These RSUs are service-based awards with a three-year graded vesting period from the date of grant. The fair value of the RSUs is equal to the closing price per share of the Company’s common stock on the date of grant, which resulted in a weighted-average grant date fair value of $5.88.
Options
During the three months ended March 31, 2020, the Company granted approximately 9 million options under the 2018 Plan. These options are service-based awards with a three-year graded vesting period from the date of grant and have an exercise price equal to the closing price per share of the Company’s common stock on the date of grant, which resulted in a weight-average exercise price of $5.31, and a contractual term of ten years from the grant date.
The grant date fair values of options granted under the 2018 Plan were determined using the Black-Scholes valuation approach with the following assumptions:
 
For the Three Months Ended March 31, 2020
Risk-free interest rate
0.51% - 1.40%
Expected exercise term (years)
6.0
Expected dividend yield
2.2% - 2.7%
Expected volatility
45% - 46%

The risk-free interest rate was based on U.S. Treasury bonds with a zero-coupon rate. The Company did not have sufficient historical exercise data, and, as such, the Company leveraged estimates from prior option valuations as its best estimate of expected exercise term. The dividend yield was calculated by taking the annual dividend run-rate and dividing by the stock price at date of grant. The stock price volatility was implied based upon an average of historical volatilities of publicly traded companies in industries similar to the Company, as the Company did not have sufficient history to use as a basis for actual stock price volatility, and the Company’s debt to equity ratio.
During the three months ended March 31, 2020, the weighted-average grant date fair value for options granted was $1.77.

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10. Net Loss Per Share
Basic net loss per share is computed by dividing net loss available to common shares by the weighted-average number of common shares outstanding during the period. Diluted net loss per share is computed by dividing net loss available to common shares by the diluted weighted-average number of common shares outstanding during the period, which reflects the dilutive effect of potential common shares using the treasury stock method.
For purposes of the diluted net loss per share computation, all potential common shares that would be dilutive were excluded because their effect would be anti-dilutive due to the net loss available to common shares. As a result, basic net loss per share is equal to diluted net loss per share for the periods presented.
The computations of basic and diluted net loss per share for the periods presented are as follows:
 
For the Three Months Ended
(in thousands, except per share amounts)
March 31,
2020
 
March 31,
2019
Numerator:
 
 
 
Net loss
$
(300,293
)
 
$
(66,470
)
Denominator:
 
 
 
Weighted-average shares outstanding, basic and diluted
759,092

 
756,252

 
 
 
 
Net loss per share, basic and diluted
$
(0.40
)
 
$
(0.09
)

11. Income Taxes
Unrecognized Tax Benefits
During the three months ended March 31, 2020, the Company increased its unrecognized tax benefits related to a charge associated with the Defenders Acquisition. The Company’s unrecognized tax benefits relate to tax years that remain subject to audit by the taxing authorities in the U.S. federal, state and local, and foreign jurisdictions. Based on the current status of its income tax audits, the Company does not believe that a significant portion of its unrecognized tax benefits will be resolved in the next twelve months.
Effective Tax Rate
The Company’s income tax benefit for the three months ended March 31, 2020 was $78 million, resulting in an effective tax rate for the period of 20.6%. The effective tax rate primarily represents the federal statutory rate of 21.0%, a state statutory tax rate, net of federal benefits, of 3.0%, a 2.4% unfavorable impact related to an increase in unrecognized tax benefits, and a 1.7% unfavorable impact from an increase in valuation allowances, primarily related to tax credits not expected to be utilized prior to expiration.
Income tax benefit for the three months ended March 31, 2019 was $22 million, resulting in an effective tax rate for the period of 25.2%. The effective tax rate primarily represents the federal income tax rate of 21.0%, a state statutory tax rate, net of federal benefits, of 0.5%, and a 3.1% favorable impact associated with the resolution of open tax years.
The effective tax rate can vary from period to period due to permanent tax adjustments, discrete items such as the settlement of income tax audits and changes in tax laws, as well as recurring factors such as changes in the overall state tax rate.
COVID-19 Pandemic
In response to the COVID-19 Pandemic, the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) was signed into law in the current period and included significant corporate income tax and payroll tax provisions aimed to provide economic relief to address the impact of the pandemic. The Company is continuing to assess these corporate tax provisions and expects to recognize favorable cash flow impacts related to the accelerated refund of previously generated alternative minimum tax credits, as well as from the deferral of remittance of certain 2020 payroll taxes, with 50% of the deferred amount due by the end of 2021, and the remainder due by the end of 2022. The Company also expects to benefit from an increase in the interest expense limitation from 30% to 50% for tax years 2019 and 2020.

20



12. Commitments and Contingencies
Purchase Obligations
There have been no material changes to the Company’s purchase obligations as compared to December 31, 2019.
Legal Proceedings
The Company is subject to various claims and lawsuits in the ordinary course of business, which include contractual disputes; worker’s compensation; employment matters; product, general, and auto liability claims; claims that the Company has infringed on the intellectual property rights of others; claims related to alleged security system failures; and consumer and employment class actions. The Company is also subject to regulatory and governmental examinations, information requests and subpoenas, inquiries, investigations, and threatened legal actions and proceedings. In connection with such formal and informal inquiries, the Company receives numerous requests, subpoenas, and orders for documents, testimony, and information in connection with various aspects of its activities.
The Company records accruals for losses that are probable and reasonably estimable. These accruals are based on a variety of factors such as judgment, probability of loss, opinions of internal and external legal counsel, and actuarially determined estimates of claims incurred but not yet reported based upon historical claims experience. Legal costs in connection with claims and lawsuits in the ordinary course of business are expensed as incurred. Additionally, the Company records insurance recovery receivables from third-party insurers when recovery has been determined to be probable.
The Company’s accrual for ongoing claims and lawsuits not within scope of an insurance program was not material and in most cases the Company has not accrued for any losses as the ultimate outcome or the range of possible loss cannot be estimated. The Company’s accrual for ongoing claims and lawsuits within scope of an insurance program totaled $109 million and $105 million as of March 31, 2020 and December 31, 2019, respectively.
Environmental Matters
In October 2013, the Company was notified by subpoena that the Office of the Attorney General of California, in conjunction with the Alameda County District Attorney, is investigating whether the Company’s electronic waste disposal policies, procedures, and practices are in violation of the California Business and Professions Code and the California Health and Safety Code. During 2016, Protection One, Inc. was also notified by the same parties that it was subject to a similar investigation. The investigations have been inactive since December 2016 other than a status conference conducted in May 2019. The Company is coordinating joint handling of both investigations and continues to fully cooperate with the respective authorities.
Shareholder Litigation
Five substantially similar shareholder class action lawsuits related to the IPO in January 2018 were filed in the Circuit Court of the Fifteenth Judicial Circuit in and for Palm Beach County, Florida in March, April, and May 2018 and were consolidated for discovery and trial and entitled In re ADT Inc. Shareholder Litigation. The consolidated complaint in that action asserts claims on behalf of a putative class of shareholders plaintiffs and sought to represent a class of similarly situated shareholders for alleged violations of the Securities Act of 1933, as amended (the “Securities Act”). The complaint alleges that the Company defendants violated the Securities Act because the registration statement and prospectus used to effectuate the IPO were false and misleading in that they allegedly misled investors with respect to litigation involving the Company, the Company’s efforts to protect its intellectual property, and the competitive pressures faced by the Company. A similar shareholder class action lawsuit entitled Perdomo v ADT Inc., also related to the IPO in January 2018, was filed in the U.S. District Court for the Southern District of Florida in May 2018. In September 2019, the parties reached an agreement in principle to settle both the state court and the federal court actions. In connection with the agreement, the plaintiffs in the Perdomo action voluntarily dismissed the action without prejudice. The settlement is being documented, after which the parties plan to move in state court for settlement approval and certification of a class for settlement purposes.
California Independent Contractor Litigation
In August 2017, Jabra Shuheiber filed civil litigation in Marin County Superior Court on behalf of himself and two other individuals asserting wage and hour violations against the Company. The action is entitled Jabra Shuheiber v. ADT, LLC (Case Number CV 1702912, Superior Court, Marin County). Mr. Shuheiber was the owner/operator of a sub-contractor, Maximum Protection, Inc. (“MPI”), who employed the other two plaintiffs in the litigation. In August 2018, in response to the California Supreme Court’s decision in Dynamex Operations West, Inc. v. Superior Court of Los Angeles County, counsel for Mr. Shuheiber provided the Company with a proposed amended complaint that modified the wage and hour claims such that they were brought on a class

21



basis. The proposed class is not clearly defined but appears to be composed of two groups of individuals: 1) individual owners of sub-contractors who performed services for the sub-contractor; and 2) individuals with no ownership interest in a sub-contractor who were employed by the sub-contractor and provided services pursuant to a contract between the sub-contractor and the Company. In October 2018, the Company answered Plaintiffs First Amended Complaint and filed a cross-complaint against Plaintiff’s sub-contracting company for indemnification pursuant to the term of ADT’s sub-contract. In November 2019, the parties reached a settlement agreement in principle. The settlement is being documented, after which the parties plan to move for settlement approval and certification of a class for settlement purposes.
Los Angeles Alarm Permit Class Action
In June 2013, the Company was served with a class action complaint in California State Court entitled Villegas v. ADT. In this complaint, the plaintiff asserted that the Company violated certain provisions of the California Alarm Act and the Los Angeles Municipal Alarm Ordinance for its alleged failures to obtain alarm permits for its Los Angeles customers and disclose the alarm permit fee in its customer contracts. The plaintiff seeks to recover damages for putative class members who were required to pay enhanced false alarm fines as a result of the Company not obtaining a valid alarm permit at the time of alarm system installation. The case was initially dismissed by the trial court and judgment was entered in the Company’s favor in October 2014, which the plaintiff appealed. In September 2016, the California Appellate Court reversed and remanded the case back to the trial court. In November 2018, the trial court granted the plaintiff’s motion for class certification and certified four subclasses of customers who received fines from the City of Los Angeles. The parties reached a settlement agreement in principle in January 2020. The settlement is being documented, after which the parties plan to move for settlement approval and certification of a class for settlement purposes.
Wage and Hour Class Actions
In January 2020, the Company acquired Defenders, which is defending against litigation brought by Teddy Archer and seven other security advisors who claim unpaid overtime under the Fair Labor Standards Act (“FLSA”), breach of contract under state law in all states, and a violation of state wage-hour laws in California, New Jersey, New York, and Washington. The lawsuit was originally filed in March 2018 in the United States District Court for the District of Delaware. During 2018, the court conditionally certified the case as an FLSA collective action. Plaintiffs seek to represent a nationwide class for unpaid wages. The parties are actively engaged in discovery.

Unauthorized Employee Access
In April 2020, after investigating a customer inquiry, the Company disclosed that a Dallas-based Company technician had, during service visits, added his personal email address to 220 of the Company’s customers’ accounts, which provided this employee with varying levels of unauthorized personal access to such customers’ in-home security systems. While the Company has notified all such customers of this activity, and has reached resolution with several of these customers, the Company cannot be certain that others impacted will not make legal claims against the Company, either individually or as a class. Although the Company would vigorously defend any such unasserted claims, the ultimate outcome or the range of possible loss cannot currently be estimated.
13. Related Party Transactions
The Company’s related party transactions primarily relate to management, consulting, and transaction advisory services provided by Apollo, as well as monitoring and related services provided to or products and services received from other entities controlled by Apollo. There were no significant related party transactions for the three months ended March 31, 2020 and 2019.
ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.
INTRODUCTION
The following discussion and analysis should be read in conjunction with our condensed consolidated financial statements, the related notes thereto included elsewhere in this Quarterly Report on Form 10-Q, as well as our audited consolidated financial statements included in our Annual Report on Form 10-K for the year ended December 31, 2019 (“2019 Annual Report”), which was filed with the United States Securities and Exchange Commission (“SEC”) on March 10, 2020, to enhance the understanding of our financial condition, changes in financial condition, and results of operations. The following discussion and analysis contains forward-looking statements about our business, operations, and financial performance based on current plans and estimates that involve risks, uncertainties, and assumptions. Actual results could differ materially from those discussed in the forward-looking statements. Factors that could cause such differences are discussed in the sections of this Quarterly Report on Form 10-Q titled “Cautionary Statements Regarding Forward-Looking Statements” and “Item 1A. Risk Factors.”
OVERVIEW
ADT Inc., together with its wholly owned subsidiaries (collectively, the “Company”, “we”, “our”, “us”, and “ADT”), is a leading provider of security, automation, and smart home solutions serving consumer and business customers in the United States (“U.S.”). We offer many ways to help protect customers by providing 24/7 professional monitoring services as well as delivering lifestyle-

22



driven solutions via professionally installed, do-it-yourself (“DIY”), mobile, and digital-based offerings for consumer, small business customers and larger commercial customers. 
Our security and automation offerings involve the installation and monitoring of security and premises automation systems designed to detect intrusion; control access; sense movement, smoke, fire, carbon monoxide, flooding, temperature, and other environmental conditions and hazards; and address personal emergencies, such as injuries, medical emergencies, or incapacitation. Our products and services include interactive and smart home solutions which allow our customers to remotely monitor and manage their residential and commercial environments. Depending on the service plan and type of product installation, customers are able to remotely access information regarding the security of their residential or commercial environment, arm and disarm their security systems, adjust lighting or thermostat levels, monitor and react to defined events, or view real-time video from cameras covering different areas of their premises from web-enabled devices (such as smart phones, laptops, and tablet computers) and a customized web portal. Additionally, our interactive and smart home solutions enable customers to create customized and automated schedules for managing lights, thermostats, appliances, garage doors, cameras, and other connected devices. These systems can also be programmed to perform additional functions such as recording and viewing live video and sending text messages or other alerts based on triggering events or conditions.
As part of our innovative and dynamic growth markets, we are extending the concept of security from the physical home or business to personal on-the-go security and safety and cybersecurity. Customers’ increasingly mobile and active lifestyles have created new opportunities for us in the fast-growing market for self-monitored DIY products and mobile technology. Our technology also allows us to integrate with various third-party connected and wearable devices so that we can service our customers whether they are at home or on-the-go.
As of March 31, 2020, we served approximately 6.5 million recurring customers, excluding contracts monitored but not owned. We are one of the largest full-service companies with a national footprint and we deliver an integrated customer experience by maintaining the industry’s largest sales, installation, and service field force, as well as a 24/7 professional monitoring network.
BASIS OF PRESENTATION
All financial information presented in this section has been prepared in U.S. dollars in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and includes the accounts of ADT Inc. and its subsidiaries. All intercompany transactions have been eliminated. We report financial and operating information in one segment.
FACTORS AFFECTING OPERATING RESULTS
Our subscriber-based business requires significant upfront investment to generate new customers, which in turn provides predictable recurring revenue generated from our monitoring and other services. In order to optimize returns on customer acquisitions and cash flow generation, we focus on the following key drivers of our business: best-in-class customer service; customer retention; disciplined, high-quality customer additions; efficient customer acquisition; and costs incurred to provide ongoing services to customers.
Our ability to add new subscribers depends on the overall demand for our products and services, which is driven by a number of external factors. The overall economic condition in the geographies in which we operate can impact our ability to attract new customers and grow our business in all customer channels. Growth in our residential customer base can be influenced by the overall state of the housing market. Growth in our commercial customer base can be influenced by the rate at which new businesses begin operations or existing businesses grow. The demand for our products and services is also impacted by the perceived threat of crime, as well as the quality of the service of our competitors.
The monthly fees that we generate from any individual customer vary based on the level of service provided and customer tenure. We offer a wide range of services at various price points from basic burglar alarm monitoring to our full suite of interactive services. Our ability to increase monthly fees at the individual customer level depends on a number of factors, including our ability to effectively introduce and market additional features and services that increase the value of our offerings to customers, which we believe drives customers to purchase higher levels of service and supports our ability to make periodic adjustments to pricing.
A portion of our customer base can be expected to cancel its service every year. Customers may choose not to renew or may terminate their contracts for a variety of reasons, including, but not limited to, relocation, cost, loss to competition, or service issues. Attrition has a direct impact on our financial results, including revenue, operating income, and cash flows.
Radio Conversion Costs
The providers of 3G and Code-Division Multiple Access (“CDMA”) cellular networks have notified us that they will be retiring their 3G and CDMA networks during 2022. Accordingly, during 2019 we commenced a program to replace the 3G and CMDA

23



cellular equipment used in many of our security systems. We continue to estimate the range of net costs for this replacement program at $200 million to $325 million through 2022, of which we have incurred $32 million through March 31, 2020, and we expect to incur $50 million to $100 million of net costs during 2020, of which we have incurred $7 million for the three months ended March 31, 2020. This range is net of any revenue we collect from customers associated with these radio replacements and cellular network conversions. We seek to minimize these costs by converting customers during routine service visits whenever possible. The replacement program and pace of replacement are subject to change and may be influenced by cost-sharing opportunities with suppliers, carriers, and customers as well as new and innovative technologies.
COVID-19 Pandemic
During March 2020, the World Health Organization declared the outbreak of a novel coronavirus as a pandemic (the “COVID-19 Pandemic”), which has become increasingly widespread in the U.S. The COVID-19 Pandemic has had a notable impact on general economic conditions, including but not limited to the temporary closures of many businesses, “shelter in place” and other governmental regulations, and reduced consumer spending due to both job losses and other effects attributable to the COVID-19 Pandemic. As a result, we have adjusted certain aspects of our operations to protect employees and customers, which includes (i) the temporary suspension of door-to-door sales as well as a small portion of dealer and direct sales channel activities, (ii) the implementation of health checklists for employees interacting with customers in-person, and (iii) the implementation of work from home actions, including the majority of our call center professionals.
We believe our recurring revenue and highly variable subscriber acquisition cost model provides a solid financial foundation for strong cash flow generation. Accordingly, we anticipate having sufficient liquidity to continue providing essential services during the current challenging macroeconomic environment and the slowdown brought on by the COVID-19 Pandemic. While we have incurred additional costs associated with personal protective equipment for our employees and work from home actions, we have instituted various cost control measures such as certain hiring freezes and voluntary furloughs for employees. Furthermore, we believe the economic downturn and the increase in shelter in place requirements increase awareness of the need for security, which together with an anticipated lower volume of customer relocations, may counterbalance any increase in gross customer revenue attrition that we may experience as a result of reduced consumer or business spending caused by the COVID-19 Pandemic. Finally, we may see opportunities for additional acquisitions, continued investment in potential new revenue streams or capabilities, and low cost bulk account purchases.
We considered the emergence and pervasive economic impact of the COVID-19 Pandemic in our assessment of our financial position, results of operations, cash flows, and certain accounting estimates as of and for the three months ended March 31, 2020. Due to the evolving and uncertain nature of the COVID-19 Pandemic, it is reasonably possible that the effects of the COVID-19 Pandemic could materially impact our estimates and condensed consolidated financial statements in future reporting periods.
SIGNIFICANT EVENTS
The comparability of our results of operations has been impacted by the following:
Disposition of Canadian Operations
During November 2019, we sold ADT Security Services Canada, Inc. (“ADT Canada”) to TELUS Corporation (“TELUS”) for a selling price of $519 million (CAD $683 million), a portion of which was placed in escrow and remains subject to certain post-closing purchase price adjustments. In connection with the sale of ADT Canada, we entered into a transition services agreement with TELUS whereby we will provide certain post-closing services to TELUS related to the business of ADT Canada. Additionally, we entered into a non-competition and non-solicitation agreement with TELUS pursuant to which we will not have any operations in Canada, subject to limited exceptions for cross-border commercial customers and mobile safety applications, for a period of seven years. Finally, we entered into a patent and trademark license agreement with TELUS granting the usage of our trademarks and patents in Canada to TELUS for a period of seven years.

The sale of ADT Canada did not represent a strategic shift that will have a major effect on our operations and financial results, and therefore, did not meet the criteria to be reported as discontinued operations.
Defenders Acquisition
During January 2020, we acquired Defender Holdings, Inc. (“Defenders”) (the “Defenders Acquisition”), which represented the acquisition of our largest independent dealer, for total consideration of approximately $289 million, which consisted of cash paid of $172 million, net of cash acquired, and the issuance of approximately 16 million shares of our common stock with a fair value of $114 million. In connection with the Defenders Acquisition, we settled a pre-existing relationship with Defenders in the amount of $81 million.

24



Equipment Ownership Model Change
During February 2020, we launched a new revenue model initiative for certain residential customers which revised the amount and nature of fees due at installation, introduced a 60 month monitoring contract option, and introduced a new retail installment contract which allows qualifying residential customers to repay the fees due at installation over the course of a 24, 36, or 60 month period. Due to the requirements of our early third-party consumer financing arrangement, we also transitioned our security system ownership model to predominately customer owned (the “Equipment Ownership Model Change”).
During March 2020, we entered into an uncommitted receivables financing agreement (the “Securitization Financing Agreement”). The Securitization Financing Agreement provides us with an opportunity to obtain financing backed by the sale of retail installment contract receivables from transactions involving a security system that is sold outright to the customer. During April 2020, we amended the Securitization Financing Agreement to permit the financing backed by the sale of retail installment contract receivables from transactions in which we retain ownership of a security system, consistent with our historical ownership model. We currently expect that our ownership model will transition back to predominately Company-owned by the end of 2020.
In connection with the above and the Defenders Acquisition, our residential transactions during the three months ended March 31, 2020 were predominately transactions involving a security system that is sold outright to the customer as opposed to ownership remaining with the Company. In connection with our transition back to a Company-owned security system model, we will not experience the same level of revenue growth as reported in our results of operations for the three months ended March 31, 2020. We are in the early stages of our revenue model initiative and we cannot be certain that it, nor the ownership structure, will achieve the desired outcomes. Accordingly, the results of the revenue model initiative could have a material adverse effect on our business, financial condition, results of operations, cash flows, and key performance indicators.
KEY PERFORMANCE INDICATORS
In evaluating our results, we utilize key performance indicators, which include non-GAAP measures as well as certain other operating metrics such as recurring monthly revenue and gross customer revenue attrition. Our computations of key performance indicators may not be comparable to other similarly titled measures reported by other companies. Additionally, our operating metric key performance indicators are approximated as there may be variations to reported results in each period due to certain adjustments we might make in connection with the integration over several periods of acquired companies that calculated these metrics differently, or otherwise, including periodic reassessments and refinements in the ordinary course of business. These refinements, for example, may include changes due to systems conversion or historical methodology differences in legacy systems.
Recurring Monthly Revenue (“RMR”)
RMR is generated by contractual recurring fees for monitoring and other recurring services provided to our customers, including contracts monitored but not owned. We believe the presentation of RMR is useful because it measures the volume of revenue under contract at a given point in time.
Gross Customer Revenue Attrition
Gross customer revenue attrition is defined as RMR lost as a result of customer attrition, net of dealer charge-backs and reinstated customers, excluding contracts monitored but not owned and DIY customers. Customer sites are considered canceled when all services are terminated. Dealer charge-backs represent customer cancellations charged back to the dealers because the customer canceled service during the charge-back period, which is generally twelve to fifteen months.
Gross customer revenue attrition is calculated on a trailing twelve-month basis, the numerator of which is the RMR lost during the period due to attrition, net of dealer charge-backs and reinstated customers, excluding contracts monitored but not owned and DIY customers, and the denominator of which is total annualized RMR based on an average of RMR under contract at the beginning of each month during the period.
Adjusted EBITDA
Adjusted EBITDA is a non-GAAP measure that we believe is useful to investors to measure the operational strength and performance of our business. Our definition of Adjusted EBITDA, a reconciliation of Adjusted EBITDA to net income (loss) (the most comparable GAAP measure), and additional information, including a description of the limitations relating to the use of Adjusted EBITDA, are provided under “—Non-GAAP Measures.”
Free Cash Flow

25



Free Cash Flow is a non-GAAP measure that our management employs to measure cash that is available to repay debt, make other investments, and pay dividends. Our definition of Free Cash Flow, a reconciliation of Free Cash Flow to cash flows from operating activities (the most comparable GAAP measure), and additional information, including a description of the limitations relating to the use of Free Cash Flow, are provided under “—Non-GAAP Measures.”
Three Months Ended March 31, 2020 Compared to Three Months Ended March 31, 2019
The following table sets forth our condensed consolidated results of operations, summary cash flow data, and key performance indicators for the periods presented.
(in thousands, except as otherwise indicated)
For the Three Months Ended
Results of Operations:
March 31, 2020
 
March 31, 2019
 
$
Change
Monitoring and related services
$
1,045,957

 
$
1,070,415

 
$
(24,458
)
Installation and other
323,795

 
172,645

 
151,150

Total revenue
1,369,752

 
1,243,060

 
126,692

Cost of revenue (exclusive of depreciation and amortization shown separately below)
407,986

 
325,958

 
82,028

Selling, general and administrative expenses
453,227

 
324,509

 
128,718

Depreciation and intangible asset amortization
489,024

 
495,878

 
(6,854
)
Merger, restructuring, integration, and other
108,794

 
6,279

 
102,515

Loss on sale of business
77

 
—

 
77

Operating (loss) income
(89,356
)
 
90,436

 
(179,792
)
Interest expense, net
(225,367
)
 
(158,905
)
 
(66,462
)
Loss on extinguishment of debt
(65,843
)
 
(21,561
)
 
(44,282
)
Other income
2,309

 
1,199

 
1,110

Loss before income taxes
(378,257
)
 
(88,831
)
 
(289,426
)
Income tax benefit
77,964

 
22,361

 
55,603

Net loss
$
(300,293
)
 
$
(66,470
)
 
$
(233,823
)
 
 
 
 
 
 
Summary Cash Flow Data:
 
 
 
 
 
Net cash provided by operating activities
$
250,229

 
$
509,262

 
$
(259,033
)
Net cash used in investing activities
$
(338,435
)
 
$
(400,065
)
 
$
61,630

Net cash provided by (used in) financing activities
$
157,611

 
$
(380,164
)
 
$
537,775

 
 
 
 
 
 
Key Performance Indicators: (1)
 
 
 
 
 
RMR
$
339,182

 
$
349,282

 
$
(10,100
)
Gross customer revenue attrition (percent)
13.5
%
 
13.3
%
 
20 bps

Adjusted EBITDA (2)
$
539,489

 
$
621,335

 
$
(81,846
)
Free Cash Flow (2)
$
88,581

 
$
163,334

 
$
(74,753
)
_______________________
(1)
Refer to the “—Key Performance Indicators” section for the definitions of these key performance indicators.
(2)
Adjusted EBITDA and Free Cash Flow are non-GAAP measures. Refer to the “—Non-GAAP Measures” section for the definitions of these terms and reconciliations to the most comparable GAAP measures.
Monitoring and Related Services Revenue
The decrease in monitoring and related services revenue was driven by a decrease in recurring revenue. Recurring revenue decreased from a reduction of revenue due to the sale of ADT Canada and customer attrition. These decreases were offset by improvements in average pricing, which was driven by the addition of new customers at higher rates as new customers generally select higher priced services as compared to our existing customers as well as price escalations in our existing customer base, and incremental revenue from recent acquisitions.
The decrease in RMR to $339 million as of March 31, 2020 from $349 million as of March 31, 2019 was primarily due to the sale of ADT Canada, which decreased RMR by approximately $16 million. The decrease in RMR was partially offset by an increase in RMR due to U.S. operations as a result of improvements in average pricing and recent acquisitions. As of March 31, 2020 and

26



March 31, 2019, gross customer revenue attrition was 13.5% and 13.3%, respectively. The increase in attrition was primarily due to a higher rate of voluntary disconnects partially offset by a lower rate of non-payment disconnects.
Installation and Other Revenue
The increase in installation and other revenue was primarily due to $146 million related to a higher volume of revenue from security equipment sold outright to customers as a result of the Defenders Acquisition and the Equipment Ownership Model Change, partially offset by a decrease due to the sale of ADT Canada.
As a result of our plan to revert certain of our residential transactions back to an ownership model in which ownership of a security system remains with the Company, we will not experience the same level of revenue growth as reported in our results of operations for the three months ended March 31, 2020.
Cost of Revenue
The increase in cost of revenue was primarily due to $89 million related to installation costs associated with a higher volume of sales where equipment is sold outright to customers as a result of the Defenders Acquisition and the Equipment Model Ownership Change, partially offset by a decrease due to the sale of ADT Canada. The increase in cost of revenue was partially offset by a decrease in field service costs primarily due to the sale of ADT Canada.
As a result of our plan to revert certain of our residential transactions back to an ownership model in which ownership of a security system remains with the Company, we will not experience the same level of an increase in cost of revenue as reported in our results of operations for the three months ended March 31, 2020.
Selling, General and Administrative Expenses
The increase in selling, general and administrative expenses was primarily due to $74 million of incremental expenses associated with the Defenders Acquisition, an increase of $28 million in bad debt expense (exclusive of incremental bad debt expense from recent acquisitions) due to the expected impact of the COVID-19 Pandemic and an increase in the volume of longer duration receivables, an increase in radio conversion costs of $16 million, as well as increases in selling costs, which includes amortization of deferred subscriber acquisition costs. These increases were partially offset by a reduction in expenses of $14 million due to the sale of ADT Canada.
Depreciation and Intangible Asset Amortization
The decrease in depreciation and intangible asset amortization expense was primarily due to a decrease of $23 million associated with the sale of ADT Canada, partially offset by an increase of $16 million associated with the amortization of customer contracts acquired under the ADT Authorized Dealer Program.
Merger, Restructuring, Integration, and Other
The increase in merger, restructuring, integration, and other was primarily due to a charge of $81 million associated with the settlement of a pre-existing relationship and $8 million due to fair value remeasurements on a strategic investment.
Interest Expense, net
The increase in interest expense, net was primarily due to (i) $66 million related to the changes in fair value of interest rate swap contracts as a result of cash flow hedges no longer being highly effective in connection with changes in the interest rate environment in response to the ongoing COVID-19 Pandemic, and (ii) an increase of $29 million related to the issuance of approximately $2 billion of first lien notes during 2019. These increases were partially offset by a decrease in interest expense of $26 million related to our second lien notes due to the timing of partial redemptions during 2019 as well as a reduction in interest rate due to refinancing during January 2020.
Loss on Extinguishment of Debt
During the three months ended March 31, 2020, loss on extinguishment of debt totaled $66 million and related to the call premium and write-off of unamortized deferred financing costs in connection with the redemption of second lien notes during February 2020.
During the three months ended March 31, 2019, loss on extinguishment of debt totaled $22 million and related to the call premium and the partial write-off of unamortized deferred financing costs in connection with the $300 million partial redemption of our

27



second lien notes during February 2019.
Income Tax Benefit
Income tax benefit for the three months ended March 31, 2020 was $78 million, resulting in an effective tax rate for the period of 20.6%. The effective tax rate primarily represents the federal statutory rate of 21.0%, a state statutory tax rate, net of federal benefits, of 3.0%, a 2.4% unfavorable impact related to an increase in unrecognized tax benefits, and a 1.7% unfavorable impact from an increase in valuation allowances, primarily related to tax credits not expected to be utilized prior to expiration.
Income tax benefit for the three months ended March 31, 2019 was $22 million, resulting in an effective tax rate for the period of 25.2%. The effective tax rate primarily represents the federal income tax rate of 21.0%, a state statutory tax rate, net of federal benefits, of 0.5%, and a 3.1% favorable impact associated with the resolution of open tax years.
The effective tax rate can vary from period to period due to permanent tax adjustments, discrete items such as the settlement of income tax audits and changes in tax laws, as well as recurring factors such as changes in the overall state tax rate.
NON-GAAP MEASURES
To provide investors with additional information in connection with our results as determined in accordance with GAAP, we disclose Adjusted EBITDA and Free Cash Flow as non-GAAP measures. These measures are not financial measures calculated in accordance with GAAP and should not be considered as a substitute for net income, operating income, cash flows, or any other measure calculated in accordance with GAAP, and may not be comparable to similarly titled measures reported by other companies.
Adjusted EBITDA
We believe that the presentation of Adjusted EBITDA is appropriate to provide additional information to investors about our operating profitability adjusted for certain non-cash items, non-routine items that we do not expect to continue at the same level in the future, as well as other items that are not core to our operations. Further, we believe Adjusted EBITDA provides a meaningful measure of operating profitability because we use it for evaluating our business performance, making budgeting decisions, and comparing our performance against that of other peer companies using similar measures.
We define Adjusted EBITDA as net income or loss adjusted for (i) interest, (ii) taxes, (iii) depreciation and amortization, including depreciation of subscriber system assets and other fixed assets and amortization of dealer and other intangible assets, (iv) amortization of deferred costs and deferred revenue associated with subscriber acquisitions, (v) share-based compensation expense, (vi) merger, restructuring, integration, and other, (vii) losses on extinguishment of debt, (viii) radio conversion costs, (ix) financing and consent fees, (x) foreign currency gains/losses, (xi) acquisition related adjustments, and (xii) other charges and non-cash items.
There are material limitations to using Adjusted EBITDA. Adjusted EBITDA does not take into account certain significant items, including depreciation and amortization, interest, taxes, and other adjustments which directly affect our net income or loss. These limitations are best addressed by considering the economic effects of the excluded items independently, and by considering Adjusted EBITDA in conjunction with net income or loss as calculated in accordance with GAAP.
Free Cash Flow
We believe that the presentation of Free Cash Flow is appropriate to provide additional information to investors about our ability to repay debt, make other investments, and pay dividends.
We define Free Cash Flow as cash flows from operating activities less cash outlays related to capital expenditures. We define capital expenditures to include purchases of property, plant, and equipment; subscriber system asset additions; and accounts purchased through our network of authorized dealers or third parties outside of our authorized dealer network. These items are subtracted from cash flows from operating activities because they represent long-term investments that are required for normal business activities.
Free Cash Flow adjusts for cash items that are ultimately within management’s discretion to direct, and therefore, may imply that there is less or more cash that is available than the most comparable GAAP measure. Free Cash Flow is not intended to represent residual cash flow for discretionary expenditures since debt repayment requirements and other non-discretionary expenditures are not deducted. These limitations are best addressed by using Free Cash Flow in combination with the cash flows as calculated in accordance with GAAP.

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Adjusted EBITDA
The table below reconciles Adjusted EBITDA to net loss for the periods presented.
 
For the Three Months Ended
(in thousands)
March 31, 2020
 
March 31, 2019
 
$
Change
Net loss
$
(300,293
)
 
$
(66,470
)
 
$
(233,823
)
Interest expense, net
225,367

 
158,905

 
66,462

Income tax benefit
(77,964
)
 
(22,361
)
 
(55,603
)
Depreciation and intangible asset amortization
489,024

 
495,878

 
(6,854
)
Amortization of deferred subscriber acquisition costs
22,627

 
18,232

 
4,395

Amortization of deferred subscriber acquisition revenue
(29,477
)
 
(24,339
)
 
(5,138
)
Share-based compensation expense
23,499

 
23,710

 
(211
)
Merger, restructuring, integration, and other
108,794

 
6,279

 
102,515

Loss on sale of business
77

 
—

 
77

Loss on extinguishment of debt
65,843

 
21,561

 
44,282

Radio conversion costs, net(1)
6,639

 
—

 
6,639

Financing and consent fees(2)
5,250

 
1,003

 
4,247

Foreign currency gains(3)
—

 
(831
)
 
831

Acquisition related adjustments(4)
1,377

 
7,756

 
(6,379
)
Other(5)
(1,274
)
 
2,012

 
(3,286
)
Adjusted EBITDA
$
539,489

 
$
621,335

 
$
(81,846
)
___________________
(1)
Represents costs, net of any incremental revenue earned, associated with replacing cellular technology used in many of our security systems pursuant to a replacement program.
(2)
Represents fees expensed associated with financing transactions.
(3)
Represents the conversion of intercompany loans that are denominated in Canadian dollars to U.S. dollars.
(4)
Represents amortization of purchase accounting adjustments and compensation arrangements related to acquisitions.
(5)
Represents other charges and non-cash items.
Three Months Ended March 31, 2020 Compared to Three Months Ended March 31, 2019
The decrease in Adjusted EBITDA was primarily related to (i) an increase in selling, general and administrative expenses, excluding items outside of our definition of Adjusted EBITDA, largely due to the Defenders Acquisition and (ii) the sale of ADT Canada. The decrease was partially offset by an increase from transactions in which equipment is sold outright to customers, net of the associated costs.
As a result of our plan to revert certain of our residential transactions back to an ownership model in which ownership of a security system remains with the Company, we will not experience the same level of impact to Adjusted EBITDA as reported in our results of operations for the three months ended March 31, 2020.
Refer to the discussions above under “—Results of Operations” for further details.
Free Cash Flow
The table below reconciles Free Cash Flow to cash flows from operating activities for the periods presented.
 
For the Three Months Ended
(in thousands)
March 31, 2020
 
March 31, 2019
 
$
Change
Net cash provided by operating activities
$
250,229

 
$
509,262

 
$
(259,033
)
Dealer generated customer accounts and bulk account purchases
(62,247
)
 
(163,333
)
 
101,086

Subscriber system assets
(64,830
)
 
(144,888
)
 
80,058

Capital expenditures
(34,571
)
 
(37,707
)
 
3,136

Free Cash Flow
$
88,581

 
$
163,334

 
$
(74,753
)

29



Cash Flows from Operating Activities
Refer to the discussion below under “—Liquidity and Capital Resources” for further details regarding cash flows from operating activities.
Cash Outlays Related to Capital Expenditures
Dealer generated customer accounts and bulk account purchases, subscriber system assets, and capital expenditures are included in cash flows from investing activities. Refer to the discussions below under “—Liquidity and Capital Resources” for further details regarding cash flows from investing activities.
LIQUIDITY AND CAPITAL RESOURCES
Liquidity
We expect our ongoing sources of liquidity to include cash generated from operations, as well as borrowings under our revolving credit facility and securitization financing agreement and the issuance of equity and/or debt securities as appropriate given market conditions. Our future cash needs are expected to include cash for operating activities, working capital, capital expenditures, strategic investments, periodic principal and interest payments on our debt, and potential dividend payments to our stockholders. We may, from time to time, seek to repay, redeem, repurchase, or refinance our indebtedness, or seek to retire or purchase our outstanding securities through cash purchases in the open market or through privately negotiated transactions or through a 10b5-1 repurchase plan or otherwise, and any such transactions may involve material amounts. We believe our cash position, borrowing capacity available under our revolving credit facility and securitization financing agreement, and cash provided by operating activities are, and will continue to be, adequate to meet our operational and business needs in the next twelve months as well as our long-term liquidity needs.
We are a highly leveraged company with significant debt service requirements. As of March 31, 2020, we had $118 million in cash and cash equivalents and $180 million available under our revolving credit facility. In addition, we anticipate from time to time we will be able to receive financing through our Securitization Financing Agreement in an aggregate amount of up to $200 million depending on the generated volume of eligible retail installment contract receivables that can be sold under our Securitization Financing Agreement. The carrying amount of total debt outstanding was approximately $10.0 billion as of March 31, 2020.
Long-Term Debt
Significant changes in our debt during the three months ended March 31, 2020 were as follows:
First Lien Credit Agreement
As of March 31, 2020, we had an outstanding balance of $220 million and an available borrowing capacity of $180 million under our first lien revolving credit facility (the “First Lien Revolving Credit Facility”).
Second Lien Notes due 2028
During January 2020, we issued $1.3 billion aggregate principal amount of 6.250% second-priority senior secured notes due 2028 (the “Second Lien Notes due 2028”). The proceeds from the Second Lien Notes due 2028, along with cash on hand and borrowings under the First Lien Revolving Credit Facility, were used to redeem the outstanding $1.2 billion aggregate principal amount of our 9.250% second-priority senior secured notes due 2023 (the “Prime Notes”) and pay any related fees and expenses, including the call premium on the Prime Notes. The deferred financing costs incurred in connection with the issuance of the Second Lien Notes due 2028 were not material.
The Second Lien Notes due 2028 will mature on January 15, 2028 with semi-annual interest payment dates of January 15 and July 15, and may be redeemed at our option as follows:
•
Prior to January 15, 2023, in whole at any time or in part from time to time, (a) at a redemption price equal to 100% of the principal amount of the Second Lien Notes due 2028 redeemed, plus a make-whole premium and accrued and unpaid interest as of, but excluding, the redemption date or (b) for up to 40% of the original aggregate principal amount of the Second Lien Notes due 2028 and in an aggregate amount equal to the net cash proceeds of any equity offerings, at a redemption price equal to 106.250%, plus accrued and unpaid interest, so long as at least 50% of the original aggregate principal amount of the Second Lien Notes due 2028 shall remain outstanding after each such redemption.

30



•
On or after January 15, 2023, in whole at any time or in part from time to time, at a redemption price equal to 103.125% of the principal amount of the Second Lien Notes due 2028 redeemed and accrued and unpaid interest as of, but excluding, the redemption date. The redemption price decreases to 101.563% on or after January 15, 2024 and decreases to 100% on or after January 15, 2025.
Additionally, upon the occurrence of specified change of control events, we must offer to repurchase the Second Lien Notes due 2028 at 101% of the principal amount, plus accrued and unpaid interest, if any, to, but not including, the purchase date. The indenture governing the Second Lien Notes due 2028 also provides for customary events of default.
Prime Notes
The indenture underlying the outstanding $1.2 billion aggregate principal amount of the Prime Notes was discharged during January 2020 and the Prime Notes were redeemed during February 2020 for a total redemption price of approximately $1.3 billion, which included the related call premium.
Securitization Financing Agreement
During March 2020, we entered into the Securitization Financing Agreement, which permits securitization financing of up to $200 million and matures on March 5, 2021, subject to extension, and bears interest at variable rates. The Securitization Financing Agreement provides us with an opportunity to obtain financing backed by the sale of retail installment contract receivables from transactions involving a security system that is sold outright to the customer. During April 2020, we amended the Securitization Financing Agreement to permit the financing backed by the sale of retail installment contract receivables from transactions in which we retain ownership of a security system.
We will sell or contribute the retail installment contract receivables to our wholly-owned consolidated bankruptcy-remote special purpose entity (the “SPE”), and the SPE will obtain financing backed by the retail installment contract receivables. The SPE is a separate legal entity with its own creditors who will be entitled, prior to and upon the liquidation of the SPE, to be satisfied out of the SPE’s assets prior to any assets in the SPE becoming available to us. Accordingly, the assets of the SPE are not available to pay our creditors (other than the SPE), although collections from these retail installment contract receivables in excess of amounts required to repay the SPE’s creditors may be remitted to us during and after the term of the Securitization Financing Agreement.
As of March 31, 2020, there were no sales of any retail installment contract receivables pursuant to the Securitization Financing Agreement.
Debt Covenants
As of March 31, 2020, we were in compliance with all financial covenant and other maintenance tests for all our debt obligations.
Dividends
During the three months ended March 31, 2020, we declared the following dividends on common stock:
Declared Date
 
Dividend per Share
 
Record Date
 
Payment Date
March 5, 2020
 
$0.035
 
March 19, 2020
 
April 2, 2020
During the three months ended March 31, 2020, we declared dividends of $27 million (or $0.035 per share). The amount of dividends settled in shares of common stock during that period was not material.
On May 7, 2020, we announced a dividend of $0.035 per share to common stockholders of record on June 18, 2020, which will be distributed on July 2, 2020.
Share Repurchase Program
On February 27, 2019, we approved a share repurchase program (the “Repurchase Program”), which permits us to repurchase up to $150 million of our shares of common stock through February 27, 2021. We announced the Repurchase Program on March 11, 2019. On March 23, 2020, we approved an increase of $75 million, inclusive of the amount then remaining under the Repurchase Program, in the authorized repurchase amount and an extension of the Repurchase Program through March 23, 2021.
We may effect these repurchases pursuant to one or more trading plans to be adopted in accordance with Rule 10b5-1 (each, a “10b5-1 plan”) under the Exchange Act, in privately negotiated transactions, in open market transactions, or pursuant to an

31



accelerated share repurchase program. We intend to conduct the Share Repurchase Program in accordance with Rule 10b-18 under the Exchange Act. We are not obligated to repurchase any of our shares of common stock and the timing and amount of any repurchases will depend on legal requirements, market conditions, stock price, alternative uses of capital, and other factors.
During the three months ended March 31, 2020, there were no repurchases of any shares of our common stock under the Repurchase Program and as of March 31, 2020, we had approximately $75 million remaining in the Repurchase Program.
Cash Flow Analysis
The following table is a summary of our cash flow activity for the periods presented:
 
For the Three Months Ended
(in thousands)
March 31, 2020
 
March 31, 2019
 
$
Change
Net cash provided by operating activities
$
250,229

 
$
509,262

 
$
(259,033
)
Net cash used in investing activities
$
(338,435
)
 
$
(400,065
)
 
$
61,630

Net cash provided by (used in) financing activities
$
157,611

 
$
(380,164
)
 
$
537,775

Cash Flows from Operating Activities
The decrease in cash flows provided by operating activities was primarily due to (i) $81 million related to the settlement of a pre-existing relationship in connection with the Defenders Acquisition, (ii) an increase in interest payments of $66 million as a result of changes to the timing of interest payments as a result of our recent financing transactions, (iii) an increase in selling, general and administrative expenses largely due to the Defenders Acquisition, (iv) an increase in the volume of certain transactions in which equipment was sold outright to customers, and (v) the sale of ADT Canada. The remainder of the activity in cash flows provided by operating activities related to changes in assets and liabilities due to the volume and timing of other operating cash receipts and payments with respect to when the transactions are reflected in earnings.
Refer to the discussions above under “—Results of Operations” for further details.
Cash Flows from Investing Activities
The decrease in cash flows used in investing activities was primarily due to (i) a decrease in the volume of dealer additions and an advance payment received for dealer charge-backs in connection with the Defenders Acquisition, and (ii) a decrease in the amount of subscriber capital expenditures as a result of the Equipment Model Ownership Change. These decreases were partially offset by an increase in cash used for business acquisitions, net of cash acquired, of $126 million primarily due to the Defenders Acquisition.
Cash Flows from Financing Activities
During the three months ended March 31, 2020, net cash provided by financing activities primarily consisted of $202 million related to the net proceeds of long-term borrowings, which was partially offset by (i) $26 million related to dividend payments on common stock and (ii) $14 million related to the payment of deferred financing fees.
During the three months ended March 31, 2019, net cash used in financing activities primarily consisted of (i) $332 million related to the net repayments of long-term borrowings, (ii) $26 million related to dividend payments on common stock, and (iii) $22 million related to repurchases of common stock.
COMMITMENTS AND CONTRACTUAL OBLIGATIONS
In our 2019 Annual Report, we disclosed our commitments and contractual obligations. There have been no material changes to these commitments and contractual obligations except for the changes to our long-term debt during the three months ended March 31, 2020, as described above. Refer to the discussion above under “—Liquidity and Capital Resources” for further details regarding significant changes to our long-term debt.
OFF-BALANCE SHEET ARRANGEMENTS
There have been no material changes to our off-balance sheet arrangements as disclosed in our 2019 Annual Report during the three months ended March 31, 2020.

32



CRITICAL ACCOUNTING POLICIES AND ESTIMATES
The accompanying condensed consolidated financial statements are prepared in accordance with GAAP, which requires us to select accounting policies and make estimates that affect amounts reported in the condensed consolidated financial statements and the accompanying notes. Management’s estimates are based on the relevant information available at the end of each period. Actual results could differ materially from these estimates under different assumptions or market conditions. In our 2019 Annual Report, we identified our accounting policies that are based on, among other things, estimates and judgments made by management that include inherent risks and uncertainties.
Refer to Note 1 “Description of Business and Summary of Significant Accounting Policies” to the condensed consolidated financial statements for further information about recent accounting adoptions and pronouncements.
CAUTIONARY STATEMENTS REGARDING FORWARD-LOOKING STATEMENTS
This Quarterly Report contains certain information that may constitute “forward-looking statements” within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. While we have specifically identified certain information as being forward-looking in the context of its presentation, we caution you that all statements contained in this report that are not clearly historical in nature, including statements regarding anticipated financial performance, management’s plans and objectives for future operations, business prospects, market conditions, and other matters are forward-looking. Forward-looking statements are contained principally in the sections of this report entitled “Risk Factors,” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” Without limiting the generality of the preceding sentence, any time we use the words “expects,” “intends,” “will,” “anticipates,” “believes,” “confident,” “continue,” “propose,” “seeks,” “could,” “may,” “should,” “estimates,” “forecasts,” “might,” “goals,” “objectives,” “targets,” “planned,” “projects,” and similar expressions, we intend to clearly express that the information deals with possible future events and is forward-looking in nature. However, the absence of these words or similar expressions does not mean that a statement is not forward-looking.
Forward-looking information involves risks, uncertainties, and other factors that could cause actual results to differ materially from those expressed or implied in, or reasonably inferred from, such statements, including without limitation, the effects of the COVID-19 Pandemic on our results of operations and business, and the risks and uncertainties disclosed or referenced in Part II Item 1A. of this report under the heading “Risk Factors.” Therefore, caution should be taken not to place undue reliance on any such forward-looking statements. Much of the information in this report that looks toward future performance of the Company is based on various factors and important assumptions about future events that may or may not actually occur. As a result, our operations and financial results in the future could differ materially and substantially from those we have discussed in the forward-looking statements included in the Quarterly Report. We assume no obligation (and specifically disclaim any such obligation) to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise, except as required by law.
ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.
Our operations expose us to a variety of market risks, including the effects of changes in interest rates. We monitor and manage these financial exposures as an integral part of our overall risk management program. Our policies allow for the use of specified financial instruments for hedging purposes only. Use of derivatives for speculation purposes is prohibited.
Interest Rate Risk

We have both fixed-rate and variable rate debt, and, as a result, we are exposed to fluctuations in interest rates on our debt. We have interest rate swap contracts to hedge our interest rate exposure on our variable rate debt, however, certain of our variable rate debt instruments are subject to a one-percent floor on interest payments while our interest rate swap contracts do not include a floor. If the one month LIBOR interest rate increases above one percent, the increase in our debt service obligations on most of our variable-rate indebtedness will be neutralized as we have entered into interest rate swaps that hedge any increase in the one month LIBOR rate above one percent. If one month LIBOR rates are below one percent, even though the amount borrowed remains the same, our net income and cash flows, including cash available for servicing our indebtedness will decrease by the difference between one percent and the one month LIBOR rate because our variable rate debt has an interest floor of one percent while the corresponding interest rate swaps do not have a LIBOR floor.
As a result of changes in the interest rate environment in response to macroeconomic decline due to the ongoing COVID-19 Pandemic, our interest rate swap contracts designated as cash flow hedges with an aggregate notional amount of $3 billion were no longer highly effective during March 2020 and as of March 31, 2020. Accordingly, we de-designated the cash flow hedges and the changes in fair value for the period in which these cash flow hedges were no longer highly effective were recognized in interest expense, net. Amounts recognized as a component of AOCI prior to de-designation will be reclassified into interest expense, net

33



in the same period in which the related interest on variable-rate debt affects earnings through the maturity dates of the cash flow hedges.
The changes in fair values of interest rate swap contracts recognized in interest expense, net in the Condensed Consolidated Statements of Operations were losses of $70 million and $4 million during the three months ended March 31, 2020 and 2019, respectively.
As of March 31, 2020, the carrying amount of our debt, excluding finance leases, was $9.9 billion with a fair value of $9.3 billion. In addition, we had interest rate swap contracts with aggregate notional amounts of $3.2 billion with a fair value of $285 million as a net liability. As of March 31, 2020, a hypothetical 10% change in interest rates would change the fair value of our debt by approximately $287 million based on the implied yield from broker-quoted market prices on our debt, while a similar change in interest rates would change the fair value of our interest rate swap contracts by approximately $19 million based on a discounted cash flow analysis. Additionally, any 0.125% decrease in LIBOR rates below 1.0% would result in an increase of approximately $4 million in annualized interest expense on our variable-rate term loan, including the impact of our interest rate swaps.
ITEM 4. CONTROLS AND PROCEDURES.
Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (“the Exchange Act”)) as of the end of the period covered by this Quarterly Report. Based on such evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that as of March 31, 2020, our disclosure controls and procedures were effective in recording, processing, summarizing, and reporting, within the time periods specified in the SEC’s rules and forms, information required to be disclosed in the reports that we file or submit under the Exchange Act, and that such information was accumulated and communicated to the Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosures.
Changes in Internal Control over Financial Reporting
There were no changes in our internal control over financial reporting identified in our management’s evaluation pursuant to Rules 13a-15(d) and 15d-15(d) of the Exchange Act during the three months ended March 31, 2020 that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

34



PART II. OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS.
See Note 12 “Commitments and Contingencies” to the condensed consolidated financial statements under the heading “Legal Proceedings” included in this Quarterly Report on Form 10-Q for legal proceedings and related matters.
ITEM 1A. RISK FACTORS.
Our significant business risks are described in Part I, Item 1A. in our 2019 Annual Report, as filed with the SEC on March 10, 2020 and in our Quarterly Reports on Form 10-Q and our Current Reports on Form 8-K filed with the SEC since such date. You should be aware that these risk factors and other information may not describe every risk facing the Company. In addition to the risks disclosed in such filings, following is an additional and an updated risk factor with respect to our business.
The COVID-19 Pandemic could have a significant negative impact on our employees, our customers, our suppliers and our ability to carry on our normal operations given its impact on the economy generally, as well as the resulting “shelter in place” and other operational requirements we must adhere to, any of which could have a material adverse effect on our business, financial condition, results of operations, and cash flows.
We are currently monitoring the impact of the novel coronavirus (COVID-19) pandemic and the reactions resulting therefrom (the “COVID-19 Pandemic”) on all aspects of our business. This includes the health of our employees, the protection of our customers, and our ability to continue to operate all aspects of our operations. Our employees are susceptible to COVID-19 in the ordinary course of their work. While we seek to protect our employees’ health through various initiatives, we cannot be certain that our employees will not contract COVID-19, be required to quarantine as a result of coming in contact with others who have the disease, or be unable to work in order to care for someone with the disease. Any such instances, whether on a large scale basis or concentrated in any one area of the business could have a material adverse effect on our business, financial condition, results of operations, and cash flows. The health and safety of our customers is also a top priority and we similarly take precautions to protect their health and wellbeing. The refusal of customers to allow us to enter their residences or businesses due to the fear of COVID-19 could have a material impact on our business, and the spreading of the disease between our customers and our employees could interrupt our operations, result in legal claims and damage our brand. Any such result could have a material adverse effect on our business, financial condition, results of operations, and cash flows.
We rely on monitoring centers and customer care centers as an integral part of our ongoing business operations. While we have taken steps to enable the majority of the employees who staff these operations to conduct their jobs from home, the closure of any such site or the widespread illness of the employees remaining in any such site could result in a material disruption to our business. Similarly, our new work from home environment could subject us to the failure of the communications networks serving our employees which we no longer control and who may not have sufficient back up capabilities. In addition, this new work from home environment results in more home access points that are susceptible to cybersecurity attacks, such as computer hacking, computer viruses, worms or other malicious software or malicious activities. In addition, our monitoring centers are listed by Underwriters Laboratories (“U.L.”) and must meet certain requirements to maintain that listing. Permitting some of our monitoring center employees to work from home during the duration of the COVID-19 Pandemic or for any period of time thereafter may impact our UL listing and our ability to provide our services in situations where a UL listing is required. Our employees who work from home may also experience a decrease in the quality of job performance, whether immediate or over time. Any such impact with respect to our employees who are working from home could have a material adverse effect on our business, financial condition, results of operations, and cash flows.
Any continued widespread growth in infections could also result in additional travel restrictions or additional “shelter-in-place” mandates that further impact the ability of our employees to reach our operations, be available to install new or repair existing systems within residential homes or commercial operations, or to enter such homes or commercial operations. The continuation of infections has resulted, and could continue to result, in a change in policy of emergency responders in certain jurisdictions who have declined, and may continue temporarily or permanently to decline, to respond to certain verified or non-verified burglar alarm calls from our monitoring centers or from our employees who are working from home, and bans on businesses may continue or expand in certain jurisdictions with only limited exceptions. Such bans, which could impact us directly should we fail to fall within a permissible exception, and which could also result in future sustained business closures among our customer and potential customer bases, would magnify the negative impact already experienced across our operations and, most significantly, within our commercial operations. Any such impact on our employees, first responders, customers, operations, or business generally, could have a material adverse effect on our business, financial condition, results of operations, and cash flows.
Our dealers and suppliers may be similarly impacted by the COVID-19 Pandemic. Our indirect channel customers are generated mainly through our network of agreements with third-party independent alarm dealers who sell alarm equipment and ADT Authorized Dealer-branded monitoring and interactive services to end users. These dealers face many of the same challenges we

35


face due to the COVID-19 Pandemic and the impact on their respective employees, customers and operations generally. These dealers may not have sufficient financial strength or operational diversity to enable them to maintain their operations throughout the COVID-19 Pandemic. We may also find that it is difficult or impossible to receive equipment from our suppliers or that we have an impaired ability to deliver products and services to customers, or to even make repairs, on a timely basis. If we experience such disruptions, we may experience customer dissatisfaction and potential loss of confidence, and liabilities to customers or other third parties, each of which could harm our reputation and impact future revenues from these customers. We could also be subject to claims or litigation with respect to losses caused by such disruptions. Our property and business interruption insurance and our cyber liability insurance may not be sufficient to fully cover these losses, or any of the other losses we may experience as a result of the COVID-19 Pandemic, many of which we may not even be able to contemplate or quantify at this time, and such insurance may not cover a particular event at all. Any of these outcomes could have a material adverse effect on our business, financial condition, results of operations, and cash flows.
The COVID-19 Pandemic has also caused significant disruption to and volatility within the financial markets. A long-term refusal of residential or commercial customers to allow us to access their premises, significant cancellations or non-payment of accounts, or an inability to obtain new customers, could impact our liquidity. We may not be able to timely access the financial markets or be able to do so on terms that are favorable to us, which could have a material adverse effect on our business, financial condition, results of operations, and cash flows.
We are also concerned with the unknown potential impacts that could result should cases of COVID-19 re-emerge in jurisdictions which begin to reopen for business and / or no longer require social distancing. Some experts have predicted that the pre-mature re-opening of a jurisdiction could result in even more devastating consequences than existed at the time of the original closure. Even if current containment efforts, or warmer summer weather, lead to dramatic reductions in COVID-19 cases, we are also concerned with the uncertainty around subsequent re-emergence of COVID-19 in the Fall of 2020. Some experts have predicted that COVID-19 will re-emerge at that time and cause additional significant disruptions in the economy continuing into 2021. If any of these predictions prove accurate, we may experience a material adverse effect on our business, financial condition, results of operations, and cash flows.
The COVID-19 Pandemic may also exacerbate the risks disclosed in our Annual Report, including, but not limited to: our ability to comply with the terms of our indebtedness, our ability to generate revenues, earn profits and maintain adequate liquidity, our ability to service existing and attract new customers, maintain our overall competitiveness in the market, the potential for significant fluctuations in demand for our services, overall industry trends impacting our business, as well as potential volatility in our stock price.
If we fail to comply with constantly evolving laws, regulations, and industry standards addressing information and technology networks, privacy, and data security, we could face substantial penalties, liability, and reputational harm, and our business, operations, and financial condition could be materially adversely affected.
Along with our own confidential data and information in the normal course of our business, we or our partners collect and retain significant volumes of third party data, some of which is subject to certain laws and regulations. Our ability to analyze this data to present the subscriber with an improved user experience is a valuable component of our services, but we cannot ensure you that the data we require will be available from these sources in the future or that the cost of such data will not increase. If the data that we require is not available to us on commercially reasonable terms or at all, we may not be able to provide certain parts of our current or planned products and services, and our business, financial condition, results of operations and cash flows could be materially adversely affected. 
In addition, we may also collect and retain other sensitive types of data, including audio recordings of telephone calls and video images of customer sites. We must comply with applicable federal and state laws and regulations governing the collection, retention, processing, storage, disclosure, access, use, security, and privacy of such information in addition to our own posted information security and privacy policies and applicable industry standards. The legal, regulatory, and contractual environment surrounding the foregoing continues to evolve, and there has been an increasing amount of focus on privacy and data security issues with the potential to affect our business. These privacy and data security laws, regulations, and standards, as well as contractual requirements, could increase our cost of doing business, and failure to comply with these laws, regulations, standards, and contractual requirements could result in government enforcement actions (which could include civil or criminal penalties), private litigation, and/or adverse publicity. In the event of a breach of personal information that we hold or that is held by third parties on our behalf, we may be subject to governmental fines, individual and class action claims, remediation expenses, and/or harm to our reputation. In April 2020, after investigating a customer inquiry, we disclosed that a Company technician had, during service visits, added his personal email address to 220 of our customers’ accounts, which provided this employee with varying levels of unauthorized personal access to such customers’ in-home security systems, including, in some cases, video streams, over a period of several years. We immediately terminated this employee. While we have notified all such customers of this activity, and have reached resolution with several of these customers, we cannot be certain that others impacted will not make legal claims against us, either individually or as a class.

36


Although we would vigorously defend any claim that we feel is unsupported by the facts or which seeks an unreasonable amount of damages, we could incur significant legal costs in defending such claims or in the ultimate resolution of such claims, and we may suffer reputational harm and damage to our brand as a result of such claims or any related publicity. Further, if we fail to comply with applicable privacy and security laws, regulations, policies, and standards; properly protect the integrity and security of our facilities and systems and the data located within them; or defend against cybersecurity attacks; or if our third-party service providers, partners, or vendors fail to do any of the foregoing with respect to data and information assessed, used, stored, or collected on our behalf; or if we fail to successfully defend against any matters that may arise as a result of the rogue conduct of the technician as described above or should we fail to prevent future rogue actors from undertaking similar actions, our business, reputation, financial condition, results of operations, and cash flows could be materially adversely affected. 
For example, the data that we collect and retain includes personally identifiable information related to our customers and employees and may be protected health information subject to certain requirements under the Health Insurance Portability Accountability Act (“HIPAA”) and its implementing regulations, which regulate the use, storage, and disclosure of personally identifiable health information. We may change our processes or modify our product and service offerings in a manner that requires us to adopt additional or different policies and procedures to meet our obligations under HIPAA. Becoming fully HIPAA-compliant involves adopting and implementing privacy and security policies and procedures as well as administrative, physical, and technical safeguards. Additionally, HIPAA compliance requires certain agreements with contracting partners to be in place. Endeavoring to become fully HIPAA-compliant may be costly both financially and in terms of administrative resources. It may take substantial time and require the assistance of external resources, such as attorneys, information technology, and/or other consultants. We would have to be HIPAA-compliant to provide services pursuant to which we are required to collect or manage patient information for or on behalf of a health care provider or health plan. Thus, if we do not become fully HIPAA-compliant, our expansion opportunities may be limited. Furthermore, it is possible that HIPAA may be expanded in the future to apply to certain of our current products or services. 
The California Consumer Privacy Act (“CCPA”), which became effective in 2020, gives California residents certain rights in relation to their personal information, requires that companies take certain actions, and applies to activities regarding personal information that is collected by us, directly or indirectly, from California residents. The CCPA creates and may continue to create, as its interpretation and enforcement evolves, a range of new compliance obligations, which could cause us to change our business practices, with the possibility for significant financial penalties for noncompliance that may materially adversely affect our business, reputation, financial condition, results of operations, and cash flows. 
The General Data Protection Regulation (“GDPR”) applies to activities regarding personal data that are conducted by us, directly or indirectly through vendors and subcontractors, from an establishment in the European Union. As interpretation and enforcement of the GDPR evolves, it will create a range of new compliance obligations, which could cause us to change our business practices, with the possibility for significant financial penalties for noncompliance. The European Commission in July 2016 and the Swiss Government in January 2017 approved the EU-U.S. and the Swiss-U.S. Privacy Shield frameworks, respectively, which are designed to allow U.S. companies that self-certify to the U.S. Department of Commerce and publicly commit to comply with the Privacy Shield requirements to freely import personal data from the EU and Switzerland. However, these frameworks face a number of legal challenges and their validity remains subject to legal, regulatory, and political developments in both Europe and the U.S. This has resulted in some uncertainty, and compliance obligations could cause us to incur costs or require us to change our business practices in a manner adverse to our business and failure to comply could result in significant penalties that may materially adversely affect our business, reputation, financial condition, results of operations, and cash flows.
ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS.
Recent Sales of Unregistered Equity Securities
As previously disclosed in our Current Report on Form 8-K filed with the SEC on January 7, 2020, we issued shares of common stock as consideration in the Defenders Acquisition in reliance on the exemption provided by Section 4(a)(2) of the Securities Act.
Use of Proceeds from Registered Equity Securities
We did not receive any proceeds from sales of registered equity securities during the three months ended March 31, 2020.
Issuer Purchases of Equity Securities
On February 27, 2019, we approved a share repurchase program (the “Repurchase Program”), which permits us to repurchase up to $150 million of our shares of common stock through February 27, 2021. We announced the Repurchase Program on March 11, 2019. On March 23, 2020, we approved an increase of $75 million, inclusive of the amount then remaining under the Repurchase

37



Program, in the authorized repurchase amount and an extension of the Repurchase Program through March 23, 2021.
We may effect these repurchases pursuant to one or more trading plans to be adopted in accordance with Rule 10b5-1 (each, a “10b5-1 plan”) under the Exchange Act, in privately negotiated transactions, in open market transactions, or pursuant to an accelerated share repurchase program. We intend to conduct the Share Repurchase Program in accordance with Rule 10b-18 under the Exchange Act. We are not obligated to repurchase any of our shares of common stock and the timing and amount of any repurchases will depend on legal requirements, market conditions, stock price, alternative uses of capital, and other factors.
During the three months ended March 31, 2020, there were no repurchases of any shares of our common stock under the Repurchase Program and as of March 31, 2020, we had approximately $75 million remaining in the Repurchase Program.
ITEM 3. DEFAULTS UPON SENIOR SECURITIES.
None.
ITEM 4. MINE SAFETY DISCLOSURES.
None.
ITEM 5. OTHER INFORMATION.
None.
ITEM 6. EXHIBITS.
The exhibits listed on the accompanying Exhibit Index are filed or incorporated by reference as part of this report.
Exhibits Index
The information required by this Item is set forth on the exhibit index.
Exhibit Number
 
Exhibit Description
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

38



 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

39



 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

40



 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
101
 
XBRL Instant Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.

41



104
 
Cover Page Interactive Data File - the cover page XBRL tags are embedded within the Inline XBRL document

_________________________
^ Confidential treatment requested. Confidential portions of this Exhibit 2.1 have been omitted.
* Filed herewith.
+ Management contract or compensatory plan or arrangement.



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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
 
ADT Inc.
 
 
 
 
Date:
May 7, 2020
By:
/s/ Jeffrey Likosar
 
 
Name:
Jeffrey Likosar
 
 
Title:
Executive Vice President, Chief Financial Officer and Treasurer
(Principal Financial Officer)
 
 
 


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