EX-99.1 2 sync-20190930xexx991.htm EX-99.1 Document

Exhibit 99.1

 synacorlogo1.jpg
Synacor Reports Third Quarter Results, Increased Focus on SaaS Transformation

•Third quarter revenue of $31.4 million, in line with guidance
•Third quarter GAAP net loss of $3.7 million, inclusive of $2.3 million of restructuring and impairment charges
•Adjusted EBITDA of $2.7 million, exceeding the high end of guidance
•83 new customers and 190 contract expansions for Zimbra email and collaboration platform
•Completed previously announced wind-down of ATT.net portal and reduced related costs


BUFFALO, N.Y., November 6, 2019 – Synacor, Inc. (Nasdaq: SYNC), a cloud-based software and services company serving global video, internet and communications providers, device manufacturers, governments and enterprises, today announced its financial results for the third quarter ended September 30, 2019.

“We continue to deliver strong bottom-line financial results,” said Himesh Bhise, Synacor’s Chief Executive Officer. “We generated adjusted EBITDA that exceeded the high-end of our guidance range and total revenue that was in line with expectations. We completed the previously announced wind-down of ATT.net and have accordingly reduced our go-forward costs by more than $8 million on an annualized basis”

“More importantly, we have accelerated our transformation into a SaaS-based business and our sales pipeline continues to advance and expand.” Bhise added. “We are adding customers in North America to our new cloud-based Zimbra X Email & Collaboration platform, we launched Zimbra X for worldwide business customers this quarter, and we continue to to support Zimbra 8 in private clouds. At the same time, we are expanding Cloud ID Identity and Access management solutions into broader enterprise applications.”

Recent Highlights

•Zimbra customer wins in Q3 include 83 new deployments and 190 deal expansions
•Added another service provider customer for Zimbra X for Consumer, and completed development of Zimbra X for Business
•Cloud ID expands into broader enterprise identity and access management, with first customer win
•Publisher-based Advertising grows active publishers by 64% year-over-year

Financial Results

Revenue: For the third quarter of 2019, total revenue was $31.4 million, down from $35.6 million in the third quarter of 2018, primarily due to the ATT.net portal wind down.

Software & Services revenue totaled $11.1 million in the third quarter of 2019, compared with $12.8 million in the third quarter of 2018. The third quarter of 2018 included $0.4 million in revenue from a discontinued product and $1.2 million in non-recurring services. Portal & Advertising revenue totaled


$20.3 million in the third quarter of 2019, compared with $22.9 million in the year-ago period. The decline was due to the ATT.net wind down with revenue down $3.1 million from the prior year quarter.

Net Loss: For the third quarter of 2019, GAAP net loss was $3.7 million, or $(0.10) per share, compared to a GAAP net loss of $2.2 million, or $(0.06) per share, in the third quarter of 2018. Adjusted net loss was $1.0 million, or $(0.03) per share, compared with an adjusted net loss of $0.4 million, or $(0.01) per share, in the third quarter of 2018. Adjusted net loss excludes asset impairment, restructuring charges and certain legal and professional fees.

Adjusted EBITDA: In the third quarter of 2019, adjusted EBITDA increased 3% to $2.74 million from $2.65 million for the third quarter of 2018. Adjusted EBITDA excludes stock-based compensation, other income and expense, asset impairment, restructuring charges and certain legal and professional fees.

On a segment basis for the third quarter of 2019, segment adjusted EBITDA margin was 30.5% for Software & Services and 14.2% for Portal & Advertising.

Cash: The Company ended the third quarter of 2019 with $15.2 million in cash and cash equivalents, compared with $13.4 million at the end of the second quarter of 2019 and $15.9 million at December 31, 2018.

Guidance

With the early completion of the ATT.net wind-down during Q3 and based on information available as of November 6, 2019, the Company is updating its financial guidance as follows:

•Q4 2019 Guidance: Revenue for the fourth quarter of 2019 is projected to be in the range of $25.5 million to $27.5 million. The Company expects to report a GAAP net loss of $0.8 million to $1.8 million and adjusted EBITDA of $2.0 million to $3.0 million.

•Fiscal 2019 Guidance: Revenue for full year 2019 is expected to be in the range of $120.5 million to $122.5 million, a GAAP net loss in the range of $9.2 million to $10.2 million, and adjusted EBITDA in the range of $8.0 million to $9.0 million.


Conference Call Details

Synacor will host a conference call today at 5 p.m. ET to discuss the third quarter 2019 financial results. The live webcast of Synacor’s earnings conference call can be accessed at https://www.synacor.com/investor-relations/events-and-presentations. To participate, please log in approximately 10 minutes prior to the webcast. The call may be accessed toll-free via phone at 1-833-235-2655, using conference ID 3737477, or callers outside the U.S. may dial 1-647-689-4151.

Following the conclusion of the live call, a replay of the webcast will be available on the Investor Relations section of the Company’s website for at least 90 days. A telephonic replay of the conference call will also be available from 8 p.m. ET on November 6, 2019 until 11:59 p.m. ET on November 13, 2019 by dialing 1-800-585-8367 or 1-416-621-4642 and using conference ID 3737477.


About Synacor



Synacor (Nasdaq: SYNC) is a cloud-based software and services company serving global video, internet and communications providers, device manufacturers, governments and enterprises. Synacor’s mission is to enable its customers to better engage with their consumers. Its customers use Synacor’s technology platforms and services to scale their businesses and extend their subscriber relationships. Synacor delivers managed portals, advertising solutions, email and collaboration platforms, and cloud-based identity management. www.synacor.com


Non-GAAP Financial Measures

The Company uses certain non-GAAP financial measures in this release. Generally, a non-GAAP financial measure is a numerical measure of a company’s performance, financial position or cash flows that either excludes or includes amounts that are not normally excluded or included in the most directly comparable measure calculated and presented in accordance with generally accepted accounting principles (GAAP).

We report adjusted EBITDA because it is a key measure used by our management and Board of Directors to understand and evaluate our core operating performance and trends, to prepare and approve our annual budget and to develop short- and long-term operational plans. In particular, the exclusion of certain expenses in calculating adjusted EBITDA can provide a useful measure for period-to-period comparisons of our core business. Accordingly, we believe that adjusted EBITDA provides useful information to investors and others in understanding and evaluating our operating results in the same manner as our management and Board of Directors.

For a reconciliation of adjusted EBITDA to net loss, the most directly comparable financial measure calculated and presented in accordance with GAAP, please refer to the table “Reconciliation of GAAP to Non-GAAP Measures” in this press release.

We report adjusted net loss and adjusted diluted earnings per share because we believe these measures provide investors with additional information to assess our financial performance. These measures should be viewed as supplemental data, rather than substitutes or alternatives to the comparable GAAP measures. For a reconciliation of our GAAP Condensed Consolidated Statements of Operations to our adjusted non-GAAP measures, please refer to the table “Reconciliation of Adjusted Financial Measures” in this press release.


Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995

“Safe Harbor” statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements concerning Synacor’s expected financial performance including, without limitation, its fourth-quarter and full-year 2019 guidance, the statements and quotations from management and Synacor’s strategic and operational plans. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, the Company’s results could differ materially from the results expressed or implied by the forward-looking statements the Company makes.

The risks and uncertainties referred to above include – but are not limited to – risks associated with: execution of our plans and strategies, including the loss of a significant customer; our ability to obtain new customers; our ability to integrate the assets and personnel from acquisitions; expectations regarding consumer taste and user adoption of applications and solutions; developments in internet browser software


and search advertising technologies; general economic conditions; expectations regarding the Company’s ability to timely expand the breadth of services and products or introduction of new services and products; consolidation within the cable and telecommunications industries; changes in the competitive dynamics in the market for online search and digital advertising; the risk that security measures could be breached and unauthorized access to subscriber data could be obtained; potential third party intellectual property infringement claims or other legal claims against Synacor; and the price volatility of our common stock.

Further information on these and other factors that could affect the Company’s financial results is included in filings it makes with the Securities and Exchange Commission from time to time, including the section entitled “Risk Factors” in the Company’s most recent Form 10-K filed with the SEC. These documents are available on the SEC Filings section of the Investor Information section of the Company’s website at http://investor.synacor.com/. All information provided in this release and in the attachments is available as of November 6, 2019, and Synacor undertakes no duty to update this information.


Investor Contact:

Rob Fink
FNK IR
rob@fnkir.com
(646)809-4048


Synacor, Inc.
Condensed Consolidated Balance Sheets
(In thousands)
(Unaudited)
September 30, 2019December 31, 2018
Assets
Current assets:
Cash and cash equivalents$15,232  $15,921  
Accounts receivable, net20,121  25,567  
Prepaid expenses and other current assets3,604  3,779  
Total current assets38,957  45,267  
Property and equipment, net16,402  18,707  
Operating lease right-of-use assets5,567  —  
Goodwill15,945  15,941  
Intangible assets8,946  10,553  
Other assets1,168  995  
Total Assets$86,985  $91,463  
Liabilities and Stockholders' Equity
Current liabilities:
Accounts payable$16,744  $19,174  
Accrued expenses and other current liabilities7,156  7,849  
Current portion of deferred revenue5,972  6,672  
Current portion of long-term debt and finance leases3,404  2,328  
Current portion of operating lease liabilities2,487  —  
Total current liabilities35,763  36,023  
Long-term portion debt and finance leases861  1,367  
Deferred revenue2,663  —  
Long-term portion of operating lease liabilities3,266  2,214  
Deferred income taxes290  231  
Other long-term liabilities349  457  
Total Liabilities43,192  40,292  
Stockholders' Equity:
Common stock400  399  
Treasury stock(1,931) (1,899) 
Additional paid-in capital145,999  144,739  
Accumulated deficit(100,182) (91,726) 
Accumulated other comprehensive loss(493) (342) 
Total stockholders’ equity43,793  51,171  
Total Liabilities and Stockholders' Equity$86,985  $91,463  




Synacor, Inc.
Condensed Consolidated Statements of Operations
(In thousands except share and per share amounts)
(Unaudited)
Three Months Ended September 30,Nine Months Ended September 30,
2019201820192018
Revenue$31,366  $35,643  $95,039  $104,481  
Costs and operating expenses:
Cost of revenue (1)15,634  18,317  49,292  52,358  
Technology and development (1)(2)5,545  5,886  14,668  18,074  
Sales and marketing (2)5,473  5,667  17,014  18,507  
General and administrative (1)(2)5,648  5,279  14,068  14,616  
Depreciation and amortization2,605  2,437  7,607  7,316  
Total costs and operating expenses34,905  37,586  102,649  110,871  
Loss from operations(3,539) (1,943) (7,610) (6,390) 
Other income (expense), net101  (32) 110  (46) 
Interest expense(80) (80) (199) (265) 
Loss before income taxes(3,518) (2,055) (7,699) (6,701) 
Provision for income taxes207  165  757  478  
Net loss$(3,725) $(2,220) $(8,456) $(7,179) 
Net loss per share:
Basic$(0.10) $(0.06) $(0.22) $(0.18) 
Diluted$(0.10) $(0.06) $(0.22) $(0.18) 
Weighted average shares used to compute net loss per share:
Basic39,073,998  38,951,558  39,056,470  38,856,836  
Diluted39,073,998  38,951,558  39,056,470  38,856,836  
Notes:
(1)Exclusive of depreciation and amortization shown separately.
(2)Includes stock-based compensation as follows:
Three Months Ended September 30,Nine Months Ended September 30,
2019201820192018
Technology and development$103  $101  $298  $369  
Sales and marketing149  110  375  374  
General and administrative277  150  511  708  
$529  $361  $1,184  $1,451  



Synacor, Inc.
Reconciliation of GAAP to Non-GAAP Measures
(In thousands)
(Unaudited)

The following table presents a reconciliation of net loss to adjusted EBITDA for each of the periods indicated:
Three Months Ended September 30,Nine Months Ended September 30,
2019201820192018
Reconciliation of Adjusted EBITDA:
Net loss$(3,725) $(2,220) $(8,456) $(7,179) 
Provision for income taxes207  165  757  478  
Interest expense80  80  199  265  
Other income (expense), net(101) 32  (110) 14  
Depreciation and amortization3,036  2,437  8,509  7,316  
Asset impairment1,525  —  1,751  —  
Stock-based compensation expense529  361  1,184  1,451  
Restructuring costs819  766  819  1,034  
Certain legal expenses *282  1,033  805  1,033  
Certain professional services fees**88  —  601  —  
Adjusted EBITDA$2,740  $2,654  $6,059  $4,412  

* "Certain legal expenses" include legal fees and other related expenses outside the ordinary course of business.
** "Certain professional services fees" includes fees and expenses related to merger and acquisition activities.



Synacor, Inc.
Condensed Consolidated Statements of Cash Flows
(In thousands)
(Unaudited)
Nine Months Ended September 30,
20192018
Cash Flows from Operating Activities:
Net loss$(8,456) $(7,179) 
Adjustments to reconcile net loss to net cash and cash equivalents
provided by operating activities:
Depreciation and amortization8,513  7,316  
Asset impairment1,751  —  
Stock-based compensation expense1,184  1,451  
Provision for deferred income taxes59  (179) 
Change in allowance for doubtful accounts77  118  
Changes in operating assets and liabilities:
Accounts receivable, net5,369  10,398  
Prepaid expenses and other assets59  (291) 
Operating lease right-of-use assets and liabilities, net36  —  
Accounts payable, accrued expenses and other liabilities(3,132) (8,682) 
Deferred revenue(251) (2,756) 
Net cash provided by operating activities5,209  196  
Cash Flows from Investing Activities:
Purchases of property and equipment(3,159) (5,271) 
Net cash used in investing activities(3,159) (5,271) 
Cash Flows from Financing Activities:
Repayments on long-term debt and finance leases(2,531) (1,811) 
Proceeds from exercise of common stock options40  341  
Payment of debt issuance costs(60) —  
Purchase of treasury stock and shares received to satisfy minimum tax
withholdings		(32) (12) 
Net cash used in financing activities(2,583) (1,482) 
Effect of exchange rate changes on cash and cash equivalents(156) (234) 
Net decrease in Cash and Cash equivalents(689) (6,791) 
Cash and cash equivalents, beginning of period15,921  22,476  
Cash and cash equivalents, end of period$15,232  $15,685  



Synacor, Inc.
Segment Results
(In thousands except percentages)
(Unaudited)
Effective March 31, 2019, the Company concluded that we now have two reportable segments which were determined on the basis of the products and services provided to customers, identified as follows:
(i) Software & Services, which includes email / collaboration (Zimbra) and identity management (Cloud ID).
(ii) Portal & Advertising, which includes managed portals and advertising solutions for publishers.
The following table presents the key segment financial measures for the periods indicated. Please refer to the Reconciliation of GAAP to Non-GAAP Measures schedule for the reconciliation of Adjusted EBITDA.

Three Months Ended September 30,Nine Months Ended September 30,
20192018% Change20192018% Change
Segment Revenue:
Software & Services$11,091  $12,767  (13.1)%$32,837  $36,278  (9.5)%
Portal & Advertising20,275  22,876  (11.4)%62,202  68,203  (8.8)%
Total$31,366  $35,643  (12.0)%$95,039  $104,481  (9.0)%
Segment Adjusted EBITDA:
Software & Services$3,378  $4,160  (18.8)%$8,966  $11,050  (18.9)%
Portal & Advertising2,881  2,234  29.0 %8,036  6,246  28.7 %
Unallocated Corporate G&A Expense(3,519) (3,740) 5.9 %(10,943) (12,884) 15.1 %
Total$2,740  $2,654  3.2 %$6,059  $4,412  37.3 %
Segment Adjusted EBITDA margin*
Software & Services30.5 %32.6 %-210 bps27.3 %30.5 %-320 bps
Portal & Advertising14.2 %9.8 %440 bps12.9 %9.2 %380 bps
Total8.7 %7.4 %130 bps6.4 %4.2 %220 bps

* Adjusted EBITDA as a percent of revenue
The following tables presents a disaggregation of segment revenue for the periods indicated based upon the accounting definition of revenue recognition:
(i) Recurring = revenue recognized over time
(ii) Non-recurring = revenue recognized at a point in time



Three Months Ended September 30,Nine Months Ended September 30,
20192018% Change20192018% Change
Software & Services Revenue:
Recurring$8,240  $8,541  (3.5)%$25,143  $25,547  (1.6)%
Non-recurring2,851  3,866  (26.3)%7,334  9,549  (23.2)%
Discontinued Products **—  360(100.0)%360  1,182  (69.5)%
Total$11,091  $12,767  (13.1)%$32,837  $36,278  (9.5)%
Portal & Advertising Revenue:
Recurring$1,274  $1,666  (23.5)%$3,982  $5,717  (30.3)%
Non-recurring19,001  21,210  (10.4)%58,220  62,486  (6.8)%
Total$20,275  $22,876  (11.4)%$62,202  $68,203  (8.8)%
Total Revenue:
Recurring$9,514  $10,207  (6.8)%$29,125  $31,264  (6.8)%
Non-recurring21,852  25,076  (12.9)%65,554  72,035  (9.0)%
Discontinued Products **—  360  (100.0)%360  1,182  (69.5)%
Total$31,366  $35,643  (12.0)%$95,039  $104,481  (9.0)%

** VAM video product line which was discontinued during Q1 2019.







Synacor, Inc.
Reconciliation of Adjusted Financial Measures
(In thousands except per share amounts)
(Unaudited)
Three months ended September 30, 2019
Per GAAP StatementsAsset ImpairmentRestructuring CostsCertain Legal & Professional FeesAdjusted Non-GAAP
Revenue$31,366  $31,366  
Costs and operating expenses:
Cost of revenue (1)15,634  (292) 15,342  
Technology and development (1)(2)5,545  (329) 5,216  
Sales and marketing (2)5,473  (192) 5,281  
General and administrative (1)(2)5,648  (1,525) (6) (370) 3,747  
Depreciation and amortization2,605  2,605  
Total costs and operating expenses34,905  (1,525) (819) (370) 32,191  
Loss from operations(3,518) 1,525  819  370  (804) 
Other income, net101  101  
Interest expense(80) (80) 
Loss before income taxes(3,518) 1,525  819  370  (804) 
Provision for income taxes (3)207  207  
Net loss $(3,725) $1,525  $819  $370  $(1,011) 
Diluted EPS$(0.10) $0.04  $0.02  $0.01  $(0.03) 
Three months ended September 30, 2018
Per GAAP StatementsAsset ImpairmentRestructuring CostsCertain Legal & Professional FeesAdjusted Non-GAAP
Revenue$35,643  $35,643  
Costs and operating expenses:
Cost of revenue (1)18,317  18,317  
Technology and development (1)(2)5,886  (283) 5,603  
Sales and marketing (2)5,667  (339) 5,328  
General and administrative (1)(2)5,279  (144) (1,033) 4,102  
Depreciation and amortization2,437  2,437  
Total costs and operating expenses37,586  —  (766) (1,033) 35,787  
Loss from operations(1,943) —  766  1,033  (144) 
Other expense, net(32) (32) 
Interest expense(80) (80) 
Loss before income taxes(2,055) —  766  1,033  (256) 
Provision for income taxes (3)165  165  
Net loss $(2,220) $—  $766  $1,033  $(421) 
Diluted EPS$(0.06) $—  $0.02  $0.03  $(0.01) 



Nine months ended September 30, 2019
Per GAAP StatementsAsset ImpairmentRestructuring CostsCertain Legal & Professional FeesAdjusted Non-GAAP
Revenue$95,039  $95,039  
Costs and operating expenses:
Cost of revenue (1)49,292  (292) 49,000  
Technology and development (1)(2)14,668  (329) 14,339  
Sales and marketing (2)17,014  (192) 16,822  
General and administrative (1)(2)14,068  (1,751) (6) (1,406) 10,905  
Depreciation and amortization7,607  7,607  
Total costs and operating expenses102,649  (1,751) (819) (1,406) 98,673  
Loss from operations(7,610) 1,751  819  1,406  (3,634) 
Other income, net110  110  
Interest Expense(199) (199) 
Loss before income taxes(7,699) 1,751  819  1,406  (3,723) 
Provision for income taxes (3)757  757  
Net loss $(8,456) $1,751  $819  $1,406  $(4,480) 
Diluted EPS$(0.22) $0.04  $0.02  $0.04  $(0.11) 
Nine months ended September 30, 2018
Per GAAP StatementsAsset ImpairmentRestructuring CostsCertain Legal & Professional FeesAdjusted Non-GAAP
Revenue$104,481  $104,481  
Costs and operating expenses:
Cost of revenue (1)52,358  52,358  
Technology and development (1)(2)18,074  (283) 17,791  
Sales and marketing (2)18,507  (339) 18,168  
General and administrative (1)(2)14,616  (412) (1,033) 13,171  
Depreciation and amortization7,316  7,316  
Total costs and operating expenses110,871  —  (1,034) (1,033) 108,804  
Loss from operations(6,390) —  1,034  1,033  (4,323) 
Other expense, net(46) (46) 
Interest Expense(265) (265) 
Loss before income taxes(6,701) —  1,034  1,033  (4,634) 
Provision for income taxes (3)478  478  
Net loss $(7,179) $—  $1,034  $1,033  $(5,112) 
Diluted EPS$(0.18) $—  $0.03  $0.03  $(0.13) 
Notes:
(1)Exclusive of depreciation and amortization shown separately.
(2)Includes stock-based compensation
(3)No income tax effects to adjustments presented due to full valuation allowance.




Synacor’s management believes that certain non-GAAP measures of Adjusted Net Loss and Adjusted Diluted Earnings per Share provide investors with additional information to assess the Company’s financial performance. These measures should be viewed as supplemental data, rather than substitutes or alternatives to the comparable GAAP measures.

Synacor Guidance Reconciliation
(In millions)
(Unaudited)
Q4-2019FY 2019
Net Loss $(0.8) - $(1.8)  $(9.2) - $(10.2)
Taxes, Interest & Other Income/Expense0.3  1.1  
Depreciation & Amortization2.5  11.0  
Stock-based Compensation0.5  1.6  
Restructuring0.1  0.9  
Certain Legal and Professional Fees0.4  1.9  
Asset Impairment—  1.7  
Adjusted EBITDA $2.0 - $3.0  $8.0 - $9.0

Investor Contact:
Rob Fink
FNK IR
rob@fnkir.com
(646)809-4048